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I stay at Onsen inns in Hakone every month, and the private bath here was absolutely outstanding! The meals were delicious, and the rice at breakfast was especially exceptional. Above all, the staff’s hospitality made me feel truly happy. Thank you very much!

The staff's warm and attentive service from the moment we checked in made our stay incredibly enjoyable for both us and our children. (We are especially grateful for their flexibility in arranging mountain climbing bento boxes.) We stayed for three nights, and every day we were treated to a different menu featuring the abundant seafood and mountain delicacies unique to Yakushima and Kagoshima, making each meal a delightful experience. After trekking to Jomon Sugi and Taikoiwa, the natural Onsen provided ultimate relaxation for both body and mind. The well-stocked amenities, along with the impeccably clean facilities throughout the property, ensured a comfortable stay from start to finish. It was such a wonderful trip that we can't wait to visit again. Thank you so much to all the staff!

This was my first time staying at Yutorelo Tsuwano. The Japanese-style twin Room was very comfortable. It would have been even better if the toilet and washbasin area were connected. Both dinner and breakfast were delicious, and we were very satisfied. The small-portion gourmet kaiseki was just the right amount, and the steamed dish in particular was excellent. The rice tasting at breakfast was a first for me, and I think it’s a wonderful option. My elderly mother was also very pleased. I would like to visit again.

I visited in early April. The cherry blossoms and peach blossoms in Achi were so beautiful and truly moving. The Hotel is located along the river, and at night the stars were incredibly clear; they also offered a stargazing tour. Only the lounge is pet-friendly, and we were able to dine with our pet for both breakfast and dinner. It was seating-style dining, but there was also an irori hearth, and the staff spoke kindly to our dog. The food was very delicious. The bath water felt slightly silky, which really made me feel it was a “beauty hot spring.” It was a bit disappointing that there was no open-air bath. It was a shame that the Room felt a little small and phone reception wasn’t great, but overall we were very satisfied.

I stayed in the single building. The Room was spacious enough for one person, clean, and very relaxing. The Onsen baths each felt different, and all of them were wonderful. The herbal sauna was a comfortable temperature for me, and I felt refreshed from the inside out. Both dinner and breakfast were delicious. I could only use the indoor bath once due to my schedule, but it was also very pleasant, so I’d love to stay again and enjoy it next time.

Rooms & Facilities: We didn’t use the bathtub, but there were no issues. As noted in advance, there is no elevator, so it’s a long walk to the corner Room on the 4th floor, and the hallway is hot. Service: The male staff member provided accurate information and guidance. Onsen: It’s a bit far, but there were few guests so we could relax at our own pace. Meals: We were able to eat in a quiet, calm setting. Thank you for the complimentary items as well. The additional charges (alcohol) for two people came to 6,100 yen.

This was our first stay. The train-view Room delighted our children. The open-air bath was also great. We had high expectations for the buffet, and it was excellent. The selection was well balanced—not too much or too little—so we could enjoy a bit of everything. While planning this one-night trip, we researched various Hotels, and choosing this Hotel close to the station was absolutely the right decision. After checkout, we went to Owakudani and Lake Ashi. Since we left at 9:00, the first cable car was nearly empty, and we had the ropeway all to ourselves as a family. They also stored our large luggage for us, so we could sightsee comfortably with light bags. For Hakone Free Pass users, I think this is one of the best Hotels. One small suggestion: after the kids fell asleep, it would have been nice to have a small table lamp to make the Room a bit brighter. It turned into a very enjoyable trip. We would love to stay again.

Thank you for taking care of us during the Obon holiday period. The Accommodation is old, but it was kept very clean inside. The private bath was also very spacious and nice. What was disappointing was the way the meals were laid out and how cramped the space was. There was no space to set down a tray, so we couldn’t even use seasonings, and it was inconvenient to place small plates; I’d like to see some improvement. There wasn’t much soy sauce available either, and it seemed we had to wait in a long line just to get soy sauce on our plates. The display layout also made items hard to pick up—for example, udon next to ice cream—so everything felt scattered. It’s a shame because everything else was good.

It was very comfortable, and the bath left my skin feeling smooth—I was very satisfied. I’d love to come again!

I first stayed here in January 2026, and this was my second visit. This time I returned in the season of fresh greenery, and along the several dozen meters from the accommodation building to the separate Onsen building, white citrus blossoms were in full bloom. I was able to enjoy their sweet fragrance while soaking in the Onsen. It’s wonderful that each season brings new discoveries. The meals were consistently high quality, and I was satisfied with both the taste and portion size.

We stayed for 2 nights and 3 days. Overall, we were very satisfied! However, we really couldn’t tolerate the smell in the elevator, so we mostly used the stairs. It was a bit disappointing that the meals were almost the same on both days. But everything tasted really delicious! On the first night, the staff member in charge of our meal seemed a bit bothered and spoke rather casually, which concerned us. On the second night, however, the staff member was very polite and made us feel comfortable. The view from our Room was amazing, and when we returned from going out, we were able to relax and unwind.

Although the building is old, the Room is thoroughly cleaned and very tidy. We stayed during the Obon holidays, and it was very helpful that they provided a Shuttle Service to the beach. They also picked us up from the beach on the way back. The breakfast and dinner buffet was excellent, with crab and sashimi. We plan to visit again next year.

The bath was great.

I stay here twice a year for 2 nights and 3 days. Every time, I have a relaxing and comfortable experience. Thank you to the staff as always!

As I’ve said many times, the hospitality is excellent. The exterior looks quite old, but that’s no problem at all for our dogs, and the Room is always clean with no issues. The meals are delicious as well. We stayed for 2 nights and 3 days and were able to relax. Whenever we go to Izu, our family stays here. It’s great that dogs stay free of charge. We’ve been here so many times that we can check in without even saying our name. The Room is spacious—more than enough for our five dogs. We’ll be back again in August. Since the grounds are large, it would be nice if there were a dog run.

The Onsen was wonderful. We couldn’t finish all the meals. We’d like to stay again.

Stayed for a Multiple Night Stay. It seemed many other guests were also staying multiple nights. (I saw some of the same guests at the dining area.) The sulfur Onsen was excellent. It was almost like having it privately to myself. As other Reviews say, there is no lavish feast. It’s best to think of it as healthy food. Since there was no refrigerator in the Room, they kindly let me use the Hotel refrigerator for the beer I brought. (Thank you.) There are no convenience stores nearby, so it’s better to bring some food with you.

One night, two days, for one person. I was picked up from Yokoze Station by the Shuttle Service on a rainy evening. With a typhoon forecast (it turned out to be just normal rain), the Accommodation was quiet. I headed straight to the bath, and from the open-air bath the trees felt close; the gentle sound of rain was beautiful. It was a wonderful soak surrounded by nature. At dinner, I enjoyed warm sake along with beautifully prepared appetizers and warm river fish dishes. The carrot tofu and sobagaki tempura were unlike anything I’d had before—truly delicious. The vegetable tempura and wild boar were also outstanding. I was completely full after the mountain-vegetable mixed rice and handmade udon, and then dessert left me even more satisfied. Even so, I ordered late-night snacks in my Room—miso potatoes, grilled rice balls, and fruit liqueur. Strangely enough, despite being so full, I woke up hungry in the morning. Another rainy open-air bath before breakfast made it an amazing one-night stay. Thank you very much. If possible, it would be even better if non-smoking Rooms were available for solo guests as well—I wouldn’t mind paying an additional fee. Everyone at the Accommodation was very kind; thank you for such a wonderful time.

We stayed for two nights as a couple. Dinner was served in the Room. The meals, including Omi beef, fish and vegetables from Shiga, and local sake, were all delicious. It is conveniently located near historical sites such as Hikone Castle, Omihachiman, Nagahama City, and Chikubu Island, making sightseeing enjoyable. We would love to visit again if we have the chance.

It was a Multiple Night Stay for 2 nights. Breakfast was included, there was a large public bath, and the cleanliness around the bed was excellent. The parking area is spacious, so you won’t be left confused with nowhere to park. If I may mention just one point for improvement, the toilet/unit bath had an unpleasant odor (likely sewage smell backflow), to the extent that I hesitated slightly to use it.