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This is my favorite regular inn—my go-to place to reset both mind and body. This time again, the dinner I had been looking forward to was far beyond my expectations. The upgraded local fish sashimi was unbelievably fresh! I was especially happy that it included two rare types of local white fish: “Hoki-hata” and “Hige-dara.” The pleasant springy texture and rich umami of the Hoki-hata, and the refined, deep sweetness of the Hige-dara—I took my time savoring these special flavors that you can only encounter at this inn. The handwritten note listing the fish varieties also conveyed such warm hospitality. The napa cabbage macaroni gratin was outstanding—the homemade-from-scratch white sauce was perfectly balanced. Rich yet light with a gentle finish, it brought out the natural sweetness of the vegetables, and I couldn’t stop eating. The Izu seaweed soup also felt like it gently soaked into every part of my body. I feel fulfilled from within by the delicious food, then healed from without by the free-flowing natural hot spring water and suina massage therapy. Once you experience this luxurious private space, you truly become hooked. I left fully recharged once again—and I’ll be back for another boost!

Thank you for always accommodating our detailed requests each time we stay. We look forward to your continued support with our future Reservations.

It was a wonderful villa. Mount Fuji was right in front of us, and we could see it clearly thanks to the great weather! The meals were all delicious, and we were very satisfied! We brought our dog along, and they had so much fun playing around. We would love to stay here again. Thank you very much!

As a reward for my eldest daughter’s junior high school entrance exams, I stayed with a mom friend and our children—five females in total. The view from the Accommodation was amazing, both the ocean during the day and the illuminated scenery at night—so open and refreshing. There were generous amounts of welcome snacks, mineral water, alcohol, and amenities provided—it was truly impressive!! The pool was a perfectly sufficient size for what felt like a private pool, and the kids had a great time. We stayed for 2 nights and 3 days, but we left wishing we could have enjoyed it even more—it was hard to say goodbye. The staff who assisted us were incredibly quick to respond; it really surprised me. Thank you very much. It was a bit of a splurge for our family, but if we have another chance, we would love to stay again.

The staff’s calm, welcoming atmosphere created a truly relaxing space, and I had a very comfortable stay. - On the shuttle bus, they provided aromatic hand towels and water - They took us to the golf course restaurant in a lovely cart - When I asked the concierge in advance about sightseeing, they gave me lots of brochures and handwritten notes on the day Everyone was wonderful and incredibly kind—not only at the front desk and lounge, but also at the gift shop—and I was genuinely impressed. Everything was new and spotless; the room was spacious with an amazing view. The breakfast buffet was also outstanding: freshly baked brown sugar French toast, made-to-order Okinawa soba, dim sum, smoothies, plenty of fruit, and many other options—luxurious and delicious. I’ve already booked again for December and can’t wait to return.

From the moment I arrive, I’m always deeply moved by the warm hospitality of being greeted by name. Check-in is extremely smooth, and I always love the guidance to my room and the kind, welcoming service from the bell staff. My requests made in advance were fully accommodated, and everything about the room setup and housekeeping was flawless down to every detail, allowing me to stay comfortable throughout my visit. I’m always grateful to the housekeeping team. The spa reception staff also provided wonderful service, and the concierge team’s quick and polished support was a great help. The limited-time Shine Muscat roll cake I had at the pastry shop “Sweets & Deli” was exceptional and became a delicious memory that stayed with me. I also enjoyed spending time at the lobby lounge and would definitely like to return again. Everything is truly perfect—this is a wonderful hotel that leaves me completely satisfied from the bottom of my heart. I would confidently recommend it to my loved ones, and I will definitely stay here again.

We enjoyed a “staycation,” with lounge hopping across four lounges as the main highlight. First, we walked from Shinagawa Station to the Hotel, but IKYU’s directions said “cross Daiichi Keihan…,” so we crossed the signal right after exiting the Takanawa Exit. However, the route to the right after crossing was blocked due to construction, so we had to turn back. After exiting the Takanawa Exit, it’s best to turn right and walk along Daiichi Keihan, then turn left at the first traffic light onto Sakura-zaka. Alternatively, since it’s a continuous uphill slope, I think taking the shuttle bus would be a good option. We visited all four lounges, and as expected, Hana-Kouro’s lounge was the most relaxing; the drinks were also of higher quality and excellent. The champagne during cocktail time—and Dassai—was a real treat. We also enjoyed tasting different sake. There were some light bites during cocktail time, but it would have been even better if there had been additional hors d’oeuvres. Breakfast was delicious as well. It was our first time trying a matcha grinding experience, and we really enjoyed it. At the lounge, the staff maintained just the right level of attentiveness throughout without being intrusive, which made it very comfortable. Thank you very much for taking such great care of us. Thank you for a wonderful time!

We stayed in the Silver Building. As it is a new facility, everything felt very clean, and we had a wonderfully comfortable stay. The facilities and amenities were well equipped, with thoughtful attention to detail throughout. The bathroom and kitchen were easy to use, and we remained comfortable even spending long hours indoors. Although it rained during our stay, we never felt inconvenienced thanks to the washer-dryer and the covered terrace where we could enjoy a BBQ. Our dog also settled in quickly, which gave us peace of mind. The staff were very kind as well, making our stay even more pleasant. We would definitely like to stay again.

Our group of 10 family members across three households stayed here. The Facility and amenities were well equipped, and the children especially spent all their time playing in the pool and jacuzzi. Everyone was very satisfied, and we had a wonderful time. We would love to stay again. Thank you very much.

As a car and racing enthusiast, I love the details of this Hotel. The weather wasn’t great this time, but I was glad I could still see Mt. Fuji from my Room. I always choose the “view assigned by the Hotel,” and you can enjoy it no matter which side you get. This time again, we had dinner at Robata Oyama, and it was delicious—we were very satisfied. I also really like the breakfast.

I’d been wanting to visit the Zushi–Hayama area for some time, and this was a hotel I’d had my eye on. We stayed to celebrate my husband’s birthday, and they thoughtfully arranged champagne in our ocean-view room along with a beautiful flower arrangement and other special touches—he was absolutely delighted. They also informed us about the spa in advance, so we quickly prepared swimsuits and were able to use it. The water temperature was very comfortable, and they even offered complimentary drinks, which made it feel like a wonderful escape from everyday life. We requested dinner from 5:00 p.m., and while watching the sunset we were able to relax and truly savor the meal, feeling the chef’s passion in every dish. The service staff were also gentle and gracious, creating a very pleasant atmosphere. We slept soundly at night, woke up refreshed in the morning, and enjoyed a lovely walk by the sea. We ordered breakfast via room service as well, which allowed us to take our time and unwind. My husband praised everything as beyond his expectations and would love to stay again. Thank you very much for your attentive hospitality. If I had to mention one small point: I felt the TV might be positioned a bit low.

It was my first time staying here, and it was excellent. I stayed with my dog, and the log cabin was very clean, odor-free, and comfortable. They came right away to explain how to use the BBQ, and their guidance was very thorough. The BBQ meat was delicious, and there was plenty of food—very satisfying. I would love to stay again.

From the entrance of the Accommodation, we felt warmly welcomed. Every staff member was very pleasant, yet never intrusive, and we had a truly wonderful time. A wild squirrel even appeared on the Room terrace, and the birdsong was so soothing. We were also able to enjoy our meals at a relaxed pace. At check-out, we received kind words that made us feel glad we came—this was an Accommodation that left us feeling that way. We also enjoyed both Mt. Omuro and Mt. Komuro. Thank you very much.

During the Obon holidays, my daughter and her husband came back home with our grandchild, and we stayed here. It’s a Hotel specialized for children, and our grandchild was absolutely delighted. With the all-inclusive plan, we fully enjoyed both alcoholic and soft drinks. The meals were buffet-style, which made my daughters very happy as well. We also enjoyed the late-night snacks. We stayed in Room “Casual 10,” and since there are only two Rooms on the 8th floor, it was very spacious and cute. Everyone loved it—our grandchild especially—and kept saying how wonderful it was! The baths were also great; we were able to use both a private bath and the large public bath. Everyone was extremely satisfied. Thank you very much.

The floors throughout the Ryokan were comfortable to walk on barefoot, making it feel like home. I completely understood why rolling suitcases are not allowed. I could really appreciate the owner’s attention to detail, and I thought it was wonderful. The location was excellent, and the meals were delicious.

Once again, I was very satisfied with everything—the cuisine, the hospitality, and the Facility—and was able to relax. Last time, I mentioned that the meat dish at dinner was a bit fatty and that I would appreciate a leaner option, and you kindly changed it to filet. Also, last time at breakfast, the delicious dried horse mackerel was served near the end of the meal, which was a little disappointing; however, this time there was no such issue and I was extremely satisfied. The soba served as a late-night snack during bar time was also delicious. The only disappointment this time was the bad weather—everything else was perfect. (As always, I ended up drinking too much.) I would love to visit again to relax. Thank you very much.

It was very clean, and we had a comfortable stay. The appliances and furniture were high quality, and we could really feel the attention to detail. The pool was also very clean—we spent lots of time enjoying it, and our child was thrilled! Our whole family had a wonderful time. We would definitely love to stay again!

Because my mother has difficulty walking, we mentioned it in advance, and they kindly placed a special chair in the indoor hot spring to help prevent her from slipping. Their thoughtfulness was wonderful. The meals were delicious, and they were very kind to our dog as well.

This was our first trip with my daughter and her husband, our grandchild, and two dogs. The Room was very spacious, and our 2-year-old grandchild was thrilled—running around until bedtime. Our Room was on the second floor, and the area below seemed to be around the front desk, so we didn’t have to worry too much about noise for guests downstairs. It was also our dogs’ first overnight stay, so we were a bit anxious, but most guests on the same floor were traveling with dogs as well. We could hear barking here and there, which made it feel relaxed and heartwarming. Having meals served in the Room was wonderful. If I could make one request: dessert and soup were served at the same time during dinner, so I would appreciate it if the soup could be served first. The Onsen was excellent—I went in three times. A typhoon was approaching so unfortunately the weather wasn’t great, but when the rain stopped we took a walk with our dogs and grandchild. The Onsen town at night had a lovely atmosphere and was really nice. All of the staff were friendly and spoke kindly to both our grandchild and our dogs—we truly felt their warmth. It was a very enjoyable Accommodation that left us with lasting memories. P.S.: The Room had everything prepared, including a crate, pet sheets/pads, a lint roller (sticky roller), deodorizer spray, and more.

We stayed here with our dog again for the first time in three months, following our visit this June. Last time, the Italian food was so delicious that we decided to come back. Also, since you can dine together with your dog, you can relax and truly enjoy your meal. If your dog behaves well, they get a jerky treat as a reward—so our pup kept watching that staff member the whole time... We’d love to stay again.