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This is a truly wonderful Hotel. The service, the Room, and the breakfast are all exceptionally attentive, and there are delightful surprises everywhere. The art pieces throughout the Hotel are also fascinating. It’s fun just to walk around and look at them, and it’s especially nice that whenever I spoke to the staff, they gave thoughtful, well-informed answers. Thank you very much.

With its rich history and tradition, along with the pleasant hospitality of the young staff, we were able to spend a truly comfortable time. I have heard that maintaining a historic building involves many challenges, but I sincerely hope it will be preserved just as it is for years to come. A clean Room, delicious meals, and a wonderful garden We would love to visit again.

I stayed at Hotel Mukaitaki in Tsuchiyu Onsen. What I especially loved this time were the cuisine, the open-air bath in the Room, and the strong sense of privacy. Dinner was carefully prepared dish by dish, and the surf clam shabu-shabu and Fukushima beef were outstanding. The surf clam’s texture and sweetness and the rich flavor of the Fukushima beef were both excellent—these were the most memorable dishes of my stay. Above all, the open-air bath in the Room was amazing. Being able to enjoy the Onsen freely at any time without worrying about others is truly special. Perhaps because there are only a few Rooms, I hardly ran into other guests during my stay. The building was very quiet and felt extremely private. I highly recommend it for anyone who wants to relax at an Onsen Accommodation without being concerned about other people. The staff’s thoughtfulness was also wonderful—they escorted me to and from the parking lot at both arrival and departure. They even gave me souvenir rice balls on my way home. It was warm hospitality from start to finish.

This was our 12th stay. It’s one of our favorite Accommodations as a couple. We love being able to relax in a quiet place with nothing around. The Room is spacious, clean, and comfortable. We would be happy if there were a small buffet, such as a salad bar, not only at breakfast but also at dinner. We had another very pleasant stay this time as well. We’d love to come again. Thank you very much.

Its kaleidoscopic beauty resonates deeply in the heart. Exquisitely prepared with sincere care, the cuisine is truly delicious. A beautiful garden that reflects the seasons—so captivating you could gaze at it forever. Elegant summer décor that lets you fully experience Kyoto’s traditional culture. Hanging scrolls, ikebana, and a beautifully arranged Room down to every detail. The head chef, attendants, the young proprietress, and the proprietress herself offer warm, attentive hospitality with genuine grace. Thinking that all of this beauty is an expression of love for each guest fills me with freshness and gratitude. At Kikkawa, you can feel the refined spirit of Kyoto—an appreciation for making everyday life beautiful and joyful. It began as an Accommodation I hoped to stay at at least once in my life; before I knew it, this was my 11th visit. A superb culinary Ryokan I wholeheartedly recommend to anyone who truly loves Kyoto.

1. The staff are very friendly and helpful. 2. The large public bath feels like an Onsen and is great. The shower is high quality with three modes, and it doesn’t shut off automatically, so it’s easy to use. Sometimes soap suds splash around the washing area near the door, so it’s better to rinse the floor well before leaving. The shampoo and other amenities are also good quality. 3. At the 1st-floor restaurant, soft drinks are free-flow for many time slots. From 18:00 to 20:00, alcohol is also free-flow. It’s excellent—however, there is no beer. It’s free, which is very helpful. 4. From 21:00, ochazuke is served and can be a light dinner. It’s delicious, but limited to one bowl per person (no refills). 5. Breakfast isn’t extravagant, but it’s tasty enough and recommended. 6. The parking lot is spacious. 7 .If you ask, they will bring out a hand cart for you to borrow . 8 .The Room refrigerator is a two-door type and can freeze ice cream .It cools very well . 9 .At certain times ,there is free ice cream near the entrance of the large public bath . 10.There is a washing machine in the Room ,but no dryer function.There is a simple drying area near the window.If you check in late for one night ,your laundry may not dry by morning.I did laundry every day.Detergent is also provided . 11.There is a microwave in the Room ,which is very convenient . 12.There is a desk suitable for working . 13.The internet speed fast with no stress.You can upload large files for work without issues . 14.There drugstore and Seven-Eleven next door . 15.The sea nearby . 16.With two elevators ,the wait time short . This Hotel highly recommended. If possible ,even used books would be fine—having a small corner with comics manga)and tourist guidebooks would make it even better .

We stayed here for our wedding anniversary and a babymoon trip. In short, choosing this Accommodation was absolutely the right decision! This time we used the maternity Plan. Since there are very few Accommodations that offer a maternity Plan, the moment I saw the Plan name I thought, “This is it!” and made a Reservation. When we arrived, the staff welcomed us, carried our luggage from the parking lot, and even provided welcome drinks and a thorough explanation—right from the start, their attentiveness was flawless. With only seven Rooms, the property was wonderfully quiet, and everything felt unhurried. The all-inclusive setup—being able to enjoy drinks and light snacks whenever we wanted—was fantastic. During bar time, my wife was thrilled to have non-caffeinated options and non-alcoholic cocktails as well. She even said, “Next time I can drink alcohol again, I definitely want to come back!” (laughs) Our Room was a stylish maisonette with a chic black theme. The open-air bath viewed through the large window—and the forest scenery beyond—was beautiful. We were truly grateful for all the thoughtful touches for my pregnant wife: a large maternity cushion on her bed, extra cushions prepared for her chair at meals, and more. Breakfast and dinner were satisfying beyond what you’d expect at an upscale restaurant. They confirmed in advance what my wife couldn’t eat and adjusted each dish accordingly. It was also fun hearing how it differed from the standard menu. When we mentioned it was our anniversary, they even prepared a lovely fruit platter with dessert at dinner—we were both genuinely moved. We skipped using the in-room open-air bath this time because there were many insects outside, but we thoroughly enjoyed the private bath whenever we liked. The lounge also felt incredibly open thanks to its high ceiling and large windows that let us take in nature. During bar time after dinner, when Häagen-Dazs vanilla ice cream was sold out, one of the staff kindly brought an alternative for us! We expected it would simply end with “Sorry, it’s sold out,” so we were touched by how far they went for us. And after checkout as we drove away by car، staff came outside waving goodbye with their arms raised—it was such wonderful hospitality that made us think، “We’ll definitely come back!” Thank you for such an amazing stay from start to finish! It became our best anniversary and babymoon ever۔ We’ll absolutely return once my wife can enjoy alcohol again!

The fully private pool, jacuzzi, sauna, and open-air bath were amazing! The pool in particular was perfect for our family to enjoy freely without worrying about others. The breakfast room service was also delicious, making for a luxurious morning. Despite the excellent Facility and high-level service, the value for money was outstanding—we were truly impressed. We will definitely stay again!

This was a wonderful guest Room worthy of the “Special Suite Annex.” In particular, the Japanese-style Room facing Lake Shinji was a corner Room with a small Japanese garden, and we were able to relax while sitting on the veranda. It was unfortunate that we couldn’t go out onto the terrace due to the rain, but we were able to take our time soaking in the Onsen in the in-Room scenic-view bath while looking out over Lake Shinji. Each dish was excellent, and the sea bream rice at breakfast was outstanding.

This was my second stay. I stayed to watch a baseball game, so it is a little far from ZOZO Marine Stadium. It’s great that Route Inn’s system lets you check availability from your Room for the large public bath, the breakfast venue, and even the coin laundry. The breakfast isn’t elaborate, but everything is delicious. The front desk and dining staff are all efficient and kind, making this a comfortable and satisfying Accommodation.

It was a calm, adults-only Accommodation with a relaxing atmosphere. The attentive service, guest room, and bath facilities were all high quality, and we were very satisfied. The meals were not too much—just the right amount for seniors—and truly excellent. Finally, I sincerely appreciate your honest and considerate response when I mistakenly thought I was a Diamond member. Thank you very much.

From the warm welcome upon arrival and guidance to the Room to the attentive service during meals, the hospitality was exceptional and made our stay very comfortable. We were extremely satisfied with the view from the Room, the open-air bath, and how clean everything was. We were also very pleased that many items in the refrigerator and much of the room service were available at no additional charge.

It was the best stay. The hospitality was better than any Hotel I have stayed at, and the staff were truly wonderful. We enjoyed hearing various stories during the Shuttle Service ride. We were completely satisfied with everything—the Room, amenities, and minibar. The view from the Room was absolutely breathtaking, and we were able to spend a truly happy day. Of course, the food was also very satisfying. The main dishes—venison and sweetfish—were incredibly delicious and made us want to come back again.

We stay here every year, and since the rebranding and reopening, both the cuisine and the service have been taken to an even higher level—making for a truly satisfying stay. I was genuinely impressed by the chef’s careful selection of ingredients and the time and effort put into each dish. Even breakfast featured thoughtfully prepared items, and our food-loving family was more than satisfied. Being able to see the chef at the end of the meal and exchange a few words made dining even more special. The course itself reflected the chef’s warm personality, which makes us look forward to our next visit. We would love to return in a different season. Thank you for making our family vacation such a meaningful time.

I stay here repeatedly because I often have errands nearby, and once again I was very satisfied with my stay since I already know how convenient everything is. It’s a 2–3 minute walk to the streetcar stop (similar to a train station), and there is also shared-bike parking in front of the Hotel entrance, though the number of spaces is limited. I think this Accommodation is truly convenient for anyone staying long-term in Hiroshima City. All Rooms are twin Rooms with double beds, and the bathrooms are very spacious, so even larger guests should be able to relax comfortably. Depending on the Room, there may be a dedicated rack for hanging a road bike and an additional closet Room for storing large luggage. If I had to mention one thing: although there are vending machines, there is no complimentary water in the Room. Since it’s about a 5-minute walk to a convenience store or the nearest supermarket, it’s better to buy drinks in advance before checking in.

It was very convenient as it is close to the station and a great base for visiting sightseeing spots. The Room was not large, but it was clean and comfortable. Since check-out was at 11:00, I could enjoy the large public bath and breakfast in the morning and relax. The staff were also pleasant, so I would like to stay here again.

This time, my parents and I stayed here. We’ve stayed about four times, but it had been a while since our last visit. The staff’s service here is truly outstanding. I’ve stayed at many Accommodations, and this ranks among the top one or two. Thank you very much.

Having stayed here before, I thought my grandchildren would love it, so we booked the villa for a three-generation stay with my daughter’s family. The moment my daughter and son-in-law walked in, they were overwhelmed by the view and exclaimed, “This is amazing!” and “It feels like the home of someone who became successful at a young age,” absolutely delighted. The grandchildren also went into the garden jacuzzi again and again, saying it was “like a pool.” When they got tired of the jacuzzi, they played at the nearby “Kaze no Buranko” swing. Because it’s a villa, you can relax without worrying about others—an ideal Facility for families with small children. The staff also provided thoughtful hospitality that anticipated our needs. We were extremely satisfied. Thank you very much.

Both the Room and the open-air bath were wonderful, and the ocean view from the Room was beautiful. We were able to enjoy delicious crab even in summer. When we mentioned that we were celebrating a special occasion, you kindly showed thoughtful consideration, which made our family very happy. From showing us around the Room to serving us at dinner, your service was truly pleasant, and everyone’s smiles were lovely. From check-in to check-out, you took great care of us, and we were just as impressed by your hospitality as we were by the Room and the cuisine. We would love to visit again. Thank you very much.

This was my first stay. I found this Hotel online at short notice, but the 12:00 checkout and child-friendly breakfast appealed to me. The room was very clean and offered excellent value for money. The staff were also very kind and helpful. I would like to stay again. Thank you very much.