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Many of the staff are locals and have extensive knowledge about nearby facilities and the ingredients used in the cuisine, and they shared a lot with us. Of course, the Onsen was also wonderful, with fresh-flowing water. Thank you very much for taking such great care of us.

1. The staff are very friendly and helpful. 2. The large public bath feels like an Onsen and is great. The shower is high quality with three modes, and it doesn’t shut off automatically, so it’s easy to use. Sometimes soap suds splash around the washing area near the door, so it’s better to rinse the floor well before leaving. The shampoo and other amenities are also good quality. 3. At the 1st-floor restaurant, soft drinks are free-flow for many time slots. From 18:00 to 20:00, alcohol is also free-flow. It’s excellent—however, there is no beer. It’s free, which is very helpful. 4. From 21:00, ochazuke is served and can be a light dinner. It’s delicious, but limited to one bowl per person (no refills). 5. Breakfast isn’t extravagant, but it’s tasty enough and recommended. 6. The parking lot is spacious. 7 .If you ask, they will bring out a hand cart for you to borrow . 8 .The Room refrigerator is a two-door type and can freeze ice cream .It cools very well . 9 .At certain times ,there is free ice cream near the entrance of the large public bath . 10.There is a washing machine in the Room ,but no dryer function.There is a simple drying area near the window.If you check in late for one night ,your laundry may not dry by morning.I did laundry every day.Detergent is also provided . 11.There is a microwave in the Room ,which is very convenient . 12.There is a desk suitable for working . 13.The internet speed fast with no stress.You can upload large files for work without issues . 14.There drugstore and Seven-Eleven next door . 15.The sea nearby . 16.With two elevators ,the wait time short . This Hotel highly recommended. If possible ,even used books would be fine—having a small corner with comics manga)and tourist guidebooks would make it even better .

I had a very comfortable stay. Both the property and the Room were clean and well maintained, with thorough housekeeping. The meals were delicious and served in just the right portions. The staff’s service was naturally friendly and made me feel at ease. The only disappointment was that I was looking forward to a beer after my bath, but there was no shop or vending machine, so I had to wait until dinner. That said, this is a rather indulgent request given how well stocked the drink bar in the lobby is. It was an Accommodation I would like to visit again.

This was my first stay here, and it exceeded my expectations—it was a wonderful Hotel and I was truly satisfied with my stay. First of all… The Room was very clean and comfortable, so I could relax and take my time. Since spending time at the Hotel is one of the pleasures of traveling, I was happy to be able to enjoy such a comfortable Room. Both dinner and breakfast were delicious, with a wide variety of dishes—more than satisfying. I also enjoyed ingredients unique to Hokkaido, making mealtime another highlight of the trip. Above all, what left the strongest impression was the excellent service from the staff. Everyone greeted me with a smile and provided kind, attentive, warm hospitality, which made my stay very pleasant. The Room, the meals, and the staff were all truly wonderful—this is a Hotel that made me sincerely feel glad I chose it. One of my goals for this trip was simply to stay in Niseko, and including the time spent at the Hotel, it became a great memory. If I have another chance to visit Niseko, I would definitely like to stay here again. Thank you for such a lovely time.

Thank you very much for your prompt and kind support when my wife’s condition suddenly worsened and required emergency assistance. We are also truly grateful for your thoughtfulness in preparing a breakfast box for us when we returned from the hospital. This stay ended up being quite hectic, but next time we would love to take our time and fully enjoy the Accommodation. Once again, thank you sincerely for your warm hospitality. Thank you very much.

I really loved the room interior. Enjoying Pierre Hermé desserts in the lounge at tea time was wonderful, and the lounge’s evening atmosphere was so lovely that dinner was especially memorable. The Mountain Lights right in front of the Hotel were also beautiful. The breakfast buffet offers a wide variety, has a lively atmosphere, and is delicious. This is a Hotel I would love to visit again.

We chose this hotel because (1) three of us could stay in one room and (2) it has a large public bath. After making our Reservation, we read the Reviews and added breakfast. There were so many dishes that it was almost overwhelming—in a good way. The large public bath was also great, except that it was crowded and we had to wait for a washing station. It was nice to have plenty of outlets, but there were mirrors only in the bathroom and by the entrance. If possible, I would have liked a tabletop stand mirror on the desk. That said, we were very satisfied overall, so I rated it 5 out of 5.

I always stay for one night to refresh after traversing the Tateyama mountain range. As always, everything is flawless. It’s one of my favorite Hotels. I’ll stay again during the autumn foliage season. Thank you as always for your courteous service.

The room was spacious and comfortable. Although it was a type without an indoor bath, amenities were well-prepared, and the basket bag provided for going to the bath was convenient. It was also nice to be able to choose the size of the yukata. The facility wasn’t brand new but had a clean and pleasant atmosphere. I prefer Onsen water to be slightly hotter, so I deducted one star for that. Meals were served in a large hall, and each dish—whether warm or cold—was served at the right temperature and tasted delicious. There was no coffee in the room, but freshly brewed coffee with free refills was available in the lobby, which was great. The staff created a warm and welcoming atmosphere, which I appreciated. Being able to settle payment before check-out was also convenient.

I was impressed first by the wonderful view. If I had arrived earlier, I would have liked to relax in the lounge and enjoy it longer. Each dish tasted handmade. Everything was delicious, and since all drinks were free, I could dine slowly and comfortably without worry. I also liked the chef’s call when new dishes were served. The Room was clean, and I could unwind while looking out at the birch trees. Ideally, it would have been nice to have a large public bath, but the in-room bathroom was spacious and spotless, so I could soak in the tub at leisure. This is an Accommodation I’d love to visit again.

My first trip to Nikko felt far from Osaka, but I was finally able to visit Ritz, which I had wanted to go to for so long. It was such an extraordinary experience and incredibly refreshing. The weather wasn’t great, but the temperature was 10°C lower than in Osaka, which made it very comfortable. The Room was beautiful and had a view of Lake Chuzenji. Above all, the Onsen was the best! At first, I thought the sulfur scent was quite strong when I stepped in, but the water left my skin silky smooth—I wanted to soak in it every day. That night we had burgers via in-room dining; they were hearty, delicious, and left us completely satisfied! I also chose the Japanese breakfast I had been looking forward to, and it absolutely lived up to expectations. We used the shuttle bus as well. I thought I might get carsick on Irohazaka, but the driver’s careful and skillful driving really impressed me. It became a truly wonderful memory. Thank you very much.

I finally got to visit Shirahone Onsen and soak in its milky-white waters. The meals and the hospitality/service were just right, and I had an even better time than expected.

I can relax at a leisurely pace and enjoy delicious food, so I visit almost every year. This time, I came with a group of seven, including first-time guests. Everyone enjoyed the peaceful scenery of the white birch trees and Lake Megami along with the wonderful cuisine. We were all very satisfied, and everyone said they would like to come again next year.

The meals exceeded our expectations. True to the auberge’s name, we were extremely satisfied not only with the flavors but also with the generous portions. For dinner, we enjoyed items such as angel shrimp and steak. For dessert, the chef served each portion at our table. Breakfast was also excellent, with homemade sausage, ham, ketchup, and more. We were also very happy with the homemade jam souvenir. The outdoor bath could be reserved for private use, so we were able to relax at our own pace. The mini jet bath in the Onsen was wonderful as well. In a quiet and spotless Room, we were able to spend a truly relaxing and fulfilling time. We highly recommend this Accommodation.

I have stayed here several times on my own in the past, and my two daughters always said they wanted to visit whenever I showed them the photos. This time, I stayed here with both of them. The Room was spacious enough even with an extra bed, and even with three of us, having three mirrors meant getting ready was stress-free. Breakfast is always truly delicious. I come here when I want to spend some quiet time alone, so next time I will visit again by myself.

We stayed for 2 nights and 3 days! On the evening of our arrival, we enjoyed a BBQ at the Glamorous Dining area. Everything was delicious—especially the bone-in pork, which was tender, flavorful, and outstanding. We also grilled the dessert apples and marshmallows perfectly, and they were very tasty. The Weber gas grill was large and easy to use; the meat grilled lightly as excess fat dripped away, while the vegetables turned out sweet and juicy. We truly enjoyed everything that makes a BBQ special. The weather was only good on the day we arrived, and unfortunately it rained for the remaining two days, so our pickleball plans were canceled. Instead, we took a trip to Matsumoto for soba noodles and enjoyed an Onsen, which made for a relaxing stay overall. The Facility is old, but the Room was spacious and easy to use. We’d love to come back again when the weather is better.

We stayed in the new wing this time. The Room layout, design, and atmosphere were excellent, and we were able to spend both nights very comfortably. The meals were very luxurious, but since we had a Multiple Night Stay, the buffet was the same on both days—if the main dish changed by day, it would have been even better. Above all, there are amusement parks and a zoo nearby, and since we traveled with children, it was a flawless five-star stay. Also, the Onsen offers a mixed-gender style where swimsuits are worn, so our whole family could bathe together and our kids were thrilled. We would like to visit again around the same time next year.

Black mineral bath after a long time This was my fifth visit. The black water is stronger at the day-use spa than at the Hotel, so I went there first—but has it been getting lighter year by year? The first time I bathed, there was sediment built up and it felt like soaking in mud. The smell was like a rotten ditch. I got hooked and came back many times, but… does it feel more diluted now? The smell was still incredibly strong, though. But that’s fine. Because I love it.

The Western-style room was spacious, and the bed was comfortable. There was a wide variety of dinner options, making it easy to choose. The Shinshu salmon was delicious. The soft-serve ice cream machine was self-serve, and the ice cream was rich and tasty. I’d like to visit again during the autumn foliage season.

It was located in a wonderfully nature-rich setting. The meals were also very delicious. The private open-air bath in the detached annex was a truly special, escape-from-the-everyday experience. I’d love to visit again.