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Every staff member was attentive, the Hotel was spotless and dust-free, the Room air felt fresh and clean, and it was a quiet, comfortable space you wouldn’t expect in the city—an outstanding Hotel. Breakfast was also excellent: eel rice bowl, chirashi sushi, miso soup, melon, and more such as tsukudani and Toraya sweet bean paste—everything was thoughtfully selected down to the smallest details, so I could relax and enjoy it little by little. I’d love to stay again.

Close to the station, with great convenience, a clean Room, and plenty of amenities. Above all, the staff were very courteous and helpful. Even when taking photos, a staff member kindly offered assistance, which made our stay comfortable. The meals were delicious as well—we were very satisfied. Thank you very much. However, it was disappointing that the window design seems difficult to clean and there was some dirt on it. I looked into it and it seems this was anticipated, but perhaps it turned out to be more challenging than expected.

The room is by far the most spacious in its price range. The bathroom and toilet are separate, and the toilet has an Otohime sound-masking device, so my wife was happy. The amenities are more than sufficient, and the Room is clean. Most guests are foreigners, but there’s absolutely no inconvenience for Japanese guests. We stayed for a Multiple Night Stay and had no complaints at all. I’d like to stay again. The nightwear is unisex by default, so it might not fit larger men. I’m 175 cm / 73 kg and it felt a bit tight. They may offer loaner sizes as well. Coin laundry: washing 100 yen; drying 200 yen per 20 minutes. In standard rooms, the hair dryer is a Panasonic model that costs around 5,000 yen. Small packs of cleansing oil, toner, emulsion (lotion), face wash, etc.—the kind that’s fairly pricey (according to my wife)—are available for free. The shower water pressure is good too. There’s also a convenience store just a 1-minute walk away, which is very convenient.

The Room was spacious, the Facilities were excellent, and everything was kept very clean, making for a wonderful stay. I made a Reservation without breakfast, but changed it and tried it—everything was delicious. Each ingredient left a great impression. Best of all was the staff service; everyone was extremely courteous and made my stay very comfortable. The next time I stay in Naha, I would love to return.

I became a fan of The Gate Hotel in Kyoto, so I stayed here in Osaka as well. The location is, of course, excellent. Every Room offers a wonderful view. The interior is clean and efficiently designed. Details like the side tables use eco-friendly materials, giving it a modern feel throughout. Breakfast was delicious across the board, and I was very satisfied. I will stay again.

I stayed here last year and found it very comfortable, so I chose it again this year. It was an excellent stay. Last time, I wrote a Review saying there was “a little dirt in the corner of the bath,” but this time everything was thoroughly cleaned down to every detail, which truly impressed me. It’s within walking distance of Nagoya Station, and you can get close via the underground passageways. The service is attentive in just the right way—not overbearing. The Room is clean and comfortable. I have no complaints at all. I will stay here again when I visit Nagoya. Thank you very much.

This is an excellent Hotel in every respect—Room cleanliness, staff hospitality, delicious meals, and amenities such as towels and slippers. The location is also great, and my daughter always looks forward to visiting the Familia flagship store. You won’t have any trouble finding dinner options nearby. It has become our regular Accommodation whenever we stay in Kobe.

This Hotel offers the ultimate stay-in experience, where you can enjoy breathtaking views you don’t usually get to see from the sofa in your Room. With nothing around to block the view, you can take in Osaka from high above. Corner Rooms face west, so depending on the weather, you may catch a beautiful sunset sinking into Osaka Bay. With direct access to department stores and restaurants, and more shopping Facilities just a short walk away, it’s perfect for picking up a few things and then relaxing in your Room at your own pace. No matter when you stay, you’ll have an amazing time—this is a place you’ll want to return to again and again.

I stayed for a Multiple Night Stay of 3 nights. There are two entrances, one on the ground floor and one on the basement level; the basement is connected to JR Sapporo Station and Sapporo Subway Station via an underground walkway, so you don’t have to worry even on rainy days. The Room was clean, with a great view of Sapporo Station right in front of the window. There is also a large public bath, which was perfect for relaxing after a long day. I’d love to stay here again if I have the chance to visit Sapporo.

The area isn’t very safe due to the location, but once inside, it was so clean that I felt at ease. The bathtub was spacious, and it was fun being able to switch between different shower heads. The selectable bath salts and the POLA hand soap also smelled wonderful. There were blinds by the sink area in front of the bathroom, which made me feel more comfortable, and opening them made the Room look larger—really nice. I expected a typical business hotel, but it was very clean! I could watch lots of apps on the TV by logging in, and mirroring worked too. Also, I personally loved the drip bag coffee and lemon mint tea—they were delicious and made me happy. For eco reasons there wasn’t bottled water in the Room (it seems you can get some by following their Instagram), but there was a water dispenser system where you go fill up yourself, and it was great to have both room-temperature water and cold water. The BALMUDA electric kettle looked stylish too—big plus points. The Superior Double bed was extremely comfortable as well. I want to go to Royal Host next time! Very satisfied!

A wholehearted recommendation for sauna lovers! You can fine-tune the sauna temperature, and there’s a great selection of aroma oils available. With Coleman chairs, a spacious cold plunge, plenty of water and ice, and non-alcoholic drinks—everything is thoughtfully prepared. The salmon bento breakfast is so delicious you’ll want it again and again. Dinner is also excellent, so I highly recommend ordering it! I’ll definitely be coming back regularly!

We stayed with our child, and thanks to the friendly staff who spoke to us warmly, both parent and child were able to relax and enjoy a comfortable stay with peace of mind. The meals and drinks served at SPECIALTY SALON were also excellent. Next time we stay, we would love to try breakfast at THE MOMENT as well. Thank you very much.

From the moment I entered the Room, it felt spacious and open. The Room was also a relaxing place to unwind on my own. I was happy to have Shuri miso soup for breakfast, but it would have been even better with some ingredients in it.

As I’m elderly and can’t eat much, I stayed on a room-only Plan without meals. I was very satisfied with the beautiful view of Mt. Fuji right in front of me. The older manager and the staff were also very kind, and I really appreciated their hospitality. The Hotel was clean, and I would like to visit again if I have the chance. Thank you very much for taking such good care of me.

The large public bath was a wonderful amenity. Breakfast was delicious too—I ended up eating more than I meant to.

All staff were friendly and approachable, and we had a wonderful time. For breakfast, the Thai dishes on the 2nd floor were excellent, and the reservation-only Japanese breakfast in the Club Lounge was also outstanding—both were very satisfying. We also visited Osaka’s rare rooftop bar, “Crude Deck,” and enjoyed an evening atmosphere reminiscent of Southeast Asia. We would love to stay again.

We stayed for two nights and three days to celebrate my 61st birthday a week early. The lounge staff shared the information about my birthday, and I was truly moved by everyone’s kind greetings. Our third-grade daughter also decided she wanted to do a “job interview” for her summer vacation school project, and we are deeply grateful that you took the time to accommodate her as well. She was thrilled, and she thoroughly enjoyed the pool and the lounge sweets—everything was wonderful. My wife was able to relax fully over the three days, and we’ve agreed that we would definitely like to stay again for our wedding anniversary at year-end. We will visit again as a family of three, so we look forward to seeing you then. Thank you again from the bottom of our hearts.

I made a Reservation at this Hotel for a day trip to a remote island. I have stayed here before, back when it was the previous Hotel. I loved the open-atrium restaurant and its atmosphere. This time, it’s newly renovated and beautifully clean, and the interior design is wonderful. The small items in the Room were also charming. Since it was a bit chilly, I put on the loungewear (pajamas?) provided in the Room, and it felt so soft that I’d like to buy one separately. Many of the staff seemed to be from overseas, but everyone was very pleasant. I would love to stay again if I have the chance.

Our annual Okinawa trip! This year, it was a girls’ trip for two. We usually stay in the north, but this time we decided to do some sightseeing mainly in the south of the main island. I had wanted to stay here for a long time, and my wish finally came true. Although it’s centrally located, once inside the Hotel we could truly feel a calm, spacious atmosphere. The hospitality was also outstanding. I had made a Reservation for a spa treatment from 3:00 PM, but there was an accident on a nearby road and we couldn’t move for almost an hour, so we ended up arriving at 4:00 PM. Even though I contacted them in advance, they welcomed us with such warm and gentle care. The spa staff were also incredibly kind and accommodating. They even helped us set up our navigation despite how busy it was, and thanks to everyone’s support we had a truly comfortable stay. Thank you very much.

I stayed here before (about three months ago) and had a great experience, so I chose to stay again. I was satisfied, as I could relax in the large public bath. As for the amenities, considering the price, I suppose they were reasonable—sorry to mention it. I recommended this place to someone who traveled with me, but it seems they stayed at a different Hotel. Thank you, and I look forward to staying with you again.