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I stayed using a wheelchair and asked for assistance, and your staff helped me with a smile, which was incredibly helpful. Thank you very much. The amenities were also well provided and excellent. I would like to stay again if I have the opportunity.

It was the weekend right before the Obon holidays, so every Accommodation was expensive and I was looking for somewhere affordable. Since it was cheap, I didn’t have high expectations, but it was clean, the shampoo and other amenities were POLA, the room size was just right for a solo stay, and I was satisfied with the breakfast curry and bread. I was able to park at a nearby parking lot for only 600 yen. This is a Hotel I’d like to stay at again when I visit Kitakyushu. Thank you very much.

I stayed here to support a table tennis tournament held at Bons Arena. It’s a bit far from the station, but that makes it more affordable, and it was the perfect distance for me to walk to my destination! The facilities were impressively well stocked and fun—standard vending machines, a machine that serves draft beer in a mug, tasting options for wine and sake, an automatic ice machine, and snack vending machines. If I have the chance, I’d love to stay again, and I’d also like to try other Pal locations in different areas. Thank you very much!

I had business in Shibuya and chose this Hotel because it’s close to the station. I made a Reservation thinking I’d stay at a more upscale Hotel, and it was absolutely the right choice. The night view was wonderful, the Room temperature control was comfortable, and I opted for breakfast (Japanese style)—the rolled omelet and freshly cooked rice were excellent. Next time, I’d like to use the lounge.

This was our second stay, following our visit in January. There are many Hotels in Kyoto I’d like to try, but when traveling with our 18-month-old child, we haven’t found any Hotel with better conditions than Potel. The playroom is spacious enough for a child to run around a bit, and it has a wooden ball pit and a picture-book corner. The breakfast menu is excellent and easy to share even for a baby in the later weaning stage. The Room size is great, the staff are kind to children, and the location—close to Kyoto Aquarium, the Kyoto Railway Museum, and Umekoji Park—is perfect. Everything is outstanding! On this stay, we were also happy that the alcohol service hours had been extended. We also appreciated being able to enjoy the breakfast buffet not only at the breakfast venue but in our Room as well, which made it easier to match our child’s eating pace.

I stayed for a Multiple Night Stay of 3 nights. There are two entrances, one on the ground floor and one on the basement level; the basement is connected to JR Sapporo Station and Sapporo Subway Station via an underground walkway, so you don’t have to worry even on rainy days. The Room was clean, with a great view of Sapporo Station right in front of the window. There is also a large public bath, which was perfect for relaxing after a long day. I’d love to stay here again if I have the chance to visit Sapporo.

I checked in at night, and although it was fairly crowded, the staff handled everything smoothly and discreetly handed me a bag for the amenities. When I entered the Room and opened the curtains, I could see the lights of the Grand Nikko Tokyo Bay Maihama, which was exciting for us with DisneySea planned for the next day! Above all, the Facility was excellent. The next day we stayed at an official Hotel, but this Accommodation was better. I would love to stay again. Thank you very much.

Seventeen years after visiting on February 28, just a few days before the Hotel opened on March 2, 2009, and being allowed a brief look inside, my dream finally came true and I was able to stay here. Thanks to a complimentary upgrade, we were given a Room on the Imperial Palace side, and I was able to see the roof of Tokyo Station with my own eyes for the first time. At the main dining restaurant “Piacere,” one surprise followed another: a courteous greeting from the head chef and even a gift to take home—I was truly amazed by such warm hospitality. I had an extremely comfortable stay, making it a memorable birthday celebration. When I returned to my Room from “Piacere,” birthday treats had also been delivered, for which I am deeply grateful. It felt like serendipity after so long, and it became a wonderful birthday celebration at this five-star Hotel.

I stayed in a single room for one night. The Room seemed to be convertible into a twin, with a sofa that could turn into a bed. I was slightly concerned about the futon stored under the desk, presumably for use when set up as a twin, but the Room was spacious, clean, and overall very pleasant. The fact that there was no unpleasant smell in the bathroom made it particularly comfortable. There was a system to notify guests of breakfast crowd levels, which I checked; however, there seemed to be quite a discrepancy between the display and reality (it showed "crowded," but when I arrived, more than half of the seats were empty). Being on the 7th floor might have caused some delay during my trip down. The breakfast selection wasn’t extensive but covered all key points and left me satisfied.

I stayed here to watch a professional baseball game at ES CON Field. The game ran long and I checked in late, but the staff handled it pleasantly. I was also very satisfied with the large public bath. The price was a bit high, but I added breakfast. There were local Hokkaido dishes such as soup curry, herring, and seafood. I was very satisfied. After breakfast, it felt great to take a walk around Nakajima Park. When I stay in Hokkaido again, I would definitely like to stay here again.

We were blessed with great weather this time, and the view from the in-room semi-open-air bath was wonderful. The Onsen may feel a little lukewarm, but it keeps you warm for a long time. We heard the meals had just been updated with new offerings, and everything was delicious. With all amenities provided, this Accommodation is truly appreciated for allowing us to visit lightly and casually. We would love to return again in different seasons. Thank you very much again for this stay.

This was my second stay. At check-in, the front desk staff greeted me with a wonderful smile and provided clear, courteous explanations, which left a great impression. The Room was a Club Twin—clean and well maintained—and the bathroom was spacious and very relaxing. I enjoyed breakfast at a quiet club lounge at my leisure; the fresh vegetables were delicious with the country-style dressing. It was a very fulfilling Hotel stay. Thank you very much.

The check-in and check-out procedures were very simple, and the Facility was easy to use and thoughtfully prepared, making for a relaxing and comfortable stay. The spacious, user-friendly bathroom was a plus, and I was happy with the excellent breakfast selection, including jingisukan (grilled mutton), soup curry, and zangi (Hokkaido-style fried chicken).

We stayed for five nights as a family this time. The baths are wonderful, of course, but all the front desk staff were very kind, making us feel comfortable and at ease throughout our stay. This is our only choice for a Hotel in Akabane!

I stayed here just before its 3rd anniversary, and it was so clean it felt brand new. The Room has a bright wood-grain design that feels relaxing. I also liked the innovative and convenient layout, with the washbasin area separate from the bath and toilet and located in the in-room hallway. Next time, I’ll stay with breakfast included.

The breakfast featured an abundance of Miyagi’s local specialties. Unfortunately, I couldn’t try everything, but everything I did have was truly delicious. Seafood, zunda, Sendai chili oil, a miso soup tasting, sweets—it's rare to see such an extensive lineup. I stayed for only one night due to work, but it was so good that I’d consider staying two nights just to enjoy the breakfast.

I was excited to return again this time. Unfortunately, I couldn’t see the sunset I had been looking forward to, but more than making up for it, the Club Lounge staff were wonderful with their warm smiles. In particular, the attentive care and refined hospitality of the female staff made me feel they further elevated the Hotel’s sense of quality. I enjoyed a consistently comfortable, luxurious, and soothing stay. I would love to visit again.

The Room is new, spacious, and clean. I had a very comfortable stay. The welcome drink included beer, which was delicious. I would like to stay here again next time.

I stayed here because I wanted to relax on my own for my birthday. I booked a Port Tower-side double Room, and the view was great, so I was able to spend a peaceful time by myself. It was an early check-in, but thank you for accommodating me.

We stayed here to celebrate my husband’s birthday. Everything was simply wonderful. The Room had a beautiful night view, and the Hotel was calm and relaxing. The location was great, and we were able to unwind. Having the bathroom and toilet separate was exactly what we wanted, and it really helped. My husband was very happy, and we were able to have the best celebration. We would love to stay again.