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We stayed with my parents as a family. We traveled with a school-aged child and an infant, and the in-Room bath made our stay very comfortable. We truly appreciate your thoughtful consideration for our children during meals. The garden view and the river view from the open-air bath were so relaxing. My parents were very happy, and it gave us a wonderful chance to show our appreciation. Thank you very much.

The View from Seina Dining on the Water Balcony Umikoro—truly one of a kind. This time, due to light rain, we couldn’t see the sea at its best, but it was such a wonderful stay that we forgot all about it. Perfect guidance from the butler The quality of the meals Sisley spa treatment with Shuttle Service included Private large public bath Late check-out as an IKYU Diamond Member benefit Next time, we’ll plan our visit to Seina for the fireworks day. Thank you very much.

From the beautifully maintained greenery at the entrance, we immediately felt a wonderful atmosphere and looked forward to our stay. Just as expected, the hospitality, cuisine, Onsen, and Room were all excellent. The meals were beautifully presented with lovely tableware and staging, and the dishes made with many local ingredients were truly delicious. We also appreciated the complimentary sake for my birthday. The attendant who took care of us was kind and warm-hearted, which made us feel very comfortable. This stay reminded us once again how wonderful Yamagata Prefecture is.

What stood out most during this stay was the French cuisine at the restaurant “BLUNO.” It was truly delicious. Each dish was prepared with great care, and I enjoyed everything to the very end—not only for its beautiful presentation, but also because you could really taste the quality of the ingredients. Rather than just “Hotel food,” it made me think, “I want to stay here again just to eat this French cuisine.” It greatly increased my overall satisfaction with this stay. The Hotel itself was clean and comfortable, with a calm atmosphere. For bathing, you use the adjacent spa Facility. The water temperature was pleasantly lukewarm for a long soak, but I prefer hotter baths, so that part was a little disappointing. Even so, it was still a highly satisfying stay overall. In particular, I would love to enjoy BLUNO’s dishes again.

I’ve stayed at various Vacation Villages, but Retreat Azumino Hotel was completely different from any of them! This Hotel is too good to enjoy in just one night. It made me want a Multiple Night Stay. It’s quiet, spotless, and I have nothing to complain about.

Last summer, we stayed here for the first time and our whole family was thrilled to enjoy such an extraordinary getaway, so this year we extended our stay to three nights. Since we thought we might not make it by check-in time, we let them know we would be late, and they responded very pleasantly. Check-in was until 6:00 PM, but when we arrived around 7:00 PM and went to reception, the staff greeted us with a wonderful smile and said “Welcome back,” providing truly perfect service. Right after checking in, as we drove out for dinner, we noticed that the decorative lights that had been on earlier were now off—and realized they had turned them on as a landmark to help us find reception. We felt sorry for the trouble and were impressed by how thoughtful the staff were. Because we have a dog, we chose a type with a large dog run and BBQ facilities, and it exceeded our expectations. The Room was spacious and spotless, amenities were well prepared, and it was so perfect it was hard to find anything to complain about. We’d love to keep using it like a vacation home in the future, and I think it’s also ideal for multiple families or three-generation trips.

The villa was located slightly uphill from the coastal road. The moment we opened the door, we were impressed by the stylish Room and the stunning view. The staff who guided us was very polite, and the food was delicious, making it a truly satisfying stay. Although it was just one night, we fully enjoyed Awaji Island. We would love to visit again with our dog!

It was a wonderful Accommodation where we could relax in peace, like staying at a private villa with only two Rooms. The chef’s cuisine was truly delicious—everything handmade with creative touches using local ingredients, beautifully presented and easy to enjoy. We were completely satisfied and enjoyed every dish. The staff also shared lots of great recommendations in Nasu, including tasty bakeries, drinks, and sightseeing spots, which made our stay even more enjoyable. Thank you very much for taking such good care of us. There was an alcoholic drink made with Tochiotome strawberries—I've forgotten the name, but I’d like to look for it next time I visit Nasu.

We stayed here as a family. Inami is known as a mecca for traditional woodcarving artisans, and this Accommodation—renovated from an old kimono shop—perfectly matches the unique atmosphere of the town. Only one group per day. As others have commented, the Room, garden, and bath were all truly impeccable. What stood out most was the chef, who also served as our concierge. He was incredibly knowledgeable and taught us so much about the ingredients, the town’s history, and more. I was deeply moved by how learning about the cuisine and ingredients while dining made the meal even more extraordinary—it reminded me that food is also an encounter in itself. Thank you very much. Hearing about their experience after the Noto earthquake was heartbreaking, but we could also feel how people in Hokuriku are moving forward with determination. We would love to stay again.

It was a wonderful, very cozy Accommodation. From the moment you step through the entrance, a beautiful world opens up. The Room, the main house, and all the interior decor were lovely—I found myself wishing I could live in a home like this. I will definitely come again. Thank you very much.

I’ve always loved Mt. Fuji and have wanted to stay at KUKUNA for a long time! Because of work, I often end up making a Reservation close to the stay date, and it’s usually fully booked (it’s so popular). This time, a spot opened up just a few days before, and we were able to stay! Unfortunately, the weather wasn’t great, so we couldn’t see Mt. Fuji during daylight. Still, our Room with an open-air bath was clean, spacious, stylish, and incredibly relaxing—it completely melted away our everyday fatigue. The food was also excellent: creative cuisine and a buffet, along with attentive service. This trip was also to celebrate our 30th wedding anniversary. When we mentioned it, they kindly gifted us a wonderful dessert and photos, making it an unforgettable trip. The Onsen in the large public bath was very clean as well—we soaked at ease and felt truly refreshed. The sauna was great too. We’d love to stay again (if we can get a Reservation!).

It had been a while since I last visited my favorite Unpuufu. No matter when I come, the delicious cuisine, comfortable Room, and the staff’s thoughtful, unobtrusive hospitality always make for a truly satisfying one-night, two-day trip. On the way home, my friend and I happily chatted on the train back to Tokyo about when we should visit again! Thank you for a delicious and enjoyable stay!

The meals, the Room, and every other space were all wonderfully comfortable and relaxing. There was a great selection of books—many older titles in a variety of bindings, as well as plenty of new ones—so for a book lover like me, it felt like heaven. We were three women traveling together, and at night we didn’t even talk—we each quietly read our own books until we fell asleep. It was the best time. Next time, I’d love to do a Multiple Night Stay and fully immerse myself in reading, so I’d be happy if prices don’t go up too much or if there’s a good-value Multiple Night Stay Plan! The food was also delicious, and the Onsen Facility was excellent: non-slip flooring in the large public bath, a stone sauna, and private Onsen baths. The staff were also very kind and welcoming with warm smiles. Thank you very much.

As I prefer gluten-free options, I usually stay at Japanese-style Ryokan with mainly Japanese cuisine. This Hotel also offered gluten-free meals, and the Room was clean and functional. The staff provided excellent service as well. The view from the Room was outstanding. I’ve already made my next Reservation.

We stayed here hoping to relax as a family of four with our two adult children. From the warm welcome in the parking lot to the welcome drink and escort to our Room, we were treated with outstanding hospitality. Every detail—from the entrance hall and corridors to the Room interior—showed great care and exceeded what we had seen on the website in advance. The large public bath is not huge, but since the number of guests is limited, it was more than sufficient. We also enjoyed being able to soak in Onsen anytime in the bath in our Room, which was wonderful for our family. The meals reflected the chef’s dedication (he is from Shiga Prefecture), and every dish was a delight for both the eyes and the palate. We also appreciated having time to unwind as a family in the lounge with drinks, making this a trip that left all of us completely satisfied. What we recommend most about this Accommodation is that every staff member provides genuinely pleasant service. In addition to taking care of what we needed, they entertained us with friendly, witty conversation. This is an Accommodation we would love to visit again and again as a couple or with family. Thank you for such a wonderful time.

The Onsen water has a silky, soothing quality and feels wonderful, but above all, the kids’ room was fantastic. Our 3-year-old grandchild loves it and had fun the entire time again on this visit. Seeing that happy smile is the best gift for us grandparents. This is our third stay this year, and we also have a Reservation for December 31 at year-end.

I always stay for one night to refresh after traversing the Tateyama mountain range. As always, everything is flawless. It’s one of my favorite Hotels. I’ll stay again during the autumn foliage season. Thank you as always for your courteous service.

My spouse and I stayed here as a couple, and our detached Room came with an open-air bath and a footbath. The Room was very clean and made for a truly relaxing stay. We had our meals in a private dining room in a separate building, and even though there were many guests, we hardly ran into anyone. Each dish was beautifully presented, and the taste and portions were just right—we really enjoyed it! Above all, the morning mist in Yufuin was absolutely breathtaking. This is an Accommodation we would love to visit again if we have the chance.

The Onsen temperature was just right, and the Room was clean and well maintained, so we had a very comfortable stay. The view from the Room was also great. The meals were delicious, and thank you to the staff member who looked after us for being so kind to our children. We would like to stay again when we visit Awaji Island. Next time, we’d love to come in a different season.

From the Room balcony, we had a panoramic view of Shirahama Beach, the ocean, and the town—an unbeatable location. The Room was spacious and truly relaxing. The Hotel itself was lovely, and having a nice smoking room was a real plus for smokers. In the evening, we enjoyed delicious cocktails at the bar counter, and with live piano music it made for a wonderfully comfortable time. The view from the large public bath was also amazing—you can look down over the sea, and the ocean breeze felt incredibly refreshing. Dinner was an Italian course meal and everything was delicious. The breakfast buffet was great too, with both Japanese and Western options. The Hotel also has a pool and a gym, and it’s close to Shirahama World Safari and golf courses—perfect for families with children as well as golf lovers. It was such a wonderful Hotel that we’ll definitely want to visit again.