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We visited to celebrate my father’s 80th birthday. It was a long drive from Yokohama to Nagano, but this was a wonderful Accommodation that truly made us glad we came. The in-room open-air bath was a little hot and needed some adjustment, but it was clean, spacious, and free of insects. The shampoo and conditioner also left our hair smooth and silky. (Some Ryokan at this level still leave your hair feeling rough.) All the staff who welcomed us were smiling, and during dinner the head chef served the main dish right at our table. Everything was delicious—made with local ingredients and carefully prepared with great attention to detail. On our way out, they even opened the souvenir shop in the main building earlier for us, so I was happy to be able to buy the souvenirs I wanted. My parents were very pleased as well, so we would love to visit again while they are still healthy.

The private family bath was spacious and even had a waterfall feature, with the water at just the right temperature, so we could soak and relax. The atmosphere of the large public bath was also wonderful. The meals featured local ingredients, the portions were just right, and we were very satisfied! If you have mobility issues, going up and down to the first floor may be difficult, but it was a quiet place to spend time. We’d love to visit again after a hike in the mountains.

We stayed here for a family trip during the Obon holidays. They kindly provided taxi pick-up and drop-off to Nagano Station, which was very helpful. The staff were attentive, and the facility was clean and pleasant, making our stay truly relaxing. The meals were also excellent. We would love to visit again in a different season. Thank you very much.

This was my first stay. (Room name: Akebono-an) It was extremely comfortable, and I was able to relax and take my time. All of the staff were very kind, and it left a strong impression on me how they always greeted me with a smile. In particular, the staff member in charge of our Room supported us thoughtfully in every way—from day-to-day needs to sightseeing advice and suggestions—and I truly appreciated it. They also kindly accommodated a change to the Shuttle Service pickup/drop-off location due to our circumstances, and they handled food allergies properly as well, so we were able to stay with peace of mind. The Room had a modern, sophisticated design and was wonderful. Everything was thoroughly cleaned down to the smallest details, and it felt very fresh and spotless. I was also happy that it even had a mist sauna. Above all, the mountain views from the Room were spectacular, and we could spend time leisurely while enjoying the open scenery. Also, because meals were served in-room, we could relax in a quiet environment without worrying about surrounding noise—this was another highlight. The amenities (such as Touvert lotion) were high quality as well, and you could feel the attention to detail throughout. On the other hand, there were a few points that I felt could make it even more comfortable. If a hair iron were provided, it would be more convenient for women. Also, for indoor slippers within the building: rather than using them only up to the shoe cabinet partway down the corridor, I felt it would be clearer if guests could wear them all the way to each Room entrance—so you don’t have to walk barefoot or risk slippers being mixed up. Regarding the Room design: I thought removing closet doors and making it open would not only improve usability but also better match the current modern and refined atmosphere. The lighting around the washbasin area was slightly dim, which felt somewhat inconvenient when getting ready. I moved a tabletop mirror into the dining area to do my makeup; if that area could be made brighter around the sink counter, it would be easier to use. Also regarding shower fixtures: having an additional holder positioned at a height suitable for showering while standing would be even more convenient. I’ve listed several requests above; however overall this was an extremely satisfying stay. Thanks to everyone’s warm hospitality among your staff members at this Accommodation , we were able to spend our time comfortably and at ease. We would love to visit again.

From the attentive staff and beautifully prepared, delicious cuisine to the spotless Room and two different baths that were both wonderfully relaxing, our stay was satisfying from start to finish. The Japanese sweets provided in the Room were especially delicious—I almost wanted to buy some to take home (they may even be handmade). If I had one small wish, it would be that the lounge drinks included alcohol, which I personally think would have made it even better. The staff’s warm smiles were the best hospitality of all.

I stayed in a newly renovated Room, and it was wonderful. The in-room perks were excellent. In particular, the all-you-can-eat gelato was an incredibly generous service—perfect after the Onsen—and I enjoyed trying many different flavors. Everything was delicious. The pre-dinner aperitif can be chosen from the menu, and the lounge coffee machine is truly high-quality, so I used it many times. Both the quality and quantity of the meals were very satisfying, and what impressed me most was the staff. There were many young team members, but everyone’s hospitality was outstanding. Some staff members spent a long time chatting with elderly guests because they were approached for conversation, yet they responded without showing any displeasure at all—I was genuinely impressed. You can also enjoy two different types of Onsen water, and I think this Accommodation offers excellent value for money. I will definitely return again. Thank you very much for taking such great care of me.

Because it’s close to Zao, this was my first stay at this Accommodation. To put it mildly, it’s one of the best Accommodations I’ve ever stayed at. It’s fairly large, so the interiors and lobby are well appointed, but above all it’s quiet and comfortable. The large public bath with an open-air bath is excellent as well, and the teppanyaki cuisine was outstanding. There was nothing to complain about. The service struck just the right balance of attentiveness and distance, and everything was impeccably clean—I truly enjoyed my stay.

Not only were the Facility, amenities, cuisine, and location excellent, but above all, the staff’s attentiveness, thoughtfulness, and care were outstanding—my husband and I were impressed again and again. During meals, they noticed even our smallest movements and responded immediately. My favorite part was the corner where guests can freely read books. Cold barley tea was neatly prepared as well, and while enjoying the beautiful view outside, I was able to spend a quiet, unhurried time as if time had stopped. It was a Ryokan we were completely satisfied with. We will definitely come again!

My first time at Zao Onsen. I love sulfur springs, and I thoroughly enjoyed both the indoor bath and the open-air bath. It was lightly raining, but they had a hat-like cover (like what Jizo statues wear) available so my head wouldn’t get wet. Thanks to that, I was able to relax in the open-air bath as well.\nThe meals were also excellent—Yamagata beef and all the other dishes were delicious. The rice was Tsuyahime, making for a high-quality dinner with local ingredients.\nThanks to the staff’s warm smiles and attentive service, I had a wonderful time.

This was my first business trip to Aomori, and after reading Reviews, I chose to stay at Kaosenkaku. The view of Mutsu Bay from the Room was even more breathtaking than I imagined, and the sunset was truly soothing. At dinner, we enjoyed Nebuta Festival hand dances, folk songs, Tsugaru shamisen performances, and dancing—since we didn’t have time to go sightseeing, it made our stay feel like a full Aomori experience!! Next time, I’d love to visit again and take my time exploring as well. Thank you for a wonderful time.

A refreshing solo trip to Yamagata! Even the Golden Week crowds melted away in the hot bath and massage chair, and choosing the Japanese-style breakfast was absolutely the right call. Flawless!

I found this Facility on IKYU and liked it so much that I made a Reservation. Just as expected, I thoroughly enjoyed the Facility, the meals, and the Onsen (ceramic bath). During a conversation with the staff at dinner, we talked about Hachimantai’s Dragon Eye. They told me they had gone there after borrowing rental boots and that it was wonderful. So I went the next day right away. Like Zao Okama last year, I was moved by the breathtaking scenery. It was a truly great stay—enjoying both the magnificent nature and the delicious meals at the Facility. Thank you very much for taking such good care of us.

From spring through late autumn, you can stay with peace of mind without worrying about road conditions. As a compact Accommodation, it offers reliable service, an Onsen, meals, and great value overall. The private bath is free to use with no Reservation required—if the key is in the designated place, you can use it right away—making it an easy-to-understand and fair system for guests. The public bath is not very large but includes a sauna, and you can relax in the silky Onsen at your leisure, making this an Accommodation you can count on anytime.

At first, I felt the price was high, but after staying there, I was more than satisfied with the value. Both the Accommodation and the Room felt open and airy, and in a secluded, hideaway-like atmosphere, the staff’s warm smiles made my stay truly comfortable. The food was excellent and delicious, and the bowls and plates—beautifully chosen to match each ingredient—were also wonderful. You may get insects or leaves blowing in, but that’s only natural in such surroundings. Everything was kept very clean, so it didn’t bother me at all. It’s an Accommodation that makes you want to come back.

I was worried about the heat, but the temperature dropped at just the right time, making for a very pleasant stay. There was no mention of it at check-in, but it seems our Room was upgraded, and I was truly impressed by how spacious and beautiful it was. The afternoon tea and breakfast were also excellent, and we were very satisfied. All of the staff were extremely kind, so we could stay comfortably. I definitely want to stay here again. Thank you for taking care of us for two days. Thank you very much.

I had a very comfortable 3-day, 2-night stay in a quiet setting. The meals were delicious, and the nightly mini concerts in the lobby were truly relaxing. As I was traveling solo, it wasn’t cheap, but the Facility and the quality of the cuisine more than justified it. If I had to mention one thing, the toilet paper in the Room was thin and a bit inconvenient to use. It was a wonderful and comfortable Hotel that will likely make me want to return again in summer.

Just before our stay, the open-air bath in the large public bath became unavailable due to construction. As an apology, our Room was upgraded—an extremely appreciated and thoughtful gesture! We had a similar incident at another ryokan before (name withheld), where they tried to smooth it over by simply upgrading the welcome sweets, which left us dissatisfied. This time, however, we had no complaints at all. Our 4-year-old daughter is quite picky and we often struggle with meals, but when we asked if she could have grilled fish instead of a hamburger steak, they served herb-seasoned ayu sweetfish. She loved it and finished an entire fish in no time. The adults also found everything delicious—we finished every dish! Overall, the service and hospitality were excellent. Our daughter was very happy and said she wants to come again. Because we couldn’t use the open-air bath, that part is 4 stars; everything else is perfect.

It was my first time in a while soaking in a bath with a strong sulfur scent, and it truly felt like, “I’m at an Onsen!!!” I was very satisfied. The front desk staff and the dinner service staff were also young, efficient, and excellent.

We stayed in a Room with a private Onsen. We also used the large public bath, and since there are only a few Rooms, we were able to enjoy it privately. I couldn’t tell the difference between the two hot spring sources, but the water was soft and the temperature was just right. In any case, the garden is wonderful. Although Tendo Onsen is located in town, it’s in a calm setting where you can hear cicadas. And the food is outstanding—no typical “just to increase the number of dishes” meals; instead, you can enjoy local and seasonal ingredients prepared with care and served with refined flavors. They also have an excellent selection of Dewazakura sake. I stay at various Accommodations for work, and among those that fit our budget and lifestyle, this is one of the very best. We’d love to stay again.

I’m a repeat guest. At the festival, the shaved ice, fresh tomatoes, cucumbers, edamame, and konjac were all very delicious. The draft beer tasted exceptionally good. Since meals were served in the Room, I was able to dine in a relaxed atmosphere. Two different types of rice were served, so I could compare them—both were delicious. Next time, I’d like to stay in a different Room.