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This is a small luxury hotel with 55 rooms. Because of that, the staff pay close attention to every detail. They greeted me by name whenever we passed, and kindly listened to casual conversation—it's the kind of hotel that makes you want to come back again and again.

The female staff member at reception during check-in impressed me with her proactive, exemplary hospitality. I stay at Hotels for a change of pace, and this Hotel made me feel at ease in every way—facilities, staff, and overall comfort—with no small discomforts. It was part of the Plan, but I gladly took them up on it and stayed for 24 hours. At reception, they said, “Please let us know if there is anything you need,” showing a positive attitude. At the restaurant as well: “Please relax and enjoy your stay.” They even asked, “Did you sleep well?” You don’t often hear that elsewhere. It had been a while since I stayed at a major international chain Hotel, and their training truly showed. The Room design is also charming. I can see why it’s popular with guests from both Japan and abroad.

I stayed here as a birthday gift for my sister. We were amazed the moment we entered the Room—not only did you prepare a Room with a view of the five-story pagoda, but you also gifted us sparkling wine to celebrate. My sister was absolutely thrilled. In the lounge, we enjoyed a wide variety of drinks and alcohol, along with visually stunning sweets and carefully crafted dishes. At night, we dined at the rooftop bar while taking in Kyoto’s night views. For breakfast, I chose a conger eel hot pot—something rare for a Hotel breakfast—and truly savored Kyoto’s summer flavors. We were also able to visit Kiyomizu-dera early in the morning when it was quiet and uncrowded, which made us very happy. It seems it became a wonderful memory for my sister as well. Thank you very much for taking so many photos for us.

Using aromatic vegetables, fish, and meat from the Kyoto area, each ingredient is prepared and served with the utmost care to preserve its natural fragrance, flavor, and texture in the best possible way. The chef’s evolving craft was truly impressive. I was also moved by the sommelier’s sincere dedication to wine. The cuisine feels perfectly suited to this one-of-a-kind Meiji-era mansion dining experience in Japan.

Thank you again for your wonderful hospitality. We were thrilled to stay for the first time in a Japanese-style room with a jacuzzi, which is usually very hard to secure a Reservation, and my cousin and I were overjoyed. We could also admire the Mid-Autumn full moon through the large open picture window at the front—it was an unforgettable, moving moment. Throughout the property, we were impressed by the thoughtful touches everywhere: simple arrangements of wildflowers and fine pieces on display that we could enjoy as we walked to the restaurant and public bath. The moon-viewing décor in the lobby lounge, as well as the magnificent folding screen and large floral arrangement at the entrance, were all wonderful. Next time, I would love to visit with my husband and family, including my son and his wife. Thank you very much.

Because our previous stay was so enjoyable, we returned. The Room, service, and hot spring Facility were all very comfortable. Both dinner and breakfast were prepared in a way that really highlighted the quality of the ingredients. The sweets in the Room and the herbal tea before bed were soothing for both body and mind. It’s been a long time since I’ve slept so deeply and felt this well-rested. Maybe it’s just my imagination, but my skin even seems to be in better condition. We would love to stay again.

This is a perfect Accommodation no matter when you visit. It was Kyoto in extreme heat, but thanks to your thoughtful care in many ways, we had a wonderful time. The pike conger is a must in this season; it is an additional-order dish, but highly recommended. We are planning to visit again in autumn.

I stayed at this Hotel for the first time after wanting to for a long time. I stayed in a Room with a terrace, and it was spacious enough to relax comfortably on the terrace or sofa. The Room was also kept very clean, which I was happy with. Breakfast was delicious as well. I would like to stay again.

I stayed here with my parents and my 7-month-old daughter. It was even more baby-friendly than I expected! They provided a diaper disposal bin, baby bath, baby soap, bed guard, Bumbo seat, and even bath toys. In addition, the dining area for both breakfast and dinner was a private room. With tatami flooring, we could relax and enjoy our meals without worrying too much even if our baby crawled around or made a bit of noise. They also helped warm up baby food and provided tableware and a high-low chair, which was incredibly helpful. The food was delicious—we were truly satisfied! The staff also spoke to our daughter often, which made us feel very welcome. I especially recommend this place for families with children.

We stayed as a family of three adults. For three people, many places offer a twin Room with an extra bed, which can make the bed arrangement tricky, but this was a four-person Room with four beds and two toilets—more than enough for three adults and a wonderful Room. I would have liked it even more if the table area had been Japanese-style. The amenities were well prepared, and we were satisfied with the Facility, including the large public bath and lounge. The welcome drink was nice, and both dinner and breakfast were delicious. However, at both dinner and breakfast, the staff serving the food did not look clean in their attire, which was very disappointing given how lovely the dishes were.

The views, the people, the space, and the food—everything was exceptional. I felt instantly healed rather than gradually. The sunset was beautiful, and every staff member’s hospitality was heartfelt. The cooking that brought out the best in each ingredient was outstanding, as were the delicious broths. Not only dinner but also breakfast was truly elaborate and carefully prepared. I could go on forever, but in short, it was wonderful. Thank you very much.

I enjoyed the shojin ryori (traditional Buddhist vegetarian cuisine). The meal was plentiful and very delicious. The morning service and the guided explanation were also wonderful experiences.

We chose this property because we wanted a room with a private bath and were also attracted by the lounge, and it exceeded our expectations. The entire property and our room were spotless and beautiful, and we were especially impressed by the wonderful service from all of the staff. Thank you very much. We would love to visit again.

This was my first stay here, and I felt thoughtful attention to detail throughout, making it a very comfortable experience. First of all, the location—right in front of Kyoto Station’s Hachijo Exit—is extremely convenient. Even with large luggage, getting around was easy, which was a huge help on this trip. Inside the Hotel, the lobby is spacious and there is also a guest-only lounge, which I really appreciated for relaxing. The lounge is accessed by tapping your Room key card, and there is a wide variety of drinks available—not only coffee but also options like matcha latte—free to enjoy. You can even take drinks back to your Room, and I was surprised that the lounge could be used even after check-out. It’s a wonderful service that lets you relax until the very end. And what I especially loved this time was the large public bath. It was kept very clean, with thorough cleaning and well-stocked amenities. During my stay I used it three times—in the evening, at night, and in the morning—and it was pleasant every time. You bring towels from your Room, but just in case you forget, spare towels were prepared at the entrance as well. I really appreciated this kind of consideration for those “small inconveniences.” I felt this is a Hotel that not only has excellent Facilities but also pays close attention to every detail so guests can enjoy their stay comfortably. I liked my stay so much that I would definitely like to stay here again when visiting Kyoto.

We stayed here to celebrate our daughter’s birthday. From the moment we arrived, all of the staff were extremely courteous, and we were able to spend our time comfortably. They also kindly helped with a birthday surprise, which made our daughter very happy and turned it into a truly memorable birthday. The room had a calm atmosphere, and we were able to relax and enjoy the hot spring in the in-room bath. The hot spring in the large public bath also had a great view and was very refreshing. Every dish was delicious, and we loved the beautiful presentation that reflected the season. It was enjoyable to look at as well, and we were able to take our time over the meal. We are truly glad we chose this place for such an important day—our daughter’s birthday. It was a wonderful inn that made us want to stay again on another special occasion.

I ended up traveling on short notice during Silver Week and booked in a hurry, but it’s reassuring when the service is consistently reliable anywhere. I gave 3 stars because I was injured for an unrelated reason and didn’t use the bath (I only rinsed off with the shower).

This Accommodation is highly recommended. The Room was clean and comfortable, and with the fresh greenery of the season, the semi-open-air Onsen was absolutely wonderful. The front desk staff were also very helpful, and we had a pleasant stay. The location and surroundings are excellent. It’s an Accommodation I’d love to visit again. Next time, I plan to choose the largest Room with an open-air bath.

We booked the Plan with dinner on a riverside dining platform, and not only was the meal excellent, but we also had a wonderful time chatting with a maiko, which became a great memory.\nThe in-house Facilities were also superb, and we especially enjoyed the Onsen twice.\nWe were truly moved by the warm hospitality of all the staff. Thank you very much for taking care of us.

We stayed as a family of three with our child who had just turned one. As it was our first trip with a baby, we were a bit anxious, but we felt at ease thanks to services such as stroller rental, bed guard installation, and a diaper trash bin in the room. Washer-dryers are also available on each floor, which was very convenient. Although there are many international guests, everyone was calm and considerate, and we were able to enjoy a relaxing chill time in the lounge and on the terrace. The Accommodation is also kept very clean.

I made a Reservation just two days in advance, and the property was very clean with a calm atmosphere, so I had a comfortable stay. Since it was a one-night stay with No Meals Included, I didn’t use anything other than the Room. I didn’t have much interaction with the staff, but they greeted me politely when I went out, and their bright, friendly manner was very pleasant. The Room was spotless and well stocked with amenities, and I was able to relax quietly. The area is rural and there aren’t any convenience stores nearby, but there are small shops, an Onsen Facility, and restaurants just a short walk away, so even with children we were able to enjoy ourselves 충분に楽しむことができました。 I also got to enjoy Saga’s beautiful nature and cherry blossoms. With great weather as well, it turned into a wonderful trip.