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As we did last year, we stayed at Akagi Onsen Hotel again for a summer getaway. It had been a while since our last stay, but everything was perfect—hospitality, meals, and the Onsen. This is a Hotel you’ll want to return to again and again. We look forward to staying with you again.

The atmosphere was homey and very clean, and all the staff were extremely kind. It was late July, but the temperature wasn’t too high and the humidity was low, so it was very comfortable—Karuizawa really is wonderful. We stayed for two nights, but on the second night my son became unwell, and I’m very sorry for the trouble we caused. Even though it was sudden, a staff member said, “Please let us know if there’s anything we can do,” and they also helped us check out quickly that same day—thank you so much. By the next day my son was feeling better and said, “Karuizawa was fun—I want to stay at that Hotel again.” I’m also sorry this Review is so late. I will contact you again separately. There was an unexpected issue and I panicked a bit, but I made another special memory in Karuizawa after a long time. Thank you very much.

Located about an hour from Shinjuku and easy to reach, yet once you step inside, a beautiful, nature-filled garden unfolds and makes you forget everyday life in an instant. The Room was also wonderful—said to be a favorite of Hayao Miyazaki—with thoughtful details throughout, from the view from the round in-room bath to the uniquely textured corridors, creating a truly charming atmosphere. From arrival to departure, the staff’s warm hospitality and attentive care made our family feel completely at ease, allowing us to spend a very comfortable and happy time.

Due to a change of plans, I made a Reservation the day before. It was a rainy day and I arrived early, but I was able to choose a book from the many available and enjoy reading at a relaxed pace with a cup of coffee in hand. The spacious bath, especially the bubble bath, was very soothing. The meals were so plentiful that I couldn’t finish everything. The sunrise the next morning was beautiful. There were also goats and rabbits, and if it were closer, it’s a place where I’d love to bring my dog for a Multiple Night Stay.

The open-air bath is surrounded by a grove of trees, offering a relaxing space that instantly lets you escape the everyday. Satisfaction was on a completely different level from any open-air bath I’ve visited before—helped, perhaps, by having it all to myself on a weekday. The meals were delicious, made with local ingredients and naturally seasoned—another highlight. The staff provided pleasant service, making genuine eye contact and attentive conversation. I’d love to visit again.

I stayed at this Hotel for the first time after wanting to for a long time. I stayed in a Room with a terrace, and it was spacious enough to relax comfortably on the terrace or sofa. The Room was also kept very clean, which I was happy with. Breakfast was delicious as well. I would like to stay again.

We stayed here to celebrate both our wedding anniversary and my wife’s birthday, hoping to enjoy Onsen and delicious cuisine with views of the sea and town. The scenery, food, and Onsen were wonderful, and we especially appreciated the excellent service from Mr./Ms. F. Friendly yet attentive and courteous, their explanations made the meal even more enjoyable—we truly loved every dish. On our way out, we also discussed our next Reservation. We look forward to staying with you again. Thank you for helping us spend an unforgettable anniversary!

My parents, my younger brother, my child, and I stayed here using two cars this time. Since there is a drop-off parking area in front of the Hotel, it was easy to unload and check in with my child, and we could take our luggage to the Room in one trip. The parking lot was also close by, spacious, and easy to park in! The Room was clean, and my child made a beeline for the hammock chair! They enjoyed it with a big smile—and it was fun for adults to use too. My child was fascinated by the manual coffee grinder provided in the Room. They ground the beans themselves and made coffee for the whole family! My parents were delighted by coffee prepared by their grandchild. Seeing my child look so proud was adorable! We used the baths a lot (we tried all of the private baths), so being able to get drinks and replenish salt anytime was really appreciated. The meals were delicious—I ate so much I felt stuffed (lol). It was great that my child, who usually watches a lot of TV, had so much fun playing table tennis—we all enjoyed it as a family! My child got the most exercise there. We also enjoyed karaoke—there never seemed to be enough time. All of the staff were kind and attentive with their explanations and support, which made our stay very comfortable. We would love to stay again!

I stayed here after enjoying Disney late into the night with my grandchild. Being able to stretch out and soak in the bathtub was truly appreciated—it helped me recover from the day’s fatigue. The foot massage also relieved tiredness and swelling in my legs. If you’re simply looking for a place to sleep, it’s more than sufficient. In the morning, there was hot coffee available at the welcome drink area, which was perfect for me since I have a daily coffee habit. I’d love to stay again.

I visited with friends in March, and this time I came with my son’s family. The food is simply delicious, and even my five-year-old grandchild can have fun at the amusement park and inside the Hotel. Beer was available after bathing and during meals as well, which made my daughter-in-law very happy. The meals were excellent—both grilled Hamana Lake eel (kabayaki) and white-grilled eel (shirayaki) were so good that I ate far too much. I usually don’t eat seafood bowls elsewhere (because they’re not tasty), but for some reason I end up having them here. And the staff who prepare the food are very kind. Next time, I’d like to bring my daughter’s family too. The desserts made with local ingredients and the small dishes are also delicious. I don’t think there is any other Hotel buffet as good as this. The only problem is that I eat too much and gain weight. Even breakfast has great variety, and even the scrambled eggs taste wonderful. The shirasu and eel onigiri-style rice balls were very satisfying too. With four adults and one small child, it’s hard to deny that the room feels a bit small. But since a larger room would have doubled the price, we ended up trying to save money. Well, we only sleep there anyway. This may be a bit rambling, but considering the price, all I can say is thank you very much. If possible, I think a dry sauna would be better than the current one in the bath area.

A safe and comfortable Hotel directly connected to Kansai International Airport. Convenience stores like Lawson and FamilyMart are nearby, and you can also find places to eat 24 hours a day in the area. The breakfast buffet even had champagne in the morning. At the live kitchen, two types of plated dishes are always prepared. Arriving on the last flight on Friday after work, it’s helpful that there’s very little travel needed afterward.

We stayed as a group of four—my elderly parents, my sibling, and me—who usually live apart. My parents were especially pleased with the heartfelt hospitality. The meals were excellent; I particularly enjoyed the dessert. We will visit again.

This was our first overnight stay since our baby was born. To show my appreciation to my wife, who works so hard every day caring for our child, I was looking for an Accommodation where we could relax with a baby without worry—and that’s how we found KURO. Upon arrival, we were impressed by how spacious and spotless the Room was. On top of that, you had prepared a play mat for the baby, a nap futon, and even toys in advance—we were truly touched by your thoughtful attention to detail. Every dish was absolutely delicious and very filling, yet well balanced throughout the meal. We even finished all the rice balls served as a late-night snack between the two of us. We were also able to enjoy the in-room open-air bath at our own pace without worrying about anyone around us. It was wonderful to see my usually busy wife fully relax and feel refreshed. This time we stayed in the Star Room, but once our child turns one and is more active, we’d love to try the Garden Room next time as well. Thank you very much for such a wonderful stay!

We have a large public bath, and also many private baths. The private baths do not require a Reservation—use them anytime if available! You can check availability via QR code, which is very convenient. The semi-open-air baths are especially exciting. Baby amenities are also provided, so families with children can use them with peace of mind.

Just as the title says. This was a family trip mainly for Kamogawa Sea World, and we were truly satisfied with everything—the service, the Onsen Facility, and the location. If I had to mention just one thing, the pool on the rooftop with an outstanding view would have been even better if it were a bit larger.

We stayed three times over three weeks (as a couple, our eldest son’s family, and our second daughter’s family). We were satisfied all three times. Both our eldest son’s family and our second daughter’s family (each staying on different dates) said that if they travel to Shirahama, they would be happy to stay at least one night at Shirahama Koganoi.

On a whim during the Obon holidays, I made a Reservation for one night starting August 15, booking on August 13. I have a shellfish allergy, and since it was such short notice I thought it might be difficult, but they replied right away, “No problem.” The Hotel does feel a bit old, but it is well kept and clean, so my stay was very comfortable. The meals were generous and delicious. Above all, what makes this Hotel special is how kind everyone is. They don’t say unnecessary things, but if you ask something they think it through as if it were their own matter and respond sincerely. It left me feeling warm inside. It really shows that you don’t need a luxury Hotel to have a great stay. I highly recommend staying here at least once.\nI do not recommend climbing the 365 steps of the Ikaho Onsen stone staircase in midsummer—I was drenched in sweat and completely out of breath.

It was a girls’ trip with my high school classmates in our 70s, and we had an amazing time. The Room was spacious, with beds for four people, and the view from the balcony was great—nothing to complain about. However, during the hot summer season, it would have been nice to have a fan in the large public bath.

We chose a recently renovated Room, and it was very clean with a wonderful view—excellent overall. It was a three-generation stay, and having two sinks in the Room made it very convenient. One small issue was that the in-room meal took quite a long time—about two hours. Our child got a bit fussy, so we hoped it could be served in a shorter time. Overall, it was a very good Accommodation and ideal for our first trip with a baby.

It was my first time using the lounge, and the food was excellent as expected. I felt completely satisfied, both physically and mentally. Above all, the bed on the Zen floor was perfect for me, making my stay at the Hotel even more enjoyable. The bottled amenities in the Room were also easy to use. Thank you very much to all the staff for your courteous service.