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It was the best trip. This was a wonderful Ryokan in every respect—Japan’s oldest bath, the cuisine, the service, and the Onsen. I stayed at Kashotei with in-room dining, and every dish of the carefully prepared kaiseki meal was outstanding. The staff were perfect—always smiling and considerate—and the tour was also educational, helping me learn about the hot-spring cure area and the history of the Accommodation. After enjoying the open-air bath, family bath, and Japan’s oldest bath, my skin and hair felt silky smooth. The lounge is great too. Please do visit.

The hospitality and the restaurant cuisine were outstanding in every respect. Their attentive, courteous communication before our stay left a strong impression, and on the day of our visit, everyone—from the seasoned staff to the younger team members—provided genuinely pleasant service. If you want a reliably excellent experience in Karuizawa, HIRAMATSU is without doubt the place to choose.

The Hotel is located right in front of Miyajima Port, making access excellent and extremely convenient. Even before check-in and after check-out, we could use the lounge and enjoy ice cream, coffee, and other drinks. Depending on the time of day, there was also a momiji manju service, plus vouchers to redeem momiji manju at shops on Miyajima (including fried momiji), and candy ice cream after the bath—everything was thoughtfully provided. The facilities were very clean, and the buffet featured carefully prepared dishes made with locally sourced ingredients. With an all-inclusive plan that included alcohol as well, we were very satisfied overall. The lemon herb tea in the restaurant was especially delicious; we highly appreciated that it used Hiroshima lemons and herbs, to the point that we wanted to buy it. We think it would be great if it were sold in the Hotel’s souvenir corner or similar shop.

The building is beautifully maintained, and I was truly moved by its smart design that still feels warm with natural wood. The food was excellent, and we really enjoyed having plenty of both fish and meat. The Hotel staff were always smiling, and it was a pleasure communicating with them. I came for lunch five years ago and had been dreaming of staying here ever since—my wish finally came true. Thank you so much; I’d love to come back again!

Overall, it was a very satisfying trip. First of all, everyone at the Accommodation was thoughtful and attentive, and they took great care of us. The Accommodation is built spanning a gorge, and together with the surrounding walking paths it was a very pleasant place. The open-air bath in the Room was excellent, and it also had a washing area, so one of the three of us was always in the bath. However, the large public bath felt fairly ordinary, and the hours were short as it was only open until 9:00 a.m. in the morning. Also, we received free café vouchers, but we were told we couldn’t add milk or lemon either, which left us with a slightly stingy impression. That said, as I mentioned at the beginning, our family of three had a wonderful trip overall—thank you very much.

We were thoroughly satisfied with the many delicious, beautifully presented dishes that captured the transition from summer to autumn. We enjoyed them in a private dining Room with a waterfall right in front of us. We stayed in a detached suite called Suirei, where a small stream runs through the Room. From the spacious open-air bath, there is another smaller open-air bath just down a few steps; each has a different temperature, so you can soak for as long as you like. The garden was also expansive, and we were able to fully enjoy summer and feel refreshed. Thank you very much for celebrating our 60th birthday with us. I hope to visit again even when I’m a grandmother.

They provided clear, courteous explanations via LINE even before our stay, which made everything easy to understand. During the stay, they also sent updates via LINE, so we had nothing to worry about. When we entered the Room, it was clean and smelled wonderful. The tableware and cooking utensils were well stocked, so we had no inconvenience. There were only a few amenities, but since preferences vary, it didn’t bother us. There is no TV, but we watched movies on the projector—it felt luxurious on a big screen. We stayed mainly for the sauna, and it was piping hot—very satisfying. It would have been even better with a cold plunge bath and relaxation chairs. You can see the Mogami River from the Room and the bath—it’s very soothing. It was an excellent sauna trip overall.

We thoroughly enjoyed the all-you-can-drink craft beer server. The open-air bath overlooking the bamboo grove was also wonderful: during the day, you can hear cicadas, and at night it has a majestic, Bamboo Cutter’s Tale atmosphere. The meals were excellent—both dinner and breakfast offered a great variety of dishes. The bar had many cocktails and Japanese whiskies, all delicious. Thank you to the bartender.

To escape the Tokyo heat, I visited Oku-Nikko again this year. With concerns about bears, I chose this Hotel because both the open-air bath and the guest rooms felt safe and reassuring. It was my first stay in several years, and perhaps due to the renovation, the room, baths, and lounge were all very clean, making for a comfortable Hotel stay. The meals were delicious; if I had to mention one thing, I would have appreciated a Japanese-style option on the second night of my two-night stay. I would definitely like to stay again.

This was our first time staying with our Toy Poodle. The amenities, dog run, and photo spots were irresistible for dog lovers. Everything was clean, and there were no unpleasant odors. Above all, the Hotel staff were kind. With their pleasant greetings and helpful support when we needed it, the atmosphere was wonderful, and we would definitely like to stay again.

This was my second stay. Last time, I stayed in the Glamping Cottage. This time, I stayed in the Villa Terrace & Glamping. The Villa Terrace is along the road, and my dog would tremble from the noise every time a truck passed by. The jacuzzi shower was difficult to use—I learned how from my grandchild (lol). *Also, when we entered the Room, it was so hot it felt like a sauna (-｡-; Overall, we were very satisfied: the beach was within walking distance, the Room was clean, and the amenities were well stocked. Next time, I’d like to stay in spring or autumn. Thank you very much.

We stayed here on a trip with a family we know, and it was wonderful as always. We’ve stayed several times, so both my wife and I can relax with peace of mind—this is our favorite hot spring Accommodation. The family staying with us was also very satisfied, making it the perfect vacation. Since one of our group had difficulty walking, we truly appreciate you accommodating our various requests. We’d love to stay again. Thank you always.

This was my first stay. Since there is no toilet, I rated the Facility 4, but the main house is nearby so it wasn’t much of an issue. The dome tent was comfortable, and even the heavy rain from a linear precipitation band didn’t bother us at all. The furnishings such as the chairs and lamps were lovely, the meals were delicious, and we were able to relax with our dog. All of the staff were always smiling and responded politely. Afterward, I contacted you because I had forgotten my hat, and you handled it right away. I’d love to visit again.

We had a wonderful stay. We’d love to stay here again the next time we visit Huis Ten Bosch.

As I’ve said many times, the hospitality is excellent. The exterior looks quite old, but that’s no problem at all for our dogs, and the Room is always clean with no issues. The meals are delicious as well. We stayed for 2 nights and 3 days and were able to relax. Whenever we go to Izu, our family stays here. It’s great that dogs stay free of charge. We’ve been here so many times that we can check in without even saying our name. The Room is spacious—more than enough for our five dogs. We’ll be back again in August. Since the grounds are large, it would be nice if there were a dog run.

My second stay, following last winter. Last time I came by car. After sightseeing at Owakudani and other spots, I followed the navigation system and didn’t really know where it was, but this time I used the mountain railway and was surprised to find it was very close to Sounzan Station. Even on the walk from the station, I felt welcomed by a pleasant breeze and birdsong, and arrived at the Accommodation in great spirits. The attendant who looked after us was the same as last year. Their cheerful manner and excellent timing in serving meals were unchanged. The Room and shared areas were just as spotless as before—not a speck of dust—making everything feel wonderfully refreshing. The open-air bath assigned to each Room is located a short distance away, and ours was excellent again this time. With cuckoos calling more beautifully around this season, I could truly relax in both sound and hot water. The meals were delicious as before: a soup with pike conger eel (hamo) and junsai; seasonal ingredients like Manganji peppers with superb seasoning; gourd “kaminari-boshi,” which I hadn’t tasted in ages; plus breakfast highlights such as the vegetable salad and dressing, perfectly grilled salted salmon (both seasoning and doneness), and fresh yuba served at just the right moment. An Accommodation I’d love to return to for its hospitality.

It was my first time visiting Shodoshima. The two-meal Plan at this price is an excellent value. Sashimi was served with five different ways to enjoy it (local soy sauce, olive oil, etc.), and every dish made with local ingredients was very satisfying. The Facility feels a bit dated, but the Room, the bath, the views from the restaurant, and the wonderful service from all the staff greatly increased our overall satisfaction. Thank you very much for taking care of us. I would like to stay again.

The Room was spacious and more than adequate. We also enjoyed the Onsen. The meals were satisfying. There were power outlets throughout the Room, so we had no trouble finding places to charge devices. If anything, it would be nice to have a power outlet at the living room table as well.

I visited Narai-juku for sightseeing and stayed at Koma-no-Yu. It is a secluded hot spring, and the surroundings are quiet. The forest bathing was soothing. Koma-no-Yu puts great care into the cuisine and offers many dishes, and everything I tried was delicious. The refined seasoning made for a highly satisfying meal.

This was our second stay. Our previous visit left a strong impression, and we were looking forward to coming back. The owners’ warm hospitality was just as wonderful this time, and we had a very comfortable stay. The Accommodation was kept spotless throughout, making it a relaxing place to be. The meals were excellent, and we especially enjoyed trying ingredients we rarely get to taste, such as wolf eel. This trip was also for a special anniversary, and thanks to your thoughtful kindness, it became a truly memorable stay. Thank you very much. Unfortunately, the weather didn’t allow us to see the starry sky like last time, but every sightseeing spot you recommended was fantastic, and we were able to fully experience the charm of Eastern Hokkaido. When we visit Eastern Hokkaido again, we would love to stay here again.