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I chose this Accommodation for my boyfriend’s birthday trip. It was my first stay here, and it far exceeded my expectations. Above all, the staff’s service was truly outstanding, and I was moved by every thoughtful gesture. The property has the charming presence of a grand traditional Japanese house, and the garden is beautifully maintained. We enjoyed a luxurious time dining at a relaxed pace while looking out over the garden. The basashi (horse sashimi) in particular was the best I’ve ever had—absolutely unforgettable. The Room was spacious and spotless, very comfortable, and the view from the window was wonderful. The building also has delightful surprises and playful touches that even first-time guests can enjoy, which kept me excited throughout our stay. They also offer an excellent selection of sake, so I especially recommend this Accommodation to sake lovers. It was one of the most memorable places I’ve ever stayed—completely satisfying in every way. I will definitely return.

It was a wonderful Accommodation, just as rumored. The Onsen on the first floor was especially impressive. The staff were very courteous, and since we arrived 30 minutes before our scheduled meal, they kindly adjusted the dining time for us. When making the Reservation, I had ordered a birthday cake, and they also prepared a birthday melody on a music box, a small flower basket, and even celebratory bite-sized sekihan and sweets—it was truly touching.

I had wanted—at least once—to step into Salon Yamasato, the private lobby lounge of Koshinosato. I’d been thinking that way for the past 10 years. As we reached our 60th birthday milestone as a couple, we decided to make the Reservation at this turning point in our lives. We truly loved the cuisine, amenities, and atmosphere. We were deeply impressed by the high-quality meals—it was unforgettable hospitality throughout our stay. Also, the “macarons” and “gelato” in Kaho’s salon were absolutely top-class delicious—I couldn’t stop eating them. The flavor stayed with me, and I kept wondering what brand they were. It made me strongly want to come back again. Thank you very much. The concierge staff were also incredibly kind—simply wonderful.

We visited to celebrate my father’s 80th birthday. It was a long drive from Yokohama to Nagano, but this was a wonderful Accommodation that truly made us glad we came. The in-room open-air bath was a little hot and needed some adjustment, but it was clean, spacious, and free of insects. The shampoo and conditioner also left our hair smooth and silky. (Some Ryokan at this level still leave your hair feeling rough.) All the staff who welcomed us were smiling, and during dinner the head chef served the main dish right at our table. Everything was delicious—made with local ingredients and carefully prepared with great attention to detail. On our way out, they even opened the souvenir shop in the main building earlier for us, so I was happy to be able to buy the souvenirs I wanted. My parents were very pleased as well, so we would love to visit again while they are still healthy.

My wife and I stayed here as a reward after work. Everything was wonderful—the butler service, the food, and the atmosphere. The early evening with a hint of autumn and the refreshing mornings were both amazing. Staying for about two nights would be perfect. Next time, I’d like to try another Room as well. Thank you—my wife was very satisfied too. The meat miso we received was so good we couldn’t stop eating rice.

This was the Accommodation I had wanted to stay at on my first trip to Yamaguchi Prefecture. The Accommodation was very clean and quiet, and I was able to relax in a calm atmosphere. The Room was spacious, and the view of the reflecting pool from the terrace was beautiful. The open-air bath in the Room had free-flowing natural hot spring water, which felt wonderful. At the bar lounge, I enjoyed complimentary drinks while chatting with the staff and had a great time. I highly recommend this Accommodation for anyone looking to spend a relaxing stay for a special anniversary or simply to unwind and forget about everyday life.

Every Room comes with a private open-air bath fed by natural Onsen water, so you can enjoy the Onsen anytime you like—this was the best part. There are also three free private baths that require no Reservation, and it’s a great bonus that you can use them as many times as you want whenever they’re available. Breakfast is a Japanese and Western buffet with a wide variety of dishes, including local specialties, and we were completely satisfied from the morning. As you’d expect from an Accommodation operated by Kyoritsu Maintenance, there are plenty of complimentary services such as the familiar “Yonaki Soba” late-night noodles and post-bath refreshments. The in-house loungewear is also a separate top-and-bottom set, making it extremely comfortable for relaxing after bathing or spending time in your Room.

We stayed here to celebrate my partner’s birthday. First of all, the Accommodation’s location is outstanding—the open-air bath overlooking the coastline, the indoor dining area, and the view from the terrace are simply breathtaking. The highlight at the start was a seaside drive experience with the owner in what could be called this Accommodation’s mascot: a Rolls-Royce Dawn. The refined yet distinctive interior and carpet-like ride comfort were unforgettable, and as a car enthusiast, seeing the Lamborghini displayed at the entrance was also a rare and amazing experience. That said, this stay wasn’t about me—it was about my partner. She was delighted with everything: the drive experience, the huge in-room theater, the silky-smooth hot spring water, and the luxurious meals. She also loved the whole cake and the laser message, and I felt this Accommodation offers an excellent balance of surprise touches and comfort. The staff’s attentiveness and hospitality were wonderful as well. It’s quite far from our home, but we would love to return if we have another chance.

Thank you again for your wonderful hospitality. Unlike last time, we were able to admire many different faces of Mt. Fuji, and it was an unforgettable experience that filled us with happiness. We were simply amazed by this flawless Accommodation—from the spotless Room and heartfelt service to every dish—and we are sure that not only Japanese guests but also international visitors will come to love Japan even more.

Thank you, as always, for a wonderful stay experience. With this visit, I have successfully completed my 8th stay, and have now completed two full rounds of all four venues included in the “Gastronomy Plan.” Compared to when I first stayed, the staff’s service feels even more composed, and I truly sense that an excellent environment has been established. The quality of the club lounge has also improved significantly, making my stay even more comfortable. I am scheduled to stay again next month and am very much looking forward to it. It is wonderful to see the General Manager and all staff members growing day by day as you aim to become one of Japan’s top Hotels. This is a Hotel I hope will continue striving for even greater heights. Reviewer FACT: Certified sommelier. Total Michelin stars across restaurants visited in Japan and abroad: 720+ stars. Elite member across all three major airline alliances.

The staff’s hospitality, the pleasant and spotless atmosphere of the Facility, and the silky Onsen water that left my skin feeling moisturized were all wonderful. The Hida beef steak and every dish were delicious. I would love to stay at Hanaogi again when I have a chance to visit the area. I was completely satisfied in every way.

I hadn’t visited Arima Onsen for quite some time since the COVID-19 pandemic, but if I was going to return after so long, I wanted an exceptional place for both cuisine and Onsen—so I decided to splurge on this Accommodation. I had known the name Kinzan for years, but everything was far beyond my expectations, and my mother was absolutely delighted as well. This time we fully enjoyed the live conger eel kaiseki along with the Onsen, and if possible, we’d love to visit again during crab season.

We stayed with my son’s family on this trip. Traveling with our 8-month-old baby, we had some concerns, but even though we made separate Reservations for two Rooms on different dates, the staff kindly arranged for us to dine together and showed thoughtful care in many ways, which made our stay truly enjoyable. Thank you very much. It became a wonderful memory. My son’s family also said they would like to come again, so we hope to visit again as well.

Thanks to the information you shared with us by email in advance, we were able to arrive smoothly at Yukaen by shuttle bus on the day. Check-in was also explained carefully, and we stayed comfortably throughout. We considered sightseeing on the second day, but since we had fully enjoyed Chuson-ji Temple on the first day, we decided to focus on relaxing and enjoying the Onsen. We booked a head and hand course at Nagomi-yu for day use, had lunch, and spent a very restful time. The fried shrimp and minced meat cutlet we ordered for daytime drinks were impressively generous portions, and everything was delicious. The lounge pancakes were also great—we finished them in no time. Dinner on the second night featured a different menu from the first, so we could enjoy a new atmosphere as well. The hospitality truly felt guest-focused and very comfortable; my friend and I said we'd love to come back as we left the Accommodation. Thank you for a wonderful stay.

As it’s close to Zao, this was my first stay at this Accommodation. To put it mildly, it’s one of the best Accommodations I’ve ever stayed at. It’s fairly large, so the interiors and lobby are well appointed, but above all it’s quiet and comfortable. The large public bath with an open-air bath is excellent, and the teppanyaki cuisine was outstanding. There was nothing to complain about. The service struck just the right balance, everything was impeccably clean, and I truly enjoyed my stay.

The location was absolutely amazing! The ocean was right in front of us, and the views were incredibly beautiful both in the morning and at sunset. The Room was spacious and spotless, and the pool and sauna were excellent. We relaxed in the evening while enjoying a BBQ, and everyone was very satisfied! Check-in was smooth, and the staff were polite and attentive. Highly recommended if you’re staying at a villa in Okinawa! We’d love to come back.

From the moment we boarded the elevator to the Ryokan from in front of Sounzan Station, it was an exciting experience. The Accommodation and all the staff welcomed us with a warm atmosphere, and everything—the Room, the carefully prepared meals, the Onsen, and the views—was wonderfully soothing. We were able to spend a slow, quiet, luxurious time. Thank you very much.

I don’t usually post Reviews, but this was such a wonderful Accommodation that I wanted to share it in case it helps anyone considering a stay. I live in central Tokyo, and staying at luxury Hotels in Tokyo is one of my hobbies. A Hotel stay refreshes me and boosts my motivation for work. When I’m craving an Onsen, I choose highly rated Ryokan based on Reviews. YUI has become one of my favorite Accommodations—easily among the top Ryokan I’ve stayed at so far. First, the Room was spotless. I’m a bit particular about cleanliness, but there wasn’t a single thing that bothered me—I was completely comfortable. The meals were delicious, and all the staff were kind and welcoming with genuinely pleasant service. Check-in and check-out are completed in your Room, so you hardly run into other guests. If you want to relax quietly at your own pace, I highly recommend it. I had seen some strict Reviews about the food and was slightly worried, but everything tasted great to me. I was also happy that the drink prices were reasonable (laugh). A river runs right in front of you, and you can fully enjoy nature that you simply can’t experience in the city. The open-air bath in the guest room was especially soothing—I could soak slowly without worrying about anyone’s eyes. Many people dislike insects; what surprised me most was how few came inside. In Rooms with an open-air bath, that’s always something I worry about because I’m not good with bugs—but this time there wasn’t even one insect in the tub or bathroom when I woke up in the morning, which made it extremely comfortable. (You can see insects outside, but somehow they don’t come in.) Also, when it comes to summer Onsen bathing, I usually don’t like stepping outside into heavy humidity before getting in. At YUI, even when going outdoors I barely felt that muggy heat at all, so I could enjoy the Onsen very comfortably even in summer. (I’m not sure if it’s because of Yugawara, the building design, or being surrounded by nature.) This might get me scolded for nitpicking—but if I had to mention any downsides: The towels are clean and fluffy, but their absorbency is slightly weak. Also, if you’re arriving by supercar/low-clearance vehicle (?), you’ll need to choose your Room carefully—advance consultation is essential. To everyone at YUI: thank you very much for taking such great care of us during our stay. Sorry I couldn’t include photos—I’m not good at taking them. We will definitely visit again. I'm already looking forward to deciding which Room to stay in next time.

Although I live in Osaka, I stayed at Patina Osaka, which is very close to my home. Above all, the hospitality was outstanding in every aspect from check-in to check-out, and even though it was a short one-night stay, it was an extremely satisfying Hotel stay. The meals (in-room dining) and breakfast were both delicious—I was impressed the entire time. The turndown service was also meticulous, with everything kept spotless; the service was truly attentive, making it the most comfortable Hotel I have ever stayed at. It is also very pet-first, so my family and I could relax with complete peace of mind. I will definitely be back again. My heartfelt thanks to all the hoteliers at Patina Osaka. Thank you so much!

Everything was wonderful, and I was especially impressed by how spacious the private bath was. Of course, the bath in the Room was also very relaxing, the meals were delicious, and the staff were kind and attentive—I loved everything. If I could make just one indulgent request, I would appreciate it if you could offer more savory snacks in the lounge (I wouldn’t mind paying for them), rather than only sweet items.