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I have stayed at many hotels considered top-class, but this was the best experience I have ever had. As others have said, the hospitality was truly exceptional—beyond what I could have expected. Breakfast from Gion Kawakami was also an outstanding experience. I would love to visit again in a different season.

I visited Hiiragiya again. I had made a Reservation for a Room with a bath and toilet, but I was first shown to a Room without them. It was still very comfortable, but when I asked to Check Reservation, I was told there had been a mistake, and you kindly arranged for me to stay in the Room associated with author Yasunari Kawabata. Thank you for your thoughtful care. Once again, I enjoyed Kyoto’s summer flavors—chilled edamame soup topped with sea urchin, pike conger sashimi, grilled tilefish with crispy scales, jellied soft-shelled turtle broth, Kamo eggplant with sesame sauce, and more—then fully enjoyed Yoiyama and fell asleep thinking of Mr. Kawabata before continuing on to the Gion Festival. Kyoto is changing little by little, but this is the beauty of Japan—and the spirit of Japanese hospitality—that I hope will be passed on to future generations.

I have stayed here many times. Although it is an older Accommodation, the Room and baths are always kept very clean, which makes for a very pleasant stay. The staff are attentive and considerate while maintaining a comfortable sense of distance—truly a wonderful Accommodation. The early-summer dishes this time were also delicious. They looked refreshing and beautifully presented. I would love to visit again in winter. Thank you very much.

We stayed in Room 401 with an open-air bath. The deep, expansive views, delicious food, and Onsen were all wonderful, but above all, we were most impressed by the warmth and kindness of the staff. Even among Accommodations in the same price range, many do not see guests off, so we truly appreciated it. It made us want to come back even more. Thank you very much.

I’ve been wanting to visit in every season since my last stay, but our schedules never lined up, so we ended up returning in July again. The cedar-lined path from the Accommodation to Hakone Shrine felt cool and refreshing even under the strong sun, and we were lucky enough to hear the evening cicadas singing—reminding me once again how wonderful Hakone is. Even during dinner we could occasionally hear them; together with the thoughtfully prepared dishes with elegant seasoning and the recommended sake, it made for a truly luxurious time. The next day, after enjoying a healthy breakfast carefully prepared, we were kindly driven to Motohakone Port. From the deck of the pirate ship, we cruised while looking at Mt. Fuji and fully enjoying the cool breeze. We’ll be back again.

Although it was my first time trying zazen meditation, sutra copying, and morning prayers, the clear guidance helped me ease into everything smoothly. The thoughtfully prepared shojin ryori (Buddhist vegetarian cuisine) was truly delicious and deeply moving. The Room and Facility were also clean and comfortable. I felt refreshed by the soothing atmosphere that embodies the spirit of Japan, and even now after returning home, I still feel renewed.

Our family stayed for one night. The Accommodation was excellent, and all the staff were truly kind, so we had a very pleasant stay. Thank you very much. When we checked in, we received a 100th-anniversary booklet for a Ryokan at Tateshina Onsen (a sister property?). It sounded familiar, so after returning home I checked and found that we had actually stayed there when my son was still very young (nearly 20 years ago), because the tatami-mat bath felt safe for children. I’m sorry to say I had completely forgotten, but it felt like a wonderful connection. Next time, I would love to visit Tateshina Onsen as well along with this Accommodation.

This trip was mainly to visit Ise Grand Shrine, Toba, and Futamiura. I was especially looking forward to visiting Futami Okitama Shrine and seeing the Meoto Iwa (Wedded Rocks), so I searched for the Accommodation closest to the shrine and chose “Oishiya.” From the very beginning, I was impressed by the exceptionally courteous and pleasant service. From arriving by taxi through check-in, being shown to my Room, dining, and even the Shuttle Service to the station after check-out, everything was handled in such a welcoming way that it made for a truly wonderful trip. To the proprietress, manager, attendants, Shuttle Service driver, and everyone at Oishiya, thank you very much. Dinner was a charcoal-grilled seafood kaiseki course. Starting with appetizers and sashimi, the main dishes featured an abundant selection including abalone, squid, turban shell, other shellfish, and vegetables. Being able to enjoy abalone both grilled and as sashimi made it an especially luxurious meal. The meal was so plentiful that I’m sorry I ended up leaving one dish unfinished. I also appreciate the attendant’s thoughtful consideration regarding dessert. The view of Futami’s sea from the panoramic bath was exceptional—I enjoyed it many times: before dinner, after dinner, and early in the morning. The location of this Accommodation is also perfect for accessing Futami Okitama Shrine. After check-in, after dinner, at sunrise time, and after check-out, I was able to visit a total of four times—it meant so much to me. Every view was wonderful, but the scenery at sunrise was truly unforgettable. Staying at “Oishiya” made this an outstanding trip. If I have another opportunity, I would love to stay again. Thank you very much.

I found this Accommodation while looking for a place with great food and made a Reservation. Both dinner and breakfast were excellent, and we were very satisfied! It also has great access to the two shrines and one temple, and with checkout at 12:00, we could take our time—being able to go out after breakfast and come back was especially convenient. We would love to stay here again when we visit Nikko. Thank you very much.

The female staff member at reception during check-in impressed me with her proactive, exemplary hospitality. I stay at Hotels for a change of pace, and this Hotel made me feel at ease in every way—facilities, staff, and overall comfort—with no small discomforts. It was part of the Plan, but I gladly took them up on it and stayed for 24 hours. At reception, they said, “Please let us know if there is anything you need,” showing a positive attitude. At the restaurant as well: “Please relax and enjoy your stay.” They even asked, “Did you sleep well?” You don’t often hear that elsewhere. It had been a while since I stayed at a major international chain Hotel, and their training truly showed. The Room design is also charming. I can see why it’s popular with guests from both Japan and abroad.

From the warm welcome to check-in, breakfast, and check-out, the service was truly pleasant at every moment. They even kept our stay history from four years ago, and I was genuinely impressed when they asked, “Would you like the same morning newspaper as last time?”—such thoughtful attention to detail. I also asked for photos many times, and every staff member kindly took them without hesitation. And the breakfast—what you expect from Brighton—was absolutely delicious and very satisfying! I understand renovations will be starting soon, and I’m truly looking forward to staying again at the newly refreshed Brighton Hotel.

During our stay, the staff’s hospitality was truly outstanding, and we are sincerely grateful. They kindly and flexibly consulted with us about the early-morning visit and breakfast times, and they were happy to accommodate sudden changes. There is no TV in the Room, but the quietness was actually very comfortable, and we enjoyed a much-needed digital detox. The sounds of insects and cicadas in the early morning made our trip even more enriching. The Room, making beautiful use of a traditional kura storehouse, blends history and modern comfort seamlessly—our stay itself felt like a special experience. We were also deeply comforted by your thoughtful gesture of providing “Misogi-no-Yu” for guests who are unable to visit Futami Okitama Shrine before praying at Ise Jingu. If we have the opportunity, we would love to return again next time. Thank you very much for such a wonderful time!

Pickup service The Room atmosphere—everything was wonderful. The food was absolutely delicious, and we were able to spend a lovely time; we were truly happy and had a great time. We also appreciate the attentive care from the staff. Thank you for making our Miyajima trip unforgettable.

All of the staff were extremely kind and made our stay very comfortable. Every dish was delicious, with just the right portions, and the timing of each course was perfect—we were very satisfied. The open-air bath was especially relaxing. This is a Ryokan we would love to stay at again when we visit Miyajima.

Using aromatic vegetables, fish, and meat from the Kyoto area, each ingredient is prepared and served with the utmost care to preserve its natural fragrance, flavor, and texture in the best possible way. The chef’s evolving craft was truly impressive. I was also moved by the sommelier’s sincere dedication to wine. The cuisine feels perfectly suited to this one-of-a-kind Meiji-era mansion dining experience in Japan.

I first learned about this Accommodation in a travel magazine and had wanted to visit for years. From the moment I made my Reservation, the staff reached out several times with thoughtful messages, which felt truly warm and welcoming. I’m grateful for their kind advice on transportation as well as nearby recommended spots and restaurants. Set on a vast property, the Accommodation offers wonderful views, and I was thrilled to encounter deer while strolling around. The Onsen had excellent water quality, the Facility was well maintained, and I was able to unwind and soothe my fatigue while enjoying the scenery. A local regular I spoke with in the bath said they stay here every month—I couldn’t help but envy them. It was an outstanding Accommodation where both mind and body could fully relax. I would love to visit again. Every staff member was gentle and attentive, and their hospitality made it possible for me to truly feel at ease throughout my stay—each day felt happy. Thank you very much for such a wonderful time.

I really appreciated that the Room was ready before check-in and I was able to enter early. Since it was a single Room, it felt small and a bit dated, but the bathroom was new, clean, and very comfortable to use. I was slightly concerned that the Wi-Fi connection was unstable. The location was convenient, and it was a warm and refined Hotel unlike chain Hotels, making my stay very comfortable. The French toast at breakfast was also very delicious. The front desk staff were helpful as well. I will stay here again.

Quiet and reassuring. Impeccably clean. From the stairs to the lobby, every space reflects the owner’s attention to detail. My favorite is the wraparound balcony—spending Kyoto’s magic hour here always leaves me feeling quietly happy.

I originally made a Reservation at “Nene no Michi Bettei,” but due to a change in Room allocation, I ended up staying at Hotel VMG Kyoto Kamogawa. From check-in to check-out, I was deeply impressed by the staff’s impeccable attention to detail and thoughtful hospitality. Sleeping in the bedroom while gazing up at the coffered ceiling felt like an “exceptional escape from everyday life.” At the paid lounge, alcohol and other drinks are available free-flow, with snacks as well—it truly feels like a private lounge. Because the property preserves the character of a historic building, soundproofing is not perfect; however, it more than makes up for it with an elegant, nostalgic atmosphere. The Japanese-style room next to the bedroom overlooks a small courtyard garden and offers a wonderfully atmospheric view that made time feel as if it passed more slowly. That said, perhaps because the air conditioning does not reach this room easily, I found the heat noticeable. Although it would involve additional cost, lending spot coolers or simple heaters to guests upon request during limited seasons (summer/winter) could help make better use of this room and may also become a new experiential highlight—especially for international travelers. I’m truly grateful to all of the staff for giving me such an extraordinary stay. This is a Hotel I wholeheartedly recommend to anyone seeking an “indescribably exceptional escape from everyday life.”

We had to change our travel Plan due to our own circumstances, and we truly appreciate your courteous and prompt assistance. This time, we chose Kikunoya because we wanted to take our time sightseeing in Miyajima. Its convenient location near Itsukushima Shrine and Daisho-in allowed us to enjoy the area with the Hotel as our base. Not only at the front desk but also during the Shuttle Service ride, we were able to hear stories and helpful local tips about Miyajima, which made our visits even more enjoyable. Thanks to you, it was a wonderful trip. Thank you very much.