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It was a wonderful villa. Mount Fuji was right in front of us, and we could see it clearly thanks to the great weather! The meals were all delicious, and we were very satisfied! We brought our dog along, and they had so much fun playing around. We would love to stay here again. Thank you very much!

We stayed to celebrate my mother’s discharge from the hospital. Based on our previous stay, you kindly accommodated our requests and avoided ingredients we cannot eat without us having to mention them this time, and we truly felt your outstanding hospitality. We thoroughly enjoyed the Hotel—the view from the balcony, the comfortable Room, and the delicious meals—and my mother was very happy as well. Thank you for celebrating with us. 　I especially love the atmosphere of your pool. I hope you will continue to maintain an environment where it is easy to swim and no one takes prohibited photos. Next time, we would like to visit again around autumn or winter.

It was two days full of surprise and inspiration. I only knew it was a museum Hotel, and to be honest, I came mainly for Briance—but it truly felt like an actual museum. Even while exploring the building, the staff kindly provided detailed explanations, which made it even more enjoyable. Every piece is one of a kind, and through the art tour program we also received in-depth commentary. I understood why so many guests return again and again, and it made me want to explore even more myself. The Room was very comfortable and easy to use, the lounge food was delicious, and even though we had dinner at Briance—the original purpose of our visit—we ended up fully enjoying the bar and lounge as well. The wonderful smiles and thoughtful hospitality from all the staff were outstanding, allowing us to spend a truly relaxing holiday. Thank you very much. Needless to say, we thoroughly enjoyed Briance as well.

We stayed here as a family of four during summer vacation. We chose the No Meals Included plan because we planned to enjoy street food along Dogo Onsen’s Haikara Street, and it turned out to be an outstanding stay: everything was spotless, the Onsen was excellent, the futons were very comfortable, and access to Haikara Street was great. Above all, the staff worked seamlessly as a team and responded quickly and courteously—it was truly impressive. Our whole family agreed we were lucky to find such a wonderful Accommodation. This time we booked No Meals Included, but the Ryokan meals also looked delicious, so next time we’d like to stay with meals included. It’s an Accommodation we would definitely love to visit again. Thank you very much.

All staff were exceptionally attentive, the Hotel was spotless and dust-free, and the Room air felt fresh. It was a quiet, comfortable space you wouldn’t expect in the city—an outstanding Hotel. Breakfast was also excellent, with an eel rice bowl, chirashi sushi, miso soup, melon, and more—down to details like tsukudani and Toraya sweet bean paste—so we could relax and enjoy it little by little. I’d love to stay again.

This time, I stayed in a Heritage balcony Room. I wondered if it might be too hot this season, but the evening breeze was pleasant, and I was able to relax with drinks from room service. For dinner, I dined at Toh-Ka-Lin, and the next morning I had breakfast at Nouvelle Epoque. Everything—from delicious dining to the gym, spa, and pool—was available within the Hotel, so I could truly unwind and enjoy a genuinely luxurious stay. The entire property was clean and quiet throughout, and the staff’s hospitality struck the perfect balance: not too close or too distant, yet always attentive with thoughtful care. An unexpected issue came up during my stay, but even then the Hotel team responded with kindness and meticulous consideration. It reminded me once again of how exceptional Japanese Hotels are—especially Okura. I would love to visit again.

I always stay here to enjoy an extraordinary and special time away from everyday life. The cocktail-time dishes, carefully prepared right in front of us by the dedicated Club Lounge chef, are of outstanding quality and impress me every time. Also, on the second day, the executive chef came around to greet guests, and I was honored to meet them. All of the lounge staff always provide warm, personal service with a smile. Even after checkout, they kindly saw me off until I got into my taxi. Once again, I was truly soothed by the delicious food and exceptional hospitality. I am deeply grateful to all of the staff. I look forward to seeing you again.

I have been staying here for some time, and recently I always stay for three nights. Each time, the property is quiet and thoroughly cleaned throughout. The wonderful, delicious meals were excellent, and both the open-air bath and the large public bath were spotless. The background music was also pleasant. The Room has two rooms with a veranda, and it was the perfect size for just my spouse and me. The staff’s service was also good.

This was our first time staying here as three generations, and we truly enjoyed it. We were impressed by the building, the location, and the furnishings inside. Everything was provided—kitchen equipment, amenities, and more—and we were amazed at how well-equipped the Facility was. Each Room was spacious and had its own toilet and shower, and even with a group of 10 people, we were able to relax comfortably in the kitchen and living area. The children also loved having a kids’ Room on the second floor, running around in the garden, catching insects, and playing by the shore. The BBQ ingredients you prepared for us were fresh, plentiful, and delicious. Breakfast was also well-balanced and very tasty. We stayed for only one night this time, but our whole family is already talking about coming back for a Multiple Night Stay next time. Thank you very much for your kindness!

I stayed one night in a Deluxe King room by myself. All of the hoteliers were very kind and happily responded to my questions and requests, so I felt comfortable throughout my stay. The view from the Room was so beautiful that I could have watched it forever, and I instantly changed my plans and decided to spend the day relaxing inside the Hotel. Since I live far away, if I ever need Accommodation in Tokyo again, I will choose this place. I can confidently recommend it to anyone. Thank you for a wonderful memory.

Once again, we had a wonderful time and were able to relax. We enjoyed the beautiful night view from the Aqua Lounge, and lunch at Rendez-Vous was also delicious. As always, all of the staff were very kind and friendly, and every time my mother and I say, “That’s the Imperial Hotel.” Ever since we held our wedding here 35 years ago, it has been our favorite Hotel. We will visit again.

The room was clean, spacious, and well maintained, and we were very satisfied with the high-quality Onsen water. Dinner was so lavish that we couldn’t finish it all. The assorted sashimi platter was outstanding. Breakfast was a half-buffet style, so we could choose what we liked, and everything was delicious. Above all, it was an excellent value! It truly made for a very satisfying trip. Thank you very much.

It was my first stay, but this was a wonderful Hotel that felt warm and reassuring—like coming home. What impressed me most was the staff’s perfect sense of distance: refined, top-class service while still friendly, making the entire stay truly comfortable. The Room was also impeccably cleaned down to every detail—perfectly spotless wherever you looked. You can really feel how much the staff cherish this Hotel. The room service beef curry I had in the Room had an astonishing depth of flavor—absolutely outstanding! I was completely satisfied with every aspect of my stay: service, cleanliness, and food. I’ve found a special Hotel I can recommend with confidence. Thank you for such an amazing time that left both body and mind fulfilled. Without a doubt, this is a special place I’d love to make my regular Accommodation.

This was my long-awaited trip to Huis Ten Bosch. I debated staying at one of the official Hotels inside the park, but chose this Hotel for its outstanding Facilities, the large number of positive Reviews, and the reassurance of the Okura brand. Even before arriving at the main entrance by car, I was overwhelmed by the sheer scale of the building’s exterior. The stepped atrium from the 1st to 3rd floors is also stunning and instantly set an exciting tone for a luxurious stay. The female bell staff member was extremely polite and helpful, saying, “We’ll take your luggage up via a separate elevator, so please go ahead to your Room.” When I entered, there was an adorable teddy bear on the table by the window. The message card read, “Happy Birthday,” and since it was my birthday month, it was such a delightful surprise! She also wished me a happy birthday in person, which truly moved me. From my Room I could see not only Huis Ten Bosch but also views out to open water—an amazing panorama. It was during the Obon holiday period so there must have been many guests, yet thanks to how spacious the Hotel is overall, it hardly felt crowded at all. Above all else, every staff member provided attentive service. I’ve stayed at many Hotels and usually find something to complain about somewhere—but this time everything was perfect and I had an entirely comfortable stay. While this Hotel is clearly ideal for visiting Huis Ten Bosch, once you cross the bridge there’s also a JR station (right along the waterfront—very memorable). On our second day we took the train into Sasebo. This Hotel is also very useful as a base for sightseeing in Nagasaki City or Sasebo. The breakfast buffet offered a wide variety of dishes—both Japanese and Western—and I ended up eating far too much. This was my first trip to Nagasaki and Huis Ten Bosch, and it became an unforgettable travel memory. Next time I want to stay longer—this truly wonderful Hotel made me feel that way. Thank you very much!

We visited with my son’s family. Traveling with our 8-month-old baby, we had some concerns, but even though we made Reservations for two Rooms on different dates, the staff kindly arranged for us to dine together and showed thoughtful care in many situations, which made our stay truly enjoyable. Thank you very much—it became a wonderful memory. My son’s family also said they would like to come again, and we hope to visit again as well.

I made a Reservation because I wanted to stay at Hotel Chinzanso Tokyo again after a long time, and it happened to be my birthday month. Although I hadn’t mentioned anything, the restaurant where I booked lunch added a “Happy Birthday” message on the plate, and at check-out I received a birthday card. The card even included messages from the staff. I felt that this kind of thoughtful attention is exactly what makes Hotel Chinzanso Tokyo so comfortable. Relaxing in a Room with a great view, strolling through the garden to enjoy the sea-of-clouds display, and ending the night with a quiet drink at the bar—this is the perfect Hotel when you want to recharge. I would love to visit again.

We stayed as a couple. It was a beautiful, wonderful Hotel. The Room was great, and the large public bath was excellent. The counter seats at breakfast are also recommended. It was very tasty and enjoyable while looking out over the streets of Fujieda. If you come to Fujieda, this is a must-stay Hotel!

I’m a repeat guest. At the festival, the shaved ice, fresh tomatoes, cucumbers, edamame, and konjac were all very delicious. The draft beer tasted exceptionally good. Since meals were served in the Room, I was able to dine in a relaxed atmosphere. Two different types of rice were served, so I could compare them—both were delicious. Next time, I’d like to stay in a different Room.

This is a well-established, reliable Hotel in Amami. There is an Onsen on the top floor, and soaking in the open-air bath while taking in a panoramic view of Naze Port washes away your fatigue. From your Room, the ocean is right in front of you. The sea below has coral reefs, and tropical fish—even Nemo and friends—swim by. The staff are kind and always make you feel comfortable, so it feels like coming home. Whenever I visit Amami, I spend one night here and have dinner at Yani. Resting while looking out over Amami’s sea from your Room feels wonderful, and in the morning you can relax over breakfast with views of the garden and ocean—this is a Hotel that leaves you feeling refreshed.

This was our third stay on the lounge floor. Everyone—front desk staff, floor staff, bell staff, and lounge staff—was full of hospitality and treated us with great care, so we were able to enjoy another comfortable and pleasant stay. When we visited the lounge at tea time, they remembered the name of our five-year-old daughter and spoke to her kindly. Their thoughtful attention made us very happy and left a lasting impression. The Room was, of course, spotless—gorgeous and extremely comfortable. The food in the lounge was also high quality; this time, in addition to the standard offerings, there were seasonal dishes as well, which made it even more enjoyable. We also used the spa and gym and felt refreshed both physically and mentally. It was a truly wonderful one-night stay. No matter how many times we visit, it’s one of our favorite Hotels that always makes us want to come back. We would love to return again.