ทั่วประเทศ × ที่พักชมดอกไม้โรงแรม·เรียวกังที่ได้รับการจัดอันดับสูง - 56หน้า

Although I arrived late for check-in, the front desk staff were very kind and made me feel truly at ease. The Room was clean, and I was satisfied with the bath and the meals. I would like to stay here again if I have the opportunity!

Thank you very much for offering such an affordable stay with breakfast included. It’s very conveniently located near the station, and there are many restaurants nearby, so finding a place to eat is easy (though many are closed on Sundays). Surrounded by nature, the setting is wonderful as well. Thank you again for your hospitality.

I stayed here to watch a professional baseball game. It was within walking distance of Hirosaki Station, and there were convenience stores nearby, so I had a comfortable stay. It made for a very enjoyable trip. Thank you very much.

Although some fixtures, such as the sink, felt a bit old, everything was clean and we had no problems at all. There was an outlet by the bed, which was convenient. We’re sorry for the inconvenience caused by our late check-in, and thank you for kindly accommodating us. Since it was inexpensive, we weren’t sure what to expect, but it was a very good Hotel. Choosing this place was absolutely the right decision.

I booked early, so the price was very reasonable, and the facilities were more than sufficient. I was very satisfied. While many hotels are moving toward unmanned operations, the front desk staff here were kind and helpful—this is how a hotel should be. The late-night ramen and the ochazuke at breakfast were both excellent. It made my stay in Hakodate truly worthwhile. Thank you very much.

The bath was very relaxing, and the staff were wonderful. It was a great time staying at a Ryokan that felt like the kind I used to stay at long ago. Thank you!

I stayed here to reunite with a friend in Ube after a long time. The building may not be very new, but the front desk and dining staff were very kind. This time I traveled by train from Hiroshima Prefecture, so my friend handled the driving. Many Business Hotels don’t allow alcohol at breakfast these days, but this Hotel did, which made for a pleasant start to the day. I’d like to stay here again next time.

The meals were delicious, and the view from the Room was excellent.

We stayed during the Obon holidays. The building is old, but it’s well maintained and very comfortable. The meals were delicious, and we tried yamame trout sashimi for the first time. The bath had dim lighting, which made it very relaxing. We also used it in the morning, and it felt wonderful surrounded by trees. We really enjoyed the evening event hosted by the staff.

Thank you for providing a comfortable stay. The professionalism and excellent service of the front desk staff were truly impressive. I look forward to staying here again. Thank you!

The front desk staff provided excellent service.

We travel about once or twice a month, and we found this Hotel to be exceptionally kind. They helped us in many ways, and we are truly grateful—we had a very pleasant trip. Thank you very much. We would love to stay again.

Check-in was smooth, and there were no issues. I wasn’t sure how to check out and was wondering at the front desk, but a lovely Asian female staff member told me I didn’t need to do anything, so I felt relieved when leaving. The view of Tokyo Skytree from the Room was quite nice. The hallway is outdoors and feels like an apartment building, but I knew that in advance so it wasn’t a problem. I don’t go to Tokyo very often, but I’d like to stay again. Thank you very much.

It was comfortable and pleasant.

For 5,000 yen per person, the Onsen was available, the Room was clean, and the starry sky was beautiful—it was excellent.

I am writing only about the service. At check-in, there were two staff members at the front desk and one was available. I gave my name and said I was checking in, but a male staff member told me to “wait on that sofa, as we are guiding guests in order,” so I waited. It did look busy, but even after no one was at the front desk, no one came to assist me. When I asked a passing staff member whether it was still okay to keep waiting as instructed, a female staff member apologized sincerely and guided me right away. Her manner was very polite, which made me wonder why I had been told to wait in the first place. After entering the Room, when I tried to have tea, the teacup was slightly dirty (which could be washed), but when I emptied the teapot there was leftover tea still inside. When I called about it, the same female staff member came immediately and apologized profusely. She seemed so apologetic that it almost made me feel bad for her—so I couldn’t help thinking this should have been taken care of beforehand. The female staff member who served us at dinner and breakfast was perfect. In particular at breakfast she even showed us around the VIP room we were interested in, which truly impressed us. However, at checkout: I was told that in addition to drinks from dinner there would also be charges for souvenirs. Since we had not purchased any souvenirs, I asked to see an itemized statement. They said they had apparently added another guest’s charges by mistake; after removing those items they processed payment by card. In general, an itemized statement should be shown and confirmed before payment is taken—it is not normal for this to be handled only verbally. Especially since this became a minor dispute where I had to request proof of details first, it should have been presented immediately. Moreover, after payment they handed me only the card slip. Only after I requested it did they give me something like an itemized Receipt as well; normally customers should receive not only the card slip but also an itemized statement—especially when there has been a billing error like this. Because they handled all of this so casually, it felt pointless to continue arguing and I gave up requesting issuance of a Receipt. I am reporting this because there were both excellent aspects of service and aspects that were more than simply disappointing mixed together. I hope improvements will be made.

The room was quite spacious and also had a tatami area, so I could relax and unwind. The basics were provided, but there were no take-home towels with the Hotel name on them, which I personally like to collect, so I rated it 4 stars. It would have been better if makeup remover had been available. At the breakfast venue’s coffee machine, hot coffee wasn’t available; since this had apparently been the case since the previous day, I also rated it 4 stars. The service and the bath were great.

The kitchen and bathroom facilities were as well-equipped as those in an apartment, but it was disappointing that the balcony was not properly cleaned.

We would be happy to stay here again next time.

I booked the "Room Selected by Hotel" Plan without parking. The room assigned was a twin room, which was very spacious with large beds, and I was very satisfied staying there with two people. I didn't use the bathroom, so I'm not sure about it, but overall, I was very satisfied.