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Using aromatic vegetables, fish, and meat from the Kyoto area, each ingredient is prepared and served with the utmost care to preserve its natural fragrance, flavor, and texture in the best possible way. The chef’s evolving craft was truly impressive. I was also moved by the sommelier’s sincere dedication to wine. The cuisine feels perfectly suited to this one-of-a-kind Meiji-era mansion dining experience in Japan.

All staff were exceptionally attentive, the Hotel was spotless and dust-free, and the Room air felt fresh. It was a quiet, comfortable space you wouldn’t expect in the city—an outstanding Hotel. Breakfast was also excellent, with an eel rice bowl, chirashi sushi, miso soup, melon, and more—down to details like tsukudani and Toraya sweet bean paste—so we could relax and enjoy it little by little. I’d love to stay again.

We stay here every year, and since the rebranding and reopening, both the cuisine and the service have been taken to an even higher level—making for a truly satisfying stay. I was genuinely impressed by the chef’s careful selection of ingredients and the time and effort put into each dish. Even breakfast featured thoughtfully prepared items, and our food-loving family was more than satisfied. Being able to see the chef at the end of the meal and exchange a few words made dining even more special. The course itself reflected the chef’s warm personality, which makes us look forward to our next visit. We would love to return in a different season. Thank you for making our family vacation such a meaningful time.

We were satisfied with everything—the guest room, the private open-air bath, and the restaurant. The retro furnishings in the room were truly comforting, and we were impressed by the thoughtful care in the meals. We enjoyed a level of luxury that exceeded the price. This is a Hotel we would love to visit again. The Hotel staff were also wonderful. As I get older, I find peace in an Accommodation like this. I hadn’t had many chances to visit Chichibu before, but this was an excellent Hotel as a base for visiting Mitsumine Shrine, Chichibu Shrine, and Hodosan Shrine (the Chichibu Three Shrines pilgrimage), as well as sightseeing in Nagatoro. Thank you very much.

Although it is a bit far from the nearest public transportation, the location is quiet and within walking distance of Glover Garden and Oura Cathedral. It seems to have opened fairly recently, but the Hotel staff’s hospitality was outstanding. We had both breakfast and dinner, and the creative, innovative menus skillfully blended Western and Japanese flavors with excellent quality. The restaurant also appears to be available even if you are not staying overnight, so it’s a great option to consider for your stay or dining in Nagasaki.

I had long wanted to visit the Fujiya Hotel, and I finally had the chance. Everything was wonderful—the Room, the meals, and the service—and it made me want to come back again and try a different restaurant next time. We stayed for a family birthday, so I ordered a birthday cake in advance, and thanks to your help in creating a festive atmosphere and taking photos for us, it became a truly memorable experience. Thank you very much. The Fujiya Hotel was excellent overall, but one disappointing moment was at breakfast: a female staff member in a white blazer came out through the door next to Kikka-so and walked away without acknowledging me even when I greeted her. I would like to visit again in another season.

It had been a while since my last stay. As expected, The Ritz is wonderful. I’d love to stay again the next time I visit Osaka. Also, the scent inside the hotel has changed. I stop by to shop for souvenirs even when I’m not staying, so I noticed it right away. Please consider selling the new fragrance as well—it smells fantastic.

We felt the thoughtful attention in our Room and at the restaurant, and my wife and I were able to enjoy a wonderful birthday. The Facility had the charm of a classic Hotel while offering the comfort of a Resort Hotel, and we thoroughly enjoyed the Onsen at Atagokan. If we have another chance to visit Karuizawa, we would love to stay again.

I always stay here when attending a show. Even though it was a morning performance, I was able to store my luggage in a locker, which was very helpful. My friend and I enjoyed a late lunch buffet at Ensemble. The space was spacious, with a wide variety of dishes, and we were very satisfied. Perhaps because it is the Hotel’s 100th anniversary, there were also menu items from the former Takarazuka Hotel, and everything was delicious. The Room is compact, but has a lovely atmosphere and was very comfortable. All of the staff were extremely pleasant and kindly assisted us, which we truly appreciated. I will definitely stay again.

I stayed here with my husband and our dog. The owner is a true dog lover, and our dog was able to relax and feel at ease. The Accommodation was very clean, thoroughly well maintained down to every corner, which made our stay very comfortable. And most of all, the bath was a wonderful surprise! The open-air bath was fantastic. Since we were the only guests this time, we could enjoy it at our preferred times and soak in peace—it felt like a real luxury. Dinner was Italian cuisine: appetizers, two pasta dishes, Nasu beef, and dessert. Everything was truly delicious. For breakfast we could choose between pizza muffins and French toast, but we wanted both so we ordered both and shared. The French toast in particular was outstanding! We had a relaxing and enjoyable time with our dog, making it a very satisfying one-night trip. We would love to visit again.

Quiet and reassuring. Impeccably clean. From the stairs to the lobby, every space reflects the owner’s attention to detail. My favorite is the wraparound balcony—spending Kyoto’s magic hour here always leaves me feeling quietly happy.

This was our seventh destination on our classic hotel tour. To be honest, among the classic hotels, we thought Kawana would be a “maybe if we can,” but we made a Reservation hoping to enjoy the pool during the Obon holidays. Now that our stay is over, it was so wonderful that we want to come to Kawana Hotel every summer. One thing we had researched in advance was the omurice said to have been eaten by Marilyn Monroe, and we knew we couldn’t miss it—so we went for lunch right after arrival. We enjoyed a relaxed meal at Sun Parlor in a beautiful setting with ocean views. We also had shaved ice at Sun Parlor. With condensed milk and honey harvested from beekeeping at Kawana, we changed the flavor ourselves with each bite and had fun tasting it different ways. Another highlight was the movie screening held in the second lobby at night. The film that day was Roman Holiday. Combined with the classic atmosphere of our Room, it felt like it created a truly special summer night. Since the pool and baths can be enjoyed even after check-out, we went back to the pool on day two as well. The natural spring water pool was very cold and refreshing; lying on a poolside bed with views of blue skies and the sea, listening to the splash of water, felt absolutely perfect. All of the staff were very kind. Compared with other classic hotels, this one felt especially welcoming, making for a stay that brought back nostalgic summer memories. We’d love to visit again next summer.

A true professional in every way. So relaxing. Thank you, as always, for your thoughtful care beyond what I expected. Outstanding as ever. Thank you again for everything this time.

I had such a wonderful impression when I stayed here before that this is my second visit. From the welcome sweets to the Japanese-Western fusion dinner and the hearty breakfast, everything was delicious. All meals were brought to our Room, so there was no need to change clothes, and we could relax completely. I also appreciated that when I informed them in advance about ingredients I can’t eat, they accommodated me properly. During our 3-day/2-night stay, all of the staff took great care of us. I had the chance to speak with five staff members, and every one of them provided excellent service! They were polite and warm, and I truly felt well looked after. The only thing I noticed was that the shower drainage was a little slow. Even so, overall it was a lovely Accommodation where we felt very comfortable. Taking an open-air bath early in the morning while listening to bush warblers singing was an unforgettable experience. I’d love to visit again in a different season.

We stayed to celebrate a family birthday. The view from the window was amazing, and our whole family was thrilled from the moment we entered the Room. The view from the 12th-floor front desk was also wonderful, and the night scenery was truly beautiful. The drinks we enjoyed in the lounge while watching the night view, as part of the Diamond member benefits, became one of the best gifts for our family birthday celebration. The Room had two sinks, and the bathroom had a washing area, which made it easy for me to bathe together with my elderly mother—something we really appreciated. The staff were very kind, and breakfast was delicious; it was a thoroughly satisfying stay. Chinatown is very close by, and we also walked around nearby spots such as Hotel New Grand next door, Yamashita Park, and Honmoku. However, because of the heat, we often returned to the Hotel to rest soon after. Everyone kept saying during our stay that we would like to come back and stay at this Hotel again in a season other than summer. We would love to stay again. Thank you very much.

The staff’s hospitality, the cleanliness of the Room, the delicious meals, and the large public bath—everything was wonderful, and we had a truly lovely time. They even lent us towels and parasols for going to the outside baths, and we really appreciated their thoughtful attention to every detail. I had always wanted to try “tap” mandarin orange juice, but I never expected to experience it at a Hotel—what a delightful surprise. Every dish in the kaiseki dinner was delicious. The breakfast buffet offered a great variety of items, all of them tasty, and our child was thrilled and ate plenty as well. If we have another chance to stay in Dogo Onsen, we would definitely like to stay here again! Thank you very much for such a wonderful time.

This is my favorite Accommodation: the well-maintained interior always helps me feel refreshed both body and mind in the Room’s open-air bath, and I can enjoy a French course dinner in casual attire. I will definitely stay again.

This was our first trip to Okinawa as a family vacation. Although we decided to go ahead with the trip with a typhoon approaching, the services at this Hotel were excellent and truly helpful. Even on days when the weather was severe, we were able to spend meaningful time together with our daughter in the indoor pool and Onsen. In addition, you showed us thoughtful kindness in many ways for our daughter’s birthday, and as parents who chose this Hotel, we felt very proud. At breakfast, we enjoyed both Japanese and Western options from the buffet; in particular, the Japanese dishes offered daily rotating menus for guests on a Multiple Night Stay, which was very satisfying. I would like to take this opportunity to once again express my sincere gratitude to everyone at this Hotel for your kindness.

My first trip to Nikko felt far from Osaka, but I was finally able to visit Ritz, which I had wanted to go to for so long. It was such an extraordinary experience and incredibly refreshing. The weather wasn’t great, but the temperature was 10°C lower than in Osaka, which made it very comfortable. The Room was beautiful and had a view of Lake Chuzenji. Above all, the Onsen was the best! At first, I thought the sulfur scent was quite strong when I stepped in, but the water left my skin silky smooth—I wanted to soak in it every day. That night we had burgers via in-room dining; they were hearty, delicious, and left us completely satisfied! I also chose the Japanese breakfast I had been looking forward to, and it absolutely lived up to expectations. We used the shuttle bus as well. I thought I might get carsick on Irohazaka, but the driver’s careful and skillful driving really impressed me. It became a truly wonderful memory. Thank you very much.

This was my first time staying here. From check-in, I was welcomed with a wonderful smile, which raised my expectations. The Room was a twin—spotlessly clean! Perfect for relaxing in a spacious setting on my own. The amenities were great, including cleansing oil that women will appreciate. The shampoo also had a lovely scent. I was able to borrow an air purifier and a hair iron for free! The lounge chair was extremely comfortable as well. Since this stay was for enjoying some solo time, I ordered room service at night: a delicious burger and the dessert of the day. I don’t like truffle fries, so I asked to switch to regular fries, and they happily accommodated my request—I really appreciated it. I definitely want to stay again. Next time, I plan to book with breakfast included. Even during the busy checkout period, everything was handled smoothly and efficiently! If there’s one thing I could ask for, it would be an even better experience if there were a late check-out Plan!