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Both the Room and bath, as well as the cuisine and customer service, were of a very high standard at this Accommodation. In particular, the private dining room was a wonderful space with a refined sense of style. The reflection of the waterway’s surface on the navy-blue wall inside was truly magical. I also felt it would be nice to raise the blinds a little at breakfast to enjoy it. The locally made cookies provided in the Room were also delicious. This is an Accommodation where I’d like to stay again, even in a different Room.

This was my first stay, and just as everyone says, it was a truly wonderful Accommodation. The food was delicious, the Onsen water was silky-smooth, the staff were great, everything in the fridge was free, and the price was reasonable. The view was beautiful and very relaxing. Also, since I love drinks, I was thrilled by the wide selection of rice shochu... Thank you very much! I’ll definitely visit again.

We stayed here with a family of five and one dog. Our check-in was a little late, but thank you for accommodating us. We were also very satisfied with the staff member’s courteous explanation at check-in. As for the meals, our whole family worked together and prepared everything smoothly, and we enjoyed it very much. That night, we ended up chatting late into the night as a family and may have had a bit too much to drink. Not only the building itself, but also the dining area, bedrooms, bath, sauna, dog run—everything exceeded our expectations and became a wonderful memory. Next time, we’d like to stay for two nights and three days and relax at a slower pace. Thank you again for everything.

Thank you again for your wonderful hospitality. We were thrilled to stay for the first time in a Japanese-style room with a jacuzzi, which is usually very hard to secure a Reservation, and my cousin and I were overjoyed. We could also admire the Mid-Autumn full moon through the large open picture window at the front—it was an unforgettable, moving moment. Throughout the property, we were impressed by the thoughtful touches everywhere: simple arrangements of wildflowers and fine pieces on display that we could enjoy as we walked to the restaurant and public bath. The moon-viewing décor in the lobby lounge, as well as the magnificent folding screen and large floral arrangement at the entrance, were all wonderful. Next time, I would love to visit with my husband and family, including my son and his wife. Thank you very much.

A luxurious Facility where extraordinary koi swim. We were able to enjoy a sand bath, a ceramic bath experience, and a private open-air bath at no additional charge. All staff were kind and provided attentive service. The Japanese cuisine served at the Yakusugi cedar counter was exquisite, with tropical fruits used throughout that were as beautiful to look at as they were delicious. The entire property was spotless and impeccably maintained, and the star-filled sky we gazed at late at night from the free-flowing natural hot spring open-air bath in our room was beyond words.

This was our first stay here, and among all the places we’ve visited, it was the best Accommodation for Western-style cuisine. Thank you to all the staff for your hospitality from welcome to farewell. The Room (very relaxing) and the bath (the in-room bath was more than enough) were both excellent. Above all, the meals were outstanding—both dinner and breakfast. Each dish was beautifully presented (including the tableware) and delicious, and we were amazed by how many items there were in the Japanese breakfast (we finished everything). We will definitely visit again during the autumn foliage season. One request: it would be nice to have body wash towels available in the bath area.

From the moment I arrive, I’m always deeply moved by the warm hospitality of being greeted by name. Check-in is extremely smooth, and I always love the guidance to my room and the kind, welcoming service from the bell staff. My requests made in advance were fully accommodated, and everything about the room setup and housekeeping was flawless down to every detail, allowing me to stay comfortable throughout my visit. I’m always grateful to the housekeeping team. The spa reception staff also provided wonderful service, and the concierge team’s quick and polished support was a great help. The limited-time Shine Muscat roll cake I had at the pastry shop “Sweets & Deli” was exceptional and became a delicious memory that stayed with me. I also enjoyed spending time at the lobby lounge and would definitely like to return again. Everything is truly perfect—this is a wonderful hotel that leaves me completely satisfied from the bottom of my heart. I would confidently recommend it to my loved ones, and I will definitely stay here again.

Located roughly across the river from the Nagatoro Iwadatami (not within walking distance). This is a small, well-serviced Hotel surrounded by quiet woods with an atmosphere reminiscent of Karuizawa; though compact, it is well equipped and stocked with amenities. Dinner and breakfast are Japanese-style creative full-course meals, better suited to adults. Some Rooms feature private open-air baths, and there are also free private reservable baths, making it a good choice for guests who value privacy. The building is old, but filled with tasteful furnishings that create a charming ambiance. With only a few Rooms, the staff can provide attentive service to each party. Nights are very quiet, accompanied by the sounds of insects. There are two EV chargers (6 kW TerraCharge) in the guest-only parking area; if you drive an electric vehicle, it’s best to let them know in advance.

The staff, the Room, and the meals were all excellent, and I was very satisfied. You can’t see an Okinawa-style coastline from the Hotel, but that was fine since I enjoyed it during the day. Considering the price, it’s a perfect 100/100! I highly recommend this Hotel. It’s a Hotel I’d love to stay at again when I visit Okinawa.

As a car and racing enthusiast, I love the details of this Hotel. The weather wasn’t great this time, but I was glad I could still see Mt. Fuji from my Room. I always choose the “view assigned by the Hotel,” and you can enjoy it no matter which side you get. This time again, we had dinner at Robata Oyama, and it was delicious—we were very satisfied. I also really like the breakfast.

Thank you as always. We had another comfortable stay and look forward to staying again in the future.

We stayed here last year and had such a wonderful time that we definitely wanted to come back. This year, we chose our travel destination mainly because we wanted to stay at this Accommodation again, and it did not disappoint. Our Room had an indoor bath, but the open-air bath was so relaxing that we never even found time to use the indoor one (laughs). This is truly an Accommodation we want to return to again. Thank you very much.

We stayed here to celebrate my husband’s birthday, and it turned into a truly wonderful stay. We don’t drink alcohol, and when we mentioned that, they kindly replaced the drinks in the Room refrigerator with non-alcoholic options. We really appreciated such thoughtful attention. At dinner, they also gave my husband a single rose as a birthday gift. We were deeply moved by this unexpected and lovely gesture, and it became a great birthday memory. From the open-air bath in our Room, we could look out over the lake—the view was absolutely stunning. Soaking in the open-air bath while enjoying the expansive scenery was incredibly relaxing, and being able to enjoy the Onsen at our own pace whenever we liked felt like a real luxury. Dinner was delicious as well—especially the pizza! It was so good that we ended up having two. If I had to mention one small concern, since it’s surrounded by nature there were quite a few insects. When we tried to use the open-air bath at night, many bugs (like stink bugs) had gathered there, so unfortunately we gave up bathing at that time. That said, I think that’s simply part of staying in such a natural setting. More than anything else, what stayed with us were the view from our Room, the Onsen, the food, and the staff’s warm hospitality. We were able to celebrate my husband’s birthday in a wonderful way and made lasting memories. Thank you very much.

We visited as two families, and the quiet atmosphere throughout the property and the deep presence of nature felt wonderfully soothing. Each of us was able to spend a calm, unhurried time at our own pace. The bagna càuda served at dinner was especially memorable—an exquisite dish that brought out the best of seasonal ingredients with great care, and one we would love to enjoy again. Yamanohito’s culinary philosophy—honoring the inherent strength of each ingredient—came through clearly, quietly yet unmistakably. The hospitality from all staff members was among the finest we have experienced at any accommodation. It never felt excessive; instead, they offered attentive support exactly when needed, allowing us to relax with complete peace of mind throughout our stay. This has become a truly special place for our family—one we hope to revisit in different seasons to enjoy changing mountain scenery and cuisine each time.

From the entrance of the Accommodation, we felt warmly welcomed. Every staff member was very pleasant, yet never intrusive, and we had a truly wonderful time. A wild squirrel even appeared on the Room terrace, and the birdsong was so soothing. We were also able to enjoy our meals at a relaxed pace. At check-out, we received kind words that made us feel glad we came—this was an Accommodation that left us feeling that way. We also enjoyed both Mt. Omuro and Mt. Komuro. Thank you very much.

Thank you very much for such a wonderful stay. At check-in, the front desk staff kindly and thoroughly explained the in-house Facilities and services, which allowed us to start our stay with complete peace of mind. My wife has a shellfish allergy, and we are truly grateful that the restaurant’s head chef thoughtfully adjusted the menu for us. In particular, dinner on the second night was even more outstanding than the first, and we were deeply moved by the extra care put into each dish. While we were taking photos inside the property, a seasoned and very kind staff member noticed us and spoke to us. They gladly took photos for us, thanks to which we were able to keep wonderful memories of our trip. We are foreigners and can hardly speak Japanese. Even so, throughout our stay we received warm, attentive service that made us forget any language barrier. This stay reminded me once again of what I felt when I first visited a Japanese Ryokan years ago: uniquely Japanese hospitality that truly cherishes travelers and makes them feel as safe and comfortable as if they were at home. It is truly an excellent Ryokan. We sincerely appreciate the heartfelt hospitality of all the staff. We would definitely love to visit again. Thank you again for such a wonderful time.

This Hotel exceeded my expectations—wonderful in every way and an amazing value. All the staff welcomed us with great smiles, and everyone we met at check-in, at the restaurant during dinner, and at breakfast provided excellent service, making our trip to Zao truly pleasant. I was also happy to see their thoughtful attention, such as calling the elevator in advance when we were heading that way. When we entered our Room, there were tea snacks plus chilled sweets in the refrigerator—at this price, I honestly wondered if it was really okay for us to stay here. The Room was also very spacious. The Onsen was of course fantastic, and we were able to use the Onsen at affiliated Hotels as well, which was a real treat for us Onsen lovers. We would love to visit again. Thank you very much.

The location is simply outstanding. From anywhere on the property, I could see Mt. Bandai beyond Yairoku Pond, and I was moved again and again. In addition, the service, dinner and breakfast, open-air bath, cleanliness, and the lounge’s ease of use were all excellent and comfortable. I’m glad I chose Urabandai Kogen Hotel for my commemorative trip. The nature that changes with each season must be wonderful as well, so next time I’d love to visit in a different season. Thank you very much.

Although we don’t play golf, my husband is an audiophile who loves listening to music, and he was thrilled with this Hotel. We stayed one night on the way to visit our daughter in Nagoya. The building truly reflects the quality you’d expect from a Yamaha Resort property, and the audio room was equipped with Yamaha’s top-of-the-line system. The open-air bath was also excellent. The staff were attentive in every way, and the food was delicious—so I give it a perfect 100/100.

Just looking out at the lake from our Room made me feel truly happy. Everything in the Hotel, starting with the Room, was so comfortable that I was really glad we chose to stay here. The portions were very generous and a bit too much for me, but both dinner and breakfast were delicious. Thank you very much. This is an Accommodation I definitely want to visit again. Next time, I’m planning to come by car with my husband, and I’m already looking forward to it. (I also loved the wonderful bath in our Room, but I wanted to see the Onsen building as well; I’m very sorry for the trouble caused regarding the lockers.)