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My first time in Beppu Onsen. Everyone provided courteous service, and I was completely satisfied with all the Onsen facilities. If I had to mention one thing, as an older man I couldn’t figure out how to use the hair dryer. All the meals were delicious, but I would have been happy if there were a few more Kyushu-style dishes. If I have a chance to visit Beppu again, I’d like to stay here again. Thank you very much.

I almost don’t want to share this, but I can see how hard everyone at the Hotel is working… Relax on the lovely terrace (it’s cool, and the breeze feels wonderful. Free drinks are a nice bonus, too). Unwind in the Onsen (the open-air bath is inside the building, so it stays pleasantly cool in the shade. The large windows open fully for an airy feel, and you can relax while looking out at the forest). The walkway to the dining area feels like stepping into another world—very inspiring—and of course, the food is delicious. On our way home, we had soft-serve ice cream at Takasu Farmers in Hirugano Kogen. It was great value and incredibly tasty. We also bought some lily flowers to take home. Thank you for a wonderful holiday.

This was my first stay here. Because it is a dog-only Hotel, I felt safe and comfortable throughout my stay. The building is equipped with air conditioning almost everywhere, so it was pleasant even on hot days. Everything was excellent—the meals (including dog food), the Onsen, the indoor dog run, the Room, and the service.

There are many cats on the property, and some of them will let you pet them, which is incredibly soothing. On the other hand, if you’re not comfortable around cats, it might be a bit tough. At night, when I went to the “Star” bath, a kitty had snuck in and was curled up in a changing basket (lol). Many of the staff are from overseas, but everyone’s attentiveness was truly outstanding—from guiding us to our Room to serving meals—so I never felt uneasy during my stay. Most importantly, the Onsen was fantastic: we were able to reserve several large baths for private use, and it was a lot of fun. If there’s one thing to note, since it’s surrounded by nature, you may see some insects. I was also worried about mobile reception, but Rakuten Mobile and au worked without any issues. I’d love to visit again when the weather is cooler.

It was simply the best villa. The spacious Room and thoughtfully selected appliances in each area really stood out. The TV had all the major VOD services like Netflix and YouTube, and we could watch from the kotatsu. All amenities were THREE. The sauna was a perfect size, with just the right temperature, and the cold plunge was ice-cold. (There’s also a Bluetooth speaker, so you can listen to your favorite music inside the sauna.) And the highlight was the bonfire. Drinking wine by the fire at night and looking up at a sky full of stars—it truly felt like an extraordinary escape. The meals were more than generous in portion size, and we were very satisfied with both dinner and breakfast! That said, I called reception from the Room a few times via intercom for assistance, but no one answered—perhaps they were busy. Also, only the Onsen-water faucet didn’t produce hot water, so I couldn’t fully enjoy it. Overall though, it was truly amazing! An Accommodation I definitely want to visit again!

I had such a wonderful stay before, and since it sounded like more Rooms would be added soon, I made a last-minute Reservation before that happened. What was different this time is that an admission ticket to Hotelli Salo was included. It seems their baths may be members-only? I thought I might try it if it was included, but it turns out it’s not included with every Plan and is offered as an optional add-on. Since I can’t use the sauna, I’m completely satisfied with the Onsen at the Accommodation! Bath time can be reserved in one-hour slots until the next day; on the following day it’s separated by gender, and because there aren’t many Rooms on weekdays, you can relax and enjoy it quietly. The water is an artificial Onsen, but it has a lovely atmosphere—if you’re staying in Ueda, this is the place. I was happy to have the same Room as last time, and since it was just before summer, the terrace felt wonderful. You can see updates throughout the service, and you really feel how much they care about guests. They took care of me so pleasantly until the very end—this is an Accommodation I truly love and appreciate. After the expansion, it sounds like they will specialize in No Meals Included stays, but there are plenty of places to eat and shops nearby.

Outstanding hospitality—this is a wonderful Hotel! When my elderly father choked on a piece of steak at the restaurant, the staff rushed over immediately and supported me as I helped him, and thankfully he was fine. To the staff member who ran to us in that critical moment, I would like to express my heartfelt gratitude once again. And the food is incredibly delicious! Each dish is rich in flavor and makes the most of the ingredients. Even my father, who had choked, finished all of his remaining meat, and our whole family enjoyed the desserts as well—everyone agreed they were delicious. I often hesitate to travel with my elderly parents who require nursing care certification, but we were able to stay together in one Room for four people, and this Hotel made me want to bring my parents again. We will visit again when we have the chance. Thank you very much.

I live not too far from Karuizawa. A friend from Tokyo really wanted to spend some quiet, relaxing time in Karuizawa, so we stayed there together. It feels like an Accommodation that combines the best of both a Hotel and a rental villa. The staff may feel politely hands-off at times, but if you ask, they respond with genuine care. Shuttle Service from Karuizawa Station is also available, so if you need it, it’s best to inquire and Reserve in advance. Although it’s close to Kyu-Karuizawa Ginza, you can step just a little way off the main road and escape the crowds. I also saw guests staying solo who spent their time reading throughout their stay. Rather than coming for a typical Hotel experience, you’ll appreciate this place most if you stay here to enjoy your own time. At check-in, we received lounge vouchers worth 1,000 yen per person. We had planned to have dinner at a restaurant outside and didn’t find anything we wanted at the shop. When I asked at the front desk, they suggested having homemade ginger ale in our Room after dinner. You order it at the front desk and bring it back yourself, but it was a great suggestion. If I have friends who want to stay in Karuizawa again, this is a Hotel I would recommend.

This is a wonderful Hotel where you can fully enjoy the great nature of Lake Akan. The woody interior seems to have been recently renovated and is very relaxing. There is complimentary coffee in the lobby, and luggage storage is done by choosing your own code and using a locker. We splurged on a nicer Room, and it had an outstanding view, plenty of space, and even a microwave. Breakfast was excellent—true to Hokkaido—with not only seafood but also delicious pizza and hamburgers, plus smoothies. We also heard we could use the baths at the main Tsuruga Group building, so we went. There is a shuttle bus, but it’s about a 7-minute walk along the lakeside as well. The baths at the main building were incredibly luxurious.

The Hotel is located in a very quiet area away from the city, and it was wonderful with the ocean right in front of it and beautiful ocean views. For breakfast and dinner, you can enjoy either a buffet or BBQ. Lunch is available for a short time, but there are light meals as well, so you can comfortably spend the whole day relaxing at the Hotel. Perhaps because of that, there were overwhelmingly many families. With the pool right in front of you, being able to enjoy both the pool and the sea at the same time feels safe and nice. That said, it may not be ideal for those who want to spend their time in complete quiet. It was also great that there is a large public bath. It’s not very big, but it was really helpful this time. The most disappointing thing was that I noticed quite a bit of mold in the Room bathroom. If not for that, it would have been excellent. Cleanliness around water areas stands out especially, so improving this would make it an even better Hotel. One more thing: I couldn’t use the outlet near the bed, so I borrowed an extension cord from the front desk. Other than that, the staff were wonderful—everyone throughout the building was very pleasant—and it made our stay a fun trip. The food was delicious. The buffet offered a very large amount of food, so I think it would be great to also have an option with smaller portions at a slightly lower price for lighter eaters. Thank you very much.

This is the best Accommodation in the Okuhida Onsen area. The value for money is outstanding. We really enjoyed the open-air bath in the Room, the private open-air bath, and the lounge area after bathing. This was our second stay.

This was our first trip to Shuzenji, and staying at Goyokan made it a truly wonderful journey. Thank you very much to all the staff. The building has a charming Showa-retro atmosphere, and the stairways are decorated with goldfish paintings throughout. A staff member told us about the fun of spotting hidden telescope-eye goldfish, so we enjoyed exploring as we walked around the property. The Room was also spacious, and we were able to relax from the moment we arrived. Since our Room faced the road, next time we would love to stay in a river-side Room. We used two of the three types of baths. The open-air bath felt great in the nice weather, and the rock bath was spacious and very relaxing. The meals were delicious as well—sukiyaki for dinner, and dried fish and black rice porridge for breakfast. However, since we both have small appetites, we feel sorry that we couldn’t finish everything. Everyone on staff was truly pleasant, and they chatted with us in such an enjoyable way that it made our time even more special. Thank you very much.

My wife and I visited Tomi no Wa for the first time on July 29, 2026. The bath was spacious and very relaxing. The meals were delicious, made with ingredients from Toyama Prefecture. The rice was locally grown, and the breakfast rice porridge was especially outstanding. We would love to visit again if we have the opportunity.

I’ve stayed at many Accommodations, but both the baths and the meals felt like a completely new experience. The French & Italian cuisine was excellent, and I enjoyed visiting different baths. At Tenku-no-Yu, I could even hear the Onsen water gushing up naturally, which was truly impressive. On the way home, I parked at a free parking lot about 3 minutes downhill from the Accommodation by car and took a walk through an area where intense steam vents and residential homes coexist, fully enjoying the Waita Onsen area. I’d love to stay again.

It was our first time glamping, and the Room was very clean. The location was perfect, and even with our car parked there was a wide grassy area—enough space to play badminton. The meal selection was plentiful, with meat, seafood, and vegetables, and it also came with rice balls. They even included a small amount of soy sauce so we could make grilled rice balls, which were delicious. The staff were all very kind and made us feel welcome. I gave the bath 4 stars because there is only a shower—fine for this season, but in winter I’d want to soak in a bathtub, so I deducted one point. It’s a place I would definitely like to visit again!

Although our stay was short, the Facility had a wonderful atmosphere and we were able to relax and enjoy a peaceful time. The next morning, we enjoyed the Onsen and sauna—it felt great, and both body and mind were refreshed. Since we arrived just before midnight (24:00), it was a bit disappointing that we couldn’t use the Onsen that day. Next time, I’d like to arrive a little earlier and take more time to enjoy the Facility as well. I would definitely like to stay again if I have the chance. Thank you!

We visited with our children. It was an extremely hot day during summer vacation. Since we arrived early, we had lunch at the restaurant and enjoyed soft-serve ice cream at Usanchu Cafe. The restaurant’s limited “Takehara Fish Rice” (only 10 servings per day) was also delicious. The staff member who explained how to eat it was very pleasant, which left a great impression. To be honest, we didn’t have high expectations for the breakfast and dinner buffets because it’s island food, but everything was very tasty. The sea firefly observation event from 8:00 PM and the morning walk were meaningful experiences that helped us learn about Okunoshima’s history. The former principal’s talk also seemed fun for the kids. Touring the island on the C Walk was another enjoyable experience for our children. I would highly recommend this Hotel to families with kids and to rabbit lovers.

It was very clean, and everything we needed was provided. The safari-themed concept room had the kids thrilled, and we had a wonderful time. Check-in and check-out could be done on our own smartphone or tablet, so everything was smooth and made for a stress-free stay.

The location was great, and the breakfast was especially delicious. There were many vegetable-based dishes and a wide variety of fruit, which made my daughter very happy. The staff were kind, and everyone greeted us with a warm smile, making our stay very pleasant. We would love to visit again.

We used this property for a family gathering to celebrate a special occasion. All the staff were very kind and attentive, and we had a wonderful time. Thank you very much.