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This is a perfect Accommodation no matter when you visit. It was Kyoto in extreme heat, but thanks to your thoughtful care in many ways, we had a wonderful time. The pike conger is a must in this season; it is an additional-order dish, but highly recommended. We are planning to visit again in autumn.

[All-Inclusive] An Elegant Evening with an Authentic Teppanyaki Dinner and Free-Flow Drinks (Dinner & Breakfast Included) – Premium Twin Room Everything was wonderful. - Room: It was spacious, had a sofa, and we were able to relax comfortably. Having two sinks was also very convenient. However, I tripped on the step at the entrance to the washroom, so I hope this can be improved. - Dining: Every dish in the dinner course looked and tasted amazing. Drinks were free-flow with a glass-exchange system, so we enjoyed beer and sparkling wine. For breakfast, we could choose from three types of galettes, and they were delicious. Curry was also included, which would be great for those with a big appetite—our group doesn’t eat much, so we ended up feeling very full. - The lounge was also a wonderful space where we could relax comfortably. - There was also a large public bath—this was one of the main reasons we chose this property—and everything about it was excellent. We would definitely like to stay again.

The female staff member at reception during check-in impressed me with her proactive, exemplary hospitality. I stay at Hotels for a change of pace, and this Hotel made me feel at ease in every way—facilities, staff, and overall comfort—with no small discomforts. It was part of the Plan, but I gladly took them up on it and stayed for 24 hours. At reception, they said, “Please let us know if there is anything you need,” showing a positive attitude. At the restaurant as well: “Please relax and enjoy your stay.” They even asked, “Did you sleep well?” You don’t often hear that elsewhere. It had been a while since I stayed at a major international chain Hotel, and their training truly showed. The Room design is also charming. I can see why it’s popular with guests from both Japan and abroad.

This is a small luxury hotel with 55 rooms. Because of that, the staff pay close attention to every detail. They greeted me by name whenever we passed, and kindly listened to casual conversation—it's the kind of hotel that makes you want to come back again and again.

We stayed overnight to celebrate our grandchild’s birthday. The Room was thoroughly cleaned, and the bathroom—especially the shower curtain—was spotless, making our stay very comfortable. Breakfast lived up to its reputation, with a wide variety of dishes you don’t see at other hotels. They also used vegetables grown locally in Kobe, which was a big plus. And the juices—these days many places use machines, but not here. There were many drink options, and since I couldn’t resist, I tried small amounts of several kinds. There were also plenty of side dishes, and I ended up eating too much. The staff’s thoughtful hospitality was wonderful as well, and we would love to stay here again.

I’ve stayed here many times. It’s clean, the staff are wonderful, and even a single Room is spacious enough with everything you need. Breakfast is delicious. I recently learned it’s part of the Royal Host group—no wonder the food is so good. You can also enjoy Osaka specialties, and there’s a wide variety of drinks such as tea. Thank you for the great meal. I’ll be back again.

This was my first time staying here. At first, I wasn’t sure about a standalone house in the mountains, but once I arrived, it far exceeded my expectations. The Room was more spacious than I imagined, the Onsen was free-flowing with a gentle quality to the water, and above all, the meals were not only delicious but also very generous. This Accommodation offers something truly special that you won’t find elsewhere. As someone who loves traveling, it’s an Accommodation I genuinely want to recommend to others from the bottom of my heart.

This was my first stay, and I was very satisfied. The hotel and the room were both very clean and comfortable. The staff were always smiling, which made me feel cheerful. The shuttle service to Kanazawa Station and the hotel’s dedicated lockers near the station were very convenient.

I’d heard the breakfast at Hotel Hokke Club was good, but it was surprisingly delicious. The menu was full of local specialties, including mentaiko, motsunabe, and fried chicken seasoned with ago-dashi. The Japanese dishes were especially excellent. There was also a great selection of drinks—I’d never stayed at a Hotel that offered almond milk. I made an almond milk latte with espresso, just like a Starbucks-style drink. Beyond the meals, the front desk staff were kind and helpful, and they took great care of us when storing our luggage after checkout. A very satisfying stay at this Hotel.

The Ladies’ Room had a steam feature, and it was fully stocked with cleansing products and face packs, which was very satisfying. The Room also had a large mirror, making it easy to apply makeup. Breakfast included both Japanese and Western options. There were so many delicious-looking dishes that I wanted to try them all. I ended up rushing to finish within the one-hour time limit. Everything was carefully handmade and very tasty.

Thank you for upgrading our Room, which made our stay very comfortable. After working up a sweat at the gym, we took a shower and headed to the lounge. The champagne we enjoyed while feeling the evening breeze became a wonderful travel memory. The freshly cooked rice at breakfast was also delicious, and the hospitality of all the staff was impeccable. This is an outstanding Hotel that I would consider number one among all the Hotels I have stayed at so far. When visiting Osaka, I would definitely like to stay here again.

From the moment I arrive, I’m always deeply moved by the warm hospitality of being greeted by name. Check-in is extremely smooth, and I always love the guidance to my room and the kind, welcoming service from the bell staff. My requests made in advance were fully accommodated, and everything about the room setup and housekeeping was flawless down to every detail, allowing me to stay comfortable throughout my visit. I’m always grateful to the housekeeping team. The spa reception staff also provided wonderful service, and the concierge team’s quick and polished support was a great help. The limited-time Shine Muscat roll cake I had at the pastry shop “Sweets & Deli” was exceptional and became a delicious memory that stayed with me. I also enjoyed spending time at the lobby lounge and would definitely like to return again. Everything is truly perfect—this is a wonderful hotel that leaves me completely satisfied from the bottom of my heart. I would confidently recommend it to my loved ones, and I will definitely stay here again.

This was my first stay. It was a twin Room, and both the Room and the beds were spacious and comfortable. I also liked that the loungewear was pajama-style. Bottled water was provided, so I used it to make coffee (I bought the coffee at a convenience store). If I have the chance, I’d like to stay again.

This was my first stay here, and I felt thoughtful attention to detail throughout, making it a very comfortable experience. First of all, the location—right in front of Kyoto Station’s Hachijo Exit—is extremely convenient. Even with large luggage, getting around was easy, which was a huge help on this trip. Inside the Hotel, the lobby is spacious and there is also a guest-only lounge, which I really appreciated for relaxing. The lounge is accessed by tapping your Room key card, and there is a wide variety of drinks available—not only coffee but also options like matcha latte—free to enjoy. You can even take drinks back to your Room, and I was surprised that the lounge could be used even after check-out. It’s a wonderful service that lets you relax until the very end. And what I especially loved this time was the large public bath. It was kept very clean, with thorough cleaning and well-stocked amenities. During my stay I used it three times—in the evening, at night, and in the morning—and it was pleasant every time. You bring towels from your Room, but just in case you forget, spare towels were prepared at the entrance as well. I really appreciated this kind of consideration for those “small inconveniences.” I felt this is a Hotel that not only has excellent Facilities but also pays close attention to every detail so guests can enjoy their stay comfortably. I liked my stay so much that I would definitely like to stay here again when visiting Kyoto.

I decided that morning to have the breakfast buffet. I really enjoyed the Hiroshima local specialties—dumpling soup with shiratama, steamed egg custard with oysters, and dried nodoguro fish; everything was delicious. I usually choose No Meals Included no matter which Hotel I stay at, but this time it was absolutely the right choice. Thank you for the wonderful meal.

I’d heard this hotel was recommended even by locals in Kyoto, so I’d been wanting to stay here—and I finally did on this trip. A perfect 5 out of 5 almost feels impossible, but no matter how hard I try, I can’t find a single thing to complain about. The location and convenience are flawless! From the hotel’s basement level, the subway ticket gates are right in front of you, and JR and Keihan lines are also connected via underground passages. Breakfast was just as delicious as everyone says. I’ll definitely keep this hotel on my shortlist whenever I stay overnight in Kyoto.

We also used the lounge at the sister Hotel, and both lounges were great. At the station-front location, the salted squid and plum wine were delicious, and we went back for seconds several times. They also gave us a map showing where the nearest bus stop to the sister Hotel is and a bus timetable, which made it easy to use. There were many restaurants around the station-front location that all looked good, so it was hard to choose. The ramen shop next door always had a line as well, so I’d like to try it next time. The Room was spacious enough for three adults including my elderly mother to relax comfortably. We could only stay one night this time, but if we have another chance, we’d like to stay two nights. Since it was a hot season, it was also nice that there was Häagen-Dazs ice cream in the freezer. It was a bit disappointing that the washroom lighting felt slightly dim, but overall we were satisfied.

I’m always grateful for the wide variety of breakfast options here, and I’ve also noticed that many areas—such as the baths—are barrier-free, which is very reassuring. I’d like to stay here again in the future. In particular, the Onsen doesn’t have rocky, uneven surfaces, so I don’t have to worry about slipping or falling.

We stayed here on my mother’s 88th birthday during a trip to celebrate her milestone. When I requested a cake in advance, they prepared a wonderful birthday plate, and the staff showed such thoughtful care to make it a surprise. It became a truly special day for both my mother and me. The food was delicious, and dinner was so plentiful we couldn’t finish it all. The breakfast buffet was just as the Reviews said—there was an amazing variety, and it made us excited from the morning. It was also fun just looking at all the little pig decorations throughout the Hotel. I’ll definitely stay here again when I visit Shin-Otsuka. Thank you very much.

When I came to Hokkaido, I was looking forward to great food, but the Hotel’s breakfast alone was high-quality enough to fully enjoy Hokkaido.