ทั่วประเทศ × ที่พักพร้อมบริการภาษาอังกฤษการบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง

The Room was spacious, and dinner was delicious—we were very satisfied. We were warmly welcomed at the entrance and guided for parking, which made it feel like we were staying at a Ryokan. At this time of year in Zao Onsen, there are few places where you can have dinner, so choosing a plan with dinner included was the right decision. The Yamagata beef shabu-shabu was excellent.

Thank you very much for all your help during the recent earthquake. In such an anxious situation, your kind and attentive support was truly reassuring. I will never forget that you provided warm snacks when food was scarce, and that you helped heat the food we brought with us. Also, even though the elevator was out of service, you helped carry our heavy luggage down from the 11th floor, which was a tremendous help. I am deeply grateful for your thoughtful care and consideration. I imagine aftershocks and daily inconveniences may still be continuing. Please take good care of yourselves, and I sincerely wish you continued safety and well-being. Thank you again from the bottom of my heart.

I finally had the chance to stay here, something I had been hoping to do for a long time. The Hotel is neither too large nor too small, and both the property and the Room felt calm and exceptionally comfortable. Of all the Hotels I have stayed at through IKYU, this is probably the best. The Room was spacious, and everything was perfect—the furnishings, amenities, bed comfort, towel quality—truly everything. I also appreciated having a small sink. It was also rare for a Hotel in this class to have a coin laundry in the basement, which I was very grateful for. If I had to be picky, I would have liked a few more items with the Western breakfast. The Japanese breakfast was excellent in both taste and variety. I will definitely return again soon. It has given me one more reason to look forward to visiting Tokyo.

As it’s close to Zao, this was my first stay at this Accommodation. To put it mildly, it’s one of the best Accommodations I’ve ever stayed at. It’s fairly large, so the interiors and lobby are well appointed, but above all it’s quiet and comfortable. The large public bath with an open-air bath is excellent, and the teppanyaki cuisine was outstanding. There was nothing to complain about. The service struck just the right balance, everything was impeccably clean, and I truly enjoyed my stay.

From check-in to departure, it was a truly relaxing stay. Not only could I get away from the usual hustle and bustle, but I also felt deeply at ease in a space surrounded by nature that was different from what I’m used to. The Hotel credit was included, so I was able to enjoy drinks at the bar as well. It was a wonderful time with excellent service and great drinks. I would love to stay again.

Every time I visited Niigata, I would come to the Bakauke Observatory and hope that one day I could stay at this Hotel—my wish finally came true. At the Bakauke Observatory, you can’t take your time enjoying the view for long, but from the Hotel room you can admire it whenever you like, and it’s also great to be able to head to the observatory whenever you feel like it. Being able to enjoy different scenery from daytime through morning depending on the time of day is a special perk unique to this Hotel. The room was spacious, clean, and comfortable—just what you’d expect from a luxury Hotel. Breakfast was excellent across the board, and in particular, the chef’s omelet was better than any I’ve had at other Hotels. I’d love to stay again.

I stayed here with my partner, and we both had a wonderful time. We were upgraded, which made our stay even more special. The Room felt elegant and substantial, and it was a very comfortable space. Every staff member we interacted with was excellent and truly hospitable. I would definitely like to stay here again when visiting Nagoya. Next time, I’d also like to explore other areas within the Facility.

This was our first stay, and the Hotel was truly wonderful, just as we had heard. Since we had a Room with a terrace, we were delighted to enjoy the greenery through windows on two sides. Breakfast, tea at the café, and the French dinner were all delicious—we were completely satisfied. The staff were attentive without being intrusive, with just the right sense of distance, and made a great impression. Thanks to them, we were able to relax completely. We definitely want to stay again and are already looking forward to our next visit.

We had a very comfortable stay. The building has a stylish Japanese-modern design, and the food was delicious. The staff who welcomed us were very kind, shared various stories with us, and were friendly and reassuring. The staff assigned to our Room were also very kind. If I had to mention one thing, I wish the view from the bath in the Room had been better.

Thank you for staying in the Room with such a wonderful view. The scenery was so spectacular that my son stayed up almost all night enjoying the night view from the 42nd floor. Perhaps because of that, he had trouble waking up in the morning and we only just made it to breakfast in time. We would love to stay again if we have another opportunity.

At check-in, our Room wasn’t quite ready and it would have been another 15 minutes, but the staff immediately suggested the lounge and took care of us. We enjoyed drinks in the lounge and were shown to our Room without a long wait. The staff’s service was very refined. The Room had four proper beds, so we could relax comfortably. The bathroom was simple and clean. We booked a Plan with breakfast included. The wide variety of potato fries was delicious, and we enjoyed them with soup curry. The honey was also excellent. They kindly accommodated our family’s request for sushi without wasabi. This is a Hotel we’d love to visit again.

We had a very comfortable stay, including the Room, meals (featuring ingredients from Kochi), and the large public bath. The sweet yuzu tea in the post-bath lounge was especially delicious. (It would be even better if it were replenished a bit more.) Also, when we asked where we could use handheld fireworks, the front desk staff immediately told us that it would be possible around the area in front of the Lawson at Josei Park, about a 5–10 minute walk from the Accommodation (on the concrete ground). This was very helpful, and our child was able to enjoy fireworks. (We asked at other hotels as well, but in the end we couldn’t find out where it was allowed…) Just one point: our child’s dinner was prepared as a Western-style meal, although it seems Japanese-style could also be selected. If there is an option to choose, we would appreciate being asked in advance (ideally at the time of Reservation). Our child prefers Japanese food, so we shared from our meal instead. (At check-in it had already been prepared; we were told that remaking it would incur an additional charge.) Overall, however, we had a very comfortable stay and would definitely like to use this Accommodation again on our next visit to Kochi. (A small detail: having a freezer function in the in-room refrigerator was very helpful for refreezing ice packs.)

From check-in to check-out, the staff’s hospitality was outstanding. As it was our anniversary, we fully enjoyed a stay on the special Executive Floor. The Room was very clean, and the view from the window was wonderful, allowing us to celebrate a truly memorable anniversary.

This is our third stay. The Room, the bath, and the entire Facility are always clean and very comfortable. We enjoy both dinner and breakfast—they are delicious. Every year, after visiting our family grave in our hometown, we stay here. This Accommodation makes our family feel, “Alright—let’s do our best so we can come back again next year.”

I stay at this Hotel in Izumisano for business trips. It’s simple and efficient, yet very guest-friendly. The amenities you can pick up as needed, the large public bath Facility, and the drink server are all convenient. Also, a small but important point: the Room has plenty of power outlets (many Business Hotels have only a few). I will stay here again.

As I was traveling alone as a woman, I decided to try the ladies-only floor, and it was excellent. There were basic skincare amenities, and there was also a bottle of cleansing oil in the bathroom. The Room had a hair iron, and I was impressed to find an electric foot massager as well. This may be available on other floors too, but there were free dispensers in the hallway for tea and a sports drink–style water, so I didn’t need to buy bottled drinks. The Room was clean, the location was convenient, and it offered great value for money. I’d love to stay here again.

Kyoto was experiencing extreme heat day after day, but the time I spent at the Hotel and ShinPuhKan was very comfortable, allowing me to enjoy my stay without overexerting myself. The breakfast in particular exceeded my expectations. Each dish was carefully prepared, and I could really taste the quality of the ingredients. Everything was delicious, and it became one of the highlights of my stay. The location integrated with ShinPuhKan was also very appealing. During the hottest hours, I relaxed at the Hotel, then took a walk around the area once it cooled down, which made for a truly pleasant experience. All of the staff were warm and welcoming as well. I would definitely like to stay here again when I visit Kyoto. Thank you very much.

From check-in, the staff’s hospitality was outstanding, and I knew it would be a wonderful stay. The Room was cozy and more than comfortable for a solo trip. The amenities were well stocked—even including toner and bath salts. The bathrobe was also very helpful. In the lounge, I could enjoy complimentary wine and even canned beer, which made it easy to relax. Breakfast was delicious as well. Choosing the breakfast-included plan was definitely the right decision. As an IKYU Diamond member, I was thrilled with the late check-out, complimentary minibar drinks, and a mini L’OCCITANE hand cream. With all of these perks included at such great value, it truly made for an amazing Hotel stay. I would love to stay again. Thank you very much for everything this time.

It’s not a new Hotel, but it was kept clean and there were no issues. The meals were delicious. However, I’d like to see more menu options, even if the price is slightly higher.

A wonderful Room that’s perfect for a first trip to Yokohama. It’s close to Yamashita Park, so we went for walks at night and in the morning. I was looking forward to the Minato Mirai night view, but I ended up more intrigued by the rooftop of a nearby low-rise building with a real local feel. In the morning, I was thrilled to see Mt. Fuji in the distance. The bath was spacious, and the shower felt great—completely satisfying. The amenities and in-Room coffee were just as expected. Breakfast is buffet-style with a wide variety of options—it was hard to choose. I wanted to eat more, but my stomach couldn’t keep up. The parking is a tower system, but they guided us properly so we felt at ease. We were completely satisfied with everything—such a lovely Hotel!