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The breakfast buffet was delicious. In particular, the scallops—grilled on the spot using fresh seafood—were outstanding. Also, thank you for storing our luggage even after checkout, which allowed us to explore Hiroshima hands-free right up until we left.

I stayed for 4 nights. Since it was a hot season, I really appreciated the unlimited soft drinks. They also provide loungewear, towels, earplugs, cleansing oil, toner, and hair oil, which was truly convenient. The place was well cleaned and very comfortable.

As it’s a new Hotel, it was very clean, the Facility was well equipped, and it was comfortable to stay there! I was also very satisfied with the separate roomwear. However, the convenience store is a bit far, and depending on which ticket gate you exit at Yokohama Station, the route can be hard to find.

Given the price, I wasn’t expecting much, but it was cleaner and more comfortable than I thought. It was great to have a large public bath, and I felt the food quality was good as well. The only downside—though it was my fault—was that I got lost on the way there and found the location a bit hard to find. Still, I’d like to stay here again.

I chose this hotel for its large public bath, and it did not disappoint. The public bath was great, and the Room and bed were spacious; the desk was also generously sized, so I was very satisfied. The amenities are well stocked. It’s close to a subway station, making it very convenient. Having a 7-Eleven on the first floor is also handy and reassuring. I’ve already decided to stay here again next time.

I wished the body wash towel were a bit larger, but I was very satisfied overall and would like to stay again.

This was my second stay. This time, I traveled with my elderly mother. They accommodated the Room request I had shared in advance, and the front desk staff were very kind and helpful. It was a comfortable stay. I would like to stay again.

We originally planned to stay for one night, but since the weather at our next destination didn’t look promising, we decided on a last-minute Multiple Night Stay here. Before staying here, we had been at the Grand Prince Hotel Hiroshima, and compared with that, this Hotel felt more family-friendly and enjoyable even with children. It’s a little away from the center of Dogo Onsen, but a free retro-style Shuttle Service bus runs regularly, so the distance hardly bothered us. There is a footbath at the Hotel entrance that you can enjoy anytime. In the evening, there was also a festival-style kids’ fair held next to the souvenir shop area, which delighted our child. The baths are divided between an indoor bath on the 3rd floor and an open-air bath on the 4th floor. Each has its own atmosphere, and it was great being able to enjoy both. The food was delicious and our whole family was very satisfied. The staff were courteous as well, so we could relax and feel comfortable throughout our stay. This last-minute Multiple Night Stay turned out to be absolutely the right choice. When we visit Dogo Onsen as a family again, we would definitely like to stay here again—certainly a repeat for us. The Dogo Prince Hotel character “Yutama Prince” greeted us at check-in and saw us off at check-out at the entrance. We hope he keeps up the great work!

I visit Kochi about twice a year, and this was my first time staying at the Comfort Hotel. The front desk staff, breakfast, and bed were all excellent, and I don’t think there are many Hotels that offer this level of service at this price. The on-site parking was full, but there were several affiliated parking lots nearby, which was very helpful. It would be perfect if in-and-out access for cars were included at this price, but I understand that’s difficult. Overall, it was a very satisfying stay, and I’d love to stay again.

I stayed for a Multiple Night Stay. The Facility is new and spotless, and the bathroom and bathtub are properly spacious. The Room layout is also well designed—the door isn’t directly visible from the desk, so I could work calmly. Breakfast was high quality too, and the meat soup was delicious! They also served excellent fruit, and at this price with breakfast included, I’m very satisfied. It’s a Business Hotel that could easily feel impersonal, but I discovered some great books at the library café at night, and the staff’s posted recommendations for local restaurants felt warm and welcoming. I often stay at Hotels that cost JPY 20,000–30,000 per night, but this place is more than good enough.

I always stay at Naganohaku. The breakfast was as good as ever. The sake tasting in front of the front desk was nice with snacks, but it would have been better if I could have tried four varieties. I will stay again.

I’ve stayed at various Universal official Hotels, and this one is the best. It’s one of the few places where a family of six can stay in one Room. All the staff are very kind, and the cleanliness is outstanding. The top-floor buffet offers food and service that exceed the price. I’d love to stay here again.

I stayed for a Multiple Night Stay accompanying my wife, who loves history, and this is a Hotel that was satisfying enough. The Room is small, but it’s well arranged with a stylish layout. The in-room bath is shower-only, but there is also a large public bath. There’s also a coin laundry, water dispenser, and ice machine... Breakfast doesn’t have a huge variety, but it’s sufficient. I would like to stay here again if I have the opportunity.

Since I arrived by train, the direct connection to the station was perfect. I could also see the Onomichi sea from the Room and had a wonderful time. The high ceiling made the Room feel more spacious than it actually was. The Room only had a shower, which was a downside, but overall it was a very good stay. I left relatively early the next day as well, and since it is directly connected to the Hotel, it was very convenient.

We stayed here for our first fan trip, and both the exterior and the interior were wonderful. We were very happy that our Room was upgraded for four guests. The staff were professional and courteous, which made our stay very comfortable. I was personally pleased to find bath salts among the amenities. For breakfast, we could make a Reservation via QR code at our preferred time, so we weren’t tied to a schedule and could head to the buffet at a relaxed pace. The buffet offered a wide variety of dishes, all well-seasoned and delicious. With early-bird discounts and campaigns, the price was great value, making this an extremely satisfying fan trip. My friends were also very happy, and we’re already talking about staying here again. We look forward to seeing you next time as well. Thank you very much!!

I’m always satisfied. Given that it’s an expensive Room, you might say that’s to be expected—but consistently meeting those expectations is actually proof of very high quality. However, there’s one point I’d like to mention for everyone. There is a covered walkway to Hakodate Station, but there are no walls. So during typhoons or blizzards with strong winds, the location is only “better than most.” For normal rain, it’s not a problem.

I stayed here on a guys’ trip with my sons. Both the building and the room were clean and well maintained, and we had a very comfortable stay. The LOVOT in the first-floor lobby was adorable and added to the nice atmosphere. We really enjoyed both the sauna and the cold bath. Breakfast featured plenty of local ingredients, which made us feel like we were truly in Nagano. We were also happy with the great manga selection, and dinner at the in-house restaurant—especially the pizza—was satisfying. When I come to Nagano again, I’d like to stay here again!

I stayed here last year and loved it, so I decided to visit again. The Room is simple yet comfortable, with a unique design not often seen elsewhere. The toilet and bathroom are separate, and the spacious bath feels like home, allowing you to relax without worrying about water splashing around. The sink is an extension of the counter inside the Room—an uncommon but very convenient feature. The bed is wide and offers excellent comfort for a good night's sleep. Even with a no-breakfast Plan, complimentary coffee and non-alcoholic drinks are available in the front floor area, which is much appreciated. The TV is internet-based, so regular broadcasts aren't available. While this might be disappointing for avid TV watchers, you can still watch some current shows on YouTube or other platforms without much inconvenience. Parking is available at ground level behind the building with an entrance there as well—very convenient. The front floor has sofas for waiting or meeting up with others and features seasonal decorations that add charm to your stay. Although I didn't use it myself, there’s also a coin laundry facility available. The staff left a positive impression as well!

I was scheduled to arrive an hour before check-in, so I asked to leave my luggage, but they let me check in on the spot, saying my Room was already ready. They also told me they had arranged a ladies’ room for me. When I entered the Room, there was a slightly larger bed next to a large three-seat sofa; the mirror was a tri-fold vanity mirror, and the bathroom was more than spacious enough. The refrigerator was already chilled, which surprised me and I truly appreciated the thoughtfulness. Amenities were set up along the wall opposite the front desk, and you take what you need—again, an excellent selection.\nThe next morning’s breakfast was a Japanese/Western buffet at the 1F café. When I went to get salad, a male staff member who happened to be replenishing the vegetables kindly plated my salad beautifully for me. As I was leaving, I noticed that plastic umbrellas were available at the entrance for guests to borrow when it rains.\nEverything was attentive and generous—I can’t help but want to stay at this Hotel again next time. Thank you very much.

The location is very convenient—just steps from both the station and the park—and I chose to stay because the Sesame Street theme is so cute. I was also happy to receive a pass holder. This time I booked a room type selected by the Accommodation, but it turned out to be a park-view Room, and I really enjoyed the view of the park after closing as well as in the morning.