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I was very satisfied with the quality of the meals, the cleanliness of the room, and its stylishness. The staff were kind and friendly, and even though both my dog and I are a bit shy around strangers, we had a great time. If I may make one suggestion, as a family that loves ri

The guest room, Onsen, cuisine, and the staff’s hospitality—everything was perfect and beyond reproach. For the past four years, my spouse and I have been visiting Onsen Accommodations in Hakone and Izu once a month, but we have never stayed at an Accommodation as exceptionally well-rounded as this one. We will definitely return again. Thank you very much for taking such good care of us.

We visited with my son’s family. Traveling with our 8-month-old baby, we had some concerns, but even though we made Reservations for two Rooms on different dates, the staff kindly arranged for us to dine together and showed thoughtful care in many situations, which made our stay truly enjoyable. Thank you very much—it became a wonderful memory. My son’s family also said they would like to come again, and we hope to visit again as well.

Our dog also relaxed by the poolside and at the top of the stairs, happily watching them play. The anniversary fruit plate we requested as a surprise made both of my parents very happy, and it became a wonderful way to celebrate with them. It seems our nieces left something behin

We had the best experience at this Hotel where we could stay with our dog. A high-ceiling, premium Room; a terrace where we could play with our dog; soothing birdsong; and beautiful stars from the terrace at night. Even though there are only a few Rooms, we were able to use the g

The Room was stylish in every way—so much so that it made me wish I could live in this Hotel. I’m already thinking I’d like to stay again soon, many times over. We have a Maltese at home, so next time we’re planning to bring our beloved dog, Momo-chan, with us too. And IKYU

I gazed up at them while soaking my feet, enjoying a soothing moment unlike anything in everyday life. The dog run is made with artificial turf, and you can also take walks nearby; depending on the season, it may even be possible to play at the beach. It was a wonderful Facility

All of the other dishes also satisfied my family members who are usually quite critical with their reviews too. We could bring our dog without any hesitation; there is also a dog run that’s just the right size for small dogs, and our dog looked happy running around there too. E

As it was my first stay, you kindly picked me up at Tokyo Station and showed me to a beautifully clean, nicely chilled Room as much as three hours early. Every member of staff welcomed me with such warm smiles that, even in a luxurious space far from everyday life, I was able to spend a wonderfully comfortable day as if I were in my own Room. Breakfast was truly delicious, and on top of that, the delightful conversation with the cute female staff member who spoke languages fluently, along with the thoughtful attentiveness of the male staff member—never intrusive yet always considerate—made me linger longer than planned. I’ll work hard and will definitely stay again!

I was pleasantly surprised to receive a gift of a hot towel and chocolates at check-in. Of course, the staff’s hospitality was also excellent. I had checked in advance that there was a gym and spa, but the gentle, convincing suggestion—“Your Accommodation Room is on the Mt. Fuji side, and the spa is on the Skytree side, so please feel free to use it”—led me to enjoy both. The Room décor was elegant and refined, and I was amazed they even provided binoculars (unfortunately, the weather was bad so I couldn’t use them). The amenities and drinks were more than sufficient, but when I learned there were several types of pillows available, I couldn’t resist requesting one. Not only are the facilities outstanding, but every single staff member—including those at the breakfast restaurant—provided attentive service; everything on the service side was flawless. Hats off to them. I’ve never had such a comfortable stay before; my companion and I kept saying “We don’t want to leave,” as we checked out.

He looked so pleased that we were almost worried he wouldn’t want his usual food once we got home. Of course, the dinner for us was excellent as well. We felt genuinely happy to be able to spend time with our dog at this level of quality. The Hotel Room was also wonderful

The dog run was a spacious yard with no obstacles, so our one-year-old dog could run around safely. The building itself felt modern and stylish, very clean, and well maintained—making our stay truly comfortable. The meal ingredients were prepped in advance, and simply following t

We stayed in a pet-friendly room. We were upgraded due to availability, allowing us to relax with our elderly dog in the room, for which we are very grateful. While Tokyo experiences intense heat every day, Sengokuhara truly lives up to its name with refreshing breezes. Watching

We enjoyed a relaxing summer vacation with our pet. The Room was clean, and there was no impression that only the furniture in pet-friendly rooms was of lower quality, which made us very satisfied. The staff were polite and kind. There is also an adjacent café where you can

This is a truly dog-first Hotel, and I was impressed by the staff’s thoughtful attention to every detail. The meals were absolutely delicious, and I appreciated how you checked in with me right when I wanted coffee—it felt like you were always keeping an eye on everything.

The room was spacious and clean. The bedroom had two beds, and futons were prepared in the Japanese-style room. Bath towels were provided, allowing access to the open-air bath directly from the Japanese-style room. Both the dog run and pool were clean, and at night they were beau

We were very satisfied with both the bath and breakfast. At dinner, we had to leave our dog alone in the Room, so we would have appreciated slightly quicker service so we could finish our meal sooner. (We were told in-Room dining is also available, but it requires an additional

It was a trip with my 90-year-old mother and our Toy Poodle. From arrival to departure, everyone was extremely kind, and we had a very comfortable stay. Having our meals in the Room allowed Lala to relax and feel at ease, and we also enjoyed the delicious food. We have stay

The bath was a flowing onsen, and even though it was just a one-night stay, we used it three times. The morning bath while watching the sunrise was a blissful experience. Both our dog and we were extremely satisfied. We talked about coming back again with my daughter on our way

Just as the Reviews said, everything was truly wonderful, and we made the best memories with our dog. Freshly ground coffee on the terrace, warm sunshine, and our dog—it was pure happiness. The three goats munching on grass were adorable too. Of course it’s great even if you don’