ทั่วประเทศ × ที่พักหรูหราดุจพระราชวังการบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 12หน้า

The free-flowing Onsen water pours vigorously from the wall into the indoor bath, and in the open-air bath it cascades like a waterfall from the rocks—something Onsen lovers will truly appreciate. This was my father’s favorite place, and he was very happy. The meals were delicious and just the right amount. On the way to the large public bath, it was fun to see carp gathering where the spring water flows and bathing under it like a waterfall shower. The Room felt refreshingly cool with lush green trees outside. Thank you very much for your hospitality.

A family trip with two families to celebrate my mother’s 77th birthday and my nephew’s birthday. The surprise cake at dinner made it a wonderful family memory. They also accommodated our food allergies, so we could enjoy the delicious meals with peace of mind. Thank you for the outstanding hospitality.

I was able to enjoy a relaxing time with the welcome café, the luxury room, and the Onsen sauna. It has great access to both Kyobashi and Osaka Castle—I didn’t realize it was this convenient, so I’ll be using it often from now on. Thank you very much.

I stayed one night at Hotel New Otani for the first time in a while, and once again I was impressed by their outstanding hospitality. From the doorman and bell staff to the dining attendants, everyone was truly professional. There was none of that “new staff” or “part-time” feel you sometimes find at other hotels—every team member delivered refined, high-end service, and I was very satisfied. Breakfast was also relaxed and elegant. Especially during the buffet, I admired how professionally the service staff managed the floor. Everything was truly delicious. Thank you for a wonderful meal.

Thank you for preparing a spacious Room on the top floor; the view was very soothing. It was less than a 10-minute walk to Susukino, and walking from Susukino to Sapporo Station via the underground passage, we arrived in no time. Above all, the Room was quiet and we were able to relax without stress, so we were very satisfied—and we used the massage chair many times. The parking staff were also kind. Breakfast was decent. The menu was well laid out within that space with good traffic flow. We would love to stay with you again when we visit Sapporo.

We stayed with four people. Even with four beds lined up, the Room didn’t feel cramped and was comfortable. The Room was a bit dark, so we tried various ways to brighten it, but it seemed there weren’t enough light bulbs, and even at maximum brightness it still felt dim. We used the buffet for meals. The food was close to our seats, and both the selection and taste were excellent. The staff cleared our plates and checked that dishes weren’t running out, and everything—including the tables—was clean with no mess. We’d like to stay here again when we visit the amusement park.

We stayed with our dog, along with my parents—six of us and three dogs. From the warm welcome upon arrival, the staff’s service was outstanding, and we were overwhelmed by the magnificent exterior and luxurious lobby. We travel every year, and this is the first time I’ve written a Review for a Hotel. It was truly a 100% satisfying Hotel, and our whole family was able to spend a fun time together with smiles. It’s such a wonderful place that one night isn’t enough—we’re already planning to celebrate my parents’ 80th birthday here next year at Hotel Kawakyu. All of the staff were incredibly kind and helpful.

We stayed for one night on our way back from a trip to Kyushu, and it was our first visit. The front lobby was very spacious, and the design—almost like a surrounding corridor—felt truly luxurious. With its seaside location, we could see the ocean from our Room, and there were many children enjoying the on-site pool. As an IKYU Diamond member benefit, we received access cards to the club floor and ended up using it twice. The club floor was also an exceptionally refined space with outstanding views, offering both table seating and sofa areas. A wide selection of alcoholic beverages and soft drinks was generously provided, so you could easily spend the whole day there enjoying drinks. There were also many well-seasoned, elegant guests who seemed like regulars, and even as a couple who rarely visits club floors, we enjoyed it thoroughly. The large public bath had wonderfully soothing saline water that completely relieved our travel fatigue. Next time, we’d love to stay longer for a more relaxing getaway. Thank you very much for taking such good care of us!

This was my first time staying here. When I made the Reservation, I requested a high floor, and my Room was upgraded. The view from the very high floor was truly wonderful (even though it rained). The Room was excellent, and the bed was incredibly comfortable. Breakfast was also delicious—just as highly rated. Thank you for such a pleasant stay. I’ll be back!

I’ve always loved Mt. Fuji and have wanted to stay at KUKUNA for a long time! Because of work, I often end up making a Reservation close to the stay date, and it’s usually fully booked (it’s so popular). This time, a spot opened up just a few days before, and we were able to stay! Unfortunately, the weather wasn’t great, so we couldn’t see Mt. Fuji during daylight. Still, our Room with an open-air bath was clean, spacious, stylish, and incredibly relaxing—it completely melted away our everyday fatigue. The food was also excellent: creative cuisine and a buffet, along with attentive service. This trip was also to celebrate our 30th wedding anniversary. When we mentioned it, they kindly gifted us a wonderful dessert and photos, making it an unforgettable trip. The Onsen in the large public bath was very clean as well—we soaked at ease and felt truly refreshed. The sauna was great too. We’d love to stay again (if we can get a Reservation!).

I stayed for two nights starting July 22. This time, my Room faced the Nasu mountain range, so the view was wonderful. The meals were delicious again. Since this was my second stay in July, you kindly changed the menu for me. Next time, I’ll visit with my children and their family.

We stayed for two nights. There were four adults in one Room (Garden Twin), but even with four beds it didn’t feel cramped, and we were able to relax comfortably. Since it was a family trip, the spacious open closet was also great for preventing forgotten items. Each bed had its own power outlets, which was extremely convenient. We expected a garden-side Room, but we could also see the ocean from the balcony, which was wonderful. I also personally liked that you can choose only the services you need at check-in. Since I usually carry a water bottle, I really appreciated the water dispenser service available in the Hotel. We were able to enjoy plenty of delicious water. It would have been nice if the provided pitcher were a bit larger, but there were two so it wasn’t inconvenient. They were acrylic, so there was no worry about breaking when carrying them around, and they looked stylish as well. It was also fun to boil water in the cute De’Longhi thermos kettle and enjoy tea. As is common at many Resort Hotels these days, the pajamas here were very comfortable and helped me sleep soundly. A small detail, but both the Room trash bin and the bathroom trash bin had liners properly fitted, which made them easy to use. Breakfast around 8:00 was slightly crowded and there was some waiting time, but once we were seated we could relax at ease. We chose Western-style breakfast on day one and Japanese-style on day two; both were delicious and very filling. For dinner we chose BBQ, and on the second night they changed up the ingredients so we could enjoy something different. The carefully selected seafood and meat were all delicious, and there was more than enough food including rice and dessert. On the second night it felt like we had a private setting, and we truly appreciated all of the staff’s help. There is also a large public bath; it wasn’t an Onsen, but it was clean and relaxing, so we were satisfied. All of the staff members were pleasant as well—they spoke to us thoughtfully when needed without being intrusive—so we had a very comfortable stay. The Facility offerings and services felt just right—not too much or too little—and it felt like a Hotel where you can relax at your own pace. It rained on our first day, but early on our second morning there was sunshower weather and we got to see a rainbow. We’d love to come back in another season to enjoy both morning and evening ocean views again.

This was my first stay, and both the Hotel’s location and the surrounding area were great—I really felt I made the right choice choosing this Hotel (lol). The atmosphere of the Hotel was also amazing!

It was convenient to take the JR train from New Chitose Airport to Otaru, and from the station you can walk there through the covered arcade. The canal is also within easy walking distance, and the former Bank of Japan Otaru Branch is nearby as well—great location. The Room was simple, and amenities such as hair ties were provided in the Room. However, the vanity area in the Room had a slight musty smell. The soup curry at breakfast was excellent. You can make your own Eggs Benedict, which our child really enjoyed. The vegetable salad was fresh, and the fruit—especially blueberries and plums—was very tasty. Since it was during summer vacation, there was a line for breakfast, so it’s best to go as early as possible. The night parfait on the 11th floor had a great atmosphere and looked adorable—we loved it—but it wasn’t clear whether certain time slots or a Reservation were required. It seems to be only for one hour starting at 8:00 PM, and making a Reservation is recommended.

My daughter and I stayed here together. We had a luggage issue before arriving at the Hotel and ended up arriving an hour late for dinner, but you kindly accommodated us, for which we are truly grateful. For the meal, although it was already past the time when it would normally have been served as a boxed meal, you were considerate enough to serve us as planned, and I was nearly moved to tears. Every dish was not only beautifully presented but also thoughtfully prepared with seasonal ingredients and flavors that guests of any age can enjoy. The seasoning and portions were just right, and everything was truly delicious. We chose the plan with breakfast included, and it was very lavish—yet never heavy—and before we knew it, we had finished everything. The rice was especially delicious; my daughter and I even said afterward that we should have asked for seconds. The Onsen bath was very clean, and it felt so wonderful that we forgot all about the day’s troubles. We also used the open-air bath; since it was a full moon that night, we enjoyed a blissful time soaking while looking at the moon peeking through the trees. The Room was very spacious, with a Japanese-style room plus a separate bedroom with beds. It’s a layout where you can relax in comfort in the Japanese-style room and then sleep soundly in bed afterward—something guests of any age can enjoy. Above all else, every member of staff provided outstanding service. When we arrived at Kinugawa Onsen Station there were hardly any taxis available, and we were worried about whether we could reach the Hotel on foot along dark roads. You picked us up by car from the station, which helped us tremendously. You also drove us to the station again the next day—thank you so much. Thanks to you, we made our scheduled train on time. Your kindness in every respect truly moved us. There are many Ryokan out there and we have stayed at several before, but this is a Hotel where we were satisfied with everything: staff service, cuisine, baths, and Rooms. This time it was only one night because there were other places we wanted to visit as well; however, if we travel to the Nikko area again next time, we will definitely choose this Hotel. And since we had your wonderful food rather hurriedly this time due to our late arrival (laugh), next time I’d like to arrive on schedule and savor each dish more slowly. We sincerely appreciate all your kindness. Thank you very much. We look forward to staying with you again in the future.

This was my third stay, and each time I leave thinking, “I’m glad I stayed here—I’ll come back.” It’s a Ryokan where the artwork in the lounge and the amenities in the guest rooms are all wonderful traditional tools that showcase Japanese craftsmanship, and I’m happy to discover different pieces each visit. I was a little worried after hearing the chef had changed, but it was completely unfounded—the flavors and menu were both excellent. Since we stayed the day after my birthday, they prepared a beautiful dessert plate for me. I was impressed by the skill of the young pastry chef. The wine pairing was also great. Breakfast was thoughtfully arranged as well, and I think I’ll always remember how delicious it was to grill Onomichi ingredients over a hibachi. Every member of staff is pleasant, and I truly appreciate how they stay close while keeping just the right distance. We’ll be back in winter—thank you in advance.

I stay here whenever I visit Nagano. It’s very convenient as it is directly connected to the station. After I requested a buckwheat husk pillow once, they have thoughtfully placed one in my Room ever since without me having to ask. They often have my Room ready and let me in without making me wait until check-in time, which is very helpful. Thank you as always.

Spacious and affordable—very helpful for us. Sorry to mention this in a comment, but we found the key plate we had misplaced. Thank you for looking for it. We will use your place again.

This was our first trip to Hokkaido with three generations of our family. We were more than satisfied with the breathtaking view of Mt. Yotei and the wonderful Room, which was spacious and allowed us to enjoy privacy as well. The staff were friendly and attentive, making our stay very comfortable. Thank you very much.

I’ve stayed here so many times that I’ve lost count, but this time I visited with my parents for my birthday trip. No matter when I come, the food is always satisfying, the Room is wonderful, and the Onsen leaves your skin silky smooth—nothing to complain about. Also, the light snacks in the annex lounge are exquisite, which makes me want to stay here again. They even celebrated my birthday, and it was a fantastic trip right to the end. This is an Accommodation that never disappoints no matter how many times I visit, so I’d like to keep coming back. Thank you for a wonderful trip!