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The meals, the Onsen, and the service—everything was absolutely satisfying!! The lounge and the puzzle-solving activities were also very enjoyable. I would love to visit again. Although I had mistakenly made a Reservation for a smoking room, I truly appreciated how quickly you accommodated my request to change it. Thank you very much for all your help. Thank you.

I stayed with my grandchildren, a kindergarten senior and a 2-year-old. The Room was more spacious than expected, clean, and relaxing. There were children’s amenities and yukata rentals, and the staff were very helpful. The dinosaur fair was more authentic than I expected, and there was also a small kids’ area. The accommodation cost was affordable, so we were satisfied.

This was a Hotel I definitely want to stay at again! Not only were the amenities and play area great, but the private family bath was surprisingly easy to use when we wanted, and we were able to relax and enjoy a bath together as a family. Free laundry and drying were also available, which was a huge help—especially with our 2-year-old, when we ran out of spare clothes and started to panic. Meals were buffet-style, so we ended up eating quite a lot and couldn’t make it for late-night snacks, which was a shame—but next time I’ll plan better (haha). Just one thing: the kids’ meals didn’t change much between breakfast and dinner, so our child got a bit bored. It would have been nice to have a little more variety.

We were very satisfied to have stayed at such a wonderful Hotel. The meals and the services for children were excellent as well. Regarding the title: we used the coin laundry, and while we were rushing around because our children are still small, we realized that we had accidentally put a smartphone into the washing machine. When I panicked and called the extension, a staff member responded kindly and carefully, for which we are truly grateful. I wanted to confirm their name and thank them at check-out, but I forgot to ask. So I am writing it here instead. This is a Hotel we would like to stay at again next year. Thank you very much.

Remembering how delicious the food was when I previously visited with my daughter, my spouse and I returned this time. We arrived by car a little before 3:00 p.m., but many staff members greeted us with warm smiles, which was very reassuring. All of the staff were wonderful, and both the Facility and our Room were clean and comfortable. Dining in the stillness, with only the sound of evening cicadas in the background, each dish was thoughtfully crafted and looked as beautiful as it tasted. We were also delighted by an extra chef’s special that wasn’t on the menu—it felt truly heartfelt. As a history enthusiast, I signed up for the “Mystery-Solving Adventure: Discover History and Stories.” I didn’t feel much of a historical element, but solving puzzles while enjoying our meal was more than enjoyable. Even though we stayed at a great value using IKYU Earn Points, we were also given prizes, which made us feel almost undeserving. This is an Accommodation I would definitely recommend to others. I’d love to visit again in another season. Thank you for such a wonderful time.

Thank you so much for taking care of our family of four during our 2-night, 3-day stay. As others have mentioned in their Reviews, all of the staff were incredibly kind and warm, which made us truly happy! The food was delicious and made us feel so content, and since my husband’s birthday was coming up, you even celebrated it for us! We were deeply moved by your thoughtfulness. It became a truly wonderful memory. Thank you again! The spacious and spotless private family bath was amazing, and the Onsen water quality was excellent—simply the best! We were also really happy that the Onsen hair dryer was a ReFa. We highly recommend this comfortable, wonderful Hotel. Thank you so much for all your lovely hospitality!! We will definitely come back to stay again!

It was our first family trip in six years. The Ryokan’s atmosphere, the meals, and the open-air bath in our Room were all outstanding. My family was very happy as well.

Whether in the lobby, guest room, restaurant, or large public bath, we enjoyed breathtaking ocean views throughout our stay. The warm hospitality and many unique services won us over right away—it was our first visit, but we quickly became fans. We’d love to return again soon.

As a public Accommodation in Matsuzaki Town, it offers reassuringly affordable prices. I’d like to stay here again. Note: A lesser-known highlight is a walk around Benten Island, where you can even see the red torii gate from the Accommodation. The loop is under 200 meters, but has some gentle ups and downs. You can enjoy rugged rocks formed by an undersea volcanic eruption, views of Suruga Bay, and a variety of wildflowers. I highly recommend this stroll! Please note that sandals are not suitable.

A welcome beer right after arrival, and the breakfast and dinner buffets were excellent. The Sora Room we stayed in also had a very pleasant indoor bath, and I couldn’t decide between that and the Onsen, so in the end I took four baths. It’s a wonderful Accommodation that I’d love to visit again soon.

We were able to fully enjoy the Onsen in the annex and relax at our leisure with a creative Japanese-style dinner. The amenities were well stocked, and there were also activities such as a kids’ playroom, fireworks, and stargazing, making it a family-friendly Accommodation. It would be even better if there were a private dog run.

This was my first stay. I found this Hotel online at short notice, but the 12:00 checkout and child-friendly breakfast appealed to me. The room was very clean and offered excellent value for money. The staff were also very kind and helpful. I would like to stay again. Thank you very much.

I visited with a friend who loves traveling. This was my third stay, and as always, the food was excellent, and the Onsen was amazing. My friend, visiting for the first time, also enjoyed it and went to the bath twice. Thank you for a wonderful stay!

I found this site and, as a birthday gift for my wife, I splurged more than on our usual trips and made a Reservation for the “Shinshu Beef Tasting Kaiseki” on the Sky Comfort Floor. When we checked in, thanks to the Hotel’s consideration, we were upgraded to a Luxury Suite at no extra charge. It was truly eye-opening. That alone would have been more than enough, but dinner—the “Shinshu Beef Tasting Kaiseki”—was also outstanding: sweet and tender beef, a rich aroma, and exceptional hospitality. This has definitely become one of the Hotels we want to return to. Thank you very much. My wife was delighted as well. The open-air bath was also wonderful—just like in the photos on the site—and incredibly relaxing.

An exceptionally luxurious Hotel. Staying at this Hotel for this price is a great deal! The Room is excellent, and the Japanese breakfast is delicious! I also like that the key isn’t a card key. When I leave the key at the front desk and come back, they call me by name and hand it to me before I even reach the counter—meaning they remember my face. A Hotel I definitely want to stay at again!

I visited with friends in March, and this time I came with my son’s family. The food is simply delicious, and even my five-year-old grandchild can have fun at the amusement park and inside the Hotel. Beer was available after bathing and during meals as well, which made my daughter-in-law very happy. The meals were excellent—both grilled Hamana Lake eel (kabayaki) and white-grilled eel (shirayaki) were so good that I ate far too much. I usually don’t eat seafood bowls elsewhere (because they’re not tasty), but for some reason I end up having them here. And the staff who prepare the food are very kind. Next time, I’d like to bring my daughter’s family too. The desserts made with local ingredients and the small dishes are also delicious. I don’t think there is any other Hotel buffet as good as this. The only problem is that I eat too much and gain weight. Even breakfast has great variety, and even the scrambled eggs taste wonderful. The shirasu and eel onigiri-style rice balls were very satisfying too. With four adults and one small child, it’s hard to deny that the room feels a bit small. But since a larger room would have doubled the price, we ended up trying to save money. Well, we only sleep there anyway. This may be a bit rambling, but considering the price, all I can say is thank you very much. If possible, I think a dry sauna would be better than the current one in the bath area.

The Hotel was very beautiful and the exterior was highly attractive, but the Room felt somewhat dated. The location right in front of the ski slopes was extremely convenient and excellent. On the other hand, I was bothered by the smell of tobacco on the first floor. Dinner was very satisfying and truly delicious. Breakfast was also tasty, healthy, and enjoyable. It felt a bit inconvenient that there is no luggage storage service before check-in or after check-out. Also, Rooms on the 10th floor do not have a direct elevator, which was slightly inconvenient. Additionally, it was not possible to split a one-day lift ticket into two half-day tickets.

I fell ill on the day of my stay and had to be taken to the hospital by ambulance, and everyone at the Hotel took great care of me. I later heard from a friend that your response at that time was truly outstanding. Even until checkout, you showed consideration for me in many ways. This stay turned out to be unexpected, but next time I would love to visit again and relax with a hotel staycation. Thank you very much for everything.

It was a wonderful Accommodation. We were very satisfied with both the bath and the meals, and the staff were very kind. We had a relaxing stay. The Room was spacious, and we were able to unwind comfortably.

A long-established yet not old-fashioned, charming, and spotless Hotel. The staff were all very kind. And the meals were absolutely delicious! With refined seasoning that makes the most of local ingredients, we ate until we could barely move. Next time, I’d love to visit in the winter season. Thank you very much to all the staff.