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I often stay at international Hotels these days and usually come home impressed wherever I go, but this place was in a class of its own. Since the Hotel has only recently opened, it’s natural that the Facilities are spotless, but the hospitality was truly outstanding—really! My friend and I even promised we would definitely come back. Breakfast at Gion Kawakami and the rooftop bar were both excellent as well. Thank you very much for taking such good care of us.

The Room, the meals, and the staff—everything was simply wonderful. The open-air bath with free-flowing natural hot spring water was amazing. Dinner was delicious, and breakfast while looking out at the ocean from our Room was lovely. Since it’s all-inclusive, we were able to relax in our Room and take it easy while ordering room service. Above all, we were most impressed by the attentive service from the staff. We would definitely love to visit again.

We stayed at the Hotel during a trip to Okinawa that coincided with a wedding, as my husband also used it to play golf with his family. Since I don’t play golf, I spent time sightseeing nearby instead. Because of that, my husband and I checked in separately, but when I left my luggage before check-in, the staff seemed to remember me and welcomed me back with “Welcome home,” then kindly escorted me all the way to our Room. On departure, they even surprised us by attaching a tag with a handwritten message to our luggage. Not only the front desk team, but everyone at the pool, restaurants, and bar provided warm service full of hospitality—I was impressed throughout our stay. The Room was very clean, the location was great, and it felt truly comfortable. In addition to L’OCCITANE amenities, we also appreciated the original amenity pouch and tumbler—such thoughtful touches. The breakfast buffet offered a wide variety of options, and everything was delicious. Even though I don’t play golf myself, I would love to visit this Hotel again for its beautiful ocean views and outstanding hospitality.

This was the Accommodation I had wanted to stay at on my first trip to Yamaguchi Prefecture. The Accommodation was very clean and quiet, and I was able to relax in a calm atmosphere. The Room was spacious, and the view of the reflecting pool from the terrace was beautiful. The open-air bath in the Room had free-flowing natural hot spring water, which felt wonderful. At the bar lounge, I enjoyed complimentary drinks while chatting with the staff and had a great time. I highly recommend this Accommodation for anyone looking to spend a relaxing stay for a special anniversary or simply to unwind and forget about everyday life.

I have stayed here many times. The meals are served buffet-style to order, with each dish carefully and beautifully presented, and everything tastes amazing. The menu changes with the seasons, and it’s so delicious that I always end up eating too much. On my dog’s birthday, the staff also offered their congratulations. Everyone speaks kindly to the dogs, and my dogs truly enjoy it. The spa treatments, Onsen, food, and staff—everything is soothing, and the hospitality is always outstanding no matter when we visit.

It was a wonderful stay. I hope to visit again someday. If I could make one request, I would have preferred the bedside water to be a Japanese brand as well.

Thank you for taking such wonderful care of us again this year, following our stay last year. Just like last year, we were truly impressed by the outstanding hospitality of all the staff, and we had a very comfortable stay. This year, our child was able to enjoy dinner with us as well, and every dish—from shabu-shabu to sushi, teppanyaki, and French cuisine—was delicious. We were extremely satisfied. The Facility was beautiful everywhere we looked, and the view from the restaurant’s private dining room was spectacular—we were able to enjoy a truly luxurious time. Also, although I had forgotten to request children’s items in advance, during Room cleaning you kindly provided a diaper disposal bin and a life jacket. We really appreciated your thoughtful attention to detail. If I were to mention anything that stood out, as I felt last year as well, it was slightly disappointing that the secondary bathroom has a combined shower-and-bathtub unit. Also this year—unlike last year—the Shuttle Service vehicle had been changed to a bus-type vehicle. That said, we are very satisfied with the Room amenities and services overall. You also carefully mailed our forgotten item back to our home; we are grateful for your warm support until the very end. We would love to visit again as a family.

Using aromatic vegetables, fish, and meat from the Kyoto area, each ingredient is prepared and served with the utmost care to preserve its natural fragrance, flavor, and texture in the best possible way. The chef’s evolving craft was truly impressive. I was also moved by the sommelier’s sincere dedication to wine. The cuisine feels perfectly suited to this one-of-a-kind Meiji-era mansion dining experience in Japan.

We stayed to celebrate my mother’s discharge from the hospital. Based on our previous stay, you kindly accommodated our requests and avoided ingredients we cannot eat without us having to mention them this time, and we truly felt your outstanding hospitality. We thoroughly enjoyed the Hotel—the view from the balcony, the comfortable Room, and the delicious meals—and my mother was very happy as well. Thank you for celebrating with us. 　I especially love the atmosphere of your pool. I hope you will continue to maintain an environment where it is easy to swim and no one takes prohibited photos. Next time, we would like to visit again around autumn or winter.

From the moment we were picked up, the hospitality had already begun. We were completely satisfied with everything—from the guidance along the way to the warm welcome after arrival. Of course, we also enjoyed delicious meals. In the morning, we woke up to a ship’s whistle. The ever-changing view of the tides was truly soothing. We would love to visit again in another season.

This was our eighth stay. Ever since our first visit, the Room, the private bath, and the surroundings of the Hotel have been very comfortable, and the meals are delicious. We stay about once a year, and it has become something my wife and I truly look forward to. This time as well, the food was excellent—especially the Chateaubriand, which was outstanding. Although it was rainy and we didn’t go to Mount Koya this time, we were able to see exceptionally beautiful flowering peach trees and weeping cherry blossoms around Sanso Amanosato.

From the welcoming staff to the front desk team, Room guidance, and dining staff, everyone was courteous and made us feel truly comfortable. The Room was clean, and both the indoor bath and open-air bath were very relaxing. Each dish was beautifully prepared—from seasoning to presentation—and everything was delicious. Thank you for giving us such a soothing time on this trip with friends. Next time, we would love to visit again with our family.

The staff were exceptionally courteous, and the hospitality was outstanding. Their replies were beautifully written, and their thoughtful attention to detail made our stay truly comfortable. The meals were especially impressive—both dinner and breakfast, generously prepared with local ingredients, were absolutely delicious. Not only the food but also the carefully chosen tableware enhanced each dish and made the experience even more enjoyable. Another major highlight is the excellent location, just a short distance from Izumo Taisha Shrine. This is a wonderful Accommodation that I would highly recommend to anyone visiting Izumo. I would love to stay again.

This Hotel was truly wonderful, with breathtaking views of Hayama and the warm hospitality of the entire staff. In particular, the Misaki-caught longtooth grouper served at dinner was perfectly cooked by the chef and genuinely moving—its plump, tender white flesh and rich fat that melted in my mouth were unforgettable. With outstanding cuisine and exceptional service, it became a very special stay. Thank you very much.

I have stayed at many Accommodations in Hakone, and I think this is the best of them all. This time, I requested a food-and-drink pairing, and both the cuisine and the selections of alcohol were outstanding—the drinks truly brought out the flavors of each dish. Thank you to all the staff for welcoming us with exceptional hospitality. I purchased the wine you recommended right away. We visited to celebrate a birthday, and we would love to return again.

I made a Reservation after seeing this Accommodation featured by a YouTuber. The property was clean and airy, and the view from our Room was wonderful. Both breakfast and dinner were delicious, and we felt completely at home—overall, we were very satisfied. Most of all, we were impressed by how kind and thoughtful the staff were in their attentive greetings. We stayed as a family of three with our 11-month-old baby. Upon request, they provided a baby crib and a diaper disposal bin in the Room, and we could also enjoy the heated pool together, so we felt comfortable even with a small child. At dinner, they prepared a private dining room for us, which allowed us to relax without worrying about disturbing other guests when our daughter became fussy. It was an unhurried course meal that lasted nearly two hours, but every time the staff came in they spoke gently to her; even though she is shy around strangers, she stayed happy and smiling throughout. Thank you as well for warming up her baby food. Traveling with a child can be tiring in many ways, but thanks to the Facilities and the warmth of the staff here, we were able to take things at our own pace and truly relax. Thank you very much. The afternoon tea and light meals are excellent, so I recommend having a lighter lunch before your 3:00 PM check-in.

This was my second stay. Last time, I stayed during a snowy season, so this time I was able to relax until dinner and fully enjoy the sight of green trees swaying and the gentle calls of evening cicadas from my clean, refined Room. The meals here are delicious both in the morning and in the evening, with plenty of vegetables. Of course, the fish and meat were also excellent—everything was flawless. Above all, the staff’s smiles were wonderful, and their service was attentive and professional, which made me feel truly happy. I will definitely come back to stay again when I have time. Thank you very much.

Thank you, as always, for a wonderful stay experience. With this visit, I have successfully completed my 8th stay, and have now completed two full rounds of all four venues included in the “Gastronomy Plan.” Compared to when I first stayed, the staff’s service feels even more composed, and I truly sense that an excellent environment has been established. The quality of the club lounge has also improved significantly, making my stay even more comfortable. I am scheduled to stay again next month and am very much looking forward to it. It is wonderful to see the General Manager and all staff members growing day by day as you aim to become one of Japan’s top Hotels. This is a Hotel I hope will continue striving for even greater heights. Reviewer FACT: Certified sommelier. Total Michelin stars across restaurants visited in Japan and abroad: 720+ stars. Elite member across all three major airline alliances.

Staying amid the vineyards and enjoying the warm hospitality of everyone who supported us made for an exceptional time. This is an Accommodation we will definitely want to visit again.

I couldn’t forget the views of Fuji Speedway and Mt. Fuji, so I made a Reservation well in advance. I was so impressed by breakfast last time that I knew dinner had to be the Italian course—and I highly recommend the cuisine as well. Every dish was fresh, thoughtfully prepared, and absolutely delicious. At other Accommodations, when you return, there’s sometimes something disappointing—but this Accommodation moves me every time I visit. On top of that, the smiles of all the staff during even casual conversations make me feel truly comfortable. It gives me the energy to do my best again starting tomorrow. Thank you very much.