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We were satisfied with everything—the guest room, the private open-air bath, and the restaurant. The retro furnishings in the room were truly comforting, and we were impressed by the thoughtful care in the meals. We enjoyed a level of luxury that exceeded the price. This is a Hotel we would love to visit again. The Hotel staff were also wonderful. As I get older, I find peace in an Accommodation like this. I hadn’t had many chances to visit Chichibu before, but this was an excellent Hotel as a base for visiting Mitsumine Shrine, Chichibu Shrine, and Hodosan Shrine (the Chichibu Three Shrines pilgrimage), as well as sightseeing in Nagatoro. Thank you very much.

We visited during Golden Week for a birthday trip. From the warm welcome to the lounge, Room, baths, and meals, everything throughout our stay was wonderful and made it a truly unforgettable trip. The view from the Room was beautiful, and we were able to spend a relaxing, luxurious time. Every dish was genuinely delicious; even though the portions were generous, it was so good that I finished everything for the first time. All of the staff were consistently kind and attentive, which made our entire stay very comfortable. We also went to an outside bath, but it was quite crowded—so much so that we felt completely satisfied with just the Ryokan’s baths. In particular, the in-Room bath had perfect temperature and excellent water quality, and it was incredibly soothing. I’ve been traveling about once every two months for many years, but this is the first Ryokan that truly made me think, “I definitely want to come back.” Next time, I’d love to visit during crab season. Thank you very much for such a wonderful time.

Thank you for the wonderful service—it made our stay truly exceptional. First, I accidentally made a Reservation with the wrong gender, but you quickly brought us yukata in different sizes, which was very helpful. With fewer guests staying, the attentive, personalized service really stood out. We also enjoyed the complimentary pudding—it was delicious. The Onsen was available at night as well, so we could relax and take our time. The bed felt a bit firm and slightly uncomfortable to sleep on, but other than that we had no complaints at all. Also, it was pouring rain at checkout, and you kindly handed us towels—this helped us so much. We truly appreciated your thoughtful attention to detail. We would love to stay here again when we visit Kusatsu.

Right in front of Kugenuma Beach, it was quiet and away from the bustle of Enoshima. It’s a wonderful small Hotel where you can enjoy a special getaway while truly relaxing. The in-Room meals were delicious, and we also appreciated that the Hotel partners with great nearby restaurants and provides Shuttle Service. The staff were all kind as well. We felt it would be an excellent place to stay as a vacation home alternative.

All the staff had wonderful smiles, the art-filled space was relaxing, and the food was excellent—our child was smiling the whole time. We thought it would be even better if children could stay together in a wider variety of Rooms. It became a great summer memory.

It’s a modern-feeling Facility with well-equipped amenities. The Room is a bit small, but it was clean, and having a private toilet plus two separate sink areas was very convenient. The food was delicious, and the breakfast buffet in particular was excellent. With reasonable rates as well, it’s a Hotel I’d like to stay at again.

This was my long-awaited trip to Huis Ten Bosch. I debated staying at one of the official Hotels inside the park, but chose this Hotel for its outstanding Facilities, the large number of positive Reviews, and the reassurance of the Okura brand. Even before arriving at the main entrance by car, I was overwhelmed by the sheer scale of the building’s exterior. The stepped atrium from the 1st to 3rd floors is also stunning and instantly set an exciting tone for a luxurious stay. The female bell staff member was extremely polite and helpful, saying, “We’ll take your luggage up via a separate elevator, so please go ahead to your Room.” When I entered, there was an adorable teddy bear on the table by the window. The message card read, “Happy Birthday,” and since it was my birthday month, it was such a delightful surprise! She also wished me a happy birthday in person, which truly moved me. From my Room I could see not only Huis Ten Bosch but also views out to open water—an amazing panorama. It was during the Obon holiday period so there must have been many guests, yet thanks to how spacious the Hotel is overall, it hardly felt crowded at all. Above all else, every staff member provided attentive service. I’ve stayed at many Hotels and usually find something to complain about somewhere—but this time everything was perfect and I had an entirely comfortable stay. While this Hotel is clearly ideal for visiting Huis Ten Bosch, once you cross the bridge there’s also a JR station (right along the waterfront—very memorable). On our second day we took the train into Sasebo. This Hotel is also very useful as a base for sightseeing in Nagasaki City or Sasebo. The breakfast buffet offered a wide variety of dishes—both Japanese and Western—and I ended up eating far too much. This was my first trip to Nagasaki and Huis Ten Bosch, and it became an unforgettable travel memory. Next time I want to stay longer—this truly wonderful Hotel made me feel that way. Thank you very much!

We happily received the amenities at check-in, and when we entered the Room, the vivid fresh greenery right in front of us was breathtaking. The greenery was reflected in the mirror above the sink, making it feel as if we were looking at a painting. In this lovely Room, welcome drinks, muffins, and strawberry milk kanten jelly were prepared for us, and we enjoyed them very much... At dinner, we enjoyed everything through dessert while listening to live piano music—and breakfast was delicious as well. The open-air bath was soothing as we felt close to nature. Thanks to the staff’s kind attentiveness, it was a truly relaxing stay for both my mother and me.

I often visit Kamakura. This Hotel is in a great location, and this time I chose a tatami Room, which was very nice. The soba restaurant on the first floor was refined, spacious inside, and the food was delicious. The staff were also very pleasant and helpful. I would like to stay here again.

The meals, Facility, amenities, and the staff’s service were all truly wonderful. On both Day 1 and Day 2, we could enter and exit SeaWorld freely, and we were grateful to also receive a ¥3,000 shopping voucher as part of the 60-day advance booking benefit. We would definitely love to visit again.

This was my first stay at an all-inclusive Accommodation, and I was truly able to relax both in time and in mind. It was wonderful to enjoy views of the beautiful garden and Matsushima from the Room. The bath was a comfortable size, and it was unusual (and convenient) that it was on an upper floor, so I went in many times. The meals were genuinely delicious just as the Reviews said—I wanted to eat everything—but waiting in line a little helped prevent overeating, and I found it enjoyable to watch everything being prepared while looking forward to it. Above all, I felt that one reason it became such a luxurious experience was that all the staff provided service efficiently, with smiles and a calm sense of ease. The lounge at night also had a lovely atmosphere, and we were able to relax and talk as a couple, which was great. I would love to stay again if I have the chance. Thank you very much.

My spouse, our younger daughter, and my 88-year-old mother stayed for one night. The arrival briefing was thorough and easy to understand, and whenever we had questions—at any time or place—we always received accurate and courteous assistance. What made us happiest was celebrating my husband’s 70th birthday at the restaurant. As a complimentary service, they provided sea bream with celebratory red rice and a dish accompanied by sake. They also dressed my husband in a purple outfit and took a commemorative family photo for us. It became a wonderful celebration, and we were deeply moved by the restaurant staff’s thoughtful hospitality. The food was excellent, especially the fresh seafood. The Awa Odori event was also very enjoyable. Thanks to everyone at the Hotel and restaurant, it was an unforgettable trip, and we are truly grateful.

This was my first solo trip to Toyama, and I chose to stay here. To sum it up: absolutely the right choice, and I was completely satisfied with my stay. Although it’s a small Hotel, the service struck a perfect balance—attentive yet not intrusive—and the entire property felt like an art museum, making every walk through the building genuinely exciting. Even during the Obon holiday period, the large public bath was never crowded, and I was able to use it—along with the sauna area (spa)—almost as if it were private, which was wonderful. Dinner is a course meal that takes about two hours, but everything about it—the taste, portion size, and presentation—was outstanding. Breakfast is Japanese-style, and the freshly cooked rice was unbelievably delicious! I wondered if I could eat that much in the morning, but I finished everything on both days of my two-night stay. Both my Room and all common areas were extremely clean. With such a spacious property you might expect to notice dust or spots that need attention here and there, but everything is carefully cleaned and well maintained. There’s also a waterside area that guests don’t enter—perhaps part of the art—and I was truly impressed to see it being cleaned with a net in the morning. The shop inside is unlike what you find at many Hotels; it also sells carefully curated art pieces. When a small child came in holding a toy stick (there are many glass artworks on display), I felt a bit nervous—but at the same time, I sensed kindness in how things are intentionally displayed so anyone can view them up close. There doesn’t seem to be anything like convenience stores within walking distance around this Hotel. Also, since Toyama Station is quite far away, rather than for sightseeing this place feels ideal for someone like me who wants a quiet retreat-style stay at this Hotel. There’s still more I can’t fully put into words here, but I would love to stay again! Thank you very much for taking such great care of me.

The Room was a beautifully renovated guest room with an open-air bath, and I was happy to be able to relax and enjoy the Onsen in the Room as well. The staff were very courteous, and we had a comfortable stay. Dinner was delicious, featuring mainly seafood. We also really enjoyed watching the explanation and live demonstration of Oga Peninsula’s specialty stone-grilled dish. Breakfast was a buffet, and everything was tasty—we were completely full. It was a bit of a long trip, but we made wonderful memories. Thank you very much.

We stayed overnight to celebrate our grandchild’s birthday. The Room was thoroughly cleaned, and the bathroom—especially the shower curtain—was spotless, making our stay very comfortable. Breakfast lived up to its reputation, with a wide variety of dishes you don’t see at other hotels. They also used vegetables grown locally in Kobe, which was a big plus. And the juices—these days many places use machines, but not here. There were many drink options, and since I couldn’t resist, I tried small amounts of several kinds. There were also plenty of side dishes, and I ended up eating too much. The staff’s thoughtful hospitality was wonderful as well, and we would love to stay here again.

This was our second stay. Our whole family loved it last time, so we made a Reservation again without hesitation. The dining here is outstanding—although it’s a buffet, everything looked so good that we wanted to try it all, and every dish was delicious. The Room and the baths were also great, and the nighttime fireworks were beautiful and truly impressive. We’d love to stay again!

The eel rice is made to order, and it was even more delicious than expected—I was very satisfied. Even though I was full, I tried the pho as well, and it was also authentic and very tasty. When I visit Nagoya, I’d like to make this my regular Accommodation!

We stayed here on a family trip with friends and kids! With so many play areas, a hot stone spa, breakfast and dinner buffets, late-night snacks, afternoon tea, karaoke, and a wide selection of amenities to choose from, every service was excellent and delicious. The staff were all very kind as well—this was one of the most satisfying trips we’ve ever had! We made the most of it from 12:00 to 14:00 the next day, but we still wished we could stay one more night. We’d love to stay again. Thank you very much!

I chose this Hotel because I wanted to see Head Chef Takabayashi of Kureto in person. The Room was spacious, with the bath and toilet separated, and both the bathtub and washing area were large, making it very comfortable. For dinner, I dined at Kureto hoping to meet the chef. Every dish was delicious, and the chef came to our table to greet us; we had a wonderful conversation and spent a truly meaningful time. If I come to Kure again, I would love to stay here again.

This was our repeat stay once again. No matter how many times we visit, the view of Mt. Fuji from the men’s open-air bath is truly breathtaking—something you can only experience here. Unfortunately, it was cloudy this time and we couldn’t see Mt. Fuji, but that just gives us something to look forward to next time. The French dinner made great use of local and seasonal ingredients, and we were completely satisfied with both the presentation and the taste. The portions were just right for us, and it’s also a pleasure to enjoy different dishes each season. The breakfast buffet was equally well stocked with both Japanese and Western options, and we enjoyed everything down to the fruit and desserts. It was a little disappointing that the made-to-order omelets from before are no longer available, but it’s understandable if it’s part of efforts to keep the Hotel running for years to come. Most impressive of all is the hospitality of the staff. At breakfast, for example, they kindly introduced recommended dishes in detail—it really came through that they pay attention to each guest, and we felt their warm consideration throughout our stay. Many paintings and artworks are displayed throughout the building; I’m not particularly knowledgeable about art, but simply walking around inside is enjoyable. The building isn’t new by any means, but on this remote island I can’t help imagining how such a large Hotel was even constructed in the first place. I was also impressed that such extensive Facilities have been maintained for so many years in a harsh environment surrounded by sea. We’ve stayed at many Hotels over the years, but Awashima Hotel is one of those rare special places that naturally makes you think, “I want to come back.” I hope this wonderful scenery and warm hospitality will continue unchanged for years to come, so it remains a beloved Hotel for many people. We’ll be back again.