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Every time we visit, we’re truly impressed, and this time again we were able to enjoy a blissful stay. Thank you very much. The food was genuinely delicious, and we enjoyed it with deep gratitude. It looks like it’s going to get very hot from here on—please take good care of yourselves and keep up the great work.

This was our first time visiting on a family trip. Thanks to the staff’s heartfelt hospitality, we felt comfortable throughout our stay and are truly grateful. Both breakfast and dinner were delicious, and we had a relaxing, well-cared-for stay. We would love to stay again next time as well. Thank you very much for everything!

Searched for Accommodation with an open-air bath in the Room The Room was exactly what we wanted, and we had a wonderful holiday—no need to carry bath items or a change of clothes to the large public bath, and we could enjoy the Onsen whenever we liked. We chose a Plan with breakfast only. The dried horse mackerel was very delicious. For us, who can’t eat that much, it was just the right amount. Enjoying coffee in the lounge while taking in the lovely view overlooking the harbor was also wonderful. Although it felt like being nestled in the woods, we didn’t see any insects. It was a lovely Accommodation that we would like to use again.

I have been staying here for some time, and recently I always stay for three nights. Each time, the property is quiet and thoroughly cleaned throughout. The wonderful, delicious meals were excellent, and both the open-air bath and the large public bath were spotless. The background music was also pleasant. The Room has two rooms with a veranda, and it was the perfect size for just my spouse and me. The staff’s service was also good.

I stayed here after relatives in Shonai recommended it as an Accommodation with excellent food, and it exceeded my expectations. From appetizers to dessert, everything was carefully prepared—making the most of the ingredients with creative touches—and the portions were generous. Every dish was delicious, and I left completely satisfied. Breakfast was just as impressive as dinner, with a wide variety of items and great flavor. After the wonderful meal, it was also nice to relax in the Onsen bath in my Room. The staff’s bright smiles were another highlight. I’d love to come back to enjoy seasonal dishes at a different time of year, and also explore the Onsen town and try visiting private baths at other facilities.

Although I live in Osaka, I stayed at Patina Osaka, which is very close to my home. Above all, the hospitality was outstanding in every aspect from check-in to check-out, and even though it was a short one-night stay, it was an extremely satisfying Hotel stay. The meals (in-room dining) and breakfast were both delicious—I was impressed the entire time. The turndown service was also meticulous, with everything kept spotless; the service was truly attentive, making it the most comfortable Hotel I have ever stayed at. It is also very pet-first, so my family and I could relax with complete peace of mind. I will definitely be back again. My heartfelt thanks to all the hoteliers at Patina Osaka. Thank you so much!

We were satisfied with everything—the guest room, the private open-air bath, and the restaurant. The retro furnishings in the room were truly comforting, and we were impressed by the thoughtful care in the meals. We enjoyed a level of luxury that exceeded the price. This is a Hotel we would love to visit again. The Hotel staff were also wonderful. As I get older, I find peace in an Accommodation like this. I hadn’t had many chances to visit Chichibu before, but this was an excellent Hotel as a base for visiting Mitsumine Shrine, Chichibu Shrine, and Hodosan Shrine (the Chichibu Three Shrines pilgrimage), as well as sightseeing in Nagatoro. Thank you very much.

We stayed for 3 days and 2 nights. The Facilities, the staff’s atmosphere, and the meals were all excellent. It was clear that each staff member truly loves dogs. We would definitely like to stay again.

They kindly contacted us about the parking arrangements, and their service was excellent. Breakfast was also delicious and better than expected for the price.

After staying in Toi the previous night, we took it easy, but this day brought such heavy rain that a weather warning was issued. There was nowhere to stop along the way with our dog, so we arrived early. While we were waiting in the car, they kindly let us use the dog run on the first floor a little ahead of time, which truly helped us. All of the staff were very pleasant. This time we had our meal in the Room, and the Asian staff member who brought it to us spoke excellent Japanese and served us with a constant smile. There is also an open-air bath outside; the water was soft and the temperature was just right, so we went in several times. Unfortunately, because of the weather, the view was misty and hard to see—if it had been clear, I’m sure it would have been wonderful. That was our only disappointment, so we’d like to visit again when the weather is better.

I look forward to staying at Pearl Star every summer. Thanks to the staff who provide Shuttle Service with a smile from check-in to check-out, I always have a very pleasant stay. Breakfast is one of the highlights for me, and I like to get seated early and enjoy it at a relaxed pace. This is a Hotel I would love to stay at again and again.

The front desk service was courteous, and I appreciated that they promptly called a taxi for the next day. The Room was clean and comfortable. In addition, there is a convenience store attached to the Hotel, which is handy even when it’s windy and rainy. I would like to stay here again.

We stayed in Building D, which is pet-friendly. Everything was spotless and very comfortable. There’s honestly nothing to criticize, so here are a few tips to help you enjoy your stay even more. Jacuzzi / Open-air bath / Pool: 　Bringing a swimsuit is recommended. Stink bugs (currently a large outbreak): 　It’s helpful to bring sticky tape for removal. Bakery: 　There’s a great bakery nearby. Amenities: 　High-quality POLA amenities are provided, so you only need to bring the basics. To fully enjoy it: 　You’ll probably want to stay two nights. Appliances: 　Most appliances are available, but there doesn’t seem to be an air fryer (probably). Shirarahama Beach: 　It’s just under 2 km away—slightly far. Dogs aren’t allowed on Shirarahama Beach, which is disappointing, but the beauty of the beach is amazing.

The Room was clean, and the simple atmosphere made it easy to relax. It was conveniently located near the station, and it was a quiet space without any noticeable outside noise. The bath was very pleasant, and we also enjoyed the complimentary ice cream. We would love to stay again if we have the opportunity.

This was our family’s first stay, and it was wonderful. With my birthday coming up the following week, we happened to mention it at check-in, and they surprised me at dinner with live music and a dessert—plus sweets as a gift—to celebrate! We hadn’t informed them in advance about the Reserver, so I was truly touched by the surprise. Thank you very much. All of the staff were professional—from guiding our car on arrival to explaining the Hotel, as well as the lounge and restaurant teams—and they made our stay comfortable from start to finish. The housekeeping staff also greeted us warmly. The Facility was just as beautiful as in the photos, and everything—from the amenities to the in-room sweets and beverages—was thoughtfully selected, which really conveyed their hospitality. The restaurant meals for both breakfast and dinner were vibrant, uncompromising, and absolutely delicious. I was genuinely impressed by this top-class Accommodation. We will definitely return. Thank you again.

This was our fifth or sixth stay, and once again we had a very comfortable time. What made us especially happy was that the staff member in charge of our Room from our previous visit remembered us. They even remembered that we stayed with my mother-in-law last time, and we were truly touched by their thoughtfulness. As always, the meals were delicious, with seasonal dishes as well—everything met our expectations once again. The premium lounge was also excellent. We used it after the Onsen, and there was a wide variety of soft drinks, so even someone like me who doesn’t drink much alcohol could fully enjoy it. This is a wonderful Ryokan where you can feel warm hospitality no matter how many times you visit. We would love to stay again. Thank you very much.

Although it was just a one-night, two-day stay, I was able to relax and unwind. The staff’s attentiveness was outstanding. Even though it was very crowded, they never cut corners and worked hard in the heat—I truly appreciate it. In two days, I enjoyed the Onsen at the Hotel New Awaji Group six times. Every Onsen was wonderful, but this one was especially great. I could enjoy different views in the daytime, at night, and early in the morning. It felt fantastical—like an Onsen under the sea. The meals were all about conger eel dishes. I don’t usually eat it much, but I was amazed at how delicious it was. Everything was excellent. Of course, the staff’s thoughtfulness and smiles were also wonderful. I will definitely come again—thank you in advance for your hospitality when I do.

Both the building and the garden are beautifully maintained—truly an Accommodation worthy of its status as a Registered Tangible Cultural Property. At Tenpyo-no-Yu, we were able to relax and enjoy the Onsen while watching the carp. The cuisine may be creative, but in a way it felt fairly ordinary; despite the excellent wasabi served alongside, I didn’t feel the menu was designed to pair well with it. Perhaps because it had to be carried a long distance, some hot dishes arrived cooled, and there were so many items that we ended up leaving some, which was a bit disappointing. I thought it might be nice to have an upgraded course with smaller portions. There are many stairs, so it may be challenging for guests with limited mobility.

This is a historic Accommodation, yet the staff are full of energy, and operations from check-in to check-out are efficient with no wasted time. The seasonal cuisine is truly delicious, and getting to the various baths is an adventure—through maze-like corridors and, in some areas, even across a suspension bridge. It’s packed with excitement! You can have a wonderful stay just at Kikuya alone, making it an Accommodation you’ll want to visit again and again. Both check-in and check-out are well designed and smooth, so there’s no waiting—excellent! Thank you very much for taking such great care of us again.

Thank you always for your wonderful hospitality. While many Accommodations have changed before and after COVID, I can truly relax with peace of mind knowing the quality here is consistently the same whenever I visit. The cuisine delighted my eyes, satisfied my palate, and deeply moved me. The hot spring was excellent, and the Room was exceptionally comfortable. This time, for the first time, I encountered deer and wild boar and felt the mystical power of nature as well. Thank you for such a wonderful escape from everyday life. I look forward to visiting again.