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The staff’s hospitality was warm and wonderful. Breakfast offered a great variety and was delicious. The view from the pool was amazing—I ended up staying there the whole time. We arrived two hours before check-in, and we truly appreciated your flexibility. It was a memorabl

From the moment you step into the Hotel, it has a calming atmosphere, and you can enjoy complimentary drinks and coffee in the lobby lounge or on the terrace with stunning views. The entire property and the guest room were very clean, and the bed was so comfortable that I slept soundly until morning. Both dinner and breakfast were generous bento meals with sashimi and a hot pot, plus five kinds of Shodoshima’s famous tsukudani—everything was delicious. The sunset was incredibly beautiful and soothing. Thank you very much. I will definitely visit again.

We stayed as a family of five. We were very satisfied. The service was excellent. We would like to stay again.

The place was clean, and the food was tasty. It was disappointing that we couldn’t use the pool due to thunderstorms, but since Fukui often gets a lot of rain, it couldn’t be helped. For something to do, Matsushima Aquarium is very close by, which is convenient. Nearby Oshima Island also had a wonderfully serene atmosphere.

We also appreciated how kindly you spoke to our child. This time we visited just before peak season started so there seemed to be more room in various areas which may have allowed us to relax even more. Both adults and children were very satisfied so we will definitely come again

Personally, it was the best Room I’ve ever stayed in. It was so comfortable that I wished I could stay for several nights and truly relax. When I asked if you could serve dinner a bit earlier due to my schedule, you kindly accommodated my request, and I’m very grateful. All o

You can tell they pay attention to every detail to ensure guest satisfaction. ① Check-in is from 2:00 PM and check-out is until 11:00 AM, allowing for a very relaxed stay—this timing is rare these days. ② There’s an indoor pool where you can have fun with your kids. ③ The f

The kids were so excited that they began counting down from the start of summer vacation. Our goals were a seafood buffet, indoor pool, Kamogawa Sea World, and Umihotaru—and this Hotel hit all the marks! The location is perfect—close to Kamogawa Sea World and right in front of

It’s true that some reviews mentioned bugs, but considering the season, it’s understandable. For this price, the room and meals were more than satisfactory. Of course, there are minor things to point out, but overall, it’s a hotel I’d love to visit again. I highly recommend i

I love the calm atmosphere of Tateshina Tokyu Hotel and have stayed here several times. Its setting in the forest, the dignified yet unpretentious interiors, and the quiet time you can spend here offer a charm that is hard to find at other hotels. This time was no different, and it reminded me again how much I like this hotel. Also, though it’s a small thing, I really like the toothbrushes in the guest rooms. They’re comfortable to use, and I can feel the hotel’s thoughtfulness even in these details. I hope you will continue with the current ones. On the other hand, precisely because I’ve been coming for many years, there are a few things that disappointed me. The biggest one is that Japanese dinner has been discontinued since this year. On a Multiple Night Stay, we used to enjoy being able to choose “Western tonight, Japanese tomorrow” within the hotel itself. Especially for us—who prefer not to drive once we arrive and instead relax in the forest or inside—the option was very important. French cuisine certainly has its appeal, but having Western meals both nights makes it feel like a slightly different hotel than before. I would be happy if Japanese dinner becomes an option again someday. I was also sorry to hear that the garden pool, long loved by guests, has ended operations starting this year. I understand it was due to aging facilities (Facility), but combined with the end of Japanese dinner options (Facility), it feels as though some of what made Tateshina Tokyu special is gradually disappearing. One more thing I would love to see enhanced is the in-house library collection (Facility). This is such a quiet Hotel where you can relax while looking out at the forest—perfect for reading. The current selection feels lacking not so much in quantity as in curation quality. If there were more books that you’d want to pick up specifically because you came to Tateshina—on Shinshu’s nature and culture, mountains, architecture, travel writing, literature—it would make time spent at this Hotel even richer. I’m not asking for new facilities or services one after another. Rather, I hope you will continue cherishing and preserving what makes this Hotel unique. These comments come from someone who truly likes this Hotel—and I hope to keep visiting for many years to come.

The highlight is the rooftop infinity pool, where you can enjoy breathtaking views seamlessly blending with the horizon. In the evening, guests can enjoy complimentary drinks, including alcohol. Multiple floors are equipped with coin-operated laundry machines. By downloading the

The pool staff were very kind and wonderful. Additionally, during our stay, we had a child with severe allergies, including a complete egg-free diet, but the staff accommodated us perfectly. Both the child and the family were extremely happy. This level of care is rare to f

The complimentary snack corner with traditional Japanese sweets and the indoor heated pool for children would surely delight kids as well. This is not just a place I'd stay at because of work—I’d love to return again leisurely with my family someday at this wonderful hotel!

It was our first stay at an accommodation with our 8, 5, and 2-year-old children. The kids were thrilled to stay somewhere other than home. They ran around the spacious room, went to the pool twice, and enjoyed the onsen four times in a private setting. If I may suggest, it

This time, we stayed in a top-floor Room with lounge access. The food was delicious and the Hotel staff were very kind, but there was one thing that bothered me. At check-in, the male front desk staff member spoke politely, but his facial expression and attitude seemed rushed

The children were smiling throughout, and the parents were satisfied. The staff was kind, fun, and patiently assisted with mini-figure exchanges (avoiding busy times). At the hotel shop, you can purchase guaranteed tickets for water play attractions. Since it's inside the hot

It rained last year, but this time we had great weather, so we enjoyed the pool and jacuzzi from check-in onward. The BBQ meat was very tender and delicious. Both the staff and the Yamato delivery driver were very kind, making it an unforgettable stay—thank you so much.

The onsen featured two open-air baths and a large public bath. Shampoo, body soap, facial foam wash were provided along with lotion and body cream for after-bath care—everything you could need! After enjoying the onsen, we returned to the lounge for more drinks. While there wa

There were plenty of float rings available, showing their thoughtfulness. Park golf and tennis rackets were also available for rent, making it very enjoyable. Thank you! The Onsen was not crowded, so I could relax and take my time. The meal was an Italian course, very stylish and

We were able to make the most of our time by enjoying the Hotel pool even before check-in. We had four children, including a toddler, but we felt safe and comfortable throughout our stay. While the pool was too deep for the toddler, it was a good size for both adults and childr