ทั่วประเทศ × ที่พักสัมผัสธรรมชาติการบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 54หน้า

This Accommodation offers heartfelt hospitality throughout—and you even get to stay in a rare, registered cultural property building. As you step through the entrance, you’re welcomed by a traditional architectural space with a high-ceilinged hall and the gentle smolder of firewood in the irori hearth. The cuisine is prepared with great care, with no shortcuts. There are three Onsen baths, with fresh spring water welling up directly into them, and separate time slots for men and women so you can relax at your own pace. We chose a Plan without an in-room toilet or bath, but it was a wonderful Room filled with the soothing sound of the river. Thank you very much.

This was my second stay here. As with my previous visit, the two older gentlemen who greeted us were very pleasant, and their warm welcome made us feel truly appreciated—excellent hospitality. Above all, I think Sarugakyo Hotel’s service is outstanding. There wasn’t a single staff member who made me feel uncomfortable. The person who assisted us during meals was from Nepal; perhaps they are still getting used to the work, but their sincerity really came through and I never felt uneasy at all. I ordered oolong tea, but when they repeated the order they said orange juice—so I corrected it, yet what arrived was orange juice (laugh). That was completely acceptable. It was delicious! The next morning, they greeted me with “Thank you for yesterday,” which made me happy. Thank you as well. Both dinner and breakfast were very tasty and generously portioned—we were completely satisfied. The Onsen was kept extremely clean and felt wonderful. Thanks to everyone at the Hotel, we had a very comfortable stay. We also really enjoyed playing table tennis. We will definitely come back again.

The Room was spacious and really great. Having two bedrooms and two bathrooms was very convenient. My child vomited in the bedroom at night, and I cleaned it up myself; being able to move my child to the other bedroom during that time was a big help. When I went to the front desk to let them know what happened, they told me not to worry, which made me feel relieved. What was disappointing was that we couldn’t use the public bath, and that the pool hours were only until 5:00 PM. It would have been much easier to use if the pool were available until around 6:00–7:00 PM, but in the end it didn’t fit our schedule, so we left without using it.

The open-air bath had a window, and I bathed with the screen in place. The Room had a great view, so I could relax and enjoy the scenery while soaking. The Room was compact, and the washbasin was right next to the bed; at first I found it a bit surprising, but it was actually convenient for drying my hair and getting ready. The Room felt slightly humid. I was disappointed that the toilet paper holder and the bath shelf were coming loose. Also, other LiVEMAX properties offered coffee service, but this one did not, and the coffee served with meals tasted weak. The meals were excellent—the simmered splendid alfonsino (kinmedai) was especially delicious, and the Japanese set breakfast was also very good. All of the staff were very pleasant, so I had a comfortable stay. I would definitely like to visit again.

They were extremely kind. The next day, I tried to book a sightseeing taxi, but none were available and I was in trouble. A member of the Hotel staff kindly showed me around for half a day. Thank you so much. It may be rude to say this, but I was surprised to find such a wonderful Hotel in Oki.

We booked this Accommodation for our elderly parents, with the condition that it had an in-room Onsen. Meals were served at table seating, with handrails throughout, and they even lent us floor chairs and a cane for use indoors. The meals also felt well suited for seniors to enjoy. It was truly a senior-friendly Accommodation, which was a great help.

We stayed for one night after trekking to Happo Pond via the Happo Gondola. I had stayed here once about 20 years ago, and I still remembered how pleasant the bath was and how clean the Room felt. This time, I had the same impression. The building has aged, but the Rooms are still clean and the bath is just as relaxing as ever. Dinner may have improved now that all-you-can-drink alcohol is included. As for dinner, there were quite a few items that seemed like frozen foods (such as pasta and fried chicken), but for our eldest daughter—who is a picky eater—the flavors were reliably familiar, and she was happy that she could eat everything (lol). After trekking, being able to take a bath, have a meal, sleep in an air-conditioned Room on freshly washed sheets—and at this price—was extremely satisfying. It may not be ideal for those looking for a stylish highland resort experience.

The bath was amazing! My skin felt so smooth afterward. I didn’t use it this time, but I heard the bath in the Room is also an Onsen. Being able to choose a yukata pattern was a lovely touch for women. All of the staff were kind and thoughtful in so many ways. They recommended Genbei River as a place to explore on the second day, and I ended up playing in the river for the first time in decades (lol). The nature there was incredibly refreshing. The meals were delicious, with more than enough food to finish. We made wonderful summer vacation memories. Thank you very much.

As always, we truly appreciated your support, such as providing a bath chair for my elderly mother and assisting with the checkout time. This time, we changed to a Room type with a balcony for the first time in a while at Prince, and my mother was very satisfied—the Room was clean and spacious. Thank you very much.

My first time in Sakura City, and I had a great impression. I’d love to visit again.

This was our first stay. The train-view Room delighted our children. The open-air bath was also great. We had high expectations for the buffet, and it was excellent. The selection was well balanced—not too much or too little—so we could enjoy a bit of everything. While planning this one-night trip, we researched various Hotels, and choosing this Hotel close to the station was absolutely the right decision. After checkout, we went to Owakudani and Lake Ashi. Since we left at 9:00, the first cable car was nearly empty, and we had the ropeway all to ourselves as a family. They also stored our large luggage for us, so we could sightsee comfortably with light bags. For Hakone Free Pass users, I think this is one of the best Hotels. One small suggestion: after the kids fell asleep, it would have been nice to have a small table lamp to make the Room a bit brighter. It turned into a very enjoyable trip. We would love to stay again.

Overall, this is an excellent Accommodation. I feel I received service that exceeded the price. Thank you very much for your hospitality during my stay.

One night, two days, for one person. I was picked up from Yokoze Station by the Shuttle Service on a rainy evening. With a typhoon forecast (it turned out to be just normal rain), the Accommodation was quiet. I headed straight to the bath, and from the open-air bath the trees felt close; the gentle sound of rain was beautiful. It was a wonderful soak surrounded by nature. At dinner, I enjoyed warm sake along with beautifully prepared appetizers and warm river fish dishes. The carrot tofu and sobagaki tempura were unlike anything I’d had before—truly delicious. The vegetable tempura and wild boar were also outstanding. I was completely full after the mountain-vegetable mixed rice and handmade udon, and then dessert left me even more satisfied. Even so, I ordered late-night snacks in my Room—miso potatoes, grilled rice balls, and fruit liqueur. Strangely enough, despite being so full, I woke up hungry in the morning. Another rainy open-air bath before breakfast made it an amazing one-night stay. Thank you very much. If possible, it would be even better if non-smoking Rooms were available for solo guests as well—I wouldn’t mind paying an additional fee. Everyone at the Accommodation was very kind; thank you for such a wonderful time.

This time I took the Shinkansen to Sendai and used the free Shuttle Service bus from Sendai Station for a round trip. After arriving, I had a beer, and at dinner I ate and drank as well. I also got to use the pool, so I was very satisfied. Since I was traveling alone, my Room was a single and felt a bit small, but next time I'd like to go with friends and try staying in a larger Room. I'd like to visit again.

I had an issue at check-in and asked for advice. At first, I was told it might be difficult, but after listening carefully, they kindly accommodated my request. I’m truly very grateful. All the staff were pleasant and welcoming. However, perhaps because I’m not used to course dinners, there were a few items in the dinner course that didn’t suit my taste.

I live not too far from Karuizawa. A friend from Tokyo really wanted to spend some quiet, relaxing time in Karuizawa, so we stayed there together. It feels like an Accommodation that combines the best of both a Hotel and a rental villa. The staff may feel politely hands-off at times, but if you ask, they respond with genuine care. Shuttle Service from Karuizawa Station is also available, so if you need it, it’s best to inquire and Reserve in advance. Although it’s close to Kyu-Karuizawa Ginza, you can step just a little way off the main road and escape the crowds. I also saw guests staying solo who spent their time reading throughout their stay. Rather than coming for a typical Hotel experience, you’ll appreciate this place most if you stay here to enjoy your own time. At check-in, we received lounge vouchers worth 1,000 yen per person. We had planned to have dinner at a restaurant outside and didn’t find anything we wanted at the shop. When I asked at the front desk, they suggested having homemade ginger ale in our Room after dinner. You order it at the front desk and bring it back yourself, but it was a great suggestion. If I have friends who want to stay in Karuizawa again, this is a Hotel I would recommend.

We could choose our meals, and we were very satisfied with the seafood shabu-shabu we had hoped for at dinner. The Japanese breakfast also came with plenty of sides to go with rice, and I ended up having a second helping. We also enjoyed the somen before dinner, ice cream and coffee milk after the bath, late-night soba (ramen), and the free drinks at the front desk. The Room was spacious and even had a massage chair, so we could truly relax. It was a shame the weather wasn’t great, but if it had been clear, we probably could have seen a beautiful starry sky from the terrace—I'd love to visit again if I get the chance.

The Onsen suited me well, helped improve my skin condition, and felt wonderful. The next day, when I opened the window, everything outside was covered in snow.

The large public bath was clean and very nice.\nWe enjoyed the well-equipped recreational area on the first floor, including table tennis.\nWe were satisfied with the service.

As the Facility has been renovated, it was very clean and comfortable. The Onsen water is clear simple spring water, and it differs slightly between the indoor bath and the mixed-gender bath. We were also told that each nearby Onsen Accommodation has its own unique features. Thank you as well for the staff’s hospitality.