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Everything in the hotel was spotless, the meals were delicious, the hot spring water was exceptional, and the view from our room was stunning. Above all, we were truly moved by the warm hospitality of the staff. Not only did we complete the Jomon Sugi trek, but thanks to our stay here, our trip to Yakushima became an unforgettable memory. Thank you very much. When we visit Yakushima again, samana will be our only choice.

The staff’s calm, welcoming atmosphere created a truly relaxing space, and I had a very comfortable stay. - On the shuttle bus, they provided aromatic hand towels and water - They took us to the golf course restaurant in a lovely cart - When I asked the concierge in advance about sightseeing, they gave me lots of brochures and handwritten notes on the day Everyone was wonderful and incredibly kind—not only at the front desk and lounge, but also at the gift shop—and I was genuinely impressed. Everything was new and spotless; the room was spacious with an amazing view. The breakfast buffet was also outstanding: freshly baked brown sugar French toast, made-to-order Okinawa soba, dim sum, smoothies, plenty of fruit, and many other options—luxurious and delicious. I’ve already booked again for December and can’t wait to return.

The staff, the Room, and the meals were all excellent, and I was very satisfied. You can’t see an Okinawa-style coastline from the Hotel, but that was fine since I enjoyed it during the day. Considering the price, it’s a perfect 100/100! I highly recommend this Hotel. It’s a Hotel I’d love to stay at again when I visit Okinawa.

I stayed here for a live concert in Yokohama. This was the best Accommodation I stayed at this year. Everything was comfortable, and I had a wonderful stay. Thank you to the staff for your kind and helpful service. I would love to stay here again.

During the Obon holidays, my daughter and her husband came back home with our grandchild, and we stayed here. It’s a Hotel specialized for children, and our grandchild was absolutely delighted. With the all-inclusive plan, we fully enjoyed both alcoholic and soft drinks. The meals were buffet-style, which made my daughters very happy as well. We also enjoyed the late-night snacks. We stayed in Room “Casual 10,” and since there are only two Rooms on the 8th floor, it was very spacious and cute. Everyone loved it—our grandchild especially—and kept saying how wonderful it was! The baths were also great; we were able to use both a private bath and the large public bath. Everyone was extremely satisfied. Thank you very much.

The meals are such high quality you’d never guess they’re buffet-style. The menu changes with the seasons, so it never gets boring, and everything is consistently delicious every time we visit! The Rooms may seem similar at first, but the layouts and interiors vary, which makes it fun and interesting. The Surprise Plan is the best—guaranteed to become an unforgettable memory! It’s wonderful to receive, and just as fun to plan for someone else. A space where everyone is sure to feel happy! We’re truly grateful to all the staff who create this extraordinary and wonderful atmosphere.

It was rare for our whole family to be together, so we decided to stay on short notice. After check-in, we headed to our Room with a complimentary drink from the lobby (non-alcoholic) in hand. The Room was more spacious than expected, well stocked with amenities, and the view was wonderful. The bedside light brightness can’t be adjusted, but it wasn’t an issue. Both dinner and breakfast were buffet-style with a wide variety of dishes. The freshly grilled Wagyu steak made to order was delicious, but the best was the made-to-order tempura where you can choose the ingredients to be fried. There were also many types of all-you-can-drink alcohol options, which we enjoyed. For breakfast, you can choose the fillings for your omelet, and there were plenty of both Japanese and Western options as well. Towels were provided at the large public bath, and the free ice cream after bathing was great too! All staff provided polite service—especially the restaurant staff, who spoke gently and kindly—and it felt like they paid close attention to guests. After checkout, my daughter was touched by a woman who greeted us cheerfully at the car drop-off area and waved both hands as she saw us off until we left; it made for a very pleasant departure from the Hotel and a wonderful stay overall.

Thank you very much for your wonderful hospitality! We truly appreciated the Room upgrade, which made our stay even more comfortable and special. For the 60th birthday celebration meal, thank you for arranging a private dining room at the restaurant, allowing all of us to relax and enjoy a memorable time together. We are grateful for the thoughtful care shown by all of your staff. We would love to visit the newly renovated Brighton Hotel again. Thank you so much!!!

From the moment we arrived, the parking guidance, check-in, shop, and breakfast venue staff were all very welcoming, and their smiles and service made our stay truly comfortable. The Room was also clean and well maintained. We also appreciated the complimentary beer and ice cream after bathing. Thank you very much.

Was this heaven? I had such a dreamlike stay. The ocean-view scenery, the unhurried pace of time—every moment was perfect. Whenever I went out to the pool or the beach, the staff immediately checked in and prepared my seat. It was truly wonderful. Breakfast looked great and tasted great—there’s nothing not to love about Halekulani. It’s a Hotel I definitely want to return to.

As we entered the country that day from overseas and it was quite a distance, getting there was a bit challenging, but after actually staying there, we were truly satisfied. Our train was delayed and we missed the shuttle bus time, but you waited for us at the station, which really moved us. All of the staff were very kind and took care of us warmly and attentively throughout our stay. The food was delicious, the water in the large public bath was clean, and in the quiet, relaxing atmosphere we were able to unwind at our own pace. Our whole family had a comfortable and enjoyable time, and it became a wonderful memory. We would love to make time to visit again. Thank you very much for giving us such a lovely stay.

I was looking for an Accommodation to stay at an Onsen during Silver Week while touring by motorcycle, and chose this Hotel because it had such high Review ratings. It turned out to be the perfect choice—I’m truly glad I stayed here. The Room was spacious, spotless, and had a great view with an amazing open feel. Even the water in the Room tasted great. The Onsen after relaxing in the Room was wonderful—especially the open-air bath. The hot bath temperature was so comfortable I could have stayed in forever. I was also surprised by how large the indoor bath was, almost like a pool. The washing area was clean as well. The buffet meals offered a wide variety of dishes with well-balanced flavors, and I could enjoy both breakfast and dinner at a relaxed pace in a quiet atmosphere. The domestic beef teppan-yaki for dinner was tender with just the right amount of fat—refined and delicious—and really showed how high-quality the dining is. While many Hotels these days have lots of foreign staff at the front desk, that wasn’t the case here, and I found the service very pleasant. With excellent Onsen, food, and well-equipped Facilities throughout the building, this is an Accommodation I would recommend to many people.

We were very satisfied to have stayed at such a wonderful Hotel. The meals and the services for children were excellent as well. Regarding the title: we used the coin laundry, and while we were rushing around because our children are still small, we realized that we had accidentally put a smartphone into the washing machine. When I panicked and called the extension, a staff member responded kindly and carefully, for which we are truly grateful. I wanted to confirm their name and thank them at check-out, but I forgot to ask. So I am writing it here instead. This is a Hotel we would like to stay at again next year. Thank you very much.

This was my first business trip to Aomori, and after reading Reviews, I chose to stay at Kaosenkaku. The view of Mutsu Bay from the Room was even more breathtaking than I imagined, and the sunset was truly soothing. At dinner, we enjoyed Nebuta Festival hand dances, folk songs, Tsugaru shamisen performances, and dancing—since we didn’t have time to go sightseeing, it made our stay feel like a full Aomori experience!! Next time, I’d love to visit again and take my time exploring as well. Thank you for a wonderful time.

We stayed here as a couple to celebrate our 30th wedding anniversary. For us, having held our wedding reception here 30 years ago, the Imperial Hotel is a special place that has quietly witnessed the most important milestones of our lives. This time we stayed in the Tower Wing, and the view from our room was truly breathtaking. Simply spending time looking out over Tokyo felt wonderfully luxurious. What made us happiest most of all was that our room had been discreetly upgraded. We were deeply touched by this thoughtful gesture and felt the warmth that is so characteristic of the Imperial Hotel. We also visited the Old Imperial Bar in the evening, and it was absolutely wonderful. Enjoying drinks in a space filled with history made us feel as though we were savoring the very time and tradition the hotel has cherished. In the morning, we had breakfast at Les Saisons. Not only was each dish beautifully prepared with great care, but enjoying breakfast in such a calm setting was exceptional—a truly happy moment that let us slowly look back on these past 30 years together. During our stay, we were also able to see the banquet hall where we held our reception 30 years ago. To return to this same hotel 30 years later—standing there again and saying to each other, “A lot happened, but we were happy”—was more than enough to fill our hearts. Even after three decades, the Imperial Hotel remains unchanged in its presence, once again watching over another milestone in our lives. We were moved not only by the outstanding service and cuisine, but also by its accumulated history and genuine warmth toward people. We are truly glad we chose to stay here on such a special anniversary. We would love to return again for future milestones in life. Thank you for such a wonderful time.

We booked the Plan with dinner on a riverside dining platform, and not only was the meal excellent, but we also had a wonderful time chatting with a maiko, which became a great memory.\nThe in-house Facilities were also superb, and we especially enjoyed the Onsen twice.\nWe were truly moved by the warm hospitality of all the staff. Thank you very much for taking care of us.

The meals, Facility, amenities, and the staff’s service were all truly wonderful. On both Day 1 and Day 2, we could freely enter and exit SeaWorld, and we were also grateful to receive a ¥3,000 gift voucher as part of the 60-day advance booking perk. We would definitely love to visit again.

I stayed for 3 nights and 4 days starting on 8/19. The number of guests changed every day, so we had to move Rooms. Each time, you carried our luggage to the next Room and arranged for us to check in earlier than the scheduled time, which was very helpful. The MUJI room for four people was truly wonderful. The three-person Room was also spacious and had a sofa, so we could relax comfortably. Thank you very much for all your help. It was a very enjoyable Hotel stay. I would like to stay again. Thank you in advance.

I stayed for two days, and I was truly impressed by the staff’s kind and attentive service. I have stayed at many Hotels across Japan, but I was once again struck by the meticulous hospitality at Hotel Okura Kyoto. Throughout my stay, their genuine desire to help guests feel as comfortable as possible came through naturally in many situations. During my stay, I dined at the French restaurant on the 17th floor and also used room service; both the food quality and service were impeccable. More than just its Facilities or location, I feel that the staff’s hospitality itself is one of this Hotel’s greatest attractions. It was a Hotel where I would definitely like to stay again.

Conveniently located near Dogo Onsen Station, the view from the Room was great, with Dogo Onsen Honkan and Matsuyama Castle visible. The window glass had a pattern, so it would have been even better if it were completely clear. The Room was clean and comfortable, with a nice sense of cleanliness. The large public bath on the top floor was also very relaxing, and I especially recommend the open-air bath! We used the buffet for both breakfast and dinner, and there were many local dishes and unique items—everything was delicious. Dinner was a half-buffet, but we were very full, so I thought it would be nice to have a Plan with buffet only (it may already exist...). Also, I’d be happy if there were mandarin orange juice at breakfast! It was also great to have live piano music in the evening.