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Staying amid the vineyards and enjoying the warm hospitality of everyone who supported us made for an exceptional time. This is an Accommodation we will definitely want to visit again.

Although I have stayed at many Hotels and Ryokans in Japan and abroad, there are surprisingly few Hotels that I can look back on later and truly feel were a great stay. This time, however, even after more than a month, the wonderful afterglow of the trip still remains. The Room, restaurant, and pool were all impeccably maintained, with thoughtful attention evident everywhere—nothing felt lacking or excessive. A major reason was also the excellent hospitality from the female staff member who welcomed us from check-in. I was also happy that there were no guests being loud or disruptive, and I am truly grateful to have found a Hotel I can return to with a smile and say, “I’m home!”

Thank you very much for your continued support. As I was in Memanbetsu for work this time, I mostly just slept, but thanks to the warm hospitality of all the staff, I was able to relax and enjoy a restful stay. Thank you very much. I expect my next visit will be in the summer of next year, and I look forward to staying with you again.

Thank you very much for taking such great care of us. The open-air bath and toilet in the Room were very clean, and we had a comfortable stay. We were also surprised that even the indoor bath was an Onsen. As we traveled with our grandchild, the pool was wonderful and our grandchild was delighted. Since this time was only a one-night stay, everyone was very disappointed, and we are thinking of staying longer next year. Although one of us became unwell, thank you sincerely for your attentive support. The Facility is new, yet it is a wonderful Accommodation that preserves traditional Japanese hospitality and service.

I made a Reservation because I wanted to stay at Hotel Chinzanso Tokyo again after a long time, and it happened to be my birthday month. Although I hadn’t mentioned anything, the restaurant where I booked lunch added a “Happy Birthday” message on the plate, and at check-out I received a birthday card. The card even included messages from the staff. I felt that this kind of thoughtful attention is exactly what makes Hotel Chinzanso Tokyo so comfortable. Relaxing in a Room with a great view, strolling through the garden to enjoy the sea-of-clouds display, and ending the night with a quiet drink at the bar—this is the perfect Hotel when you want to recharge. I would love to visit again.

It was two days full of surprise and inspiration. I only knew it was a museum Hotel, and to be honest, I came mainly for Briance—but it truly felt like an actual museum. Even while exploring the building, the staff kindly provided detailed explanations, which made it even more enjoyable. Every piece is one of a kind, and through the art tour program we also received in-depth commentary. I understood why so many guests return again and again, and it made me want to explore even more myself. The Room was very comfortable and easy to use, the lounge food was delicious, and even though we had dinner at Briance—the original purpose of our visit—we ended up fully enjoying the bar and lounge as well. The wonderful smiles and thoughtful hospitality from all the staff were outstanding, allowing us to spend a truly relaxing holiday. Thank you very much. Needless to say, we thoroughly enjoyed Briance as well.

This was our first time staying as a family of six. We stayed in the annex, and the building was clean and a great environment for families with children without worrying about noise. The bath was spacious, and we loved that it had free-flowing natural hot spring water. The Onsen pool was also large, and the kids really enjoyed it. The night pool had a magical atmosphere as well. It turned into a wonderful trip.

We had to cancel our Okinawa trip due to a typhoon. Then I remembered Iojima, which my husband’s mother had recommended, and looked it up. Because it was last-minute, the only availability was a BBQ Plan in a dog-friendly Room, but we made a Reservation anyway—and it turned out to be amazing! We don’t have pets, so I worried about odors or hearing dogs from other Rooms, but everything was spotless and we didn’t notice anything at all. The Room also had an ocean view and felt incredibly refreshing. For dinner, we thought two days of BBQ in the summer heat might be too much, so we asked the front desk—just in case—if we could change one day’s meal. They kindly accommodated us, and on the second night we were able to enjoy a course dinner. (This may have been because we originally booked an upgraded option above the standard BBQ.) The BBQ itself was delicious with plenty of variety, and eating while looking out at the sea was fantastic. For breakfast, we could choose from three different restaurants with different menus. Guests could also enjoy complimentary lemon water and chilled tea at various spots around the island. There were lots of activities: sports and games in the gym; ocean athletics and marine sports (extra charge) by the beach; a manga corner near the baths; an indoor pool; Onsen facilities; and even an open-air bath with ocean views. We truly had an incredible three days. Since each area is spread out, you can rent bicycles for free, and there is also a shuttle bus that circulates around the island. All of the Accommodation staff were kind and attentive, helping us create wonderful family memories. Thank you very much.

We stay here every August with my three sisters’ families. This year we were lucky with the weather and had a great time in the pool, enjoyed table tennis, and both my daughter and grandchildren were very satisfied. They also prepared a private dining room for dinner, so we could eat without worrying even when our 2-year-old grandchild was running around. Of course, the food was delicious. All of the staff were very kind, and we are especially grateful for the service at dinner. We plan to stay again next year.

My parents stayed here because they had been interested in it for a while. Since it was a weekday, it was fairly quiet and they were able to relax. They were also happy that other older guests were using the pool too, so they felt comfortable using it without hesitation, and they said the food was beautifully presented and delicious!

The entire property is spotless and feels very clean. The Room was also clean, and the toilet in particular looked brand new. Of course, the baths are spacious, with various types of baths and a sauna. Bath hours are until 11:00 PM, so I ended up going right before closing each time, but I was satisfied. Checkout was smooth since all I had to do was put the key in the box. I will definitely stay here again when I visit Ishikawa Prefecture.

It was just after the Obon holidays, but the timing worked out and I was able to stay. The shower pressure and temperature in the bath had been properly fixed, so even during my morning bath I could freshen up quickly. I enjoyed the standard meal, and as always, the beer was nicely chilled. They also let me bathe after checkout, so I was able to fully enjoy the Accommodation. Thank you again this time. I will stay again.

Thank you very much. I couldn’t book a Hotel in central Kyoto at the last minute, so I stayed at this Hotel in Kameoka that I had been interested in. Everyone’s hospitality was outstanding. During my Multiple Night Stay, I put up the card indicating that cleaning was not needed, but when I happened to meet the staff while they were cleaning other Rooms and hanging fresh towels on the doorknobs, they kindly and politely asked, “Would you like us to replenish drinks? Is there anything you’re missing?” I was truly happy—this is the first time I’ve stayed at a Hotel with such excellent staff service. The hot stone sauna and spa were very relaxing. Breakfast was simple with just the right selection, and I was impressed that the menu changed during my Multiple Night Stay. One note: since there is no elevator to access the hot stone sauna and spa, it may be a bit difficult for guests with disabilities.

The large public bath on the 14th floor was great. Both the male and female staff at the bath reception were kind and helpful. The woman at the breakfast venue on the 1st floor was calm, kind, and helped with serving the food. The dishes were all healthy and very good. The woman who assisted me at check-in was also kind and helpful.

I’m writing this because it was so good! I booked at the last minute because the price was reasonable. It was much better than I expected. The Room is standard, but clean and comfortable. Parking is free and spacious! Having a laundry area was also very helpful. Unlimited access to Korona no Yu was great, and the game center is right there for easy fun. The food at the Onsen Facility’s dining area was delicious too! I also appreciated being able to rent manga. Joyfull on the first floor is convenient as well. If I had to ask for one thing, it would be a convenience store on-site (there is one within walking distance!). I’d like to stay here again if I ever go to Toyokawa.

The Okinawa Fair and the tuna carving show were amazing! This was our second visit during summer vacation, and it was so delicious that we’d love for you to hold it again next year. The open-air bath in the Room was also very comfortable, and no matter how many times we visit in a year, we never get tired of it. The warm smiles and attentive hospitality from the proprietress and all the staff are so comforting and relaxing that every time we come, we find ourselves wanting to return again soon. We’ll be back before the end of the year—thank you very much.

When you stay at this Hotel, you can use the adjacent Nara Kenko Land for two days: the day of your stay and the following day. On the night I stayed, I couldn’t fall asleep, so I spent time in the relaxation lounge with manga until 1:00 a.m. It was great that I could read manga late at night and, when I got sleepy, take the elevator back to my Room—it was so close and convenient. I also really enjoyed the baths and sauna!

This was my first stay. The Hotel staff were very courteous and helpful. I was pleasantly surprised by how delicious the dinner was.\nI would definitely like to stay again.\nThank you very much.

It was our first stay in nine years, and our whole family was truly looking forward to it. With siblings of very different ages, it’s not easy to find a Room where all four of us can stay together unless it’s a Ryokan, so we eagerly made a Reservation for the Japanese-Western style Room that was perfect for our family, who loves enjoying a Hotel stay. The Room was spacious enough and impeccably clean—we only stepped outside the Hotel for about 30 minutes. That’s how comfortable our stay was. Nine years ago, our son—just over one year old at the time—enjoyed carefully selected items from the lounge menu. Now he can fully appreciate more elaborate dishes and eat with gratitude, and we really felt how much he has grown. We also used the pool as well as the lounge. After swimming plenty without worrying about sunburn, we were able to use soft, fluffy towels—thank you for such attentive hospitality. Also, we accidentally broke a glass in the lounge after checkout and caused you trouble. Thank you for your concern; no one was injured, and we returned home safely. We would definitely like to stay again when visiting Nagoya. Thank you very much for everything.

We stayed for one night and two days with our grandchild. As mentioned in the Reviews, the building and the Room itself are indeed old, but everything was properly cleaned and there were no issues. With the all-you-can-play passport, we fully enjoyed bowling, the pool, craft-making, festival-style games, quizzes, a stamp rally, and more. The free shuttle bus from the Hotel to Yubatake at night was extremely helpful; it was my first time seeing the Yubatake illumination, and I was surprised by how many tourists were there. Even though it was summer, walking around Yubatake felt pleasantly cool—almost a little chilly—which was wonderful. The next day we used the Hotel bus again because I wanted my grandchild to enjoy street food and try yumomi (hot spring water stirring). I had only ever visited Kusatsu in winter before, so this summer trip was a first for me. While news reports talked about extreme heat in Tokyo, I was amazed at how cool and comfortable Kusatsu is in summer. At night we didn’t need air conditioning in our Room; it even felt slightly chilly. Summer in Kusatsu is great.\nThe meals were delicious, and everyone at the front desk, each reception counter, and the shop—especially the international staff—was very polite and pleasant. Every staff member provided excellent service; I was truly impressed. This is a highly recommended Hotel for families with children as well. We would love to visit again. One drawback is that the Hotel is so large that it’s easy to get lost—especially when trying to find the baths; as noted in Reviews, we got lost too. Overall though, it was a wonderful Hotel. Thank you very much.