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We traveled with my elderly mother-in-law, and as on our previous stay, everything—such as preparing chairs—was arranged with extra care, allowing us to spend a very comfortable time. The meals were consistently excellent as well. Since we stay around the same time every year, we would appreciate it if you could consider adding a bit more variety to items such as the hassun. To all the staff, thank you very much for your help and thoughtful attention.

Thank you for taking care of us for two nights and three days. I have stayed in many places around Japan, but this is the first time I’ve written a Review. It was a wonderful stay, and although I didn’t have time to properly express my thanks in person, I’d like to do so here. Work has been very busy lately, and this time I came hoping to “just relax,” and this Accommodation was exactly what I was looking for. From our Room we could look out over the sea at Matsushima, and without having to leave the Accommodation much at all, we were able to spend slow, luxurious time simply gazing at the ocean. The cheerful and courteous service from the staff in charge of our Room left a strong impression on me, and thanks to them we felt comfortable throughout our stay. At the dining venue as well, they casually checked in with us—“Are you cold?”—and even someone like me who gets cold easily was able to relax comfortably. The tea sweets provided were delicious, and the bath was extremely soothing. After bathing, it’s also a fond memory that I could unwind by reading while enjoying cold tea at “Salon Kura.” Every meal was truly delicious. In particular, the anago (conger eel) takikomi rice really stayed with me. We were told that any leftovers could be made into rice balls, but it was so easy to eat that we kept reaching for more with our chopsticks and finished it all. My partner seems especially impressed by the Sendai Kuroge Wagyu steak. Being able to grill sasa-kamaboko at breakfast also made me happy—it felt uniquely Miyagi. Even when we were leaving, you prepared sightseeing maps and gourmet information for us as well, and we felt your warm thoughtfulness right until the end. It was a truly lovely Accommodation where you can take your time enjoying both Matsushima’s scenery and how comfortable everything feels on-site. It ended up being a stay that refreshed both body and mind. We would love to visit again. Thank you very much for everything during our stay.

The breakfast featured an abundance of Miyagi’s local specialties. Unfortunately, I couldn’t try everything, but everything I did have was truly delicious. Seafood, zunda, Sendai chili oil, a miso soup tasting, sweets—it's rare to see such an extensive lineup. I stayed for only one night due to work, but it was so good that I’d consider staying two nights just to enjoy the breakfast.

It was a wonderful Hotel where we could truly enjoy Lake Biwa. The Room offered a panoramic view of Lake Biwa and felt incredibly open and airy. The interior also had a luxurious touch, and we genuinely enjoyed simply spending time in the Room. All of the staff provided excellent service, proactively checking in with us, so we never had any trouble during our stay. The Onsen was especially memorable. The water quality was excellent, and the view of Lake Biwa from the open-air bath was exceptional. On the day we stayed, a crescent moon reflected on the lake’s surface, creating an enchanting scene. The amenities were also high quality. We were very satisfied with the all-inclusive lounge as well. With its high ceilings and spacious atmosphere, enjoying drinks freely while looking out over Lake Biwa was truly fantastic. Dinner featured an outstanding full-course Omi beef meal—so much so that it felt like great value for what you get. There was also a wide selection of drinks, and we were especially happy to see many local sake options available. They paired perfectly with the fresh ingredients. Breakfast was a buffet featuring locally sourced ingredients with plenty of variety. The restaurant had ample seating, so we could dine comfortably without waiting while enjoying views of Lake Biwa. If I had one request, it would be helpful to have a Plan without dinner as an option—this would make it easier for guests on a Multiple Night Stay to enjoy dining out for one evening. For that reason, we changed our stay from two nights to one night this time; however, after actually staying here, it was such an excellent Hotel that we regretted not booking a Multiple Night Stay. Next time, we would definitely like to stay for multiple nights.

I stayed here while sightseeing in Sendai. Since three of us shared one Room, it felt a bit small (as expected), but the price was a great value and my friends were surprised! The large public bath is small but very clean, and the amenities are well stocked, making for a very satisfying stay. I’d like to stay again!

Overall, it was a compact Accommodation, but perhaps because it is new, it was very clean and comfortable. Although it is a new Facility, the in-room TV was not a smart TV, so I’m deducting one star; however, the breakfast was delicious, and Nono is wonderful as always.

The only drawback is that it’s far from the station, making it a bit tough to walk. However, once inside, you can enjoy reading comics, have ice cream, and the Room is equipped with individual air conditioning for comfort. Being able to use the bath all night is also greatly appreciated.

This was my first trip to Sendai, and I also visited the Matsushima area for the first time. From the hospitality to how well-stocked the amenities were, everything exceeded my expectations, and the view from the room was wonderful. The meals were also very delicious. I did notice a few small flies in my room on the 4th floor, but other than that I was satisfied.

I stay here every year on my business trips to Sendai. With direct access from the station, I feel safe even when checking in at night. The mattress was very comfortable, and I slept soundly until morning. I felt refreshed with no lingering fatigue from the first day, so I was able to stay active on the second day as well. I look forward to staying again next time.

Thank you for having me for one night. Not because I’m a senior, but when choosing a Hotel, having a large bath is an important requirement for me. Just like in Sapporo, I was able to enjoy a very pleasant bath. This trip wasn’t specifically to visit Sendai, but next time I’d like to plan an itinerary that includes staying at this Hotel again. Also, three hours after checkout I realized I had forgotten my glasses, and when I returned your staff handled it properly and I was able to retrieve them. Thank you very much.

When I arrived tired, a male staff member kindly spoke to me, and I truly felt his thoughtfulness. After a long journey, those few words were very comforting. Check-in is usually at 2:00 PM, but since the Room was ready, I was shown to it earlier. Thanks to that, I could rest right away, which I really appreciated. The Room was clean and very comfortable. I was able to relax and had a very satisfying stay. The location was also great—easy to find by going almost straight from Sendai Station East Exit—so I arrived without getting lost. I would definitely like to stay here again when visiting Sendai. Thank you very much.

The room was clean and comfortable. Above all, the breakfast was excellent. I was surprised to see beef tongue served for breakfast. Although I usually don't eat much breakfast, I had seconds of both rice and beef tongue. The beef curry was also delicious. If I visit Shiroishi again, I would definitely like to stay here again. Thank you very much!

I stayed here on a business trip. It’s not far from the station, and there’s a convenience store nearby, which was very convenient.

The spacious, comfortable lobby and the nearby parking lot made parking very convenient. The Room was clean, with a wide range of yukata sizes available, and I really enjoyed the view from the window. Dinner and breakfast offered a great variety of dishes, including sushi and rice balls made by the chefs, steak, and more. Everything was delicious, and there was also an excellent selection of desserts.

I have stayed here several times, and the location is convenient and easy to access. This time, I was upgraded from a standard single room to a double in the Ladies’ Room, which made my stay even more comfortable. I recommend this Hotel in Sendai to anyone.

I stayed in the Women-Only Ladies’ Room (No Meals Included). I visit Sendai a few times a year with an overnight stay, but this was my first time using this Hotel. What made me choose it among many Hotels was the women-only floor with security access and the separate bathroom. The Room had been renovated and was very clean. The loungewear was a two-piece set, and the amenities were high-quality—something you’d expect from a ladies’ room—which really lifted my mood. There is also a water dispenser on each floor, so it’s helpful that there’s no need to buy bottled water. The front desk staff were also very pleasant. I initially thought it might be a bit far from the station, but it turned out to be no problem at all. Next time, I’d like to try the breakfast.

We stayed on August 1–2, 2026! The Room (depending on the Plan, I assume) felt like it could have been a bit deeper and wider, but it matched the photos online. This was our first stay at Taoya as a family of four, including a second-year university student and a second-year high school student. We loved the all-inclusive free drinks (including alcohol) throughout our stay, plus the welcome dessert (the mini Mont Blanc was freshly piped on the spot). At dinner buffet, there were shake salads, freshly grilled and carved steak, and each table had a small burner for mini hot pots. There were also pasta and pizza, and even late-night snacks included in the Plan—everything was excellent in both taste and portion size. Breakfast was also buffet-style with build-your-own rice bowls, grilled fish using the tabletop burner, and freshly baked mini apple pies brought around to each table (they’re seriously piping hot, so be careful when eating). Our whole family was very satisfied. At dinner one night while we were taking a selfie with an outstretched arm, a staff member kindly offered to take our photo—an extra touch that made us even happier. The location was great too: easy access to Momiji-dani Suspension Bridge and the Nasu Highlands area, and Nikko is just over an hour away by expressway. Since it’s in the mountains we were worried about insects, but they didn’t bother us at all—we didn’t even encounter any during an evening walk (to the nearest suspension bridge), at the open-air bath on the 4th floor, or in our Room. The only insect we really noticed was dragonflies flying around the courtyard; little kids seemed to enjoy having them land on their fingers. Personally, I especially liked the courtyard bonfire! Thank you very much—we’d love to come again if we have another chance. (*Menus and types of insects may vary depending on season and timing.)

The staff were kind and attentive, and I was able to enjoy a comfortable stay.

I stayed here while visiting my hometown. My husband had previously stayed for work and said the breakfast was very delicious, so I was looking forward to it. For both days, we enjoyed a delicious breakfast at a relaxed pace. They also kindly accommodated an early check-in. What was disappointing was that the Chinese restaurant was closed that day. On the second day, I put out the sign requesting Room cleaning and left, but when I returned close to 3:00 p.m., housekeeping was still in progress. Perhaps it had been overlooked… I had no choice but to wait in the lobby until it seemed they were about to finish. Lastly, when leaving the parking lot, the free ticket wasn’t enough and I had to pay extra. If someone had mentioned that charges apply after 24 hours, for example, I could have confirmed it at the front desk before leaving. Other than that, the service was excellent and we had a very comfortable stay.

The Room and service were excellent, and the teppan kaiseki at Natori River was truly outstanding. Although it is limited to two parties per day, we were the only guests that day, so it felt like a private stay and we were able to enjoy both dinner and breakfast at a relaxed pace. We stay at Accommodations of a similar class several times a year, and this was one of the best value Accommodations we’ve experienced in quite some time.