ทั่วประเทศ × ที่พักหรูหราดุจพระราชวังการบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง

I chose “Garrya Nijo Castle Kyoto by Banyan Tree” as my Accommodation when visiting the Gion Matsuri (Saki Matsuri). I live in Nishinomiya, so it’s close enough for a day trip, but since it was the Gion Festival, I decided to stay overnight. After considering several options, I finally chose Garrya, which I’d been curious about for some time. I checked in in the evening, and as soon as I passed through the entrance and reached the lobby, I was breathless at the beautiful green garden framed by the large windows. I was even more moved by how the trees were reflected on the large stone table—it felt almost like being in an art museum. The calm atmosphere instantly eased my fatigue, and I truly felt glad I had chosen this place. My Room was on the third floor—Room 305 (Nijo Castle View Twin). The reflection of greenery even appeared above the window, creating an unexpectedly spacious feel that really impressed me. The use of stone flooring also gave it a wonderfully solid, luxurious presence. The raised area featured black tatami mats—something we Japanese guests especially appreciate. From the furniture and cushions to the bedding, every detail felt carefully considered, and I was completely satisfied. For breakfast, I chose their “Wellbeing” concept option—it was genuinely delicious and deeply impressive. The staff were flawless as well. Although it may seem like a high-end property at first glance, there were many younger staff members too, and their warm hospitality made me want to chat with them naturally. You’re sure to have a wonderful stay here.

I often stay at international Hotels these days and usually come home impressed wherever I go, but this place was in a class of its own. Since the Hotel has only recently opened, it’s natural that the Facilities are spotless, but the hospitality was truly outstanding—really! My friend and I even promised we would definitely come back. Breakfast at Gion Kawakami and the rooftop bar were both excellent as well. Thank you very much for taking such good care of us.

We visited to celebrate my father’s 80th birthday. It was a long drive from Yokohama to Nagano, but this was a wonderful Accommodation that truly made us glad we came. The in-room open-air bath was a little hot and needed some adjustment, but it was clean, spacious, and free of insects. The shampoo and conditioner also left our hair smooth and silky. (Some Ryokan at this level still leave your hair feeling rough.) All the staff who welcomed us were smiling, and during dinner the head chef served the main dish right at our table. Everything was delicious—made with local ingredients and carefully prepared with great attention to detail. On our way out, they even opened the souvenir shop in the main building earlier for us, so I was happy to be able to buy the souvenirs I wanted. My parents were very pleased as well, so we would love to visit again while they are still healthy.

I chose this Accommodation for my boyfriend’s birthday trip. It was my first stay here, and it far exceeded my expectations. Above all, the staff’s service was truly outstanding, and I was moved by every thoughtful gesture. The property has the charming presence of a grand traditional Japanese house, and the garden is beautifully maintained. We enjoyed a luxurious time dining at a relaxed pace while looking out over the garden. The basashi (horse sashimi) in particular was the best I’ve ever had—absolutely unforgettable. The Room was spacious and spotless, very comfortable, and the view from the window was wonderful. The building also has delightful surprises and playful touches that even first-time guests can enjoy, which kept me excited throughout our stay. They also offer an excellent selection of sake, so I especially recommend this Accommodation to sake lovers. It was one of the most memorable places I’ve ever stayed—completely satisfying in every way. I will definitely return.

I stayed here while reuniting with an old friend. As soon as I entered the Room, fireworks at Marine Stadium went off, making it feel like a warm welcome. The check-in and guidance were very courteous, and breakfast the next morning was truly delicious. My friend who traveled from far away was also very happy. I will stay here again. Thank you very much, and congratulations on your 35th anniversary!

This Hotel was truly wonderful, with breathtaking views of Hayama and the warm hospitality of the entire staff. In particular, the Misaki-caught longtooth grouper served at dinner was perfectly cooked by the chef and genuinely moving—its plump, tender white flesh and rich fat that melted in my mouth were unforgettable. With outstanding cuisine and exceptional service, it became a very special stay. Thank you very much.

We stayed here for our wedding anniversary and a babymoon trip. In short, choosing this Accommodation was absolutely the right decision! This time we used the maternity Plan. Since there are very few Accommodations that offer a maternity Plan, the moment I saw the Plan name I thought, “This is it!” and made a Reservation. When we arrived, the staff welcomed us, carried our luggage from the parking lot, and even provided welcome drinks and a thorough explanation—right from the start, their attentiveness was flawless. With only seven Rooms, the property was wonderfully quiet, and everything felt unhurried. The all-inclusive setup—being able to enjoy drinks and light snacks whenever we wanted—was fantastic. During bar time, my wife was thrilled to have non-caffeinated options and non-alcoholic cocktails as well. She even said, “Next time I can drink alcohol again, I definitely want to come back!” (laughs) Our Room was a stylish maisonette with a chic black theme. The open-air bath viewed through the large window—and the forest scenery beyond—was beautiful. We were truly grateful for all the thoughtful touches for my pregnant wife: a large maternity cushion on her bed, extra cushions prepared for her chair at meals, and more. Breakfast and dinner were satisfying beyond what you’d expect at an upscale restaurant. They confirmed in advance what my wife couldn’t eat and adjusted each dish accordingly. It was also fun hearing how it differed from the standard menu. When we mentioned it was our anniversary, they even prepared a lovely fruit platter with dessert at dinner—we were both genuinely moved. We skipped using the in-room open-air bath this time because there were many insects outside, but we thoroughly enjoyed the private bath whenever we liked. The lounge also felt incredibly open thanks to its high ceiling and large windows that let us take in nature. During bar time after dinner, when Häagen-Dazs vanilla ice cream was sold out, one of the staff kindly brought an alternative for us! We expected it would simply end with “Sorry, it’s sold out,” so we were touched by how far they went for us. And after checkout as we drove away by car، staff came outside waving goodbye with their arms raised—it was such wonderful hospitality that made us think، “We’ll definitely come back!” Thank you for such an amazing stay from start to finish! It became our best anniversary and babymoon ever۔ We’ll absolutely return once my wife can enjoy alcohol again!

We were extremely satisfied with everything—the service, the meals, and the Room. Every dish was delicious, and both dinner and breakfast were outstanding. The service was excellent as well and made us want to come back. It was hot this time so we couldn’t take a walk around the garden, but we’d like to visit again in a different season and enjoy a stroll through the garden. The food looked so good that we only managed to take photos of the appetizers.

This was the Accommodation I had wanted to stay at on my first trip to Yamaguchi Prefecture. The Accommodation was very clean and quiet, and I was able to relax in a calm atmosphere. The Room was spacious, and the view of the reflecting pool from the terrace was beautiful. The open-air bath in the Room had free-flowing natural hot spring water, which felt wonderful. At the bar lounge, I enjoyed complimentary drinks while chatting with the staff and had a great time. I highly recommend this Accommodation for anyone looking to spend a relaxing stay for a special anniversary or simply to unwind and forget about everyday life.

We were completely satisfied with everything from start to finish. This time, we stayed to coincide with my eldest son and grandchild coming home. And on the day we checked out, we went ahead and made a Reservation for the following month to coincide with my second son coming home. In any case, we were completely satisfied with everything.

It was a wonderful Accommodation, just as rumored. The Onsen on the first floor was especially impressive. The staff were very courteous, and since we arrived 30 minutes before our scheduled meal, they kindly adjusted the dining time for us. When making the Reservation, I had ordered a birthday cake, and they also prepared a birthday melody on a music box, a small flower basket, and even celebratory bite-sized sekihan and sweets—it was truly touching.

Thank you very much for your heartfelt hospitality during our three-day, two-night stay. Every dish made with local ingredients was deeply flavorful, and the free-flowing natural hot spring water was so soothing it felt as if both body and mind were gently unwinding—my spouse and I were truly refreshed. On the second day, we enjoyed a full round at a golf club near the Accommodation. Although it was extremely hot, the Onsen we had upon returning eased our fatigue, and once again we were reminded of how wonderful BeniyA’s hot spring water is. Also, whenever we encountered your warm smiles and greetings—especially from the attendant in charge of us—we felt at ease. Even a brief word when passing in the hallway showed such thoughtfulness, and we are sincerely grateful that we could spend our entire stay so comfortably. In addition, hearing from the proprietress about the kitchen knives left a strong impression on us—particularly as it came just after seeing news about a female figure skater receiving Japan’s People’s Honour Award. On our way to the large public bath, we caught a glimpse of the kitchen area and felt anew that these knives support your delicious cuisine every day. This trip became a cherished memory for us as a couple. We would love to visit again in another season—and next time, we hope to enjoy winter crab delicacies.

Perched halfway up Mt. Inasa with sweeping views over Nagasaki, this Hotel drew me in and I’m glad I stayed. At check-in, I was welcomed with the warm local Nagasaki phrase “Mattotta bai!” and even though it was raining, it instantly lifted my spirits. The building feels like it dates from the bubble era and is wonderfully luxurious—an extraordinary atmosphere that blends glamour with calm. From the Room, I could take in the city lights at a glance; while the bathroom fixtures are a bit dated, the space was very large and beautifully maintained. A shuttle bus runs regularly to the station, making it extremely convenient to head into town for dinner, and when going out, the staff kindly worried about whether I had an umbrella and saw me off—truly attentive service. The next morning brought bright sunshine; enjoying a wide variety of breakfast while looking out at a deep-blue sky and sea was delightful. I wanted nothing more than to go back to my Room and stay one more night… but checked out reluctantly. I usually stay at Business Hotels for work, but this reminded me that a Hotel isn’t just about having new Facility—the warmth of people matters too. It was a wonderful stay. If I have another chance to visit Nagasaki, I’d love to stay here again.

We stayed here to celebrate my husband’s birthday. He loves anything that feels special, and he was truly delighted. Thank you as well for the thoughtful care from all the staff. We were pleasantly surprised to find Dassai available as a nightcap drink! The vegetable chips were also delicious. Thank you very much for everything—we would love to visit again.

Using aromatic vegetables, fish, and meat from the Kyoto area, each ingredient is prepared and served with the utmost care to preserve its natural fragrance, flavor, and texture in the best possible way. The chef’s evolving craft was truly impressive. I was also moved by the sommelier’s sincere dedication to wine. The cuisine feels perfectly suited to this one-of-a-kind Meiji-era mansion dining experience in Japan.

We stayed as a family of four. It was the perfect place to relax. Both the historic building and the garden were wonderful, but what stayed with us most was the warm hospitality we received. The large public bath is available from early morning, and we enjoyed multiple baths, making our stay truly fulfilling.

Thank you for taking care of us on the final day of our 3-night, 4-day trip to Nikko. Away from the lively area around Toshogu Shrine, we were able to savor Nikko deeply and quietly. From arrival to departure, every member of the Accommodation spoke to us warmly with a smile, and we spent our time feeling truly relaxed. The amenities in the Room and the drink service were also thoughtfully prepared down to the smallest details, and we did not feel inconvenienced in any way. The meals and Onsen we had been looking forward to most were absolutely wonderful, making these two days a truly happy time. Nikko’s water is excellent, and the coffee brewed with it was especially delicious—I even bought some beans on my way home. I’d like to brew coffee once more with the water you kindly gave us and reminisce about our trip to Nikko. I am also grateful for your courteous phone call when I carelessly left something behind in the Room, and for sending it promptly. We would love to visit again. Thank you very much.

Everything—from the meals and the Room to the amenities and hospitality—was outstanding, and we were completely satisfied with our stay! The open-air Onsen bath in the Room was incredibly convenient, as we could soak anytime we liked, and it felt wonderfully luxurious. Also, because this Accommodation has only 10 Rooms, we rarely crossed paths with other guests at “Owl no Yu,” so we could relax and enjoy the Onsen as if it were private. The kaiseki dinner was exquisite across the board. In particular, the miso-glazed eggplant (dengaku) and steamed eel rice left a lasting impression—they were truly delicious. You could really tell each dish was prepared with great care, and we enjoyed every bite to the very end. Breakfast was also excellent. It was my first time trying Nanban natto, and I liked it so much I wished I could take some home. The rolled omelet was fluffy and delicious as well. From the cuisine and Onsen to the Room—and above all, the heartfelt service from all of the staff—this was a wonderful Accommodation that satisfied us in every way. If you’d like to unwind in an Onsen while enjoying a drink and spend a relaxing holiday forgetting everyday fatigue, this is exactly the right place. We would love to visit again!

We stayed to celebrate my mother’s discharge from the hospital. Based on our previous stay, you kindly accommodated our requests and avoided ingredients we cannot eat without us having to mention them this time, and we truly felt your outstanding hospitality. We thoroughly enjoyed the Hotel—the view from the balcony, the comfortable Room, and the delicious meals—and my mother was very happy as well. Thank you for celebrating with us. 　I especially love the atmosphere of your pool. I hope you will continue to maintain an environment where it is easy to swim and no one takes prohibited photos. Next time, we would like to visit again around autumn or winter.

We visited during Golden Week for a birthday trip. From the warm welcome to the lounge, Room, baths, and meals, everything throughout our stay was wonderful and made it a truly unforgettable trip. The view from the Room was beautiful, and we were able to spend a relaxing, luxurious time. Every dish was genuinely delicious; even though the portions were generous, it was so good that I finished everything for the first time. All of the staff were consistently kind and attentive, which made our entire stay very comfortable. We also went to an outside bath, but it was quite crowded—so much so that we felt completely satisfied with just the Ryokan’s baths. In particular, the in-Room bath had perfect temperature and excellent water quality, and it was incredibly soothing. I’ve been traveling about once every two months for many years, but this is the first Ryokan that truly made me think, “I definitely want to come back.” Next time, I’d love to visit during crab season. Thank you very much for such a wonderful time.