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Return Visit Stayed for two nights a few years ago and was amazed by how incredible the Moor Onsen was. They even had our past stay history on record, which really showed their professionalism. At the time, we were a bit bothered by some odors in the Room and Onsen, so we “cheated” for a while with a newer Accommodation nearby (laugh). This time, we made a Reservation for a newly renovated Room. Bottom line: it was excellent! I’m not really into saunas, but I enjoyed it because you can adjust the temperature in various ways and even listen to music. There were plenty of towels, and bathrobes were provided as well. The only downside was that the open-air bath was slightly too hot. The food was delicious, and the service was flawless. If they renovate more guest rooms, we will definitely stay again.

This was my second stay this year because I particularly enjoyed the food last time. Originally a bank's retreat, the compact front desk and building layout reflect its history. There is no greeting upon arrival, luggage assistance, or farewell service (you carry your luggage to the third-floor front desk yourself and leave on your own). However, I appreciate the stunning ocean view from the hilltop location and the cozy atmosphere with only 10 rooms. The Onsen features a 78-degree natural hot spring source, with a slightly small but pleasant open-air bath and high-quality massage chairs. This time, I stayed in a Western-style room near the elevator that was added later; it was spacious, clean, and had comfortable beds. The only downside was that the sink and toilet were adjacent without separation—though it did provide an open feel upon reflection. Dinner could only be enjoyed at the restaurant (unlike last time when in-room dining allowed for more relaxation), which was disappointing as wearing loungewear is not permitted—I would have preferred to dine in a relaxed atmosphere in loungewear. Starting February next year, dinner times will shift to two seatings; however, I hope they maintain flexibility like now where you can choose every 30 minutes. The food met expectations—delicious despite not using particularly expensive ingredients—with intricate sauces and beautiful presentation that truly felt like fine cuisine. Breakfast also offered plenty of variety and quality. Before dinner at the lounge, I ordered Royal Milk Tea which was so delicious that I ordered it again in the morning while enjoying an elegant atmosphere with ocean views through large windows. A staff member kindly offered to take my photo during this time while explaining distant scenery details—a friendly gesture that elevated my impression of this accommodation’s overall service level. Its convenient distance from Osaka makes me want to visit again!

Butterbur Shinoda rolls, vinegared dried taro stems, and the breakfast pumpkin soup—everything beyond the main dish was also delicious, with the chef’s kindness and sure touch coming through. The in-room dining service, delivered with just the right timing and a comfortable sense of distance (without over-explaining), is especially appealing. The Onsen in the Room was silky and seemed to cling to the skin; even after returning home, I felt my skin looked “whiter” and noticed a brightening effect. Highly recommended.

We stayed for one night on a trip to Nagano. The location was so deep in the mountains that at first we wondered if there really was an Accommodation out there, but we were relieved to arrive safely. In addition to the indoor bath, there was also an outdoor hot spring (a “wild” bath), and we used both—they were wonderfully relaxing. The Facility itself seemed old, but it was kept very clean. The meals were just the right amount, and everything was delicious. Since I’m pregnant and avoiding raw fish, the staff kindly offered to switch it—suggesting fried chicken—which was very helpful. Next time, I’d love to try the char sashimi raw. My husband also said it was the first time he’d stayed at an Accommodation where every dish was this good, so we’d like to visit again in a different season and enjoy more of the料理.

The villa was located slightly uphill from the coastal road. The moment we opened the door, we were impressed by the stylish Room and the stunning view. The staff who guided us was very polite, and the food was delicious, making it a truly satisfying stay. Although it was just one night, we fully enjoyed Awaji Island. We would love to visit again with our dog!

Although we often visit Kyoto on day trips, we decided to stay overnight for a change and used this Hotel as a family. We checked in early and planned to sightsee around the Hotel, but it was so comfortable that we didn’t go out and instead relaxed in our Room. The building, made with locally sourced timber, had a wonderful atmosphere, and the Room Facility was new and very pleasant. All of the Hotel staff were extremely helpful. Personally, I found the welcome sweets especially delicious. If I have the chance, I would definitely like to stay again.

We stayed with our dog, along with my parents—six of us and three dogs. From the warm welcome upon arrival, the staff’s service was outstanding, and we were overwhelmed by the magnificent exterior and luxurious lobby. We travel every year, and this is the first time I’ve written a Review for a Hotel. It was truly a 100% satisfying Hotel, and our whole family was able to spend a fun time together with smiles. It’s such a wonderful place that one night isn’t enough—we’re already planning to celebrate my parents’ 80th birthday here next year at Hotel Kawakyu. All of the staff were incredibly kind and helpful.

We stayed here for a family trip. There were plenty of kid-friendly facilities such as the pool, illuminations, and a playroom, and we had a great time! Our children were thrilled and kept saying, “We want to come again,” so we were very satisfied as parents. The Onsen was wonderful, and we really appreciated having unlimited towels available at both the Onsen and the pool—it made everything comfortable and stress-free. The staff were also polite and kind. The only thing that bothered us was having to wait for the elevator at times. As for dining, there were occasional lines at dinner buffet stations where chefs cook in front of you, but it wasn’t a big issue. At breakfast, since it’s split into two time slots, there were lines during our time; however, I think that’s unavoidable during busy mornings. It was a lovely Hotel that made us want to return!

This was my 8th stop on a classic Hotel tour. The atmosphere was wonderful, and I ended up extending my stay—spending three nights and four days in two rooms in the main building: Premium Classic and Premium Panorama Corner. Both Rooms were excellent, but personally I especially loved the ambiance of the Premium Classic. The Premium Panorama Corner has a sofa, so it’s great for relaxing. And since we were on the first floor this time, we could see deer up close outside the window in the morning and evening—they were adorable. The entire building has a charming design that truly conveys its history, and I found myself forgetting how time was passing just by looking around. With such a beautiful building, delicious food, and friendly staff, I was completely satisfied—three nights and four days still didn’t feel like enough. Now that the West Wing has reopened after renovation, I’d love to stay there next time. Nara Park is also within walking distance, making it an ideal base for sightseeing. The deer are cute and everyone is kind—Nara was amazing.

The coastline views during the evening fireworks were stunning. We could fully enjoy the Sea of Japan from both the Room and the bath. The meals were delicious, and we truly experienced all the best of a traditional Japanese Onsen. Winter may be known for crab, but Kaike Onsen in summer is wonderful.

The staff member who welcomed us was outstanding, and the drinks and light snacks in the lobby were excellent, giving us the immediate impression that this was a top-class Hotel. The meals were delicious and high quality, and we were very satisfied with the thorough explanations and attentive service despite how busy it seemed. The location is great, with beautiful views of the Seto Inland Sea and a well-maintained building; it was comfortable, and because it faces west we could enjoy the scenery throughout without worrying about direct sunlight. The private bath was also spacious, clean, and comfortable. The late-night curry service was perfectly timed when we felt a bit hungry, which increased our satisfaction even more. If I had to mention anything, aside from the person who first assisted us and the staff member who served us at dinner, some others—while doing their best—seemed inexperienced; also, the building felt somewhat like a retreat facility rather than having more distinctive character.

We were very satisfied with the Room, where we could enjoy warm hospitality and a relaxing stay. The cuisine, featuring an abundance of ingredients from Fukui Prefecture, was also excellent. It is an Accommodation we would definitely like to visit again.

This was my second stay. The moment I stepped through the entrance, it felt like a different world. The meals were delicious, the staff’s hospitality and manners were excellent, and our Room was upgraded—everything was taken care of. I would love to stay again. I’m also looking forward to trying the open-air bath next time. Thank you very much for such a wonderful experience.

The guest room was very clean and beautiful. The hiba wood bath smelled wonderful and was amazing. The atmosphere of the building was also great. And the food was incredibly delicious!! The sashimi at dinner was so fresh it was hard to believe we were staying at an Accommodation in the mountains. For breakfast, we were very satisfied to enjoy many local dishes such as Aomori’s famous ika-menchi and Towada barayaki. Most impressive of all was the staff’s thoughtful attention to detail. Since we had a small child with us, thank you very much for all your consideration. In particular, the staff member who assisted us at dinner welcomed us with a wonderful smile, creating a memorable experience that will stay with us. Thank you very much. We visited as a large group, and everyone praised it as an outstanding Accommodation. We would definitely love to visit again in another season. Thank you for a wonderful time.

No wonder so many guests rate this Ryokan so highly!! The staff were simply wonderful, and I was impressed from the very start of the morning. Although the staff member assisting us was not Japanese, the explanations were clear and made us excited for the day right away. The half-buffet offered nothing but delicious choices, and we loved being able to grill items over charcoal at our own table. We were completely satisfied from breakfast onward! Even after checkout, they saw us off with warm smiles—this has become one of the Ryokan we definitely want to visit again. Thank you to all the staff.

My daughter and I stayed here together. We had a luggage issue before arriving at the Hotel and ended up arriving an hour late for dinner, but you kindly accommodated us, for which we are truly grateful. For the meal, although it was already past the time when it would normally have been served as a boxed meal, you were considerate enough to serve us as planned, and I was nearly moved to tears. Every dish was not only beautifully presented but also thoughtfully prepared with seasonal ingredients and flavors that guests of any age can enjoy. The seasoning and portions were just right, and everything was truly delicious. We chose the plan with breakfast included, and it was very lavish—yet never heavy—and before we knew it, we had finished everything. The rice was especially delicious; my daughter and I even said afterward that we should have asked for seconds. The Onsen bath was very clean, and it felt so wonderful that we forgot all about the day’s troubles. We also used the open-air bath; since it was a full moon that night, we enjoyed a blissful time soaking while looking at the moon peeking through the trees. The Room was very spacious, with a Japanese-style room plus a separate bedroom with beds. It’s a layout where you can relax in comfort in the Japanese-style room and then sleep soundly in bed afterward—something guests of any age can enjoy. Above all else, every member of staff provided outstanding service. When we arrived at Kinugawa Onsen Station there were hardly any taxis available, and we were worried about whether we could reach the Hotel on foot along dark roads. You picked us up by car from the station, which helped us tremendously. You also drove us to the station again the next day—thank you so much. Thanks to you, we made our scheduled train on time. Your kindness in every respect truly moved us. There are many Ryokan out there and we have stayed at several before, but this is a Hotel where we were satisfied with everything: staff service, cuisine, baths, and Rooms. This time it was only one night because there were other places we wanted to visit as well; however, if we travel to the Nikko area again next time, we will definitely choose this Hotel. And since we had your wonderful food rather hurriedly this time due to our late arrival (laugh), next time I’d like to arrive on schedule and savor each dish more slowly. We sincerely appreciate all your kindness. Thank you very much. We look forward to staying with you again in the future.

I visited again. Even in the summer heat, many people were sightseeing in Onomichi. This time, I rode the ropeway for the first time—it climbs all at once and was truly thrilling. At a museum along the way to the Hotel, there was an exhibition about cats that felt very soothing. At the café, I enjoyed sweets with their recommended pairing. Dinner featured a variety of ingredients that went perfectly with wine. Breakfast was so delicious that I had a second serving of rice. I also enjoyed the letter room for the first time. I used to study calligraphy, so once I started writing different things with a brush pen, time flew by. It was also fun to see other guests’ creations. Spending summer in Onomichi while sharing everyone’s memories was wonderful too.

The welcome drink service included options such as sake and plum juice, and the Room’s beautiful interior created a special, out-of-the-ordinary atmosphere. In particular, the breakfast was of exceptionally high quality, with some menu items that were on par with a main dish at dinner.

The lake could be seen from our Room, the dining area, and even the bath, and we were able to truly relax from the heart. The meals were gentle and beautifully presented without overpowering the natural flavors of the ingredients, the portions were just right, and everything was absolutely delicious. The proprietress’s thoughtful care and the kindness of everyone at the Accommodation could be felt in so many ways. It’s far away so we can’t visit often, but this time we even got to enjoy fireworks as a special treat, and staying at your Accommodation became a truly wonderful memory.

I booked this Accommodation for my parents, and they were very pleased. They loved how spacious and clean the Room was, and everything—from the bath and meals to the service—was excellent. We would be happy to stay again in the future.