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I chose this Accommodation for my boyfriend’s birthday trip. It was my first stay here, and it far exceeded my expectations. Above all, the staff’s service was truly outstanding, and I was moved by every thoughtful gesture. The property has the charming presence of a grand traditional Japanese house, and the garden is beautifully maintained. We enjoyed a luxurious time dining at a relaxed pace while looking out over the garden. The basashi (horse sashimi) in particular was the best I’ve ever had—absolutely unforgettable. The Room was spacious and spotless, very comfortable, and the view from the window was wonderful. The building also has delightful surprises and playful touches that even first-time guests can enjoy, which kept me excited throughout our stay. They also offer an excellent selection of sake, so I especially recommend this Accommodation to sake lovers. It was one of the most memorable places I’ve ever stayed—completely satisfying in every way. I will definitely return.

We stayed in the West Wing with my parents, siblings, nieces and nephews, and our family—6 adults, 3 children, and 2 dogs. Everyone was thrilled, and it became a wonderful travel memory. As we were celebrating a special occasion, we asked for balloon decorations and to purchase fireworks. For meals, we hired a private chef. Inamuragasaki holds many memories for us. With the ocean right in front of us—and no power lines visible from inside—it was truly a special location. Since the kids are still small, they were overjoyed to use the rooftop jacuzzi like a pool instead of going into the sea. The adults could watch them safely and relax while enjoying the ocean view in complete comfort. The food was also excellent—hiring a private chef was absolutely the right choice. We also got to try out karaoke that you’re considering introducing as a service. Our child who loves singing was delighted and held onto the microphone nonstop. At night we enjoyed fireworks and made so many great memories with the kids. Everything was prepared in such a comfortable setting—easy for adults and fun for children. Our surfer family members even went into the ocean twice. It truly was an amazing place. We highly recommend it for family trips. We will definitely be back again. Thank you very much.

We stayed to celebrate my mother’s discharge from the hospital. Based on our previous stay, you kindly accommodated our requests and avoided ingredients we cannot eat without us having to mention them this time, and we truly felt your outstanding hospitality. We thoroughly enjoyed the Hotel—the view from the balcony, the comfortable Room, and the delicious meals—and my mother was very happy as well. Thank you for celebrating with us. 　I especially love the atmosphere of your pool. I hope you will continue to maintain an environment where it is easy to swim and no one takes prohibited photos. Next time, we would like to visit again around autumn or winter.

First, the dining was outstanding. We tried the French, teppanyaki, and sushi restaurants, and everything was perfect. If these were in the city, every one of them would be a hugely popular spot. All of the staff were kind, and you could really feel their dedication to welcoming guests. The Room had a large glass wall facing the ocean, and we had an amazing time on the balcony—enjoying coffee while looking out at the sea and even having breakfast there. The pool is also generously sized, so you can swim properly. We enjoyed spending all day going back and forth between the pool and the jacuzzi in the bath area. It truly felt like a paradise Hotel. We plan to return many times.

Both dinner and breakfast were very delicious, and the ayu served at dinner this time was especially outstanding. The bath in the Room was also spacious, allowing us to relax and soak comfortably. We were soothed by the greenery in the garden, and we were also happy to see wild deer. We would love to visit again.

We enjoyed a “staycation,” with lounge hopping across four lounges as the main highlight. First, we walked from Shinagawa Station to the Hotel, but IKYU’s directions said “cross Daiichi Keihan…,” so we crossed the signal right after exiting the Takanawa Exit. However, the route to the right after crossing was blocked due to construction, so we had to turn back. After exiting the Takanawa Exit, it’s best to turn right and walk along Daiichi Keihan, then turn left at the first traffic light onto Sakura-zaka. Alternatively, since it’s a continuous uphill slope, I think taking the shuttle bus would be a good option. We visited all four lounges, and as expected, Hana-Kouro’s lounge was the most relaxing; the drinks were also of higher quality and excellent. The champagne during cocktail time—and Dassai—was a real treat. We also enjoyed tasting different sake. There were some light bites during cocktail time, but it would have been even better if there had been additional hors d’oeuvres. Breakfast was delicious as well. It was our first time trying a matcha grinding experience, and we really enjoyed it. At the lounge, the staff maintained just the right level of attentiveness throughout without being intrusive, which made it very comfortable. Thank you very much for taking such great care of us. Thank you for a wonderful time!

This was my second stay. Last time, I stayed during a snowy season, so this time I was able to relax until dinner and fully enjoy the sight of green trees swaying and the gentle calls of evening cicadas from my clean, refined Room. The meals here are delicious both in the morning and in the evening, with plenty of vegetables. Of course, the fish and meat were also excellent—everything was flawless. Above all, the staff’s smiles were wonderful, and their service was attentive and professional, which made me feel truly happy. I will definitely come back to stay again when I have time. Thank you very much.

Thank you, as always, for a wonderful stay experience. With this visit, I have successfully completed my 8th stay, and have now completed two full rounds of all four venues included in the “Gastronomy Plan.” Compared to when I first stayed, the staff’s service feels even more composed, and I truly sense that an excellent environment has been established. The quality of the club lounge has also improved significantly, making my stay even more comfortable. I am scheduled to stay again next month and am very much looking forward to it. It is wonderful to see the General Manager and all staff members growing day by day as you aim to become one of Japan’s top Hotels. This is a Hotel I hope will continue striving for even greater heights. Reviewer FACT: Certified sommelier. Total Michelin stars across restaurants visited in Japan and abroad: 720+ stars. Elite member across all three major airline alliances.

Last year, I stayed at Tatsumitei for the first time and was very satisfied. I had also been curious about the annex, so this year I stayed there. As before, both dinner and breakfast were served in a private dining room, and I thoroughly enjoyed the delicious cuisine. The Room had high ceilings and felt spacious and relaxing; from the window we could admire the greenery of the trees and views of the Saigawa River, while enjoying the sound of the flowing water as time passed peacefully. In the Japanese-style room, there was a raised floor chair provided, which made it comfortable to spend time there. The open-air bath could be used without worrying about time, allowing us to unwind completely. The casually arranged flowers throughout the building were soothing, and we also enjoyed various crafts and carefully selected lighting fixtures. Thank you to all of the staff for your courteous service. I would definitely like to stay again next time.

This was my first stay here, and I was extremely satisfied! The size of the building felt just right, and I was able to relax comfortably in a calm atmosphere. The Onsen had excellent water quality, and every time I bathed it was soothing and truly refreshing. Both dinner and breakfast were delicious—I was genuinely impressed. The staff’s warm hospitality and the well-equipped Room were also wonderful. I would definitely like to stay again next time. Thank you for a lovely time.

This time, I stayed in a Heritage balcony Room. I wondered if it might be too hot this season, but the evening breeze was pleasant, and I was able to relax with drinks from room service. For dinner, I dined at Toh-Ka-Lin, and the next morning I had breakfast at Nouvelle Epoque. Everything—from delicious dining to the gym, spa, and pool—was available within the Hotel, so I could truly unwind and enjoy a genuinely luxurious stay. The entire property was clean and quiet throughout, and the staff’s hospitality struck the perfect balance: not too close or too distant, yet always attentive with thoughtful care. An unexpected issue came up during my stay, but even then the Hotel team responded with kindness and meticulous consideration. It reminded me once again of how exceptional Japanese Hotels are—especially Okura. I would love to visit again.

I was finally able to stay at Shima Kanko Hotel The Bay Suite, which I had long admired. It was an even more wonderful holiday than I expected. The staff’s service, the cuisine, and the Room were all outstanding—I was truly impressed. If I have the opportunity, I would love to visit again. Thank you very much for taking such great care of me.

I hadn’t visited Arima Onsen for quite some time since the COVID-19 pandemic, but if I was going to return after so long, I wanted an exceptional place for both cuisine and Onsen—so I decided to splurge on this Accommodation. I had known the name Kinzan for years, but everything was far beyond my expectations, and my mother was absolutely delighted as well. This time we fully enjoyed the live conger eel kaiseki along with the Onsen, and if possible, we’d love to visit again during crab season.

All of the staff were very pleasant. There was also a complimentary drinks area, which we enjoyed. The meals were especially delicious, and each dish was thoughtfully prepared with great attention to detail. The service staff’s explanations and hospitality were professional and excellent.

A relaxing, tranquil Accommodation for adults. Watch the ever-changing sky, sea, and forest, and the sparkling stars; soak in the Onsen whenever you like; and enjoy high-quality meals... Above all, the staff’s hospitality is outstanding. During my stay, they never once asked for my name or Room number, and they even adjusted the end time of dinner to fit my spa Reservation. Thanks to their seamless communication and thoughtful care, I felt completely at ease throughout my stay. I will be back again. Thank you very much.

Not only were the Facility, amenities, cuisine, and location excellent, but above all, the staff’s attentiveness, thoughtfulness, and care were outstanding—my husband and I were impressed again and again. During meals, they noticed even our smallest movements and responded immediately. My favorite part was the corner where guests can freely read books. Cold barley tea was neatly prepared as well, and while enjoying the beautiful view outside, I was able to spend a quiet, unhurried time as if time had stopped. It was a Ryokan we were completely satisfied with. We will definitely come again!

We stayed to celebrate a birthday anniversary. The hot spring water was excellent, and the amenities were well stocked. In the bathroom refrigerator, there were small sherbet treats (for heatstroke prevention?), along with water and tea. At dinner, there was a surprise that made us very happy, and we were able to spend this special time in a meaningful way. Thank you very much.

This is a Japanese-style suite reached by stairs. As you enter, folk-art furniture sits on the wooden-floored entry area; open the vermilion-lacquered double-sided kumiko shoji framed by carefully crafted natural-wood pillars and rails, and you step into a tatami Room scented with fresh rush. Seasonal hanging scrolls and flowers, and a large low table complete the setting. From the wide north-facing window, you can see the river surface and the temple’s great roof. By the window are a box hibachi used as a table and a small rocking chair. At the back of the south-side wooden-floored area, it seems an extension has been added: a large, bright bath area (a thick, oversized hinoki cypress tub big enough for about four people to soak together, washing space, footbath, and washbasin). Through the glass door you can view mountain ridges; open it to step onto the veranda and feel the breeze. The water flows continuously 24/7 despite concerns about humidity affecting wooden construction. Everything is kept very clean and well maintained—an indulgent bathing experience. After finishing an excellent meal at a calm small dining room table facing the garden, we returned to find our futons laid out. A bed would be easier, but it would probably feel out of place in this Room. I adjusted the futon orientation to my preference. In addition to air conditioning there is also a gas fan heater, so it should stay warm even in winter. Renovation work seems to be progressing in stages, and I’m looking forward to seeing newly refurbished Rooms.

I always stay here to enjoy an extraordinary and special time away from everyday life. The cocktail-time dishes, carefully prepared right in front of us by the dedicated Club Lounge chef, are of outstanding quality and impress me every time. Also, on the second day, the executive chef came around to greet guests, and I was honored to meet them. All of the lounge staff always provide warm, personal service with a smile. Even after checkout, they kindly saw me off until I got into my taxi. Once again, I was truly soothed by the delicious food and exceptional hospitality. I am deeply grateful to all of the staff. I look forward to seeing you again.

I visited by car with my husband and son on our first family trip in a while. We were delighted by the elegant lobby and lounge, beautifully decorated with flowers and furnishings, and by the stunning view of the cove from the windows. The cave-style bath we had been looking forward to, as well as the panoramic bath, were wonderfully relaxing, with silky-smooth water as we enjoyed the scenery. For dinner, we had an exquisite kaiseki course in a private dining room. We chose sashimi made from locally caught fish of the day, and every dish was outstanding—beautifully presented with impressive table settings. We also enjoyed freshly grilled fugu prepared right in front of us, along with a sake tasting. After dinner, we played darts, enjoyed wine at the bar, and went back to the baths—making the most of our stay. Our Room also had a fantastic view, and we were able to truly unwind. This is an unforgettable Accommodation that I would love to visit again.