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We stayed here to celebrate our 10th wedding anniversary. Our 6-year-old was thrilled with the pool. Although it sometimes felt a bit understaffed, we were very satisfied with the pleasant service that made up for it. We’ve traveled to Okinawa dozens of times and stayed at many Hotels, and this one is definitely among the top. There were a few insects, but that’s part of the charm. We’ll probably come back again.

A truly quiet retreat worthy of being called the ultimate villa—so peaceful you can hear only birdsong. I was able to relax deeply and feel completely at ease. The food was exceptionally high quality; the corn consommé soup and the eggplant-and-tempeh caprese were unbelievably delicious. I bought the flower-shaped cheese on top of the caprese at a roadside station. Thank you again for taking such great care of us.

From June 28 to 30, just after the typhoon and the end of the rainy season, we were able to arrive in Miyako safely and this was our second stay at Ferris. We were upgraded to a twin-bed Room for our family of three, and it also happened to be my wife’s birthday. The cake and bed decorations were wonderful surprises, making our first trip back to Miyakojima in two years truly memorable. Thank you very much to all the staff. Coming back from snorkeling and slipping straight into the private pool in our Room felt amazing—we could have stayed in forever while looking out at the mangroves. We enjoyed San’s shabu-shabu in our Room, and everything was delicious right down to the soba at the end. Next time, we’d love to try lunch as well! We look forward to staying with you again.

I often stay at international Hotels these days and usually come home impressed wherever I go, but this place was in a class of its own. Since the Hotel has only recently opened, it’s natural that the Facilities are spotless, but the hospitality was truly outstanding—really! My friend and I even promised we would definitely come back. Breakfast at Gion Kawakami and the rooftop bar were both excellent as well. Thank you very much for taking such good care of us.

It was a wonderful villa. Mount Fuji was right in front of us, and we could see it clearly thanks to the great weather! The meals were all delicious, and we were very satisfied! We brought our dog along, and they had so much fun playing around. We would love to stay here again. Thank you very much!

Whenever you visit, you can count on peace of mind, safety, and exceptional cleanliness. If it makes people feel their best, it’s sure to be just as satisfying for dogs. No matter how many times we go, we’re always completely satisfied. -

We stayed at the Hotel during a trip to Okinawa that coincided with a wedding, as my husband also used it to play golf with his family. Since I don’t play golf, I spent time sightseeing nearby instead. Because of that, my husband and I checked in separately, but when I left my luggage before check-in, the staff seemed to remember me and welcomed me back with “Welcome home,” then kindly escorted me all the way to our Room. On departure, they even surprised us by attaching a tag with a handwritten message to our luggage. Not only the front desk team, but everyone at the pool, restaurants, and bar provided warm service full of hospitality—I was impressed throughout our stay. The Room was very clean, the location was great, and it felt truly comfortable. In addition to L’OCCITANE amenities, we also appreciated the original amenity pouch and tumbler—such thoughtful touches. The breakfast buffet offered a wide variety of options, and everything was delicious. Even though I don’t play golf myself, I would love to visit this Hotel again for its beautiful ocean views and outstanding hospitality.

Thank you, as always, for a wonderful stay experience. With this visit, I have successfully completed my 8th stay, and have now completed two full rounds of all four venues included in the “Gastronomy Plan.” Compared to when I first stayed, the staff’s service feels even more composed, and I truly sense that an excellent environment has been established. The quality of the club lounge has also improved significantly, making my stay even more comfortable. I am scheduled to stay again next month and am very much looking forward to it. It is wonderful to see the General Manager and all staff members growing day by day as you aim to become one of Japan’s top Hotels. This is a Hotel I hope will continue striving for even greater heights. Reviewer FACT: Certified sommelier. Total Michelin stars across restaurants visited in Japan and abroad: 720+ stars. Elite member across all three major airline alliances.

I made a Reservation after seeing this Accommodation featured by a YouTuber. The property was clean and airy, and the view from our Room was wonderful. Both breakfast and dinner were delicious, and we felt completely at home—overall, we were very satisfied. Most of all, we were impressed by how kind and thoughtful the staff were in their attentive greetings. We stayed as a family of three with our 11-month-old baby. Upon request, they provided a baby crib and a diaper disposal bin in the Room, and we could also enjoy the heated pool together, so we felt comfortable even with a small child. At dinner, they prepared a private dining room for us, which allowed us to relax without worrying about disturbing other guests when our daughter became fussy. It was an unhurried course meal that lasted nearly two hours, but every time the staff came in they spoke gently to her; even though she is shy around strangers, she stayed happy and smiling throughout. Thank you as well for warming up her baby food. Traveling with a child can be tiring in many ways, but thanks to the Facilities and the warmth of the staff here, we were able to take things at our own pace and truly relax. Thank you very much. The afternoon tea and light meals are excellent, so I recommend having a lighter lunch before your 3:00 PM check-in.

I stayed at this Accommodation last year and again this year, and it was truly the best once again. This year, the pool even had a large float big enough for adults to relax on, making it fun for both kids and adults. With a sauna, BBQ facilities, and a garden where you can practice golf as well, you can fully enjoy summer without leaving this Accommodation, so we were able to spend a relaxing holiday. Also, the spotless Room and the wonderful hospitality—welcome drinks like plenty of beer and water, plus ice cream and snacks—were exceptional. I would love to stay again next year.

The owner couple were unbelievably kind, the Facility was excellent (especially the floors and beds), and the dog run was spacious and great. It was a wonderful stay. Thank you very much.

I stayed here as a birthday gift for my sister. We were amazed the moment we entered the Room—not only did you prepare a Room with a view of the five-story pagoda, but you also gifted us sparkling wine to celebrate. My sister was absolutely thrilled. In the lounge, we enjoyed a wide variety of drinks and alcohol, along with visually stunning sweets and carefully crafted dishes. At night, we dined at the rooftop bar while taking in Kyoto’s night views. For breakfast, I chose a conger eel hot pot—something rare for a Hotel breakfast—and truly savored Kyoto’s summer flavors. We were also able to visit Kiyomizu-dera early in the morning when it was quiet and uncrowded, which made us very happy. It seems it became a wonderful memory for my sister as well. Thank you very much for taking so many photos for us.

I visited Hiiragiya again. I had made a Reservation for a Room with a bath and toilet, but I was first shown to a Room without them. It was still very comfortable, but when I asked to Check Reservation, I was told there had been a mistake, and you kindly arranged for me to stay in the Room associated with author Yasunari Kawabata. Thank you for your thoughtful care. Once again, I enjoyed Kyoto’s summer flavors—chilled edamame soup topped with sea urchin, pike conger sashimi, grilled tilefish with crispy scales, jellied soft-shelled turtle broth, Kamo eggplant with sesame sauce, and more—then fully enjoyed Yoiyama and fell asleep thinking of Mr. Kawabata before continuing on to the Gion Festival. Kyoto is changing little by little, but this is the beauty of Japan—and the spirit of Japanese hospitality—that I hope will be passed on to future generations.

This Hotel was the very purpose of our trip to Kagawa Prefecture. We didn’t do any sightseeing at all, but from the bottom of my heart I’m so glad we came. Throughout the entire Facility, we could feel the owners’ attention to detail and refined sense of beauty in every corner, and at the same time we were truly grateful for their warm hospitality toward guests. Vintage and modern, Japan and Europe—things that are completely different were seamlessly combined through their sensibility. The interior design, the cuisine, and even its presentation were all wonderful and deeply inspiring. The old sofa in our Room had real character, was very comfortable to sit on, and matched perfectly with the modern furniture. Over time, the linen has developed such a beautiful color! I could really understand why the owner is so particular about that sofa. Also, since I’ve been considering buying the chair at the writing desk myself, I was happy to be able to try how it feels to sit in it. Everything they have selected was fascinating and exciting. Above all, their personalities are wonderful—we definitely want to come back again. (A stylish husband and an adorable wife!!) We’d love to stay in other Rooms as well, and see the garden in a different season too. For us, this was a truly meaningful encounter that brought new insights. With heartfelt thanks—thank you for such a delightful time. We’ll visit again. Please take care!

The female staff member at reception during check-in impressed me with her proactive, exemplary hospitality. I stay at Hotels for a change of pace, and this Hotel made me feel at ease in every way—facilities, staff, and overall comfort—with no small discomforts. It was part of the Plan, but I gladly took them up on it and stayed for 24 hours. At reception, they said, “Please let us know if there is anything you need,” showing a positive attitude. At the restaurant as well: “Please relax and enjoy your stay.” They even asked, “Did you sleep well?” You don’t often hear that elsewhere. It had been a while since I stayed at a major international chain Hotel, and their training truly showed. The Room design is also charming. I can see why it’s popular with guests from both Japan and abroad.

It was a wonderful stay. I hope to visit again someday. If I could make one request, I would have preferred the bedside water to be a Japanese brand as well.

This was our second stay. Since our third son (our beloved dog) joined our family five years ago, we only choose Accommodations where we can stay together, so we’ve stayed at many pet-friendly places around the Kanto area. With new Accommodations opening all the time, there are only a few we’ve actually revisited—but this one is exceptionally satisfying, so we returned during the Obon holiday period. With pet-friendly Accommodations, there’s often something you have to compromise on, but this place is almost perfect. The balcony of our Room had an open-air Onsen bath, a sauna, a cold plunge bath, a relaxation area with a shower, and even an open-air bath for dogs. Inside the Room there was a theater room with two massage chairs and a dining room where you can enjoy your meals in-room—the French cuisine served there is truly delicious. Recently there have been more Accommodations with excellent Facilities, but I don’t know any other place where you can enjoy food of this quality in your Room together with your dog. Once again, everything we ate was outstanding. If you’re looking for the best Accommodation to stay with your dog, I highly recommend visiting.

I have stayed here many times. The meals are served buffet-style to order, with each dish carefully and beautifully presented, and everything tastes amazing. The menu changes with the seasons, and it’s so delicious that I always end up eating too much. On my dog’s birthday, the staff also offered their congratulations. Everyone speaks kindly to the dogs, and my dogs truly enjoy it. The spa treatments, Onsen, food, and staff—everything is soothing, and the hospitality is always outstanding no matter when we visit.

This time, I stayed in a Heritage balcony Room. I wondered if it might be too hot this season, but the evening breeze was pleasant, and I was able to relax with drinks from room service. For dinner, I dined at Toh-Ka-Lin, and the next morning I had breakfast at Nouvelle Epoque. Everything—from delicious dining to the gym, spa, and pool—was available within the Hotel, so I could truly unwind and enjoy a genuinely luxurious stay. The entire property was clean and quiet throughout, and the staff’s hospitality struck the perfect balance: not too close or too distant, yet always attentive with thoughtful care. An unexpected issue came up during my stay, but even then the Hotel team responded with kindness and meticulous consideration. It reminded me once again of how exceptional Japanese Hotels are—especially Okura. I would love to visit again.

Using aromatic vegetables, fish, and meat from the Kyoto area, each ingredient is prepared and served with the utmost care to preserve its natural fragrance, flavor, and texture in the best possible way. The chef’s evolving craft was truly impressive. I was also moved by the sommelier’s sincere dedication to wine. The cuisine feels perfectly suited to this one-of-a-kind Meiji-era mansion dining experience in Japan.