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I stayed one night in a Superior Room. At 43 m², it was spacious and very relaxing. The bed and pillows were comfortable and made for a great night’s sleep. I also enjoyed unwinding in the Room bath with the Hotel’s bath salts. I had both dinner and breakfast at “Tateru Yoshino.” Dinner was a full-course French meal, and it was delicious again this time. Breakfast was quiet and leisurely, which I really liked. The Hotel’s signature curry was excellent. Once again, I had a relaxing stay and was very satisfied.

I’m a repeat guest who visits whenever the dining menu changes, and no matter how many times I stay, this Hotel always feels special—comfortable, never boring, and a perfect escape from everyday life. This time, just before the menu changed, I had the FIJI course at OYAMA. Every dish was outstanding: six beautifully crafted courses made with carefully selected ingredients and skillful techniques, plus dessert—all delicious. As always, the staff’s timing and attentive yet natural service made the meal truly enjoyable.

I visited again for the first time in about four years. Every area was thoroughly cleaned, and the Room was exceptionally spotless. For example, even the glass on the glass-fronted dish cabinet in the Room was shining—of course, so were the glasses. The mirrors, glass doors, and even the stainless-steel toilet paper holder in the restroom were gleaming, without a single fingerprint. Every large public bath was immaculate as well. All of the food was made with incredibly fresh ingredients—I’m amazed at how they managed to source everything. The staff were modest yet wonderfully pleasant; just being here makes me happy. Katsuragi Kitano-maru is a space that goes beyond “the best.”

All staff were exceptionally attentive, the Hotel was spotless and dust-free, and the Room air felt fresh. It was a quiet, comfortable space you wouldn’t expect in the city—an outstanding Hotel. Breakfast was also excellent, with an eel rice bowl, chirashi sushi, miso soup, melon, and more—down to details like tsukudani and Toraya sweet bean paste—so we could relax and enjoy it little by little. I’d love to stay again.

With its expansive grounds, tranquil atmosphere, seemingly oversized guest rooms, and dedicated attendants, this is a top-tier Japanese-style Ryokan. While it did feel a bit dated in places—such as not having enough power outlets by the bed—we were very satisfied with our stay. It was disappointing that the private family bath (Nishi-no-Yu) was closed due to reduced hot spring water volume depending on the season.

Check-in starts at 2:00 PM, but we were able to use the dog run even if we arrived earlier, which made both us and our dog very happy! The all-inclusive plan was truly luxurious, with a wide variety of drinks and even light snacks—absolutely fantastic. They also had treats and cake for dogs! The Room was spacious and comfortable. Dinner was a gorgeous course meal, and the freshly baked bread in particular was delicious—we were so happy we could get refills. The next morning, our dog jumped out of the cart and couldn’t walk, so we consulted a male staff member at reception. He called several nearby animal hospitals for us, which helped us so much. They also changed our breakfast to takeout—thank you very much for your support. It’s a wonderful Hotel and we were completely satisfied!! This is an amazing Hotel that I want to recommend to everyone. Thank you so much. We will definitely come again! We are truly grateful to the staff.

I stayed here on the way back after picking up my family at Haneda Airport. You pass through the Grand-side lobby, but it was crowded and noisy with inbound travelers, so choosing this place was the right decision. With its location near Haneda Airport, a natural Onsen, spacious Rooms, and excellent hospitality, we were able to enjoy an escape from everyday life without leaving Tokyo. When it’s hard for the whole family to travel far, I’d like to stay here again as a mini getaway.

As it was my first stay, you kindly picked me up at Tokyo Station and showed me to a beautifully clean, nicely chilled Room as much as three hours early. Every member of staff welcomed me with such warm smiles that, even in a luxurious space far from everyday life, I was able to spend a wonderfully comfortable day as if I were in my own Room. Breakfast was truly delicious, and on top of that, the delightful conversation with the cute female staff member who spoke languages fluently, along with the thoughtful attentiveness of the male staff member—never intrusive yet always considerate—made me linger longer than planned. I’ll work hard and will definitely stay again!

From welcome to farewell, the hospitality was outstanding, and every staff member assisted us sincerely at a very high level. The property is quiet, calm, and comfortable—hard to believe you’re in Ginza. A highly functional Room where attention to detail is evident throughout and everything feels thoughtfully designed. We also appreciated the semi-open-air style indoor bath spacious enough to lie back in, as well as the dimmable lighting system in the washroom. Above all, the cuisine was exceptional—fresh ingredients paired with unexpected combinations and seasonings that delighted us. The rooftop footbath and free-flow drinks were perfect for us. With not a single negative point during our stay, we can’t stop thinking about visiting other “Fufu” properties. Next time, we might choose “Jogashima.”

This was our third stay, and once again we were completely satisfied. Last time we stayed in a first-floor corner Room with a private dog run, which was very comfortable in its own way, but this time we had a third-floor corner Room. There wasn’t a private dog run, but the high ceilings made the entire Room feel spacious and open, and it was truly relaxing. The first and third floors each have their own unique appeal. What left the strongest impression again this time was the food. Dinner is served in the Room, so there’s no need to leave your dog behind and move to a dining area—everyone can relax without worry. That alone is a huge plus when traveling with a dog, but beyond that, the quality of the cuisine is exceptionally high. Not only are the ingredients excellent, each one is thoughtfully prepared with an extra touch of care—you can really feel the chef’s craftsmanship in every dish. It’s not just beautiful to look at; it’s genuinely delicious. Honestly, if I ever appeared on “The Best Restaurant of My Life,” I might even nominate this place. That’s how memorable dinner here is every time. It’s also wonderful that breakfast is served in the Room as well. Without having to move around with your dog or worry about others from early morning, you can enjoy your meal at your own pace. And of course breakfast is delicious too—overall satisfaction with meals from dinner through breakfast is extremely high. The baths were outstanding as well. Our whole family used the large public bath three times during our stay. It fully delivers on what you hope for when coming all the way to Hakone—to truly enjoy an Onsen. The staff are also very experienced with guests traveling with dogs and interact naturally without making things feel overly formal, which gives great peace of mind. You may occasionally hear dogs barking inside the building, but there’s an atmosphere of mutual understanding among guests, which made it easy to relax. After three stays—and feeling “we want to come back” every single time—this has become an Accommodation that will likely be our first choice for our next trip to Hakone as well.

The Onsen on the 11th floor was great, with a sauna and an open-air bath that felt wonderfully spacious!

This Accommodation, Sagamiya, was a wonderful place where we could truly feel traditional Japanese hospitality. As soon as we arrived by car, the staff noticed us right away and came out to assist, kindly helping us park with ease. They guided us to our Room, and the attendant came to greet us and made tea for us. These days we often stay at more Western-style Hotels, so it was a pleasure to enjoy this Japanese-style hospitality again after a long time. We enjoyed a delicious in-room meal in the tatami Room with a lovely view. The open-air bath in the Room was also excellent, and even one night was enough to leave us feeling fully refreshed. All of the staff were very pleasant. We also appreciated the many thoughtful touches throughout our stay—it felt reassuring that experienced staff could make good judgments on the spot. We would love to visit again.

This was my third stay, and every time I’m amazed by the thoughtful attention shown to guests. Even though I was traveling solo and only had breakfast included, I was treated so warmly, which I truly appreciate. As soon as I parked, a staff member came right out and carried my luggage for me. I even had a laptop with me, so it was quite heavy, but they carried it cheerfully and with great care. A staff member I’d spoken with before remembered my name and kindly took the time to greet me even while busy cleaning—it made me very happy. Last time, when Kanaru suddenly wandered off, they gently reassured me by saying, “It’s because a staff member who gives him treats just walked by,” which really warmed my heart. This time I got to pet him a lot, and I was also glad to hear more stories about Kanaru. Even late at night when heading toward the parking lot, there were staff members at the front desk and near the entrance/exit area, which made me feel safe. At breakfast as well, the pleasant greetings and guidance put me in a great mood, and having someone serve rice and miso soup made me feel at ease—I didn’t have to worry about spilling anything. I also overheard them telling another guest, “A window seat has opened up—would you like to move over?” and it really showed how much they want guests to be happy. (I understand this depends on timing and available seating.) At checkout too, they carried my heavy luggage all the way to my car—I was impressed until the very end. There were countless other thoughtful touches and support that I can’t possibly list them all. The more I visit, the more comfortable it feels here. Among Accommodations with high Reviews online there are some where you wonder why—but this place is the opposite. I honestly think 5.00 would be fair; in reality it exceeds its Reviews! As soon as I got home, I already wanted to come back again.

The shower was installed in a slightly inconvenient location. Other than that, the Room was clean and very nice. I was very happy to see the goats. The staff were very courteous, and I had a comfortable stay. Thank you.

I stayed here on a business trip. Some hotels have ReFa hair dryers, but what impressed me most was that every Room also had a hair iron. Bringing one can be heavy, so it was really helpful. The Room was new and clean, with a separate bath and toilet, and I also appreciated the large desk. I will stay here again.

Everything was outstanding—the maisonette-style Room, the in-room open-air bath, the shabu-shabu course, the service, and even the Takayama ramen! Next year during Golden Week, we plan to stay in the main building. Next time, we’ll go for an all-beef feast. During Obon, we’ll stay at the annex again and play golf at Shokawa Kogen Country Club.

This was my first stay, and I was very satisfied. The buffet offered a wide variety of dishes with excellent quality, and I appreciated how promptly empty plates were cleared away. There were several ice machines with water dispensers, and the Room also had a pitcher for cold water, so it was nice to relax in the Room and rehydrate after a bath. Overall, it’s a great Accommodation with a strong sense of cleanliness and hospitality.

This was my first stay in a year, and it was clean and comfortable. The temperature of the large public bath was just right for me. I fell asleep after coming back from drinks and missed the late-night soba, but it’s close to the shopping street with restaurants, and there’s a convenience store right in front, so it’s very convenient. In Abashiri, this would be my only choice personally.

Thank you very much for your continued support. As I was in Memanbetsu for work this time, I mostly just slept, but thanks to the warm hospitality of all the staff, I was able to relax and enjoy a restful stay. Thank you very much. I expect my next visit will be in the summer of next year, and I look forward to staying with you again.

Although it was my first stay, the in-house Facilities were clean and very comfortable. All the staff were kind and made a great impression. After parking, we traveled to the Hotel by shuttle bus and a monorail-like ride, which was also fun.