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I chose this Accommodation for my boyfriend’s birthday trip. It was my first stay here, and it far exceeded my expectations. Above all, the staff’s service was truly outstanding, and I was moved by every thoughtful gesture. The property has the charming presence of a grand traditional Japanese house, and the garden is beautifully maintained. We enjoyed a luxurious time dining at a relaxed pace while looking out over the garden. The basashi (horse sashimi) in particular was the best I’ve ever had—absolutely unforgettable. The Room was spacious and spotless, very comfortable, and the view from the window was wonderful. The building also has delightful surprises and playful touches that even first-time guests can enjoy, which kept me excited throughout our stay. They also offer an excellent selection of sake, so I especially recommend this Accommodation to sake lovers. It was one of the most memorable places I’ve ever stayed—completely satisfying in every way. I will definitely return.

I often stay at international Hotels these days and usually come home impressed wherever I go, but this place was in a class of its own. Since the Hotel has only recently opened, it’s natural that the Facilities are spotless, but the hospitality was truly outstanding—really! My friend and I even promised we would definitely come back. Breakfast at Gion Kawakami and the rooftop bar were both excellent as well. Thank you very much for taking such good care of us.

Thank you, as always, for a wonderful stay experience. With this visit, I have successfully completed my 8th stay, and have now completed two full rounds of all four venues included in the “Gastronomy Plan.” Compared to when I first stayed, the staff’s service feels even more composed, and I truly sense that an excellent environment has been established. The quality of the club lounge has also improved significantly, making my stay even more comfortable. I am scheduled to stay again next month and am very much looking forward to it. It is wonderful to see the General Manager and all staff members growing day by day as you aim to become one of Japan’s top Hotels. This is a Hotel I hope will continue striving for even greater heights. Reviewer FACT: Certified sommelier. Total Michelin stars across restaurants visited in Japan and abroad: 720+ stars. Elite member across all three major airline alliances.

Using aromatic vegetables, fish, and meat from the Kyoto area, each ingredient is prepared and served with the utmost care to preserve its natural fragrance, flavor, and texture in the best possible way. The chef’s evolving craft was truly impressive. I was also moved by the sommelier’s sincere dedication to wine. The cuisine feels perfectly suited to this one-of-a-kind Meiji-era mansion dining experience in Japan.

We stayed to celebrate my mother’s discharge from the hospital. Based on our previous stay, you kindly accommodated our requests and avoided ingredients we cannot eat without us having to mention them this time, and we truly felt your outstanding hospitality. We thoroughly enjoyed the Hotel—the view from the balcony, the comfortable Room, and the delicious meals—and my mother was very happy as well. Thank you for celebrating with us. 　I especially love the atmosphere of your pool. I hope you will continue to maintain an environment where it is easy to swim and no one takes prohibited photos. Next time, we would like to visit again around autumn or winter.

This Hotel was truly wonderful, with breathtaking views of Hayama and the warm hospitality of the entire staff. In particular, the Misaki-caught longtooth grouper served at dinner was perfectly cooked by the chef and genuinely moving—its plump, tender white flesh and rich fat that melted in my mouth were unforgettable. With outstanding cuisine and exceptional service, it became a very special stay. Thank you very much.

This was the Accommodation I had wanted to stay at on my first trip to Yamaguchi Prefecture. The Accommodation was very clean and quiet, and I was able to relax in a calm atmosphere. The Room was spacious, and the view of the reflecting pool from the terrace was beautiful. The open-air bath in the Room had free-flowing natural hot spring water, which felt wonderful. At the bar lounge, I enjoyed complimentary drinks while chatting with the staff and had a great time. I highly recommend this Accommodation for anyone looking to spend a relaxing stay for a special anniversary or simply to unwind and forget about everyday life.

Portom International Hokkaido truly lives up to the phrase “like an art museum.” From the moment you step inside, you’re captivated by its gorgeous, sophisticated interiors. In the evening, we enjoyed Akkeshi whisky and expertly crafted cocktails at the wonderful bar, spending a blissful time. Breakfast was also outstanding—everything tasted first-class—allowing us to forget everyday life and fully savor an exceptional escape. It’s a place I’d love to visit again on a special occasion.

With its rich history and tradition, along with the pleasant hospitality of the young staff, we were able to spend a truly comfortable time. I have heard that maintaining a historic building involves many challenges, but I sincerely hope it will be preserved just as it is for years to come. A clean Room, delicious meals, and a wonderful garden We would love to visit again.

My wife and I stayed here as a reward after work. Everything was wonderful—the butler service, the food, and the atmosphere. The early evening with a hint of autumn and the refreshing mornings were both amazing. Staying for about two nights would be perfect. Next time, I’d like to try another Room as well. Thank you—my wife was very satisfied too. The meat miso we received was so good we couldn’t stop eating rice.

We were extremely satisfied with everything—the service, the meals, and the Room. Every dish was delicious, and both dinner and breakfast were outstanding. The service was excellent as well and made us want to come back. It was hot this time so we couldn’t take a walk around the garden, but we’d like to visit again in a different season and enjoy a stroll through the garden. The food looked so good that we only managed to take photos of the appetizers.

We stayed at this Accommodation to celebrate my husband’s parents’ golden wedding anniversary. The Room was much more spacious than we expected, and we were able to relax in great comfort. We also really appreciated being able to enjoy complimentary drinks, sweets, and light snacks whenever we wanted. However, we were a bit concerned about the attitude of the boat operator on the way to the annex Onsen, so we took the bus back. It was especially disappointing because the view from the boat was wonderful. All of the other staff were very kind and attentive. My parents-in-law were delighted as well, and it turned into a truly satisfying trip. Thank you very much.

We stayed here for a marriage proposal. When I contacted the staff in advance about arranging a surprise, they kindly accommodated my request, allowing me to create the ideal proposal. We booked a Plan that included access to the Gold Lounge, and every meal was absolutely delicious. Thoughtful touches were evident throughout our stay, making it the most luxurious and memorable experience of my life.

I chose “Garrya Nijo Castle Kyoto by Banyan Tree” as my Accommodation when visiting the Gion Matsuri (Saki Matsuri). I live in Nishinomiya, so it’s close enough for a day trip, but since it was the Gion Festival, I decided to stay overnight. After considering several options, I finally chose Garrya, which I’d been curious about for some time. I checked in in the evening, and as soon as I passed through the entrance and reached the lobby, I was breathless at the beautiful green garden framed by the large windows. I was even more moved by how the trees were reflected on the large stone table—it felt almost like being in an art museum. The calm atmosphere instantly eased my fatigue, and I truly felt glad I had chosen this place. My Room was on the third floor—Room 305 (Nijo Castle View Twin). The reflection of greenery even appeared above the window, creating an unexpectedly spacious feel that really impressed me. The use of stone flooring also gave it a wonderfully solid, luxurious presence. The raised area featured black tatami mats—something we Japanese guests especially appreciate. From the furniture and cushions to the bedding, every detail felt carefully considered, and I was completely satisfied. For breakfast, I chose their “Wellbeing” concept option—it was genuinely delicious and deeply impressive. The staff were flawless as well. Although it may seem like a high-end property at first glance, there were many younger staff members too, and their warm hospitality made me want to chat with them naturally. You’re sure to have a wonderful stay here.

We were completely satisfied with everything from start to finish. This time, we stayed to coincide with my eldest son and grandchild coming home. And on the day we checked out, we went ahead and made a Reservation for the following month to coincide with my second son coming home. In any case, we were completely satisfied with everything.

The three of us stayed here to celebrate a special occasion. The Hotel has a very calm atmosphere, and the thoughtful care shown by all the staff in every area felt natural and truly heartwarming. We have stayed at many Hotels before, but we are genuinely glad we chose this Hotel.

It was a wonderful Accommodation, just as rumored. The Onsen on the first floor was especially impressive. The staff were very courteous, and since we arrived 30 minutes before our scheduled meal, they kindly adjusted the dining time for us. When making the Reservation, I had ordered a birthday cake, and they also prepared a birthday melody on a music box, a small flower basket, and even celebratory bite-sized sekihan and sweets—it was truly touching.

We visited to celebrate my father’s 80th birthday. It was a long drive from Yokohama to Nagano, but this was a wonderful Accommodation that truly made us glad we came. The in-room open-air bath was a little hot and needed some adjustment, but it was clean, spacious, and free of insects. The shampoo and conditioner also left our hair smooth and silky. (Some Ryokan at this level still leave your hair feeling rough.) All the staff who welcomed us were smiling, and during dinner the head chef served the main dish right at our table. Everything was delicious—made with local ingredients and carefully prepared with great attention to detail. On our way out, they even opened the souvenir shop in the main building earlier for us, so I was happy to be able to buy the souvenirs I wanted. My parents were very pleased as well, so we would love to visit again while they are still healthy.

We stayed here to celebrate my husband’s birthday. He loves anything that feels special, and he was truly delighted. Thank you as well for the thoughtful care from all the staff. We were pleasantly surprised to find Dassai available as a nightcap drink! The vegetable chips were also delicious. Thank you very much for everything—we would love to visit again.

As it’s close to Zao, this was my first stay at this Accommodation. To put it mildly, it’s one of the best Accommodations I’ve ever stayed at. It’s fairly large, so the interiors and lobby are well appointed, but above all it’s quiet and comfortable. The large public bath with an open-air bath is excellent, and the teppanyaki cuisine was outstanding. There was nothing to complain about. The service struck just the right balance, everything was impeccably clean, and I truly enjoyed my stay.