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I’ve already praised the private Onsen, the Tui Na massage, and the wonderful dinner, but the breakfast is actually another highlight. The dried horse mackerel and mirin-marinated dried mackerel we had this time were both simply outstanding. Perfectly grilled to be fluffy and fragrant, they were beautifully complemented by the refreshing aroma of the citrus garnish—so delicious that I couldn’t stop eating rice from the very start of the day. Every detail of breakfast reflects thoughtful care and a gentle touch for your well-being. This luxury—resetting your body with Onsen bathing and bodywork, then feeling nourished from within by delicious food—is truly addictive once you experience it. We’ll be back for another boost of energy!

This was our eighth stay. Ever since our first visit, the Room, the private bath, and the surroundings of the Hotel have been very comfortable, and the meals are delicious. We stay about once a year, and it has become something my wife and I truly look forward to. This time as well, the food was excellent—especially the Chateaubriand, which was outstanding. Although it was rainy and we didn’t go to Mount Koya this time, we were able to see exceptionally beautiful flowering peach trees and weeping cherry blossoms around Sanso Amanosato.

We stayed in Room 401 with an open-air bath. The deep, expansive views, delicious food, and Onsen were all wonderful, but above all, we were most impressed by the warmth and kindness of the staff. Even among Accommodations in the same price range, many do not see guests off, so we truly appreciated it. It made us want to come back even more. Thank you very much.

We enjoyed a “staycation,” with lounge hopping across four lounges as the main highlight. First, we walked from Shinagawa Station to the Hotel, but IKYU’s directions said “cross Daiichi Keihan…,” so we crossed the signal right after exiting the Takanawa Exit. However, the route to the right after crossing was blocked due to construction, so we had to turn back. After exiting the Takanawa Exit, it’s best to turn right and walk along Daiichi Keihan, then turn left at the first traffic light onto Sakura-zaka. Alternatively, since it’s a continuous uphill slope, I think taking the shuttle bus would be a good option. We visited all four lounges, and as expected, Hana-Kouro’s lounge was the most relaxing; the drinks were also of higher quality and excellent. The champagne during cocktail time—and Dassai—was a real treat. We also enjoyed tasting different sake. There were some light bites during cocktail time, but it would have been even better if there had been additional hors d’oeuvres. Breakfast was delicious as well. It was our first time trying a matcha grinding experience, and we really enjoyed it. At the lounge, the staff maintained just the right level of attentiveness throughout without being intrusive, which made it very comfortable. Thank you very much for taking such great care of us. Thank you for a wonderful time!

I’m truly glad we were able to visit after the typhoon. Thank you for calling us from the day before through the day of our stay and for your warm hospitality. After we arrived, we were about to head to the airport due to a flight change, but you ran over to let us know the airport was closed. Thanks to that, we didn’t waste valuable time and were able to enjoy a relaxed dinner. We also appreciated your advice that if we chose all the dinner courses, we could share them and enjoy everything together—we were very satisfied. Both dinner and breakfast made excellent use of fresh ingredients and were delicious, and our friends were very happy as well. The location was wonderful, and we took lots of great photos. The drinks in the Room refrigerator were complimentary, so we could relax and enjoy them in our Room too. It’s a Hotel I’d love to visit again.

This was my first stay. (Room name: Akebono-an) It was extremely comfortable, and I was able to relax and take my time. All of the staff were very kind, and it left a strong impression on me how they always greeted me with a smile. In particular, the staff member in charge of our Room supported us thoughtfully in every way—from day-to-day needs to sightseeing advice and suggestions—and I truly appreciated it. They also kindly accommodated a change to the Shuttle Service pickup/drop-off location due to our circumstances, and they handled food allergies properly as well, so we were able to stay with peace of mind. The Room had a modern, sophisticated design and was wonderful. Everything was thoroughly cleaned down to the smallest details, and it felt very fresh and spotless. I was also happy that it even had a mist sauna. Above all, the mountain views from the Room were spectacular, and we could spend time leisurely while enjoying the open scenery. Also, because meals were served in-room, we could relax in a quiet environment without worrying about surrounding noise—this was another highlight. The amenities (such as Touvert lotion) were high quality as well, and you could feel the attention to detail throughout. On the other hand, there were a few points that I felt could make it even more comfortable. If a hair iron were provided, it would be more convenient for women. Also, for indoor slippers within the building: rather than using them only up to the shoe cabinet partway down the corridor, I felt it would be clearer if guests could wear them all the way to each Room entrance—so you don’t have to walk barefoot or risk slippers being mixed up. Regarding the Room design: I thought removing closet doors and making it open would not only improve usability but also better match the current modern and refined atmosphere. The lighting around the washbasin area was slightly dim, which felt somewhat inconvenient when getting ready. I moved a tabletop mirror into the dining area to do my makeup; if that area could be made brighter around the sink counter, it would be easier to use. Also regarding shower fixtures: having an additional holder positioned at a height suitable for showering while standing would be even more convenient. I’ve listed several requests above; however overall this was an extremely satisfying stay. Thanks to everyone’s warm hospitality among your staff members at this Accommodation , we were able to spend our time comfortably and at ease. We would love to visit again.

From the attentive staff and beautifully prepared, delicious cuisine to the spotless Room and two different baths that were both wonderfully relaxing, our stay was satisfying from start to finish. The Japanese sweets provided in the Room were especially delicious—I almost wanted to buy some to take home (they may even be handmade). If I had one small wish, it would be that the lounge drinks included alcohol, which I personally think would have made it even better. The staff’s warm smiles were the best hospitality of all.

With its rich history and tradition, along with the pleasant hospitality of the young staff, we were able to spend a truly comfortable time. I have heard that maintaining a historic building involves many challenges, but I sincerely hope it will be preserved just as it is for years to come. A clean Room, delicious meals, and a wonderful garden We would love to visit again.

Although it was my first time trying zazen meditation, sutra copying, and morning prayers, the clear guidance helped me ease into everything smoothly. The thoughtfully prepared shojin ryori (Buddhist vegetarian cuisine) was truly delicious and deeply moving. The Room and Facility were also clean and comfortable. I felt refreshed by the soothing atmosphere that embodies the spirit of Japan, and even now after returning home, I still feel renewed.

We were blessed with great weather this time, and the view from the in-room semi-open-air bath was wonderful. The Onsen may feel a little lukewarm, but it keeps you warm for a long time. We heard the meals had just been updated with new offerings, and everything was delicious. With all amenities provided, this Accommodation is truly appreciated for allowing us to visit lightly and casually. We would love to return again in different seasons. Thank you very much again for this stay.

This time, I stayed in a Heritage balcony Room. I wondered if it might be too hot this season, but the evening breeze was pleasant, and I was able to relax with drinks from room service. For dinner, I dined at Toh-Ka-Lin, and the next morning I had breakfast at Nouvelle Epoque. Everything—from delicious dining to the gym, spa, and pool—was available within the Hotel, so I could truly unwind and enjoy a genuinely luxurious stay. The entire property was clean and quiet throughout, and the staff’s hospitality struck the perfect balance: not too close or too distant, yet always attentive with thoughtful care. An unexpected issue came up during my stay, but even then the Hotel team responded with kindness and meticulous consideration. It reminded me once again of how exceptional Japanese Hotels are—especially Okura. I would love to visit again.

I was finally able to stay at Shima Kanko Hotel The Bay Suite, which I had long admired. It was an even more wonderful holiday than I expected. The staff’s service, the cuisine, and the Room were all outstanding—I was truly impressed. If I have the opportunity, I would love to visit again. Thank you very much for taking such great care of me.

I hadn’t visited Arima Onsen for quite some time since the COVID-19 pandemic, but if I was going to return after so long, I wanted an exceptional place for both cuisine and Onsen—so I decided to splurge on this Accommodation. I had known the name Kinzan for years, but everything was far beyond my expectations, and my mother was absolutely delighted as well. This time we fully enjoyed the live conger eel kaiseki along with the Onsen, and if possible, we’d love to visit again during crab season.

A relaxing, tranquil Accommodation for adults. Watch the ever-changing sky, sea, and forest, and the sparkling stars; soak in the Onsen whenever you like; and enjoy high-quality meals... Above all, the staff’s hospitality is outstanding. During my stay, they never once asked for my name or Room number, and they even adjusted the end time of dinner to fit my spa Reservation. Thanks to their seamless communication and thoughtful care, I felt completely at ease throughout my stay. I will be back again. Thank you very much.

We stayed in the maisonette as a family of four. Even with two beds and two futon sets, there was still plenty of living room space, so we could relax comfortably. The view from the open-air bath was outstanding. The meals were delicious, and it was a very satisfying stay.

During our stay, the staff’s hospitality was truly outstanding, and we are sincerely grateful. They kindly and flexibly consulted with us about the early-morning visit and breakfast times, and they were happy to accommodate sudden changes. There is no TV in the Room, but the quietness was actually very comfortable, and we enjoyed a much-needed digital detox. The sounds of insects and cicadas in the early morning made our trip even more enriching. The Room, making beautiful use of a traditional kura storehouse, blends history and modern comfort seamlessly—our stay itself felt like a special experience. We were also deeply comforted by your thoughtful gesture of providing “Misogi-no-Yu” for guests who are unable to visit Futami Okitama Shrine before praying at Ise Jingu. If we have the opportunity, we would love to return again next time. Thank you very much for such a wonderful time!

I’ve been wanting to visit in every season since my last stay, but our schedules never lined up, so we ended up returning in July again. The cedar-lined path from the Accommodation to Hakone Shrine felt cool and refreshing even under the strong sun, and we were lucky enough to hear the evening cicadas singing—reminding me once again how wonderful Hakone is. Even during dinner we could occasionally hear them; together with the thoughtfully prepared dishes with elegant seasoning and the recommended sake, it made for a truly luxurious time. The next day, after enjoying a healthy breakfast carefully prepared, we were kindly driven to Motohakone Port. From the deck of the pirate ship, we cruised while looking at Mt. Fuji and fully enjoying the cool breeze. We’ll be back again.

I stayed here after relatives in Shonai recommended it as an Accommodation with excellent food, and it exceeded my expectations. From appetizers to dessert, everything was carefully prepared—making the most of the ingredients with creative touches—and the portions were generous. Every dish was delicious, and I left completely satisfied. Breakfast was just as impressive as dinner, with a wide variety of items and great flavor. After the wonderful meal, it was also nice to relax in the Onsen bath in my Room. The staff’s bright smiles were another highlight. I’d love to come back to enjoy seasonal dishes at a different time of year, and also explore the Onsen town and try visiting private baths at other facilities.

From the moment I was picked up, the staff made a great impression, and as soon as I stepped into the Hotel, I was soothed by a wonderful aroma scent. I was shown to a private Room to check in. The Room had a simple design and was very comfortable to stay in. I also enjoyed choosing my favorite scent with the aroma diffuser in the Room. This time I joined the 1-night, 2-day fasting course. Since it wasn’t a water-only fast, I had carrot juice, homemade umeboshi (pickled plum), bancha tea, and more for dinner and again the next morning. After checkout, they treated me to rice porridge, miso soup, handmade umeboshi, hana ingen beans (runner beans), and bancha tea—everything was very satisfying. Personally, the hana ingen beans slowly simmered over two days with beet sugar were so delicious that I couldn’t help asking if they were available for purchase. After check-in, I also received a brown-rice onigiri with umeboshi, which I enjoyed on my long-distance bus ride home. There is no TV in the Room, but Wi‑Fi is available so you can use your smartphone. However, since it was such a good opportunity, I tried not to use my phone during my stay as much as possible. Time flew by as I read health magazines in the lounge with herbal tea in hand; opened the window in my guest room to read my own book while listening to birdsong; and reviewed personal finances that had been put off due to everyday busyness. From the Onsen bath area in the morning, you can see Mt. Asama—the view was truly wonderful. If there’s one thing to mention: since exercise is part of my routine personally, having showers in every Room would have made it even more comfortable by allowing me to rinse off quickly after working out. Other than that minor point, everything exceeded expectations—the staff were lovely throughout—and it was a stay I would definitely like to repeat.

Despite making a last-minute Reservation the day before, we received heartfelt hospitality and thoughtful attention, and were able to relax and truly unwind. Not only were the Room and meals wonderful, but the Onsen was exceptional as well, helping us forget our everyday fatigue and feel refreshed in both body and mind. Throughout our stay, we could feel the Ryokan team’s spirit of hospitality in every detail, which made us very happy. Thanks to you, it became a memorable and wonderful trip. We would love to visit again in a different season and see everyone again. We look forward to staying with you then.