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I stayed here last weekend. Unfortunately, it rained heavily, but the Hotel is very close to the station, which made getting around easy and convenient. The front desk staff were calm and courteous, and I felt at ease throughout my stay. With the alcohol service available until 9:00 PM, I enjoyed lively conversations even with people I had just met during my trip, and had a wonderful time. I felt that having opportunities like this to connect with others is one of this Hotel’s great charms. The Hotel was quiet and had a relaxing atmosphere, so I was able to spend my time comfortably at a leisurely pace. I would definitely like to stay again if I have the chance.

This was my second stay. Last time I traveled solo and used a twin room as single occupancy, but this time I stayed with my partner (my wife) for 3 nights and 4 days. I booked a twin Western-style room for the first two nights, and a Japanese-Western style room for the third night because the twin was unavailable. However, thanks to the Hotel’s kindness, we were upgraded to a very spacious Japanese-Western style room for all three nights. Thank you very much. The main purpose of this trip was the Sapporo Snow Festival for the first time in six years. With hotel prices in central Sapporo rising sharply recently, we chose this Hotel again because we had a great experience before. When comparing rates, this Hotel with breakfast and dinner can sometimes be cheaper than central-area hotels with breakfast only (depending on when you make your Reservation). This time we rented a car from the airport, but if you are not used to driving on snowy roads, taking the bus is honestly recommended. Also, at this Hotel, if the schedule works out, using the free Shuttle Service bus is an excellent value. We used the Shuttle Service one-way from the Hotel to Sapporo Station on our second day (they were running five large buses). After enjoying the Snow Festival, we returned to the Hotel by taking Jotetsu Bus “Kappa Liner,” using its last service (departing 17:00 from in front of the station). On day three, we relaxed by visiting nearby Hoheikyo Onsen for a day trip bath and their famous curry, and took an easy stroll around town in the snowy hot-spring area. As for the Hotel itself, you can enjoy various baths at both an underground Onsen area and an observation bath & open-air bath on the top floor. That said—perhaps because there isn’t enough source water volume for baths of that size—the “Onsen feel” is slightly mild. Meals were buffet-style for both breakfast and dinner. Given that it was peak season at such a huge Resort Hotel, it gets extremely crowded in a massive dining venue, so it’s better to avoid peak times. The buffet selection may not match top-tier luxury resort standards, but it was satisfying—for example, breakfast included seafood bowls where you can add as much salmon roe as you like. If you’re visiting Sapporo for sightseeing, staying in central Sapporo is convenient; however, this Hotel offers great value with breakfast and dinner included plus Onsen access—and even free Shuttle Service buses from near Sapporo Station—so I may well return for a third stay. One extra note: the new wing has three glass elevators, and two regular elevators on the inner side of the building opposite them. The glass elevators have great views, but in midwinter (around -10°C), they are very cold inside, so we ended up using the inner ones most of the time.

This was an Accommodation I was very satisfied with. The private bath and the in-room bath were especially wonderful, and I was able to relax and fully enjoy the Onsen. Overall, I felt it offered great value for the price. For breakfast, rice, miso soup, raw egg, and natto are available for unlimited refills, but the initial serving was already generous enough that refills weren’t necessary—I was very satisfied. For dinner, you can choose from two course options; however, at check-in on the first day, the sushi & shabu-shabu course was fully booked. Even so, both courses were excellent in both quality and portion size, and everything was delicious. The amenities were also well stocked, and I appreciated the snack service as well as the wide selection of yukata provided. There were complimentary ice cream and coffee services along with late-night soba throughout my stay, which made me feel how extensive the services were. The late-night soba was also very tasty. If I had to mention one area for improvement, it would be dinner service. Sometimes water or tea was provided at the start and sometimes it wasn’t; also, there were times when drinks weren’t refilled unless we asked. That point stood out slightly, but aside from that I was extremely satisfied overall and would definitely like to stay again.

This Accommodation made me wish I could have extended my stay if I hadn’t had work the next day. From the parking guidance on arrival through to check-out, we received warm and pleasant hospitality. As it is a Ryokan with only a few Rooms, it felt very private, and we hardly ever shared the Onsen with other guests. It was a wonderful escape from everyday life and left us feeling refreshed. We would love to visit again.

Although the building is old, it is very well cleaned and the hospitality is excellent, so I think this is an Accommodation you can be truly satisfied with. It was also fun and nostalgic to be able to contact the front desk using a telephone you don’t see these days—perhaps making good use of the property’s vintage charm. One small thing: the yukata brought to me because the size didn’t fit had a slight odor that concerned me a bit. That said, I may simply be overly sensitive. In any case, the service is outstanding, and every staff member provided wonderful hospitality. I was deeply impressed by their thoughtful attention to detail. By chance there was a festival that day and we were able to watch fireworks; they even told us the best viewing spot, which made it a great memory. Thank you very much. As for the meals, the rice was cooked perfectly and delicious. The side dishes were excellent as well, but especially how good the rice was stood out. One suggestion: if the green onions in the breakfast miso soup could be lightly cooked in advance, then warming it at the table would make it even tastier—I felt they sometimes didn’t cook through enough with table heating alone. Still, overall everything was extremely delicious. This is an Accommodation I will definitely want to stay at again when I visit Kaminoyama Onsen.

We stayed in one of the few Rooms with a private open-air Onsen bath. The interior was very stylish and lovely! Because it’s not a large Facility, we rarely ran into other guests. The staff were also very friendly and made us feel at home. The meals were more than satisfying for us as a couple, and hot dishes were served at just the right time so they wouldn’t cool down. We’ve visited many Onsens, but the milky Onsen here felt so wonderful that we’d love to soak in it again. We were truly impressed to have found such an excellent Accommodation where we could fully enjoy the Onsen!

Thank you for hosting us during our visit to watch a Yakult Swallows game. It is an old Hotel, but it was very clean and well maintained. The staff were polite and pleasant, which made our stay comfortable. If there is another game in Matsuyama, we would be happy to stay here again.

It was very close to Dogo Onsen Honkan, and it was very convenient—easy to go back after my Reservation and also close to the shopping arcade for shopping. Breakfast was included, so I had it in the morning, but it was quite disappointing. I expected something like a Business Hotel breakfast, but there wasn’t much to eat and I struggled. I’m glad I didn’t add dinner. Still, because of the convenient location, I think I’ll use it again.

I’ve traveled to Akan several times, but this was my first stay at this Accommodation. It has the feel of a long-established property, and the staff were calm, courteous, and kind. I was satisfied with both breakfast and dinner. The Onsen was very pleasant as well, but the sauna was too hot—right when I stepped in, I burned the soles of my feet. I had been looking forward to it, so it was a bit disappointing.

This was my third stay. Each time, I have stayed in a Japanese-Western style room with an open-air bath. The spacious in-room open-air bath is large enough for four people, and you can enjoy the golden hot spring water. There is also a shower room, and I feel the price is very reasonable. The service was courteous, and the front desk staff at check-in were especially friendly, with a bright smile that left a great impression. Also, the restaurant staff member from overseas spoke excellent Japanese and carefully cleared empty dishes without making noise. I have stayed at about four Itoen Hotels, but this Grand Hotel is my favorite. I will make another Reservation.

I made my first Reservation after watching Joblog’s YouTube channel. It was a pleasant service after check-in. I’m planning to visit again. Thank you very much.

I stayed for a Multiple Night Stay, and it’s an ideal location for visiting Onsen spots, with easy access to the town center. It’s also close to the Kitahama bus terminal, making bus travel very convenient. The Hotel Onsen has its own natural hot spring source, and since the water temperature is lower than many of the Onsens in town, I personally preferred it. The breakfast venue was spacious and clean. The food was delicious and very satisfying. The front desk staff were extremely kind and pleasant. There are so many restaurants nearby that it’s hard to choose. A Multiple Night Stay is recommended.

I felt at ease knowing I could go anywhere with my dog. This time I only had breakfast, but it was very delicious and satisfying. Since it was a hot season, I used the air conditioner, but it was noisy, perhaps because the Facility is old. Other than that, my stay was comfortable.

All the staff at the Accommodation were very polite and kind. The Onsen water felt silky and moisturizing, and the bathing area was clean, with amenities well stocked, making it very comfortable. I found an Accommodation in Asamushi Onsen that I would love to visit again. Thank you very much.

As a self-employed person, it’s hard for me to take time off, but I was finally able to bring my elderly mother—who had been saying for so long that she wanted to visit an Onsen—for a one-night stay. I chose this Accommodation after reading Reviews, hoping we could relax more than at a large Hotel. Since we stayed on a weekday at the end of summer, the rooms were only about half occupied, which was also nice. The staff were all smiling and pleasant. We checked in early and enjoyed the Onsen before dinner. Dinner was served in private dining rooms with table seating. There were many dishes, but each portion was small enough to enjoy comfortably; everything was served warm at just the right pace, and the flavors and seasoning were perfect—we were very satisfied. The timing worked out well for the Onsen too, so we hardly ran into other guests and could take our time in both the indoor bath and the open-air bath. Staying during the autumn foliage season may be difficult due to crowds, but my mother said she definitely wants me to bring her again.

I stayed in a Room at Hakubaittei. The building is old, and the in-room toilet, sink, and bath felt dated, but everything was well cleaned and felt hygienic. The light switches were unresponsive and had a delay before turning on, which was inconvenient. The Onsen baths offer a wide variety and were very satisfying. There are also many open-air baths. The changing area was clean as well. There are several entrances to the baths, but when using the entrance near the front desk, the cold-water dispenser was only located between the changing area and the bathing area. It would have been nice to have a cold-water dispenser with cups near that entrance or in the changing area. There were dispensers near other entrances. The meals weren’t anything special, but everything tasted good. The service was also good. The breakfast buffet had plenty of variety and was delicious, with shabu-shabu, tuna sashimi, and kamameshi even in the morning. I chose this Accommodation for the baths and food, so it was absolutely the right choice! I’d like to stay again.

The Onsen was incredibly relaxing, and I was able to unwind and enjoy a peaceful stay. I also appreciated that it is free-flowing from the source and available 24 hours a day. The water temperature was just right, and it left my skin feeling silky smooth. We had dinner on a riverside dining platform, and it was wonderful to enjoy the scenery and the sound of the flowing river while eating. The meal was delicious and had a great seasonal feel. The staff were courteous, which made the stay very comfortable. I would love to return if I have the chance.

The infinity Onsen was wonderful. It was the perfect temperature, and my husband and I stayed in for two hours. Since Onsen are usually separated by gender, I’m usually alone wherever we go, but this was the first time we could enjoy an Onsen together. The buffet didn’t have a huge variety, but the individual sashimi servings were very delicious, and for someone my age it was more than enough. This is an Accommodation I’d love to stay at again.

The Room did not have a private bath, but it was spacious, clean, and comfortable. Both the dinner and breakfast buffets had a wide variety of dishes, and everything tasted great. There were chairs in the smoking area as well, so I was able to relax comfortably. It was a Hotel I would like to visit again. Thank you very much.

I was supposed to bring the Room towels to the Onsen, but a staff member who happened to be checking the water kindly brought me towels, so I could relax in the hot water and feel refreshed. The dinner was also delicious.