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We stayed here with our dog. It was relaxing and comfortable, and the meals were delicious. Next time, we plan to eat a little less for lunch so we can enjoy dinner as well. The seaside walk was also wonderful, with stunning views and a refreshing breeze!

I chose “Garrya Nijo Castle Kyoto by Banyan Tree” as my Accommodation when visiting the Gion Matsuri (Saki Matsuri). I live in Nishinomiya, so it’s close enough for a day trip, but since it was the Gion Festival, I decided to stay overnight. After considering several options, I finally chose Garrya, which I’d been curious about for some time. I checked in in the evening, and as soon as I passed through the entrance and reached the lobby, I was breathless at the beautiful green garden framed by the large windows. I was even more moved by how the trees were reflected on the large stone table—it felt almost like being in an art museum. The calm atmosphere instantly eased my fatigue, and I truly felt glad I had chosen this place. My Room was on the third floor—Room 305 (Nijo Castle View Twin). The reflection of greenery even appeared above the window, creating an unexpectedly spacious feel that really impressed me. The use of stone flooring also gave it a wonderfully solid, luxurious presence. The raised area featured black tatami mats—something we Japanese guests especially appreciate. From the furniture and cushions to the bedding, every detail felt carefully considered, and I was completely satisfied. For breakfast, I chose their “Wellbeing” concept option—it was genuinely delicious and deeply impressive. The staff were flawless as well. Although it may seem like a high-end property at first glance, there were many younger staff members too, and their warm hospitality made me want to chat with them naturally. You’re sure to have a wonderful stay here.

I have stayed at many hotels considered top-class, but this was the best experience I have ever had. As others have said, the hospitality was truly exceptional—beyond what I could have expected. Breakfast from Gion Kawakami was also an outstanding experience. I would love to visit again in a different season.

For trips with our dog, we always choose the Regina group Hotels for their outstanding staff hospitality. This time, we finally made our first visit to this property, which we’d had our eye on for a while. With just 10 Rooms, it’s a compact Facility where you can complete everything—check-in and check-out, an open-air Onsen bath with excellent water quality, and carefully crafted kaiseki cuisine—all in your Room. The morning soak while enjoying views of the Hakone outer rim mountains from our second-floor Room was simply the best.

Choosing Dogo Miyu for my first visit to Dogo Onsen was absolutely the right decision. The Room had a wonderful atmosphere, and I was able to relax comfortably, and the meals were also delicious. (Because I don’t eat much, breakfast was a bit too much for me and I’m sorry I couldn’t finish it. I tried a little of everything, and every dish was truly delicious.) Above all, the staff’s hospitality was outstanding. It was extremely hot during our stay, and one of my family members became unwell, but we are very grateful for all your thoughtful care and support. When we come back to Dogo Onsen, we will definitely stay again. Thank you very much.

This was my first time visiting Sarugakyo Onsen, and to be honest, it didn’t feel like there was much sightseeing, but this Accommodation was so wonderful that I’d come back just to stay here again. The staff were all very hospitable, and the food was excellent. The pizza in particular was truly delicious—I ended up eating far too much. I’d love to visit again! Thank you very much.

I visited during the Obon holidays, and the drive was not crowded at all. The Accommodation was in a great location, just a short walk to Irago Cape Lighthouse. Right in front is Koijigahama Beach, and I was able to relax at the Accommodation while enjoying the beautiful ocean view. The owner, the young proprietress, and all the staff were wonderfully pleasant and welcoming. I have stayed at many Ryokan and Hotels, but I think this place is the best. The food was also delicious, and I am completely satisfied with everything. I would like to take good care of the hibiscus I received on my way home—thank you very much. I would definitely like to visit again.

Thank you for always accommodating our detailed requests each time we stay. We look forward to your continued support with our future Reservations.

This is a truly wonderful Hotel. The service, the Room, and the breakfast are all exceptionally attentive, and there are delightful surprises everywhere. The art pieces throughout the Hotel are also fascinating. It’s fun just to walk around and look at them, and it’s especially nice that whenever I spoke to the staff, they gave thoughtful, well-informed answers. Thank you very much.

As always, we thoroughly enjoyed your wonderful meals. We also had the chance to spend time with the cats and had a truly delightful stay. We love the cabbage fields visible from our Room. We bought some vegetables from the Accommodation to take home, and they were delicious—making us happy all over again. We will be back again. Thank you in advance for your continued hospitality.

The Room, the meals, and the staff—everything was simply wonderful. The open-air bath with free-flowing natural hot spring water was amazing. Dinner was delicious, and breakfast while looking out at the ocean from our Room was lovely. Since it’s all-inclusive, we were able to relax in our Room and take it easy while ordering room service. Above all, we were most impressed by the attentive service from the staff. We would definitely love to visit again.

From July 20, we stayed for two nights again. We traveled by train with two dogs. We’ve gotten completely used to it now, and that’s all thanks to the warmth and kindness of everyone at the Ryokan. I couldn’t make it without the Shuttle Service from the station. Thank you, as always, for your wonderful Shuttle Service. The meals reflected the season, and each dish was thoughtfully prepared and delicious. I rated the bath 4 stars because the stairs to and from the bath, and the airflow around that area, felt a bit uncomfortable for this time of year. The bath temperature was perfect for me. Thank you so much to all the staff for your kindness. We’ll be back again.

I found this Ryokan while looking for a trip to give my boyfriend as a birthday present, also as a thank-you for his proposal. This was an important trip for me, and everything—from the hospitality to the Onsen, the food, and the Room—was wonderful. It was a truly heartwarming Ryokan. When I asked about bringing in wine as a surprise, they responded and accommodated my request promptly and with great care. I didn’t expect such thoughtful support, and I’m very grateful. In the end, he was delighted, and we were able to spend a lovely time together. While searching for a Ryokan, I saw many reviews praising the hospitality, and after staying here I completely understand why. The service from our attendant and all other staff was excellent, making this trip even more special. We also enjoyed seasonal flavors in the cuisine, and since it was served in our Room we could relax and enjoy it at our own pace. The words said to us at departure—“We look forward to welcoming you again in another season”—left a strong impression on me. We would love to visit again.

Because it is located in a residential area, the view is, frankly speaking, not much to write home about... However, the courtyard and Facilities were exceptionally well appointed, and we were very satisfied. We only had breakfast, but starting the day with a seafood rice bowl was a real treat... it was exquisite. The staff’s service was truly pleasant! It was our first time here, but this Hotel made us fall in love with Kanazawa. We will definitely stay again next time.

I’ve been wanting to visit in every season since my last stay, but our schedules never lined up, so we ended up returning in July again. The cedar-lined path from the Accommodation to Hakone Shrine felt cool and refreshing even under the strong sun, and we were lucky enough to hear the evening cicadas singing—reminding me once again how wonderful Hakone is. Even during dinner we could occasionally hear them; together with the thoughtfully prepared dishes with elegant seasoning and the recommended sake, it made for a truly luxurious time. The next day, after enjoying a healthy breakfast carefully prepared, we were kindly driven to Motohakone Port. From the deck of the pirate ship, we cruised while looking at Mt. Fuji and fully enjoying the cool breeze. We’ll be back again.

We stayed here for a birthday trip for my mother and our dog. The Facility and the food were excellent, but even more than that, every staff member we met was wonderful, and we were able to spend a truly comfortable time. What impressed us most was that all the staff remembered our dog’s name and greeted us using it. We will definitely stay again. Thank you very much.

Last summer, after renting a nearby vacation home and visiting Morito Beach, we discovered SCAPES THE SUITE. We made a Reservation because we were drawn to the easy beach access and the property’s atmosphere, and we had been looking forward to our stay. Thanks to you, we were able to enjoy the sea with our family, including our two young daughters. We used the pick-up and drop-off service from Zushi Station, and being greeted by a classic Cedric taxi instantly set a resort mood. We arrived a little early and planned to wait in the lobby, but perhaps because of my IKYU Diamond membership, we were shown to our Room right away. It was the twin “Mandarin Orange.” It felt more spacious than expected, with the Shonan sea right in front of us and Enoshima clearly visible at all times. Due to the weather we only caught a faint glimpse of Mt. Fuji for a moment, but having the ocean always in view was truly soothing. After the concierge kindly showed us around the Room, they helped arrange our one-hour private jacuzzi time (per Room) as well as breakfast time. We were worried about an approaching typhoon, but fortunately it took a course that didn’t affect us much—so we even enjoyed occasional sunshine. Our daughters’ family was able to swim several times, while we grandparents stayed in the Room caring for our 7-month-old grandchild. It was wonderfully relaxing. With children aged three and zero with us, we ate out for dinner; however, the Hotel restaurant also looked very appealing. This time we only had breakfast and lunch here, but next time we would love to try dinner as well. No matter where you look from within this property—the balcony or even from the jacuzzi—the view of the sea never gets old. That scenery itself felt like your greatest hospitality. We also strongly felt how much everyone working there loves Hayama—and loves this Hotel. The pride and care of both the concierge team and those serving at breakfast/the restaurant really came through. We were also delighted by your gift: Genbei’s famous beach sandals. You coordinated sizes and colors for each family member perfectly—our daughters’ family was thrilled. Finally, after receiving an outstanding carrot dressing as well, we headed home feeling refreshed. Not only in summer but in any season, SCAPES is a place where you can truly relax—and we would love to return again. Thank you very much to everyone at the Hotel.

I stayed at Hotel Mukaitaki in Tsuchiyu Onsen. What I especially loved this time were the cuisine, the open-air bath in the Room, and the strong sense of privacy. Dinner was carefully prepared dish by dish, and the surf clam shabu-shabu and Fukushima beef were outstanding. The surf clam’s texture and sweetness and the rich flavor of the Fukushima beef were both excellent—these were the most memorable dishes of my stay. Above all, the open-air bath in the Room was amazing. Being able to enjoy the Onsen freely at any time without worrying about others is truly special. Perhaps because there are only a few Rooms, I hardly ran into other guests during my stay. The building was very quiet and felt extremely private. I highly recommend it for anyone who wants to relax at an Onsen Accommodation without being concerned about other people. The staff’s thoughtfulness was also wonderful—they escorted me to and from the parking lot at both arrival and departure. They even gave me souvenir rice balls on my way home. It was warm hospitality from start to finish.

It was a wonderful stay. I hope to visit again someday. If I could make one request, I would have preferred the bedside water to be a Japanese brand as well.

My friend and I stayed for one night and two days. When we arrived at the front desk to check in, an insect flew toward us and I let out a small scream, but the woman at reception smiled and said, “I’ve lived on Yakushima for a long time, but you never really get used to the insects,” which put me at ease and was very comforting. The lobby was spacious and clean, and the Room was also extremely clean with an amazing ocean view. Meals were buffet-style for both breakfast and dinner; in particular, the Margherita pizza and mushroom risotto made to order by the chef were delicious. The bath also had a luxurious ocean view, and the silky-smooth water soaked into my body after all the trekking. This time we stayed only one night, but I’d love to come back and stay a bit longer next time.