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The female staff member at reception during check-in impressed me with her proactive, exemplary hospitality. I stay at Hotels for a change of pace, and this Hotel made me feel at ease in every way—facilities, staff, and overall comfort—with no small discomforts. It was part of the Plan, but I gladly took them up on it and stayed for 24 hours. At reception, they said, “Please let us know if there is anything you need,” showing a positive attitude. At the restaurant as well: “Please relax and enjoy your stay.” They even asked, “Did you sleep well?” You don’t often hear that elsewhere. It had been a while since I stayed at a major international chain Hotel, and their training truly showed. The Room design is also charming. I can see why it’s popular with guests from both Japan and abroad.

I stayed here as a birthday gift for my sister. We were amazed the moment we entered the Room—not only did you prepare a Room with a view of the five-story pagoda, but you also gifted us sparkling wine to celebrate. My sister was absolutely thrilled. In the lounge, we enjoyed a wide variety of drinks and alcohol, along with visually stunning sweets and carefully crafted dishes. At night, we dined at the rooftop bar while taking in Kyoto’s night views. For breakfast, I chose a conger eel hot pot—something rare for a Hotel breakfast—and truly savored Kyoto’s summer flavors. We were also able to visit Kiyomizu-dera early in the morning when it was quiet and uncrowded, which made us very happy. It seems it became a wonderful memory for my sister as well. Thank you very much for taking so many photos for us.

We visited during the Obon holidays, and the drive was not crowded at all. The Accommodation is in a great location, just a short walk to Irago Cape Lighthouse. Right in front is Koiji-ga-hama Beach, and we were able to relax at the Accommodation while enjoying the beautiful ocean view. The proprietress, the young proprietress, and all the staff were wonderfully pleasant and welcoming. We have stayed at many Ryokan and Hotels, but we think this place is the best. The food was also excellent, and we were completely satisfied with everything. We would like to take good care of the hibiscus we received on our way home—thank you very much. We would definitely like to visit again.

I chose this hotel because I was drawn to its concept of embracing the whole town. By making great use of the compact townscape, it offers a stay you can’t experience anywhere else, which truly impressed me. The staff member who guided us around the parking area and facilities after check-in was genuinely warm and welcoming, making us feel very comfortable. It was a wonderful hotel that made me want to visit again. Thank you very much.

For quite some time now, I’ve been staying here about once a month. The moment I step inside, my mind switches from the everyday to something extraordinary. I keep coming back because I want to feel that shift. The Room and the meals are flawless, and above all, the quality of the sauna relaxation room is exceptional. To be honest, I like it so much that I almost hesitate to write this—because more people might find out and it could get crowded. The service is also impressively attentive every time—exactly what you’d expect from a top-class Hotel. It feels well worth the price. And most of all, the quiet here is wonderful. There aren’t many places where you can truly unwind and return to yourself in peace. For me, this is genuinely my third place. I hope to keep coming at least once a month for years to come… which is exactly why, if I’m being honest, I kind of hope it doesn’t get too busy (laugh).

From the moment I arrive, I’m always deeply moved by the warm hospitality of being greeted by name. Check-in is extremely smooth, and I always love the guidance to my room and the kind, welcoming service from the bell staff. My requests made in advance were fully accommodated, and everything about the room setup and housekeeping was flawless down to every detail, allowing me to stay comfortable throughout my visit. I’m always grateful to the housekeeping team. The spa reception staff also provided wonderful service, and the concierge team’s quick and polished support was a great help. The limited-time Shine Muscat roll cake I had at the pastry shop “Sweets & Deli” was exceptional and became a delicious memory that stayed with me. I also enjoyed spending time at the lobby lounge and would definitely like to return again. Everything is truly perfect—this is a wonderful hotel that leaves me completely satisfied from the bottom of my heart. I would confidently recommend it to my loved ones, and I will definitely stay here again.

Using aromatic vegetables, fish, and meat from the Kyoto area, each ingredient is prepared and served with the utmost care to preserve its natural fragrance, flavor, and texture in the best possible way. The chef’s evolving craft was truly impressive. I was also moved by the sommelier’s sincere dedication to wine. The cuisine feels perfectly suited to this one-of-a-kind Meiji-era mansion dining experience in Japan.

We stayed here as a couple to celebrate our 25th wedding anniversary. It was an even more wonderful hotel than we expected, and our stay—from arrival to departure—was satisfying from start to finish. As someone originally from Nagoya, the TV Tower has been familiar to me since childhood, though it has been 25 years since I left the city. I was truly surprised and moved that such a beautiful hotel had been created here. From the warm welcome on arrival, every member of staff was attentive and kind, and we felt comfortable throughout our stay. This time, we were upgraded to a larger room as a Diamond member benefit—what a lovely surprise! The welcome sweets were adorable and absolutely delicious. The view from the room was outstanding, of course. The art displayed throughout the hotel was also captivating, giving the entire property its own unique atmosphere. There were new discoveries everywhere we walked, and we thoroughly enjoyed the art tour as well. Searching for artworks together as a couple became a fun memory too (laugh). And the night view from the observation deck—an exclusive perk for guests—was truly breathtaking! We could take in all of Nagoya’s nightscape at once, making it an unforgettable moment. The hidden-door entrance leading up to the deck was incredibly stylish; its playful touch made us genuinely excited. Breakfast lived up to its reputation—delicious in every way—and we enjoyed a luxurious, happy morning while taking in the amazing view. My wife loved it too and said, “No.1 among all the hotels we’ve ever stayed at!” We’re truly happy to have found a hotel that satisfied both of us wholeheartedly. Thanks to everyone’s heartfelt hospitality, our 25th wedding anniversary became a wonderful memory we will never forget for the rest of our lives. Thank you so much to all of your staff for such an incredible experience. Whenever we visit Nagoya again, we would love to stay here again. We’re already looking forward to what kind of excitement awaits us next time!

Our adults-only family stay was wonderful. With spacious beds, a Room featuring an open-air Onsen bath, and a location overlooking Matsuyama Castle, we ended up spending a lot of time relaxing in the Room. The amenities were excellent, including the in-room hair dryer (it was a ReFa), and every detail was thoughtfully arranged to eliminate the little stresses that can come with traveling. Both dinner and breakfast were delicious and generously portioned, and we truly felt the warm hospitality throughout our stay. As a souvenir, we bought the diffuser that scented the property; its fresh citrus fragrance still brings back memories of our lovely time here even after returning home. Thank you very much. This is an Accommodation I would highly recommend to anyone planning to visit Dogo Onsen.

The Room was clean, and the amenities were well stocked—including tableware and insect repellent—which was very helpful! We were told we could enjoy fireworks, and there was also a bucket for putting them out, which made the kids really happy. The sauna was amazing, and we could relax in the outdoor bath without attracting bugs by keeping the main lights off and using only the jacuzzi light. We also heard that if we wrote a Review, we would receive a case of beer—it was already chilled in the fridge, and my husband was delighted with such great service! The Room with a pool wasn’t available this time, so if we have another chance, we’d love to stay in one next time.

Thanks to the warm hospitality of the Gold Lounge staff, we felt comfortable throughout our stay. The pool area with its breathtaking views was also wonderful, and we fully enjoyed everything—scenery, dining, and relaxation. This time we stayed with relatives and had a great time at the Gold Lounge while enjoying champagne. Thank you for the wonderful memories. We would love to visit again.

We stayed in the West Wing with my parents, siblings, nieces and nephews, and our family—6 adults, 3 children, and 2 dogs. Everyone was thrilled, and it became a wonderful travel memory. As we were celebrating a special occasion, we asked for balloon decorations and to purchase fireworks. For meals, we hired a private chef. Inamuragasaki holds many memories for us. With the ocean right in front of us—and no power lines visible from inside—it was truly a special location. Since the kids are still small, they were overjoyed to use the rooftop jacuzzi like a pool instead of going into the sea. The adults could watch them safely and relax while enjoying the ocean view in complete comfort. The food was also excellent—hiring a private chef was absolutely the right choice. We also got to try out karaoke that you’re considering introducing as a service. Our child who loves singing was delighted and held onto the microphone nonstop. At night we enjoyed fireworks and made so many great memories with the kids. Everything was prepared in such a comfortable setting—easy for adults and fun for children. Our surfer family members even went into the ocean twice. It truly was an amazing place. We highly recommend it for family trips. We will definitely be back again. Thank you very much.

This was our second visit, and it was wonderful again. The cuisine, the room, the bath (the in-room hot spring), and everyone’s hospitality—everything was simply outstanding. It’s an inn that truly makes you glad you came back. Above all, the proprietress’s warm hospitality left a lasting impression. We were welcomed so kindly once again, and her attentiveness during meals and at departure made us feel at ease. It made us want to see her again, so we are hoping to visit next spring. We look forward to seeing you then.

We look forward to visiting here every year. Thank you for your consistently attentive service and hospitality. We always enjoy delicious meals, relax at our own pace, and leave fully satisfied every time. My son and I are looking forward to visiting again. Thank you very much.

I chose to stay here because of its charming, atmospheric appearance, and I was sure my husband would like it too. Before booking, I called to ask about the room amenities. The head chef transferred the call to a female staff member, but her tone felt a bit harsh, and for a moment I hesitated about staying. However, once we actually arrived, that impression completely changed. Everyone we interacted with during our stay was very warm and welcoming, with genuine hospitality. There was nothing at all that concerned us. The entire property was spotless down to every detail, and the lounge was comfortable—we were able to relax at ease. Above all, the food was outstanding. Each dish was prepared with great care while considering harmony with soy sauce throughout, and you could really feel the chefs’ dedication and passion in every detail. Although the dishes made excellent use of soy sauce, they never left an overly salty aftertaste—even after finishing everything—and we enjoyed every bite until the end. Because dinner was so exceptional, I would have been even happier if breakfast had been a bit more substantial. Including not only the cuisine but also the atmosphere and overall comfort of the inn, it became a truly memorable stay. It’s a place I would definitely like to return to.

Everything felt compactly arranged—tight, but everything you need is there. There is no complimentary bottled water, but there is a water pitcher in the Room and a water dispenser in front of the elevator. I did laundry in the Room, and there was an iron and ironing board in front of the elevator that I was able to use.

I stayed with my elderly mother, my niece who had returned from abroad, and my daughter. They were very kind and attentive to foreign guests, and they accommodated our food requests exactly as asked. We are truly grateful. Unfortunately, it rained heavily both days so we couldn’t do much sightseeing, but Hakone Shrine was within walking distance for a stroll. The next day the roads were closed and it was quite difficult, but the staff informed us early in the morning, which helped a lot and became a good memory for my nieces as well. I would definitely like to visit again.

Because our previous stay was so enjoyable, we returned. The Room, service, and hot spring Facility were all very comfortable. Both dinner and breakfast were prepared in a way that really highlighted the quality of the ingredients. The sweets in the Room and the herbal tea before bed were soothing for both body and mind. It’s been a long time since I’ve slept so deeply and felt this well-rested. Maybe it’s just my imagination, but my skin even seems to be in better condition. We would love to stay again.

As a couple, we were able to relax and enjoy a comfortable stay. We had high expectations because the Reviews were highly rated, and this Hotel truly lived up to them. The Room layout is closer to that of a Business Hotel, but it was very clean, well equipped, and we had no complaints. The large public bath was never crowded, so we were able to use it several times during our stay. There was also a massage chair, which made it easy to unwind and relax. Breakfast was a standard buffet with plenty of variety. The French toast in particular was delicious. We also enjoyed visiting the adjacent Isuzu Plaza more than we expected. If you stay here, I recommend making a Reservation in advance for the tour.

This is a perfect Accommodation no matter when you visit. It was Kyoto in extreme heat, but thanks to your thoughtful care in many ways, we had a wonderful time. The pike conger is a must in this season; it is an additional-order dish, but highly recommended. We are planning to visit again in autumn.