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I had to change my itinerary and made a last-minute Reservation, but I had a very comfortable stay. Security was excellent: for the free laundry, you get a key from the front desk to enter, and both the washer and dryer can be locked. The women’s bath is unlocked by entering a password, which made me feel very safe. The bath is open for long hours, much more spacious than expected, and both the showers and hair dryers were ReFa—I was thrilled. The welcome drink and cold-brewed tea were also delicious. I would love to stay here again when visiting Nagasaki.

I live in Kobe and have been hiking Mt. Rokko and the surrounding mountains frequently for many years. I often passed by “Ocean Terrace Ajisai” and had been curious about it for a long time. After reading the Reviews, the food looked absolutely delicious. So I made a Reservation for our wedding anniversary. The meals more than lived up to their reputation—beautifully presented, wonderfully flavorful, and truly outstanding. Both dinner and breakfast left us happily stuffed. Everything was delicious, but I was especially impressed by how surprising and exquisite the fig dengaku and peach potage were—and it was my first time in my life to be genuinely amazed at how incredibly good Narazuke could be. The dashimaki tamago that appeared with a burst of steam when they opened the bamboo mat was also exceptional. Everyone at the Accommodation was kind and attentive, sharing enjoyable stories that made us feel at ease. The view was slightly hazy when we arrived, but when I woke up around midnight and stepped out onto the terrace, there were the night lights from Kobe to Osaka—and a full moon! I was thrilled by both our good luck and its beauty. And in the morning, seeing trees wrapped in mist—Mt. Rokko like I’d never seen before—moved me again… I would love to stay again in a different season. When making the Reservation, I saw the Room size in square meters and assumed it would be compact, but I must have misread it—it felt very spacious and relaxing, which was wonderful too.

I stayed for two nights on my first trip to Hakodate. The view was amazing, and everything—from the service to the Room—was excellent. The Hotel also offers loaner bicycles, and there are plenty of nearby options such as car rentals and convenience stores. It’s also within walking distance of the station. There’s a morning market just a short walk away, so I had breakfast there. When I arrived in heavy rain, they immediately lent me a towel, which really warmed my heart. Even though I went in and out many times a day, they always greeted me with a smile, saying “Have a nice day” and “Welcome back.” There was no waiting for the elevator, which made everything comfortable. The Room was spotless as well. This is a Hotel I would definitely want to stay at again on my next trip. Thank you very much!

I stayed here during the summer vacation of 2024. I couldn’t forget how moved I was, so I came back again after two years. The night view of Nagasaki, the excellent service from the staff, the comfort of the Room, and my satisfaction with breakfast, the restaurant, and the lounge—everything was just as wonderful as last time. The five-day Hotel stay flew by, but I felt refreshed both physically and mentally. Next time, maybe I’ll be even more ambitious and stay for seven days. Thank you very much for a truly fun and fulfilling summer vacation.

The Onsen on the 11th floor was great, with a sauna and an open-air bath that felt wonderfully spacious!

The first Hotel in Japan to join Small Luxury Hotels of the World (SLH). The highest level of comfort! They promptly accommodated a sudden Room change and provided wonderfully courteous service. Thank you very much. The same attendant as last time assisted us again, and everyone was delighted with the consistently excellent service. The Hotel’s atmosphere and the staff are always polite and kind—truly outstanding! We will definitely stay again.

With only a few Rooms, it is quiet and offers a private atmosphere, making it ideal for guests who want to relax. The staff are very courteous, and the service is attentive. The meals featured plenty of delicious ingredients from Hakodate. It is conveniently located with easy access to buses and streetcars for getting around. We stayed in a Junior Suite Room, and our family was able to enjoy a comfortable, relaxing stay.

Although it is a bit far from the nearest public transportation, the location is quiet and within walking distance of Glover Garden and Oura Cathedral. It seems to have opened fairly recently, but the Hotel staff’s hospitality was outstanding. We had both breakfast and dinner, and the creative, innovative menus skillfully blended Western and Japanese flavors with excellent quality. The restaurant also appears to be available even if you are not staying overnight, so it’s a great option to consider for your stay or dining in Nagasaki.

Two adults and our child (5 years old) stayed for one night, and it was our first glamping experience. We were all thrilled the moment we saw the breathtaking view from the Room. With so many activities provided, plus relaxing moments like reading in the Room and making coffee, we enjoyed every minute from arrival to check-out without missing a thing. For dinner, they arranged a fun cooking experience with our attendant and our little “chef,” which made everything taste even better than usual. All of the attendants kindly accommodated last-minute requests and interacted naturally with our child, so we were able to stay very comfortably. Thank you so much for such a truly memorable time. (Our child did catch their foot on furniture corners and near the entrance door threshold, but perhaps that’s part of an authentic camping experience—not everything being overly padded or protected. The Room was wonderful, letting us feel the changing expressions of the mountains up close.)

This time we stayed in a special Room with a private open-air bath. The water temperature was comfortable 24 hours a day, the tub was spacious enough for two people to relax, and the cypress wood rim added a warm touch—I think I soaked in it about ten times. We also had three bath towels each, plus a wide towel rack to hang them, which made everything stress-free. One suggestion: I used the open-air bath around 7 a.m., but the direct sunlight was very strong. It would be nice to have something like bamboo blinds to block the sun. We also used the large public bath, and as with other Kyoritsu Resort properties such as Dormy Inn, it had plenty of washing space and was easy to use. And when it comes to Kyoritsu Resort, there’s the late-night ramen service. Since this is Hakodate, they offer salt ramen in addition to soy sauce ramen. We expected breakfast—known for being popular—to involve waiting in line, but thanks to the special Room privileges they reserved our preferred seating (such as semi-private booths or window seats) at a designated time. That was great. Of course, the meal selection lived up to its reputation. All drinks in the Room were free—including whisky—and there was also a sparkling water maker. Overall it was excellent. The price is high, but given how well-equipped everything is, we felt it was worth it. We’d love to stay again if possible.

The location and facilities were excellent, and the large public bath was especially great. If I have the chance to stay somewhere else, I’ll look for Dormy Inn again.

This was my second visit since coming in May. My dog (my beloved “daughter”) was thrilled. It was about 5°C cooler than down below, but the late-summer heat was still intense, and it felt hot in the sun. My dog ran around the nature-filled dog run and had a great time. Because it was a weekday after the Obon holidays, it wasn’t crowded, so we could relax and enjoy ourselves. The building was clean, and the Room was also very clean. The large public bath felt like we had it to ourselves, so we could unwind and fully enjoy it. (We went twice.) The food was delicious as well. Since it’s close to home, it’s easy to plan travel time both ways, and for me this Facility has an ideal location. I’d love to take another overnight trip with my dog. All of the staff were friendly and made us feel welcome. Thank you very much.

Thank you very much for your hospitality the other day; we had a very comfortable stay. Thank you for preparing a congratulatory card in the Room to celebrate my child’s acceptance. It was an unexpected surprise, and they were truly delighted and still have it proudly displayed. With sincere appreciation for your thoughtful kindness, we are considering visiting again at the end of the fiscal year. We look forward to staying with you again.

The bright, clean Room was in an Onsen town surrounded by soothing greenery, and we were able to relax and take our time. We stay at various Hotels, but our stay here was truly relaxing both physically and mentally. Time for healing is precious, and we felt it was thanks to the staff’s careful and attentive work. The bath was wonderful, and the meals were absolutely delicious. Thank you for a lovely time.

I always look forward to the seasonal parfaits, and whenever a new one comes out, I end up coming back. This time, I had the grape parfait and the Shine Muscat parfait. I went for a drive with my friend from Yamanashi, then met up with my husband at the Hotel. I checked in in the early evening. I relaxed in the Onsen and slept soundly. For breakfast, I had my usual favorite cheese omelet. It’s truly delicious—I always wonder how you make an omelet that tastes this good. And then, the grape parfait. I shared it with my husband’s Shine Muscat parfait and enjoyed both. They were beautifully presented—like edible art—and absolutely delicious. I had them last year too and couldn’t forget them, so I was happy to have them again this year. The staff’s smiles always make me feel at ease as well. What will the next parfait be?

As we did last year, we stayed again this year for our cousins’ trip. Unfortunately, the weather was bad last year, but this year it was sunny, so we decided to definitely use Choraku’s pool. At check-in, we enjoyed delicious tea and sweets in the lounge, then rested a bit in our Room before heading to Choraku. We went into the pool (there were lots of children, but we still enjoyed it), and then used Choraku’s open-air bath. After returning, it was time for dinner. The meal was delicious again this time. The main dish at dinner was venison, which had no gamey smell and tasted great. There were also various drinks that paired well with the food, and this time we ordered the wine pairing. The price was very reasonable. After dinner we took a short break, then went back to Choraku to enjoy a mini concert. After returning, we had a nightcap in the lounge, took another bath, and went to bed. In the morning we woke up slowly, took another bath, and then had breakfast. This time we could choose between Japanese-style or Western-style breakfast; since the bread served here is incredibly good, we chose Western-style and asked for all types of bread so the three of us could share a little of each. We had tea in the lounge again, returned to our Room to pack up our belongings—and then it was already time to check out. The staff were pleasant, the Room was clean and comfortable—an easy Hotel to relax in—and since you can also enjoy Choraku’s Facilities and events as well, there’s plenty to do. We had another wonderful stay this time too. We’re planning our cousins’ trip here again next year as well—thank you in advance.

We arrived by taxi from Hakodate Airport. There is also a bus stop within walking distance, which is convenient. The meals were plentiful, and the squid in particular was delicious. It’s best not to expect much in terms of the view from the Room. There are two convenience stores nearby, and the refrigerator was empty so we could use it freely. The Onsen was excellent, with smooth, light water. Everyone—from the front desk to meal service and futon setup—was friendly and always smiling, which was wonderful. We will stay here again when we visit Hakodate.

Both breakfast and dinner were exceptionally delicious, and we were completely satisfied. The view from the lounge was wonderful. From the in-room scenic bath, we could look out over the sea, and from the living area we could see airplanes up close. In the open-air bath of the large public bath, we could look up at planes just before landing, and were truly impressed by how powerful it was. We look forward to visiting again next year after the renovations are completed.

This was my first trip to Hakodate. There is only one direct flight a day from Nagoya, and I was incredibly lucky to get a ticket. Visiting a new place for the first time is so exciting. The Room had huge floor-to-ceiling windows with a panoramic view of Mt. Hakodate. The space was generous, and the bathtub and sink were spacious as well. The lighting switches were thoughtfully placed throughout, making everything very convenient—it was almost too comfortable! Dinner at Kita Jin (booked separately) was also excellent: premium Genghis Khan in a private room, relaxed and delicious. Breakfast was around 8:00, and we were seated right away. We came without much prior knowledge and were amazed by the variety—and even more by the quality of every dish. My spouse and I travel all over the whole country, and this may have been our best breakfast ever. Personally, I loved the eel snack with tea, dim sum, sashimi, chiffon cake, and egg tarts. What stayed with us most from this trip was meeting so many wonderful people in Hakodate: The kind driver with a great smile on the airport limousine bus. At lunchtime at Lucky Pierrot near the station—busy as it was—a female staff member still let us draw an Ichiban Kuji lottery ticket and gave us a pin badge with a big smile. At NIPPONIA Hotel Hakodate Port Town on our first day—a female staff member kindly explained everything and gave us a hand-drawn illustrated map of nearby spots within walking distance. On an evening sightseeing taxi tour to see Mt. Hakodate’s night view—a female driver born in Hakodate from Donan Taxi carefully explained local history, the Western-style houses in Motomachi, and the origins of Soma-tei. The staff who made our motorboat cruise even more enjoyable under clear skies the next day. At lunch near the station at Uni Specialty Shop Yoichiya—a female employee whose attentiveness and refined service truly impressed us. And above all, at Century Marina’s front desk—the female staff member who kindly explained everything for our first stay left a wonderful impression with her polite service; of course, the male staff member at checkout was also outstanding. The quick yet courteous service at Kita Jin was excellent as well—we are truly grateful to have stayed at this Hotel. It was an intense 2-night/3-day trip to Hakodate, but seeing everyone working so hard to make their city shine really moved us—it looked genuinely inspiring. We will definitely come again. I truly fell in love with historic Hakodate from the bottom of my heart!

We stayed overnight to celebrate our grandchild’s birthday. The Room was thoroughly cleaned, and the bathroom—especially the shower curtain—was spotless, making our stay very comfortable. Breakfast lived up to its reputation, with a wide variety of dishes you don’t see at other hotels. They also used vegetables grown locally in Kobe, which was a big plus. And the juices—these days many places use machines, but not here. There were many drink options, and since I couldn’t resist, I tried small amounts of several kinds. There were also plenty of side dishes, and I ended up eating too much. The staff’s thoughtful hospitality was wonderful as well, and we would love to stay here again.