ทั่วประเทศ × ที่พักรีสอร์ตกลิ่นอายญี่ปุ่นการบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 62หน้า

This was my first stay here. I chose this Hotel because I wanted to visit Seibuen Amusement Park nearby. I checked in looking forward to the Room upgrade Plan, and was amazed by the wall-to-wall windows with a wide-open sky and Lake Tama spread out before me. Being a top-floor corner Room made the view even more spectacular. The spacious, spotless Room delighted my child as well. The large public bath on site was also spacious and comfortable. They seem to pay attention to fragrance as well, and the pleasant scent throughout helped me relax deeply. The front desk staff were excellent, and I truly felt I was receiving first-class Hotel service. The rooftop restaurant also had a beautiful view, and everything at breakfast was delicious. The attentiveness of the service staff there was outstanding too—they were constantly mindful of every guest and provided fast, flawless service. It reminded me of true Japanese hospitality that has become rarer to see these days. This was the best Hotel I’ve stayed at recently. Thank you very much for taking such great care of us.

The pool is supposedly heated, but it was still quite cold, so my son—who gets chilly easily—couldn’t go in… But the open-air Onsen was amazing! Sipping a drink served on a tray while soaking in the open-air bath was the best. When ordering, you need to write your Room number, and since I didn’t remember mine, I couldn’t place my first order—so keep that in mind. We stayed in the South Wing; the Room was clean, and even the toothbrush amenities were made in Japan. They also provided a cute kids’ toothbrush. There was also an individually packaged Japanese-made facial care set included. We did a Multiple Night Stay with breakfast and dinner included, but one night might have been better as No Meals Included. Two days of buffet in a row was hard on our stomachs, and we couldn’t try any restaurants in the Onsen town… The buffet selection was also the same both days. Still, the Multiple Night Stay itself was really great. There were many international staff members, but everyone at this Accommodation was kind and helpful. We would love to stay again.

I traveled with my dog and friends. It was my first time at Wanpara Lake Hamana, and I was truly impressed by how kind the staff were. The meals were wonderful—enjoyable to look at and delicious to eat. There was a clean dog run for dogs, and we had a great time playing there. The Onsen was also excellent. It’s an Accommodation I’d love to visit again.

I stayed for two nights starting July 22. This time, my Room faced the Nasu mountain range, so the view was wonderful. The meals were delicious again. Since this was my second stay in July, you kindly changed the menu for me. Next time, I’ll visit with my children and their family.

I thought it was a very nice Ryokan. Even though the building and Facility are understandably old, all of the staff were wonderful. Dinner had a wide variety of dishes, and for my growing son they kindly provided extra white rice in addition to the final rice course, which we really appreciated. The attendant was also very kind, and we enjoyed our meal at a relaxed pace. There were several baths and we couldn’t try them all, but I’d definitely like to come back and enjoy them again. One small downside was that the shower temperature in the bath area wasn’t consistent, but overall it was a great stay. Thank you very much for your hospitality.

I booked a Room with an open-air bath, and also visited the large public bath. Both were very clean, and the open-air bath in the public bath area was well protected with insect repellent measures and sunshade coverage. As this is a sulfur hot spring, we recommend the open-air bath for guests who are sensitive to the smell of sulfur. The in-room open-air bath didn’t feel fully exposed from outside; it was more like a semi-open-air bath. Still, I could feel the breeze and relax comfortably in the water. The Room was near the free footbath area, so even during events you could hear what was going on—truly a prime spot. Dinner featured local vegetables and meat and was delicious. The original cocktails were also very easy to drink, so be careful not to overdo it. The young proprietress greeted us at dinner, told us about Arukuma Ale at the shop, and greeted us again in the morning—always cheerful and welcoming. Five stars for such a wonderful young proprietress.

The Room was spacious and had a great ocean view. The meals were served in just the right portions, and every fish dish was delicious. Breakfast venues are often crowded, but here there was plenty of space, so we could dine comfortably in a relaxed, calm atmosphere. We would love to stay again.

This Hotel feels like a private villa that always welcomes you home. There is no open-air bath, but the Onsen is quiet and relaxing. The tasteful design makes it easy to unwind. We’ve been having more meals and drinks in the living room, and it would be even more enjoyable with a bit more variety on the menu. The Shuttle Service from Odawara is very convenient.

We stayed in a detached annex. The website said “indoor bath type,” and there were no photos, so we expected a regular bath—but it pleasantly exceeded our expectations. I really think you should post photos of that bath on the website! We originally planned to use the open-air bath, but ended up using the in-room bath the whole time (lol). Also, I believe it was fully booked, yet while we were in our Room we couldn’t hear any voices or noise from other guests at all. You can definitely feel its age, but as a Ryokan it had everything we were looking for. Both dinner and breakfast were delicious and very generous in portion size. In particular, I made a Reservation for the half steamed chicken at dinner and it was quite an experience (in a good way). From the website photos I (wrongly) imagined a bone-in thigh, but it truly was “half.” It was very tasty, but you’ll need to save room in your stomach (especially women). When we asked, they even prepared the leftover steamed chicken so we could eat it in our Room! All staff members were wonderful—everyone was pleasant and welcoming. This quiet mountain Ryokan fulfilled everything I wanted: simply enjoying the Onsen and great food. Thank you very much.

Japanese-style double Room with breakfast and dinner included. I also requested a pick-up from Yamagata Station. On the way back, I took the bus to Yamagata Station from the Zao Onsen Bus Terminal, just a few minutes’ walk away. I arrived early, but was able to leave my luggage and explore freely. The staff member who assisted me felt unexpectedly curt, which seemed different from the Reviews. The person who showed me to my Room also didn’t seem to notice a fairly large dead insect right by the door when it was opened. That was disappointing. I was very satisfied with the Room, meals, and baths. The entire building is covered with tatami mats and you take off your shoes, which feels great, and everything was well maintained. All staff were pleasant in both their service and greetings. Since the baths switch between men and women, you can use both areas; I enjoyed the warm feel of wood and traditional atmosphere. Some Reviews said it was small, but as a woman I didn’t find it cramped since there weren’t too many people using it at once. Both dinner and breakfast were delicious—I finished everything. The Yamagata beef shabu-shabu was truly excellent. There is a portable air conditioner in the Room (I think), but because its duct runs out through the window, the top of the window doesn’t close completely tight; I couldn’t help noticing that gap. I saw a similar setup in the lounge as well, so I assumed it’s installed as a measure against summer heat. There is no elevator—only stairs—which I actually liked very much. Around this time of year we could hear spring cicadas (maybe), which was soothing. From the entrance you can see a gentle slope leading down to the main road, along with steam rising from the Onsen—an impressive location. It’s a small but comfortable Accommodation with a warm atmosphere—thank you very much.

The building is spread out horizontally, so depending on where your Room is located, it can be quite a walk to the restaurant, baths, and lobby. Other than that, there were no particular issues or complaints. It was a truly wonderful Accommodation. Although the large public bath is not an Onsen, it offers three different water temperatures (high/medium/low) and water types, plus a carbonated bath. Other guests also mentioned that it might be more effective than some Onsen. The restaurant (buffet-style) had a wide variety of dishes, and the staff were excellent—one thoughtful touch was that they even informed us that ice cream could be taken back to our Room. I believe drinks inside the facility were reasonably priced as well—for example, a 350 ml can of beer was 350 yen. The souvenir shop opens from 7:30 a.m. It has a great selection, and you can probably find most things you need there.

We made a last-minute Reservation, and the Accommodation was very clean. There was also a welcome drink, and it felt like a relaxing space as soon as we arrived. For luggage, they lent us a cart, but we had to carry everything ourselves; however, there is an elevator, so it wasn’t an issue. Since our room was on the second floor, the view was more like a small glimpse of the ocean in the distance. The area is famous for beautiful sunsets, but I completely forgot and scheduled dinner at sunset time, so we couldn’t see it—such a shame. If the weather is nice, choosing a later dinner time might be better since the beach is close and you can take your time enjoying the sunset. The dog run isn’t very large, but our dog seemed to have fun running around. The meals were very generous portions and left us full. We could also order food for our dog and enjoy dining together, which was great. The photo spots were cute as well. We’d love to stay again if we have another chance.

Unusually for our family trips, we had dinner served in our Room and slept on futons laid out in a tatami-style Japanese Room, which reminded me again that Japan’s Ryokan culture is something to be proud of worldwide. Dinner was a course focused on carefully selected ingredients with modest portions, but it was more than enough for us—we were truly moved by the beautiful, delicious dishes. The deep-sea blackthroat seaperch (nodoguro) fried and topped with thickened sauce was especially outstanding. Breakfast was also a feast, charmingly arranged like a Shokado bento using local ingredients. At night, we lay down on the neatly made futons chatting, and before we knew it we had fallen asleep—when we realized it, it was morning. Does happiness get any better than this? The woman who looked after us—was she the proprietress or an attendant?—was wonderful. From explaining each dish and laying out the futons to helping us plan our itinerary and guiding us to the free Yasugi-bushi stage show (it was amazing—a must-see), explaining that the Onsen is free-flowing from the source, what the Onsen symbol means, and even soothing our baby—she felt like both a concierge and a dependable, knowledgeable mom. The bath was of course at just the right temperature and wonderfully open-air—we were completely satisfied. And despite all this, it was very reasonably priced. We would love to come again.

We stayed in a seaside-view Room this time. The view was great, and the Room’s spaciousness and cleanliness were well received by both my grandchild and our family. We were satisfied with the meals as well, but my grandchild has allergies, so it would have been helpful to have allergen information displayed (it’s possible we simply missed it). When we asked the kitchen staff, they kindly told us, but when they seem busy we feel a bit hesitant to ask. Overall, everyone said they would like to come again, so we would like to stay here again next time.

Everything about the Room, cuisine, Onsen, and ocean-view location is outstanding. The price is unbelievably low. I would definitely like to stay again!

They kindly and courteously assisted us from check-in, including guidance to the parking area, and we were able to enjoy a wonderful stay. The interior atmosphere also suited the quiet streetscape of Gion Yasaka-dori, which was great. Just one thing... I was only concerned that water overflowing from the bathtub quickly flowed out into the vanity area outside the bathroom. I would definitely like to stay again.

We couldn’t hear pets from other rooms, and our dog seemed to relax and enjoy the stay. Having a private open-air bath made it easy to use at any time, which was wonderful. The meals were delicious, but since there were many hot pot dishes on a warm day, we felt that a few more chilled options might have been nice—overall, we were very satisfied.

The breakfast was amazing! It was so good that I’d stay here just to eat breakfast. The kids also seemed to have fun making their own seafood rice bowls in the morning. There is also a coin laundry in the Facility, and the Onsen changes between morning and night. Because my expectations were high from the Hotel photos, I noticed some signs of aging in the guest room, and it was a bit of a walk to the Onsen. It’s about an 8-minute drive to Obi Castle, so the location is great. Enjoying the Onsen after getting tired from eating while walking around made for a wonderful trip!

We stayed with our dog, along with my parents—six of us and three dogs. From the warm welcome upon arrival, the staff’s service was outstanding, and we were overwhelmed by the magnificent exterior and luxurious lobby. We travel every year, and this is the first time I’ve written a Review for a Hotel. It was truly a 100% satisfying Hotel, and our whole family was able to spend a fun time together with smiles. It’s such a wonderful place that one night isn’t enough—we’re already planning to celebrate my parents’ 80th birthday here next year at Hotel Kawakyu. All of the staff were incredibly kind and helpful.

I’ve always loved Mt. Fuji and have wanted to stay at KUKUNA for a long time! Because of work, I often end up making a Reservation close to the stay date, and it’s usually fully booked (it’s so popular). This time, a spot opened up just a few days before, and we were able to stay! Unfortunately, the weather wasn’t great, so we couldn’t see Mt. Fuji during daylight. Still, our Room with an open-air bath was clean, spacious, stylish, and incredibly relaxing—it completely melted away our everyday fatigue. The food was also excellent: creative cuisine and a buffet, along with attentive service. This trip was also to celebrate our 30th wedding anniversary. When we mentioned it, they kindly gifted us a wonderful dessert and photos, making it an unforgettable trip. The Onsen in the large public bath was very clean as well—we soaked at ease and felt truly refreshed. The sauna was great too. We’d love to stay again (if we can get a Reservation!).