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It was two days full of surprise and inspiration. I only knew it was a museum Hotel, and to be honest, I came mainly for Briance—but it truly felt like an actual museum. Even while exploring the building, the staff kindly provided detailed explanations, which made it even more enjoyable. Every piece is one of a kind, and through the art tour program we also received in-depth commentary. I understood why so many guests return again and again, and it made me want to explore even more myself. The Room was very comfortable and easy to use, the lounge food was delicious, and even though we had dinner at Briance—the original purpose of our visit—we ended up fully enjoying the bar and lounge as well. The wonderful smiles and thoughtful hospitality from all the staff were outstanding, allowing us to spend a truly relaxing holiday. Thank you very much. Needless to say, we thoroughly enjoyed Briance as well.

We had a truly wonderful stay. We stayed for two nights with our 1-year-old daughter. Dinner and breakfast were included, and the food was outstanding. They thoughtfully accommodated our child’s meals, taking her egg allergy and the size of the ingredients into consideration, and she was very happy. The staff also looked after her throughout, so we could enjoy our meal with peace of mind. The Room has special touches that help you forget the busyness of everyday life. Thanks to that, we were able to enjoy an extraordinary experience we don’t usually get to have. We would love to return again next time.

All the staff had wonderful smiles, the art-filled space was relaxing, and the food was excellent—our child was smiling the whole time. We thought it would be even better if children could stay together in a wider variety of Rooms. It became a great summer memory.

This was my first stay here, and I was extremely satisfied! The size of the building felt just right, and I was able to relax comfortably in a calm atmosphere. The Onsen had excellent water quality, and every time I bathed it was soothing and truly refreshing. Both dinner and breakfast were delicious—I was genuinely impressed. The staff’s warm hospitality and the well-equipped Room were also wonderful. I would definitely like to stay again next time. Thank you for a lovely time.

I stayed here while looking for a home from out of prefecture. The Room, large public bath, amenities, breakfast, and staff were all excellent—completely satisfying!! The breakfast in particular was very delicious and fresh—nothing to complain about. I didn’t use the washing machine or microwave in the Room this time, but I felt it would be great even for a long-term stay. After a tiring day of house hunting, I was able to relax and recover. Thank you very much.

We stayed here with a family of five and one dog. Our check-in was a little late, but thank you for accommodating us. We were also very satisfied with the staff member’s courteous explanation at check-in. As for the meals, our whole family worked together and prepared everything smoothly, and we enjoyed it very much. That night, we ended up chatting late into the night as a family and may have had a bit too much to drink. Not only the building itself, but also the dining area, bedrooms, bath, sauna, dog run—everything exceeded our expectations and became a wonderful memory. Next time, we’d like to stay for two nights and three days and relax at a slower pace. Thank you again for everything.

I had a memorial service in Inazawa City, Aichi Prefecture, and I usually book a Hotel in Nagoya, but this time I decided to look in Gifu and found this place. A (new) Hotel located inside a park. The front desk area and the Room were clean and functional. There’s no bathtub in the Room—only a shower—but there’s a public bath nearby, and guests can use it for 500 yen with the accommodation discount, so it didn’t bother me at all. Drink prices at the shop are reasonable too. There were no negative points at all, but if I had to mention one thing, it might have been nice to have a chair in the guest room (maybe I should have requested one). I was traveling with someone (this time my son in his 20s), and we ended up sitting side by side on the sofa, but the space between the sofa and the bed was narrow and a bit awkward to use—that’s about it. Recommended for young couples or families with children, including for its location.

1. The staff are very friendly and helpful. 2. The large public bath feels like an Onsen and is great. The shower is high quality with three modes, and it doesn’t shut off automatically, so it’s easy to use. Sometimes soap suds splash around the washing area near the door, so it’s better to rinse the floor well before leaving. The shampoo and other amenities are also good quality. 3. At the 1st-floor restaurant, soft drinks are free-flow for many time slots. From 18:00 to 20:00, alcohol is also free-flow. It’s excellent—however, there is no beer. It’s free, which is very helpful. 4. From 21:00, ochazuke is served and can be a light dinner. It’s delicious, but limited to one bowl per person (no refills). 5. Breakfast isn’t extravagant, but it’s tasty enough and recommended. 6. The parking lot is spacious. 7 .If you ask, they will bring out a hand cart for you to borrow . 8 .The Room refrigerator is a two-door type and can freeze ice cream .It cools very well . 9 .At certain times ,there is free ice cream near the entrance of the large public bath . 10.There is a washing machine in the Room ,but no dryer function.There is a simple drying area near the window.If you check in late for one night ,your laundry may not dry by morning.I did laundry every day.Detergent is also provided . 11.There is a microwave in the Room ,which is very convenient . 12.There is a desk suitable for working . 13.The internet speed fast with no stress.You can upload large files for work without issues . 14.There drugstore and Seven-Eleven next door . 15.The sea nearby . 16.With two elevators ,the wait time short . This Hotel highly recommended. If possible ,even used books would be fine—having a small corner with comics manga)and tourist guidebooks would make it even better .

This was my second stay. I thought it was amazing last time, but this time was even better!! The building is very clean, and everything is spotless wherever you look. The eggplant soup at dinner was shockingly delicious!! The crispy grilled tilefish is unbelievably good no matter how many times I have it. All the staff were smiling, kind, and attentive. We really appreciated all the thoughtful help during both dinner and breakfast. On our way out, a gentleman who seemed to be the manager was also very helpful—I can’t thank you enough. This is an Accommodation I can recommend to everyone. Thank you very much. We’ll be back again.

I’ve been coming here since I lived about 30 minutes away by train. Even after moving to a place about two hours away, I still visit from time to time specifically to stay at this Hotel and explore Takasaki. From the moment you step into the entrance with flowing water, you’re drawn into an extraordinary world. More than anything, I love the atmosphere of the large public bath. If you bathe before sunset, sunlight pours in and it’s bright and truly wonderful. Soaking in the open-air bath while listening to Shinkansen announcements as background music is pure bliss—I can forget everything. Both the guest rooms and the entire property are clean and comfortable. Since I’ve stayed many times, every visit feels like “I’m back.” The breakfast venue is very open and airy, and just as comfortable. The honey butter was so delicious that next time I plan to enjoy it generously again. Thank you always, and I look forward to staying with you again!

I made a Reservation because I wanted to stay at Hotel Chinzanso Tokyo again after a long time, and it happened to be my birthday month. Although I hadn’t mentioned anything, the restaurant where I booked lunch added a “Happy Birthday” message on the plate, and at check-out I received a birthday card. The card even included messages from the staff. I felt that this kind of thoughtful attention is exactly what makes Hotel Chinzanso Tokyo so comfortable. Relaxing in a Room with a great view, strolling through the garden to enjoy the sea-of-clouds display, and ending the night with a quiet drink at the bar—this is the perfect Hotel when you want to recharge. I would love to visit again.

This was my first time staying here. The Room was simple, but I was truly impressed by how delicious each dish was. I would love to stay again.

They also stored my luggage before check-in. There was one washing machine in the women’s large public bath, so I felt comfortable doing laundry. The bread at the breakfast buffet was delicious.

My daughter and I stayed for one night. It’s our annual summer tradition to book the indoor camping-style Room. In the past, there was a camping Room for two, but it wasn’t available this time, so we chose a family Room. We were amazed by how spacious it was, and my daughter was thrilled. On the other hand, in the previous camping Room there was a mat inside the tent, and being able to actually sleep in the tent was one of our favorite parts. This time there was no mat in the tent, which was a bit disappointing. Still, thoughtful touches for kids were still there—like a bathroom separate from the sink area that was easy to use, and a Dream Switch. I think it’s a very enjoyable Hotel for parents and children to relax together.

I stay here repeatedly because I often have errands nearby, and once again I was very satisfied with my stay since I already know how convenient everything is. It’s a 2–3 minute walk to the streetcar stop (similar to a train station), and there is also shared-bike parking in front of the Hotel entrance, though the number of spaces is limited. I think this Accommodation is truly convenient for anyone staying long-term in Hiroshima City. All Rooms are twin Rooms with double beds, and the bathrooms are very spacious, so even larger guests should be able to relax comfortably. Depending on the Room, there may be a dedicated rack for hanging a road bike and an additional closet Room for storing large luggage. If I had to mention one thing: although there are vending machines, there is no complimentary water in the Room. Since it’s about a 5-minute walk to a convenience store or the nearest supermarket, it’s better to buy drinks in advance before checking in.

The complimentary treats like popcorn and shaved ice were especially great, and we also enjoyed fun extras such as the bubble bath. Since children stay free, it’s an excellent choice for families with kids. If I have a chance to visit Osaka again, I’d love to stay here. I highly recommend giving it a try.

We stayed here for a live concert at LaLa Arena TOKYO-BAY in Minami-Funabashi and to enjoy Tokyo DisneySea the next day. Since it’s a Hotel directly connected to Maihama Station, it was very convenient that we could leave our luggage both before check-in and after check-out. Breakfast starts at 6:30 a.m., which was great because we had plenty of time to line up before the park opened. You can also choose amenities freely, and there were plenty of options that helped relieve the fatigue from all the walking. The Room was a twin (Casual 2). It’s slightly compact, but it wasn’t an issue as we could spread our luggage out on the bed. We’d like to stay again.

Thank you as always. This time, you upgraded my Room, and I had a very comfortable stay. I will use your service again. Thank you in advance.

This was my first stay. I found this Hotel online at short notice, but the 12:00 checkout and child-friendly breakfast appealed to me. The room was very clean and offered excellent value for money. The staff were also very kind and helpful. I would like to stay again. Thank you very much.

I stayed here to support a table tennis tournament held at Bons Arena. It’s a bit far from the station, but that makes it more affordable, and it was the perfect distance for me to walk to my destination! The facilities were impressively well stocked and fun—standard vending machines, a machine that serves draft beer in a mug, tasting options for wine and sake, an automatic ice machine, and snack vending machines. If I have the chance, I’d love to stay again, and I’d also like to try other Pal locations in different areas. Thank you very much!