ทั่วประเทศ × ที่พักสัมผัสธรรมชาติการบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 2หน้า

I have stayed here many times. Although it is an older Accommodation, the Room and baths are always kept very clean, which makes for a very pleasant stay. The staff are attentive and considerate while maintaining a comfortable sense of distance—truly a wonderful Accommodation. The early-summer dishes this time were also delicious. They looked refreshing and beautifully presented. I would love to visit again in winter. Thank you very much.

It had been since last autumn, but this is an Accommodation that soothes me no matter when I visit. Of course, the Room and the Onsen are wonderful, as are the meals—modern French with witty, thought-provoking menus each time, and a Japanese breakfast made with carefully selected ingredients—but even more than that, I’m always delighted by the staff’s quiet attentiveness everywhere, including turndown service during both dinner and breakfast. I go outside the rear entrance to smoke each time, and there was a small bench that hadn’t been there before. Near the exit were several mats you can use on the bench. I was moved by these little touches and found myself even more captivated by Kokon. I’m already looking forward to deciding when to visit next.

As always, we thoroughly enjoyed your wonderful meals. We also had the chance to spend time with the cats and had a truly delightful stay. We love the cabbage fields visible from our Room. We bought some vegetables from the Accommodation to take home, and they were delicious—making us happy all over again. We will be back again. Thank you in advance for your continued hospitality.

I had such a wonderful impression when I stayed here before that this is my second visit. From the welcome sweets to the Japanese-Western fusion dinner and the hearty breakfast, everything was delicious. All meals were brought to our Room, so there was no need to change clothes, and we could relax completely. I also appreciated that when I informed them in advance about ingredients I can’t eat, they accommodated me properly. During our 3-day/2-night stay, all of the staff took great care of us. I had the chance to speak with five staff members, and every one of them provided excellent service! They were polite and warm, and I truly felt well looked after. The only thing I noticed was that the shower drainage was a little slow. Even so, overall it was a lovely Accommodation where we felt very comfortable. Taking an open-air bath early in the morning while listening to bush warblers singing was an unforgettable experience. I’d love to visit again in a different season.

From the welcoming staff to the front desk team, Room guidance, and dining staff, everyone was courteous and made us feel truly comfortable. The Room was clean, and both the indoor bath and open-air bath were very relaxing. Each dish was beautifully prepared—from seasoning to presentation—and everything was delicious. Thank you for giving us such a soothing time on this trip with friends. Next time, we would love to visit again with our family.

As the property is relatively new, the building, Facility, and amenities were all new and spotless. The appliances were thoughtfully selected too—I liked them so much I wanted to use them at home, and I even bought some after returning. Since it is set a little back from the road, we were able to spend our time in peace and quiet. We also encountered wild rabbits and deer, which made it feel like a true getaway. Despite the typhoon’s impact, we still enjoyed a barbecue! Our dog seemed to have a great time as well. We would love to stay again.

Thank you very much for your warm hospitality. Thanks to the proprietress’s thoughtful care, we were able to forget our daily routine and enjoy a wonderfully relaxing time. Both the cuisine and the Onsen were excellent, and we felt refreshed in both body and mind. Above all, your heartfelt hospitality left a lasting impression on us. My wife also gained renewed strength to focus on her medical treatment. We would love to visit again in a different season. Wishing you all good health and continued prosperity for the Ryokan. Thank you again for everything.

We’re repeat guests for the cats, delicious food, and the cozy comfort of having everything you need right in the Room. This time my husband came with us too. The kids were thrilled with the maisonette and the open-air bath. We also love the skincare amenities such as lotion—they’re from a brand we like. We were so happy to finally spend time with the cats again. Since this was our first summer stay, we were told, “You might find stag beetles on the balcony,” and there were so many (surprisingly)! We took some home and are taking good care of them. Thank you for all your thoughtful consideration. Dinner was served at perfect timing—hot dishes hot and cold dishes cold—and my husband really enjoyed how delicious everything was. For breakfast we chose Japanese this time; the clay-pot rice selected by a rice meister was outstanding. Our child asked for seconds again and again. Everything was perfect except that the children’s pajamas we borrowed felt smaller than expected for their size. Thank you as always for your warm welcome—it made for an amazing start to our summer vacation. We’d love to come back again.

Both dinner and breakfast were very delicious, and the ayu served at dinner this time was especially outstanding. The bath in the Room was also spacious, allowing us to relax and soak comfortably. We were soothed by the greenery in the garden, and we were also happy to see wild deer. We would love to visit again.

Thank you very much for the Shuttle Service from the airport. I’m not familiar with the area and can’t drive, so it was a huge help. The Room had a calm, relaxing atmosphere, and the large sofa made it easy to unwind while enjoying the view. The meals were beautifully presented on lovely tableware, and they were served in perfect timing to match our pace—thank you so much. As expected of Otsuka Pharmaceutical, the hospitality was truly outstanding. I personally love Oronamin C and Fibe-Mini, so I was delighted by the complimentary drinks in the refrigerator. The Otsuka Pharmaceutical toner and serum provided in the bath felt wonderful to use, and I’m considering purchasing them. This is a truly wonderful Accommodation that I would love to visit again.

I’ve been wanting to visit in every season since my last stay, but our schedules never lined up, so we ended up returning in July again. The cedar-lined path from the Accommodation to Hakone Shrine felt cool and refreshing even under the strong sun, and we were lucky enough to hear the evening cicadas singing—reminding me once again how wonderful Hakone is. Even during dinner we could occasionally hear them; together with the thoughtfully prepared dishes with elegant seasoning and the recommended sake, it made for a truly luxurious time. The next day, after enjoying a healthy breakfast carefully prepared, we were kindly driven to Motohakone Port. From the deck of the pirate ship, we cruised while looking at Mt. Fuji and fully enjoying the cool breeze. We’ll be back again.

Traveling solo as a woman, I wanted an Accommodation where I could spend time quietly and enjoy delicious meals, so I stayed here this time—and it was absolutely the right choice. Each dish was prepared with such care, and I ate in amazement at how delicious everything was. The tuna eaten with egg-yolk soy sauce and the gently sweet Glacier Rice were especially memorable; every dish stayed with me, and whenever I think back, I find myself wanting to eat them again. The proprietress was also very kind, and thanks to her thoughtful attention to detail, I was able to relax in comfort and feel completely at ease during my quiet stay. The Room has large windows, and the view of lush greenery is truly soothing. It rained throughout my stay so the weather wasn’t on my side, but the slightly dim atmosphere of the Room felt calm in its own way. Sitting by a slightly open window, listening to the rain while looking outside felt like it brought my mind back into balance. As this Accommodation hosts only five groups per day, the atmosphere inside was very peaceful. The weather made it especially quiet this time, but I really appreciated being able to enjoy the Onsen and time in my Room without worrying about others around me. With a typhoon and earthquakes occurring close together there were moments that made me uneasy, but both the proprietress and the chef checked on me with such genuine care that I could stay relaxed until the very end. The food, the Room, and everyone’s character were all wonderful—this was a warm Accommodation where even a solo traveler can truly unwind. They showed such kindness right up until departure; it became an unforgettable trip. I’m so glad I decided to go. I would love to visit again.

This was my second stay. Last time, I stayed during a snowy season, so this time I was able to relax until dinner and fully enjoy the sight of green trees swaying and the gentle calls of evening cicadas from my clean, refined Room. The meals here are delicious both in the morning and in the evening, with plenty of vegetables. Of course, the fish and meat were also excellent—everything was flawless. Above all, the staff’s smiles were wonderful, and their service was attentive and professional, which made me feel truly happy. I will definitely come back to stay again when I have time. Thank you very much.

Staying at the dreamlike Accommodation “Bansuirou Fukuzumi”—and on top of that, being able to make a Reservation for “Room 15”—felt unreal. I honestly thought, “No way… really?” After waiting for months, the day finally arrived, and from the moment I stepped into the front desk area, everything was already overflowing with charm. Mr. H, the manager who guided us to our Room, was incredibly kind and also took great care in showing us around the building. I’m truly grateful to have heard such in-depth stories as well—it made me realize that maintaining an Important Cultural Property involves far more effort than I had imagined. The famous ceiling painting was breathtaking too. Everything was simply stunning; outside, the evening cicadas were singing and made the atmosphere even more special. After fully enjoying Room 15, we headed to the bath—what I’d been looking forward to most: the Onsen. The indoor tiles were so cute, and the Onsen left my skin feeling relaxed and silky-smooth—absolutely wonderful. Every dish was carefully prepared and delicious as well. Thank you so much for accommodating my allergies—I truly appreciate it. Our attendant was also very friendly and lovely. And thank you for providing Shuttle Service too. Being able to stay at “Bansuirou Fukuzumi,” and having encountered this place at all, has become a lifelong memory—I feel so happy to have had such a precious experience. Even if Room 15 becomes a café someday, I’ll be cheering you on. I would love to visit again. The truly precious Important Cultural Property: Bansuirou Fukuzumi

The property has been beautifully renovated and is very clean despite being 20 years old. We chose the standard meal plan, and it was delicious—simple, no gimmicks, with a focus on great taste. The portion size was just right. I also forgot something behind, and I’m very grateful for all the help in handling it. Highly recommended.

It was a wonderful Accommodation, just as the Reviews said. The food, the interior throughout the property, and the furnishings in the guest rooms were all tastefully chosen, and since there were only six groups of guests, we were able to relax even though it was peak season. The staff’s service was also excellent. It was an Accommodation that made us want to come back again after a long time.

My friend and I stayed for one night and two days. That morning, we joined a river kayaking tour, and since there were no changing facilities near the river, I asked if it would be okay to arrive still wearing our wet wetsuits. They kindly agreed, which I truly appreciated. We were dropped off by the tour staff, and the moment we arrived, the breathtaking view of a beautiful infinity pool under a clear blue sky spread out before us—I couldn’t help but shout, “Wow, amazing!” We were shown to seats by the poolside, and even before checking in my friend said, “Wow… I should’ve brought my laptop. Next time we have to bring our laptops and stay longer for a workcation.” We were then shown to our Room. When I tried to open my suitcase, it wouldn’t open—an unexpected mishap—but after speaking with the butler right away they prepared an adorable tracksuit that could be worn over swimwear and arranged a rental car for us. Thanks to that, we were able to get it opened at a local gas station we had found in advance. For dinner, they prepared a handmade welcome plate inspired by the kayaking experience and the sea turtle nesting observation tour we had done—it was moving from the moment we sat down. Every dish was something new to us and absolutely delicious; in particular, I loved the peach sorbet served by the pastry chef. We got so caught up in eating and chatting that we stayed late, yet the chef still came out with a smile to see us off all the way until we boarded the golf cart back to our Room. The next morning we joined a kokedama (moss ball) workshop and enjoyed making one while learning all kinds of things about plants. I’ve forgotten the plant’s name now, but when I mentioned that I like tea, they also wrapped large leaves that can be enjoyed as tea together with my kokedama. We were probably the noisiest guests during our stay as just two people, yet everyone treated us with kindness until the very end—I’m nothing but grateful. Next time, I plan to bring my laptop and come back for a longer workcation stay.

Warmly welcomed in the building next to a charming soba restaurant, I enjoyed Iya’s local culture and nature. Upon entering the Room, I immediately noticed the lush green view, the bath, and a massage chair. The bath was already filled so I could use it right away. They also explained how to use it and told me it takes 20 minutes to fill completely. I wanted to soak immediately, but since it was a season of strong sunlight, I waited until the sun slipped behind the mountains. The breeze was pleasant, and I relaxed in the Room. The next morning, I ran hot water for about 10 minutes and then kept it flowing as I bathed; the gentle sound of trickling water and the crisp air made it wonderfully quiet and atmospheric. The cuisine was refined local fare—perfected so that each dish tasted best at the moment you take your first bite. I enjoyed my meal slowly and peacefully in an irori (sunken hearth) dining Room. When I entered, salt-grilled river fish and “dekomawashi” were already skewered over the hearth, gently roasting. As I ate the first dishes while watching the irori right in front of me— “So this is how you place charcoal…” “The irori really warms you up…” “This is how far from the fire you set skewers…” —I found myself drifting into a world like old folk tales. It was such an enjoyable time. When they lifted the lid of the soba-rice porridge (zousui), its aroma rose beautifully, and its flavor on my palate was wonderful; I honestly thought, “I didn’t know zousui could be this delicious.” A bright, friendly staff member also adjusted one skewer’s angle midway while checking how it was cooking—and for that brief moment their gaze and hands looked like true craftsmanship. Both the dekomawashi and river fish were warm and perfectly plump. Every dish was timed impeccably; paired with sake, everything tasted excellent. Even though I felt completely full afterward, the soba at the end was so good that I thought, “I’m full—and yet it’s already gone.” By breakfast time the next morning my body felt refreshed and hungry again, so once more I truly enjoyed my meal. From check-in until seeing me off, I could feel their careful attention to timing in every detail. Thanks to that thoughtfulness, my stay was truly comfortable.

The moment we entered the Room, the children cheered. It was spacious, luxurious, and spotless. At night, we could enjoy the fireworks over Lake Suwa right in front of us, filling the entire window. The meals featured local Shinshu ingredients and were uniquely delicious. All the staff were friendly and professional. We made wonderful memories with our family. Thank you very much.

We stayed here for a birthday trip for my mother and our dog. The Facility and the food were excellent, but even more than that, every staff member we met was wonderful, and we were able to spend a truly comfortable time. What impressed us most was that all the staff remembered our dog’s name and greeted us using it. We will definitely stay again. Thank you very much.