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As this was my first time in Okayama, I planned my trip mainly around sightseeing in Kurashiki and made a Reservation at Ivy Square. I ended up arriving late at night because work ran over, but the staff greeted me with “Mr./Ms. XX, we’ve been expecting you,” and their warmth truly touched me. The Room Facilities were all new and spotless, and I was more satisfied than I had imagined. Since we were staying in the Bikan Historical Quarter, my husband and I went for an early-morning run, and having a coin laundry on-site was incredibly helpful. (I’d be even happier if there were a few more machines.) I also asked several times for help arranging taxis, and each time they responded quickly and very courteously. My husband and I found ourselves saying every day, “Everyone at this Hotel is so friendly and always smiling—amazing,” and it quickly became one of our favorites. Next time we visit Kurashiki, we’ll definitely stay here again! Thank you for the wonderful hospitality.

We stayed here on a trip with a family we know, and it was wonderful as always. We’ve stayed several times, so both my wife and I can relax with peace of mind—this is our favorite hot spring Accommodation. The family staying with us was also very satisfied, making it the perfect vacation. Since one of our group had difficulty walking, we truly appreciate you accommodating our various requests. We’d love to stay again. Thank you always.

My spouse and I stayed here as a couple, and our detached Room came with an open-air bath and a footbath. The Room was very clean and made for a truly relaxing stay. We had our meals in a private dining room in a separate building, and even though there were many guests, we hardly ran into anyone. Each dish was beautifully presented, and the taste and portions were just right—we really enjoyed it! Above all, the morning mist in Yufuin was absolutely breathtaking. This is an Accommodation we would love to visit again if we have the chance.

The property was new and spotless, and the Room was spacious and comfortable. Thank you for driving us to the station—it was very helpful. Breakfast was delicious as well. Thank you very much.

I stayed here with my parents and cousin. It was my first time in Kurokawa Onsen, and it’s a truly wonderful place. Among the many Accommodations, “Yamamizuki” was a Ryokan that left us extremely satisfied. [Setting & Baths] The rain we had been worried about never came, so we were able to relax and take our time. Since it was the perfect season, we were moved to be able to watch fireflies from the bath. I also recommend visiting in June. [Meals] Both the portion size and taste were ideal. Rather than the over-the-top extravagance that can be common at a Ryokan, the dishes felt genuinely “just right,” with thoughtful attention throughout. [Hospitality & Service] There seemed to be many international staff members, but their sincerity really came through, and their service was pleasant. With a comfortable sense of distance—not too close, not too far—the hospitality was also exactly “just right.” My parents and cousin were delighted as well, which I think says it all. I would love to stay again if I have the chance. Thank you very much.

I stayed here with my sisters and mother for a family trip. The interior was beautiful and luxurious, exactly as shown in the photos—we were amazed! The sauna and open-air bath were spotless, and we enjoyed them again and again. We had fun making marshmallows, baked apples, and roasted sweet potatoes at the fire pit, then did a BBQ on the indoor grill. There’s a large supermarket nearby with everything you need, so it’s easy to come empty-handed. The beds were incredibly comfortable too. Our first glamping experience was a huge success—we’ll definitely be back!!

During our 2-night, 3-day stay, we were able to truly relax both body and mind. Since we live in Saitama and this is Kagoshima, we can’t visit often, but we would definitely love to return. From the warm welcome to the delicious dinner… the treats of shochu and fireworks… I’m still thinking about how best to describe how wonderful it all was. The food was never flashy; instead, it was carefully prepared using freshly harvested vegetables and local fish and meat, and it felt as if I was becoming healthier from the inside out. Simply delicious! You can also feel the attention given to the tableware and presentation. The hot spring water… without a doubt, it was outstanding. We also felt completely at ease in our Room. Above all, we could sense kindness and care in every detail. The message written on a beautiful leaf, and the rice balls and rolled omelet you gave us to take when going out or returning—both were heartwarming and delicious. Thank you very much. Your warm hospitality—while maintaining just the right distance for each guest—was excellent in every way. This Accommodation reminded us of a gentle kindness that daily busyness had made us forget. Lastly… we hope that adorable pair of chickens stays healthy for a long time. Thank you for such wonderful memories. We would love to visit again for sure.

The building isn’t new, but it was clearly well maintained and very clean! It was a pet-friendly Room, but there was no noticeable odor at all. We were very satisfied with the Room!! The pool is available from 9:00 to 17:00, but since check-out is at 10:00, using the pool in the morning feels a bit rushed. I thought it would be nicer if check-out were at 11:00 so we could relax more. Next time, I’d like to come back for a Multiple Night Stay and take it easy!

They provided clear, courteous explanations via LINE even before our stay, which made everything easy to understand. During the stay, they also sent updates via LINE, so we had nothing to worry about. When we entered the Room, it was clean and smelled wonderful. The tableware and cooking utensils were well stocked, so we had no inconvenience. There were only a few amenities, but since preferences vary, it didn’t bother us. There is no TV, but we watched movies on the projector—it felt luxurious on a big screen. We stayed mainly for the sauna, and it was piping hot—very satisfying. It would have been even better with a cold plunge bath and relaxation chairs. You can see the Mogami River from the Room and the bath—it’s very soothing. It was an excellent sauna trip overall.

Once again, our whole family had a wonderful two-day stay. From the moment we arrived, the staff were exceptionally kind and attentive as always, and we truly appreciate it. A variety of food and drinks are also available in the lobby, which our children look forward to every time. This time as well, they were especially excited for the brown sugar buns and warabi mochi, and they were delighted. We were also very satisfied with the pool, including the slide. Both dinner and breakfast were very luxurious and made for a great time together. Thank you as always. We will definitely stay again.

Thank you very much for your prompt and kind support when my wife’s condition suddenly worsened and required emergency assistance. We are also truly grateful for your thoughtfulness in preparing a breakfast box for us when we returned from the hospital. This stay ended up being quite hectic, but next time we would love to take our time and fully enjoy the Accommodation. Once again, thank you sincerely for your warm hospitality. Thank you very much.

The Hotel is located right in front of Miyajima Port, making access excellent and extremely convenient. Even before check-in and after check-out, we could use the lounge and enjoy ice cream, coffee, and other drinks. Depending on the time of day, there was also a momiji manju service, plus vouchers to redeem momiji manju at shops on Miyajima (including fried momiji), and candy ice cream after the bath—everything was thoughtfully provided. The facilities were very clean, and the buffet featured carefully prepared dishes made with locally sourced ingredients. With an all-inclusive plan that included alcohol as well, we were very satisfied overall. The lemon herb tea in the restaurant was especially delicious; we highly appreciated that it used Hiroshima lemons and herbs, to the point that we wanted to buy it. We think it would be great if it were sold in the Hotel’s souvenir corner or similar shop.

A relocated samurai residence Accommodation that appears tucked away in the mountains. The Room was very spacious and spotless, with thoughtful touches throughout and plenty of cherry-bark craftsmanship—exceptionally comfortable, and I couldn’t stop admiring it. On the Room terrace, I relaxed while listening to insects and birds, and the private open-air Onsen bath was wonderfully soothing. The meals were also absolutely delicious. Thank you to all the staff for your warm hospitality.

I felt it was a classic, charming old Japanese Hotel. The building’s presence, the restaurant, the guest rooms, and the interior were all wonderful. I stayed on a Plan with breakfast and dinner included. The food was just as delicious as what you’d find at Hotels in Tokyo, and they kindly accommodated my dietary dislikes so I could fully enjoy the meals. All of the staff provided excellent service, and I felt everything throughout my stay was great. I would love to stay again. Thank you very much.

The Rooms in the new building were well-designed and clean, making for a very comfortable stay. Dinner featured many ingredients from Mie Prefecture and the Kumano area, and the sashimi was delicious. The staff were kind, and we appreciated having a laundry room as well as discounts on souvenirs.

This Accommodation is a day-use Onsen Facility with lodging, overlooking the satoyama landscape of Okuizumo. Thank you for letting us stay at a very reasonable rate as part of the “Special Room Grand Reopening Commemorative” offer. The Room was clean and comfortable. The refrigerator was well stocked with complimentary drinks such as beer, chu-hi, sake, and tea. There was also a coffee machine with plenty of coffee beans provided—perfect for coffee lovers. The open-air bath is not very open, but it is free-flowing from the source. However, since the source temperature is low at 29°C, it was disappointing that hot water needs to be added. Because it was hot in July, we mostly bathed using the source water as-is. When I returned to the air-conditioned Room I felt chilly at first, but afterward my body warmed up from the core. The large public bath was far from the Special Room, but I still went three times. I noticed a slight chlorine smell, but it was nicely warm. It would be ideal if the in-room bath’s spring water could be heated. For dinner we had the top-tier “Matsu Kaiseki” at a table in the restaurant. At this great price (50,000 yen), we were fully satisfied; however, if it were priced at 70,000–80,000 yen or more for two people, I think more creativity would be needed both in the dining setting and in the meal content. As of writing this Review on IKYU.com , it seems that Special Rooms are not currently being sold there. We were glad to enjoy beautiful satoyama views with no solar panels or anything else in sight from this Accommodation. All staff served us with warm smiles and pleasant hospitality. I also appreciated that most staff were local Japanese rather than foreign workers. We support hardworking Japanese Ryokan like yours. If charging regular rates, we hope you will consider adding one more step of “specialness” worthy of a Special Room. We would love to stay again.

Due to various circumstances, I hadn’t been able to visit for quite some time, so this was my first stay in about two years—but it was still an Accommodation that left me completely satisfied, just as always. From the Shuttle Service onward, everyone was kind and helpful, and after arriving the stay was truly comfortable—warm and homey—and I was able to relax at a leisurely pace and unwind from everyday stress. At check-in I was told, “Our sommelier is on duty today.” I love wine and always look forward to dinner here, and this time the sommelier came to my table and kindly explained many things in detail to someone like me who’s simply a wine lover without much knowledge. Just listening and imagining those explanations while drinking made it an incredibly enjoyable time. Of course, every dish was delicious as well. Thank you for your thoughtful care even though I was traveling solo. I felt lucky that my stay happened to coincide with a day when the sommelier was working. This Accommodation always makes me feel a little sad when it’s time to leave—and from that very moment it makes me think, “I’ll work hard so I can come back again.” I will definitely stay again. Thank you so much for everything!!

We stayed in the Force Room. Thank you for accommodating our last-minute Reservation.\nAlthough the Room is a separate building with a thatched roof, it is not an old traditional house; the interior has the latest facilities, so we were able to stay as comfortably as we would at a city Hotel.\nFrom the Room, we could see the thatched roofs of other rooms, and it felt like we had traveled back in time to another world.\nWe used the spacious open-air bath in our Room; the hot spring water was slightly cloudy with mineral deposits floating on top, and it was wonderful.\nThe large public bath is also right by the river, offering an open, airy feel and an excellent location.\nHighly recommended Accommodation.

The Room was spacious and uncluttered, so it felt like pets wouldn’t be able to get into mischief. It also felt reassuring even with a baby. There was a large trash bin, and being able to throw everything away in one place was more convenient than having multiple small bins. Meals were great as well—BBQ was prepared for each Room, so we only had to grill. The meat was very delicious, and the rice had already been cooked in advance, which showed how thoughtfully everything is arranged. There is very little direct interaction with staff, but if you need anything and call, they come quickly and help. The in-Room bath was wonderful, and there is also a large public bath where you can enjoy different types of baths. The large public bath was almost private during our stay. Each Room also has a cart, making it easy to get to the large public bath. Driving the cart was a fun bonus. There are many insects outside, but measures are taken so they don’t get into the Room or onto the balcony, and there were none at all in the large public bath. A lot of insects fly around outdoors, but it’s impressive how well they prevent them from coming inside. Insect repellent is also provided, which made us feel fairly at ease. It’s an Accommodation I’d like to visit again—next time for a Multiple Night Stay.

Among the dinner and breakfast buffets, the salad vegetables, Jersey milk, and desserts such as milk pudding were especially delicious. I was disappointed that I couldn’t try everything. In the lobby, a wood-burning stove was lit even in summer, and the crackling sound was very soothing. Although I didn’t try it myself, families with children were roasting marshmallows on skewers over the stove. It was a relaxing one-night, two-day stay for both body and mind.