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On a midsummer night, I arrived exhausted from the heat and work. As soon as I stepped into the new, sophisticated entrance, it was cool, pleasantly scented, and calming—I felt relieved. After check-in, a staff member explained the Facility and amenities. Their gentle service was perfect for guests who just want to sleep. There were several types of bath salts available, and the basic skincare set was Sekkisei. When I entered the Room, I could clearly see the well-maintained lawn in front of the station and the trains through the window. Watching the nighttime scene outside from a clean, cool Room made me sleepy little by little. I was also happy to find Chill Out and chocolate in the refrigerator. The shower head was ReFa, and the hair dryer was Dyson. It was comfortable and I slept very well. This is a new, clean, modern Hotel where you can sleep comfortably in an urban setting. The staff were calm, gentle, and wonderful as well. I will stay here again.

We enjoyed a “staycation,” with lounge hopping across four lounges as the main highlight. First, we walked from Shinagawa Station to the Hotel, but IKYU’s directions said “cross Daiichi Keihan…,” so we crossed the signal right after exiting the Takanawa Exit. However, the route to the right after crossing was blocked due to construction, so we had to turn back. After exiting the Takanawa Exit, it’s best to turn right and walk along Daiichi Keihan, then turn left at the first traffic light onto Sakura-zaka. Alternatively, since it’s a continuous uphill slope, I think taking the shuttle bus would be a good option. We visited all four lounges, and as expected, Hana-Kouro’s lounge was the most relaxing; the drinks were also of higher quality and excellent. The champagne during cocktail time—and Dassai—was a real treat. We also enjoyed tasting different sake. There were some light bites during cocktail time, but it would have been even better if there had been additional hors d’oeuvres. Breakfast was delicious as well. It was our first time trying a matcha grinding experience, and we really enjoyed it. At the lounge, the staff maintained just the right level of attentiveness throughout without being intrusive, which made it very comfortable. Thank you very much for taking such great care of us. Thank you for a wonderful time!

This was my second stay. I had such a wonderful time last time that I came again with my mother, who loves art. She was delighted by the tower’s distinctive steel framework running through the Room and the many artworks throughout the Hotel. Thank you to all the staff for kindly answering her many questions. In the evening, guests only can take an elevator through a hidden door up to the observation deck. The special touch made my heart race with excitement. Spending time looking out over the quiet city at night felt truly luxurious, and I was able to give my mother a moment that’s unique to a Hotel stay. Breakfast offered a wide variety of dishes made with local ingredients, and both my mother and I were very satisfied. Afterward, we were even served special petit fours, and we thoroughly enjoyed tea time as well. This time, it was a one-night, two-day mini trip with no other purpose than staying at this Hotel while taking our time strolling around Sakae. Thank you for such a comfortable stay. We truly appreciate everyone’s thoughtful hospitality. We’ll be back again.

It was two days full of surprise and inspiration. I only knew it was a museum Hotel, and to be honest, I came mainly for Briance—but it truly felt like an actual museum. Even while exploring the building, the staff kindly provided detailed explanations, which made it even more enjoyable. Every piece is one of a kind, and through the art tour program we also received in-depth commentary. I understood why so many guests return again and again, and it made me want to explore even more myself. The Room was very comfortable and easy to use, the lounge food was delicious, and even though we had dinner at Briance—the original purpose of our visit—we ended up fully enjoying the bar and lounge as well. The wonderful smiles and thoughtful hospitality from all the staff were outstanding, allowing us to spend a truly relaxing holiday. Thank you very much. Needless to say, we thoroughly enjoyed Briance as well.

All staff were exceptionally attentive, the Hotel was spotless and dust-free, and the Room air felt fresh. It was a quiet, comfortable space you wouldn’t expect in the city—an outstanding Hotel. Breakfast was also excellent, with an eel rice bowl, chirashi sushi, miso soup, melon, and more—down to details like tsukudani and Toraya sweet bean paste—so we could relax and enjoy it little by little. I’d love to stay again.

The lobby and front desk staff always greeted us and were very polite and kind. The complimentary drink service and amenities were excellent. Our Room was on the top floor, with views of Tokyo Skytree and Tokyo Tower in the distance from the window. This is a quiet Hotel where you can relax at ease. The smart TV was also great. Breakfast offered a wide variety, and the omelet was especially delicious. The parking staff were also helpful, making it easy to use the parking facilities. We will come again.

I’m a repeat guest who visits whenever the dining menu changes, and no matter how many times I stay, this Hotel always feels special—comfortable, never boring, and a perfect escape from everyday life. This time, just before the menu changed, I had the FIJI course at OYAMA. Every dish was outstanding: six beautifully crafted courses made with carefully selected ingredients and skillful techniques, plus dessert—all delicious. As always, the staff’s timing and attentive yet natural service made the meal truly enjoyable.

The staff provided excellent service, and the amenities were well stocked. The bathroom also had a separate washing area, so we could relax and enjoy a comfortable soak. After watching Disney’s nighttime show, Maihama Station was extremely crowded, so staying at this Hotel near Maihama Station was very convenient.

Before our stay, I didn’t expect to enjoy the Hotel experience itself this much. But once we checked in, the atmosphere and the book-filled spaces were even more comfortable than imagined—in the best way, it far exceeded our expectations. Our family loves relaxing at a Hotel, so it was wonderful that each of us could spend time however we liked without having to visit lots of tourist spots. The well-known bakery and restaurants nearby were also great, and we enjoyed exploring the area as well. It was a scorching midsummer day when walking outside was tough, but just staying inside the building was more than satisfying. When making our Reservation, I was a little surprised by how high the Review ratings were, but after staying there, I completely understand why. You can enjoy it together with the Kadokawa Musashino Museum—it’s truly a Hotel where staying itself becomes the purpose. Everyone in our family was very satisfied, and it’s a great find that makes us want to stay again.

I was able to relax and enjoy a very comfortable stay in the Room. All of the staff were very kind, and both the front desk team and housekeeping greeted me politely whenever we passed in the hallways or elevators. I felt this Hotel was welcoming not only because of the Room, but also because of the warm hospitality.

Thank you as always. I really appreciate that the Room TV has been upgraded to a smart TV, making it possible to watch apps and WOWOW. The variety of bath salts has also increased, and the bath towels feel luxurious and are easy to use. Even in a single room, the Room is spacious enough for light stretching. Recently, prices have gone up and it’s been hard to stay as often, but I’d like to use it again during more affordable periods.

I finally had the chance to stay here, something I’d been hoping to do for a long time. The size was neither too large nor too small, and both the Hotel and the Room had a calm atmosphere—extremely comfortable. Of all the Hotels I’ve stayed at through IKYU, this is probably the best. The Room was spacious, and everything—from the furnishings and amenities to the comfort of the bed and the quality of the towels—was perfect. I also appreciated having a small sink. Also, which is rare for a Hotel in this class, there was a coin laundry in the basement, which was very helpful. If I had to be picky, I would have liked a few more items with the Western breakfast. The Japanese breakfast was excellent in both taste and variety. I will definitely return again soon. It’s given me one more reason to look forward to visiting Tokyo.

This was my second stay. I stayed to watch a baseball game, so it is a little far from ZOZO Marine Stadium. It’s great that Route Inn’s system lets you check availability from your Room for the large public bath, the breakfast venue, and even the coin laundry. The breakfast isn’t elaborate, but everything is delicious. The front desk and dining staff are all efficient and kind, making this a comfortable and satisfying Accommodation.

The complimentary treats like popcorn and shaved ice were especially great, and we also enjoyed fun extras such as the bubble bath. Since children stay free, it’s an excellent choice for families with kids. If I have a chance to visit Osaka again, I’d love to stay here. I highly recommend giving it a try.

I stayed around April for a live concert trip. The staff at the front desk were very pleasant and attentive, and the hospitality was excellent. They kindly agreed to store my luggage, which was a great help. I believe I chose the lowest-grade Room, but it was very spacious, spotless throughout, and comfortable. When I visit the Kansai area again, I would love to stay here again. Thank you for a wonderful experience.

This was my third stay, the first in a year and a half. The hot spring water here is simply outstanding— the moment you step in, you can’t help but let out a joyful sigh. I’m also grateful to the cheerful, welcoming proprietress for her thoughtful care in so many ways. It was my husband’s first time staying here, and he was impressed not only by the hot spring, but also by being able to enjoy some rare sake at dinner and by how beautifully the lighting is used throughout the Accommodation. Soaking in the hot spring washes away everyday fatigue and stress completely—once you stay here, you’ll find yourself coming back again and again. Thank you very much for your hospitality; I will definitely visit again within this year. Thank you.

I checked in at night, and although it was fairly crowded, the staff handled everything smoothly and discreetly handed me a bag for the amenities. When I entered the Room and opened the curtains, I could see the lights of the Grand Nikko Tokyo Bay Maihama, which was exciting for us with DisneySea planned for the next day! Above all, the Facility was excellent. The next day we stayed at an official Hotel, but this Accommodation was better. I would love to stay again. Thank you very much.

It was very convenient as it is close to the station and a great base for visiting sightseeing spots. The Room was not large, but it was clean and comfortable. Since check-out was at 11:00, I could enjoy the large public bath and breakfast in the morning and relax. The staff were also pleasant, so I would like to stay here again.

We had a very relaxing stay. Unfortunately, it was rainy and cloudy on both days, so we couldn’t see Mt. Fuji. However, both dinner and breakfast were delicious—we were very satisfied. By chance, a staff member from our hometown served us, which made for a wonderful time. On our way out, they even gave us a souvenir to celebrate my husband’s birthday. It was a lovely trip. Thank you very much.

I became a fan of The Gate Hotel in Kyoto, so I stayed here in Osaka as well. The location is, of course, excellent. Every Room offers a wonderful view. The interior is clean and efficiently designed. Details like the side tables use eco-friendly materials, giving it a modern feel throughout. Breakfast was delicious across the board, and I was very satisfied. I will stay again.