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From June 28 to 30, just after the typhoon and the end of the rainy season, we were able to arrive in Miyako safely and this was our second stay at Ferris. We were upgraded to a twin-bed Room for our family of three, and it also happened to be my wife’s birthday. The cake and bed decorations were wonderful surprises, making our first trip back to Miyakojima in two years truly memorable. Thank you very much to all the staff. Coming back from snorkeling and slipping straight into the private pool in our Room felt amazing—we could have stayed in forever while looking out at the mangroves. We enjoyed San’s shabu-shabu in our Room, and everything was delicious right down to the soba at the end. Next time, we’d love to try lunch as well! We look forward to staying with you again.

This Hotel was the very purpose of our trip to Kagawa Prefecture. We didn’t do any sightseeing at all, but from the bottom of my heart I’m so glad we came. Throughout the entire Facility, we could feel the owners’ attention to detail and refined sense of beauty in every corner, and at the same time we were truly grateful for their warm hospitality toward guests. Vintage and modern, Japan and Europe—things that are completely different were seamlessly combined through their sensibility. The interior design, the cuisine, and even its presentation were all wonderful and deeply inspiring. The old sofa in our Room had real character, was very comfortable to sit on, and matched perfectly with the modern furniture. Over time, the linen has developed such a beautiful color! I could really understand why the owner is so particular about that sofa. Also, since I’ve been considering buying the chair at the writing desk myself, I was happy to be able to try how it feels to sit in it. Everything they have selected was fascinating and exciting. Above all, their personalities are wonderful—we definitely want to come back again. (A stylish husband and an adorable wife!!) We’d love to stay in other Rooms as well, and see the garden in a different season too. For us, this was a truly meaningful encounter that brought new insights. With heartfelt thanks—thank you for such a delightful time. We’ll visit again. Please take care!

Thank you very much for the Shuttle Service from the airport. I’m not familiar with the area and can’t drive, so it was a huge help. The Room had a calm, relaxing atmosphere, and the large sofa made it easy to unwind while enjoying the view. The meals were beautifully presented on lovely tableware, and they were served in perfect timing to match our pace—thank you so much. As expected of Otsuka Pharmaceutical, the hospitality was truly outstanding. I personally love Oronamin C and Fibe-Mini, so I was delighted by the complimentary drinks in the refrigerator. The Otsuka Pharmaceutical toner and serum provided in the bath felt wonderful to use, and I’m considering purchasing them. This is a truly wonderful Accommodation that I would love to visit again.

This was my first stay, and just as everyone says, it was a truly wonderful Accommodation. The food was delicious, the Onsen water was silky-smooth, the staff were great, everything in the fridge was free, and the price was reasonable. The view was beautiful and very relaxing. Also, since I love drinks, I was thrilled by the wide selection of rice shochu... Thank you very much! I’ll definitely visit again.

I visited Hiiragiya again. I had made a Reservation for a Room with a bath and toilet, but I was first shown to a Room without them. It was still very comfortable, but when I asked to Check Reservation, I was told there had been a mistake, and you kindly arranged for me to stay in the Room associated with author Yasunari Kawabata. Thank you for your thoughtful care. Once again, I enjoyed Kyoto’s summer flavors—chilled edamame soup topped with sea urchin, pike conger sashimi, grilled tilefish with crispy scales, jellied soft-shelled turtle broth, Kamo eggplant with sesame sauce, and more—then fully enjoyed Yoiyama and fell asleep thinking of Mr. Kawabata before continuing on to the Gion Festival. Kyoto is changing little by little, but this is the beauty of Japan—and the spirit of Japanese hospitality—that I hope will be passed on to future generations.

My friend and I stayed for one night and two days. When we arrived at the front desk to check in, an insect flew toward us and I let out a small scream, but the woman at reception smiled and said, “I’ve lived on Yakushima for a long time, but you never really get used to the insects,” which put me at ease and was very comforting. The lobby was spacious and clean, and the Room was also extremely clean with an amazing ocean view. Meals were buffet-style for both breakfast and dinner; in particular, the Margherita pizza and mushroom risotto made to order by the chef were delicious. The bath also had a luxurious ocean view, and the silky-smooth water soaked into my body after all the trekking. This time we stayed only one night, but I’d love to come back and stay a bit longer next time.

My friend and I stayed for one night and two days. That morning, we joined a river kayaking tour, and since there were no changing facilities near the river, I asked if it would be okay to arrive still wearing our wet wetsuits. They kindly agreed, which I truly appreciated. We were dropped off by the tour staff, and the moment we arrived, the breathtaking view of a beautiful infinity pool under a clear blue sky spread out before us—I couldn’t help but shout, “Wow, amazing!” We were shown to seats by the poolside, and even before checking in my friend said, “Wow… I should’ve brought my laptop. Next time we have to bring our laptops and stay longer for a workcation.” We were then shown to our Room. When I tried to open my suitcase, it wouldn’t open—an unexpected mishap—but after speaking with the butler right away they prepared an adorable tracksuit that could be worn over swimwear and arranged a rental car for us. Thanks to that, we were able to get it opened at a local gas station we had found in advance. For dinner, they prepared a handmade welcome plate inspired by the kayaking experience and the sea turtle nesting observation tour we had done—it was moving from the moment we sat down. Every dish was something new to us and absolutely delicious; in particular, I loved the peach sorbet served by the pastry chef. We got so caught up in eating and chatting that we stayed late, yet the chef still came out with a smile to see us off all the way until we boarded the golf cart back to our Room. The next morning we joined a kokedama (moss ball) workshop and enjoyed making one while learning all kinds of things about plants. I’ve forgotten the plant’s name now, but when I mentioned that I like tea, they also wrapped large leaves that can be enjoyed as tea together with my kokedama. We were probably the noisiest guests during our stay as just two people, yet everyone treated us with kindness until the very end—I’m nothing but grateful. Next time, I plan to bring my laptop and come back for a longer workcation stay.

I visited “PGM Okinawa Resort,” which just had its grand opening in July 2026! It has a refined, high-end atmosphere that Halekulani lovers will adore—the sophisticated design and overall vibe feel very similar. Since it has only just opened, there were still few guests and nothing felt crowded anywhere, so it was a lucky stay for me and I was truly satisfied. The Facility and service were genuinely outstanding, so I’m posting this Review to show my support! Room & Amenities The amenities are all L’OCCITANE, and the lovely scent is incredibly soothing. I also appreciated that the in-Room drinks were complimentary. Dining (Breakfast) A huge variety, including Japanese, Western, and Okinawan dishes—absolutely satisfying! As it’s newly opened, we were smoothly seated with no waiting time no matter when we went. *For a Multiple Night Stay, breakfast is held at the same venue on the second day as well, so it would be even better if guests could choose between venues. Service & Hospitality The staff’s service was truly excellent and full of hospitality. They took tons of photos for us—almost to an impressive extent—so we came home with lots of great memories (lol). Outdoor & Indoor Pools Outdoor pool: Located next to the golf course, offering lush greenery and an open feel that’s different from a seaside pool—fantastic! You can also use the covered poolside gazebo for free. Indoor pool: Spacious, with three kids’ slides—great for families. Sauna Options: Three types—a sauna with löyly (steam), an aroma sauna, and a cooling Snow sauna. Snow sauna: It was my first time experiencing snow falling from the ceiling in a sauna—I was amazed! It felt incredible on my heated body. One thing to note Because everything is such high quality overall, the only disappointment was that there isn’t a large public bath where you can soak up to your shoulders. Overall, this resort exceeded expectations in hospitality, Facility quality/specs, and comfort. I wholeheartedly recommend it to anyone who loves refined spaces like Halekulani or wants to enjoy Okinawa in true luxury!

We made a Reservation to celebrate our golden wedding anniversary. The atmosphere was very calm, and it was so quiet and relaxing that we almost forgot we were in Dogo. The Onsen was wonderful, and we were amazed by the generous breakfast. We enjoyed a luxurious meal in the morning and then relaxed again in the Onsen. The hostess and all the staff provided outstanding service. We would love to stay here again.

It was a wonderful stay. I hope to visit again someday. If I could make one request, I would have preferred the bedside water to be a Japanese brand as well.

I have stayed here many times. The meals are served buffet-style to order, with each dish carefully and beautifully presented, and everything tastes amazing. The menu changes with the seasons, and it’s so delicious that I always end up eating too much. On my dog’s birthday, the staff also offered their congratulations. Everyone speaks kindly to the dogs, and my dogs truly enjoy it. The spa treatments, Onsen, food, and staff—everything is soothing, and the hospitality is always outstanding no matter when we visit.

We stayed to celebrate my mother’s discharge from the hospital. Based on our previous stay, you kindly accommodated our requests and avoided ingredients we cannot eat without us having to mention them this time, and we truly felt your outstanding hospitality. We thoroughly enjoyed the Hotel—the view from the balcony, the comfortable Room, and the delicious meals—and my mother was very happy as well. Thank you for celebrating with us. 　I especially love the atmosphere of your pool. I hope you will continue to maintain an environment where it is easy to swim and no one takes prohibited photos. Next time, we would like to visit again around autumn or winter.

We were completely satisfied with everything from start to finish. This time, we stayed to coincide with my eldest son and grandchild coming home. And on the day we checked out, we went ahead and made a Reservation for the following month to coincide with my second son coming home. In any case, we were completely satisfied with everything.

The female staff member at reception during check-in impressed me with her proactive, exemplary hospitality. I stay at Hotels for a change of pace, and this Hotel made me feel at ease in every way—facilities, staff, and overall comfort—with no small discomforts. It was part of the Plan, but I gladly took them up on it and stayed for 24 hours. At reception, they said, “Please let us know if there is anything you need,” showing a positive attitude. At the restaurant as well: “Please relax and enjoy your stay.” They even asked, “Did you sleep well?” You don’t often hear that elsewhere. It had been a while since I stayed at a major international chain Hotel, and their training truly showed. The Room design is also charming. I can see why it’s popular with guests from both Japan and abroad.

The Accommodation, the staff, the meals, and the Onsen were all outstanding. The meat and eggs in particular were unforgettable. If I visit Yufuin again, I will definitely stay here!

This was our third stay. Everything was outstanding! Not only the meals, but every wine you recommended was delicious. Even though I don’t usually drink, I was so happy to enjoy so many wonderful wines on this trip. Because of the typhoon, we couldn’t come on our preferred dates and had to reschedule, but you handled it very smoothly and we truly appreciate it. All of the staff were genuinely kind and were also very considerate to our child. KuuRa Beach was also beautiful and lovely. We look forward to staying with you again.

We enjoyed a “staycation,” with lounge hopping across four lounges as the main highlight. First, we walked from Shinagawa Station to the Hotel, but IKYU’s directions said “cross Daiichi Keihan…,” so we crossed the signal right after exiting the Takanawa Exit. However, the route to the right after crossing was blocked due to construction, so we had to turn back. After exiting the Takanawa Exit, it’s best to turn right and walk along Daiichi Keihan, then turn left at the first traffic light onto Sakura-zaka. Alternatively, since it’s a continuous uphill slope, I think taking the shuttle bus would be a good option. We visited all four lounges, and as expected, Hana-Kouro’s lounge was the most relaxing; the drinks were also of higher quality and excellent. The champagne during cocktail time—and Dassai—was a real treat. We also enjoyed tasting different sake. There were some light bites during cocktail time, but it would have been even better if there had been additional hors d’oeuvres. Breakfast was delicious as well. It was our first time trying a matcha grinding experience, and we really enjoyed it. At the lounge, the staff maintained just the right level of attentiveness throughout without being intrusive, which made it very comfortable. Thank you very much for taking such great care of us. Thank you for a wonderful time!

It was a calm, adults-only Accommodation with a relaxing atmosphere. The attentive service, guest room, and bath facilities were all high quality, and we were very satisfied. The meals were not too much—just the right amount for seniors—and truly excellent. Finally, I sincerely appreciate your honest and considerate response when I mistakenly thought I was a Diamond member. Thank you very much.

After reading Reviews last year, I stayed here for the first time. I couldn’t forget how comfortable it was, so this year I booked a 2-night Multiple Night Stay. It’s a small Hotel with only six Rooms, but the warm hospitality from the staff and chef, along with the moor Onsen, truly soothed my heart. The private open-air bath was also spacious and open, and we could clearly see the beautiful stars. For dinner last time, I was impressed by the teppan French cuisine—especially the vegetables and Shiraoi beef—so on the first night this time we chose French again. It was just as delicious as before. On the second night, we tried Japanese cuisine for the first time—and it moved me more than I can say. Every dish was filled with unseen care and heartfelt effort; the dashi had an exquisite balance of saltiness and umami. From appetizer to dessert, it was a perfectly composed menu that felt thoroughly thought out. I don’t think you can easily find this level even in Tokyo. The sommelier selected wines and sake to match each dish, which made everything taste even better. The Room was calm and relaxing as well—it became a blissful summer holiday. Thank you to everyone there. We’ll be back again next year, and we look forward to seeing you then.

The guest room was very clean, and we were able to relax and fully enjoy the semi-open-air bath. We also made a Reservation for the sake pairing Plan, and they suggested many types of sake that matched our preferences, which made it a wonderful experience. The food was delicious as well—this is an Accommodation we would love to visit again! All of the staff were kind, making this trip truly unforgettable. Thank you very much.