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The Room was clean, and the amenities were well stocked—including tableware and insect repellent—which was very helpful! We were told we could enjoy fireworks, and there was also a bucket for putting them out, which made the kids really happy. The sauna was amazing, and we could relax in the outdoor bath without attracting bugs by keeping the main lights off and using only the jacuzzi light. We also heard that if we wrote a Review, we would receive a case of beer—it was already chilled in the fridge, and my husband was delighted with such great service! The Room with a pool wasn’t available this time, so if we have another chance, we’d love to stay in one next time.

I chose this hotel because I was drawn to its concept of embracing the whole town. By making great use of the compact townscape, it offers a stay you can’t experience anywhere else, which truly impressed me. The staff member who guided us around the parking area and facilities after check-in was genuinely warm and welcoming, making us feel very comfortable. It was a wonderful hotel that made me want to visit again. Thank you very much.

Our adults-only family stay was wonderful. With spacious beds, a Room featuring an open-air Onsen bath, and a location overlooking Matsuyama Castle, we ended up spending a lot of time relaxing in the Room. The amenities were excellent, including the in-room hair dryer (it was a ReFa), and every detail was thoughtfully arranged to eliminate the little stresses that can come with traveling. Both dinner and breakfast were delicious and generously portioned, and we truly felt the warm hospitality throughout our stay. As a souvenir, we bought the diffuser that scented the property; its fresh citrus fragrance still brings back memories of our lovely time here even after returning home. Thank you very much. This is an Accommodation I would highly recommend to anyone planning to visit Dogo Onsen.

We visited during the Obon holidays, and the drive was not crowded at all. The Accommodation is in a great location, just a short walk to Irago Cape Lighthouse. Right in front is Koiji-ga-hama Beach, and we were able to relax at the Accommodation while enjoying the beautiful ocean view. The proprietress, the young proprietress, and all the staff were wonderfully pleasant and welcoming. We have stayed at many Ryokan and Hotels, but we think this place is the best. The food was also excellent, and we were completely satisfied with everything. We would like to take good care of the hibiscus we received on our way home—thank you very much. We would definitely like to visit again.

The female staff member at reception during check-in impressed me with her proactive, exemplary hospitality. I stay at Hotels for a change of pace, and this Hotel made me feel at ease in every way—facilities, staff, and overall comfort—with no small discomforts. It was part of the Plan, but I gladly took them up on it and stayed for 24 hours. At reception, they said, “Please let us know if there is anything you need,” showing a positive attitude. At the restaurant as well: “Please relax and enjoy your stay.” They even asked, “Did you sleep well?” You don’t often hear that elsewhere. It had been a while since I stayed at a major international chain Hotel, and their training truly showed. The Room design is also charming. I can see why it’s popular with guests from both Japan and abroad.

We stayed in the West Wing with my parents, siblings, nieces and nephews, and our family—6 adults, 3 children, and 2 dogs. Everyone was thrilled, and it became a wonderful travel memory. As we were celebrating a special occasion, we asked for balloon decorations and to purchase fireworks. For meals, we hired a private chef. Inamuragasaki holds many memories for us. With the ocean right in front of us—and no power lines visible from inside—it was truly a special location. Since the kids are still small, they were overjoyed to use the rooftop jacuzzi like a pool instead of going into the sea. The adults could watch them safely and relax while enjoying the ocean view in complete comfort. The food was also excellent—hiring a private chef was absolutely the right choice. We also got to try out karaoke that you’re considering introducing as a service. Our child who loves singing was delighted and held onto the microphone nonstop. At night we enjoyed fireworks and made so many great memories with the kids. Everything was prepared in such a comfortable setting—easy for adults and fun for children. Our surfer family members even went into the ocean twice. It truly was an amazing place. We highly recommend it for family trips. We will definitely be back again. Thank you very much.

From the moment we arrived until we left, the hospitality was truly wonderful and deeply impressed us. The proprietress quickly remembered my daughter’s name and even came to greet us at dinner, and the staff who served our meal had such warm smiles. We thoroughly enjoyed the delicious food. We were also able to relax and fully enjoy the Onsen. I was happy that we could take a photo with the proprietress when we checked out. We would love to visit again, and we appreciate your continued hospitality.

I chose to stay here because of its charming, atmospheric appearance, and I was sure my husband would like it too. Before booking, I called to ask about the room amenities. The head chef transferred the call to a female staff member, but her tone felt a bit harsh, and for a moment I hesitated about staying. However, once we actually arrived, that impression completely changed. Everyone we interacted with during our stay was very warm and welcoming, with genuine hospitality. There was nothing at all that concerned us. The entire property was spotless down to every detail, and the lounge was comfortable—we were able to relax at ease. Above all, the food was outstanding. Each dish was prepared with great care while considering harmony with soy sauce throughout, and you could really feel the chefs’ dedication and passion in every detail. Although the dishes made excellent use of soy sauce, they never left an overly salty aftertaste—even after finishing everything—and we enjoyed every bite until the end. Because dinner was so exceptional, I would have been even happier if breakfast had been a bit more substantial. Including not only the cuisine but also the atmosphere and overall comfort of the inn, it became a truly memorable stay. It’s a place I would definitely like to return to.

This is a perfect Accommodation no matter when you visit. It was Kyoto in extreme heat, but thanks to your thoughtful care in many ways, we had a wonderful time. The pike conger is a must in this season; it is an additional-order dish, but highly recommended. We are planning to visit again in autumn.

We stayed with our child, and we truly appreciated the thoughtful attention to detail. They prepared futons for our child’s nap, and even provided a baby bouncer and a diaper trash bin, which made us feel comfortable and at ease throughout our stay. The meals were excellent, and we were very satisfied with both dinner and breakfast. We also loved that the soft drinks, beer, and other beverages stocked in the refrigerator were complimentary. Drinks were available after bathing as well, and we felt that every small service was well taken care of. All staff members were polite and attentive, making our stay pleasant from start to finish. This is a wonderful Ryokan where families with children can stay with peace of mind.

From the moment I arrive, I’m always deeply moved by the warm hospitality of being greeted by name. Check-in is extremely smooth, and I always love the guidance to my room and the kind, welcoming service from the bell staff. My requests made in advance were fully accommodated, and everything about the room setup and housekeeping was flawless down to every detail, allowing me to stay comfortable throughout my visit. I’m always grateful to the housekeeping team. The spa reception staff also provided wonderful service, and the concierge team’s quick and polished support was a great help. The limited-time Shine Muscat roll cake I had at the pastry shop “Sweets & Deli” was exceptional and became a delicious memory that stayed with me. I also enjoyed spending time at the lobby lounge and would definitely like to return again. Everything is truly perfect—this is a wonderful hotel that leaves me completely satisfied from the bottom of my heart. I would confidently recommend it to my loved ones, and I will definitely stay here again.

I had a wonderfully relaxing stay at a comfortable pace. It was quiet and spotless throughout, and the Onsen was incredibly open and wonderful. Every meal was deeply delicious. The staff were also very pleasant and welcoming. I feel as if both my body and mind have been refreshed. I can hardly believe how reasonably priced it is. Thank you very much. I will definitely return.

Using aromatic vegetables, fish, and meat from the Kyoto area, each ingredient is prepared and served with the utmost care to preserve its natural fragrance, flavor, and texture in the best possible way. The chef’s evolving craft was truly impressive. I was also moved by the sommelier’s sincere dedication to wine. The cuisine feels perfectly suited to this one-of-a-kind Meiji-era mansion dining experience in Japan.

You can enjoy Maruki Winery, one of Japan’s oldest wineries, all day long while taking in a beautiful Japanese garden. For dinner, we had a tea-ceremony kaiseki meal—one delight after another. The Room also comes with a private Onsen bath featuring 100% free-flowing natural spring water rich in sulfur. We learned how to spend time slowly and luxuriously in true bliss—an ideal adult getaway. This is truly the best Accommodation. Next time, we’ll book a Multiple Night Stay.

Last time, the chef’s heartfelt cuisine was wonderful, so this time I booked a Multiple Night Stay. The food exceeded my expectations and truly moved me.\nThe hospitality of all the staff was also top-notch.\nThis is an Accommodation I would love to visit again. Thank you very much.

We stayed here as a couple to celebrate our 25th wedding anniversary. It was an even more wonderful hotel than we expected, and our stay—from arrival to departure—was satisfying from start to finish. As someone originally from Nagoya, the TV Tower has been familiar to me since childhood, though it has been 25 years since I left the city. I was truly surprised and moved that such a beautiful hotel had been created here. From the warm welcome on arrival, every member of staff was attentive and kind, and we felt comfortable throughout our stay. This time, we were upgraded to a larger room as a Diamond member benefit—what a lovely surprise! The welcome sweets were adorable and absolutely delicious. The view from the room was outstanding, of course. The art displayed throughout the hotel was also captivating, giving the entire property its own unique atmosphere. There were new discoveries everywhere we walked, and we thoroughly enjoyed the art tour as well. Searching for artworks together as a couple became a fun memory too (laugh). And the night view from the observation deck—an exclusive perk for guests—was truly breathtaking! We could take in all of Nagoya’s nightscape at once, making it an unforgettable moment. The hidden-door entrance leading up to the deck was incredibly stylish; its playful touch made us genuinely excited. Breakfast lived up to its reputation—delicious in every way—and we enjoyed a luxurious, happy morning while taking in the amazing view. My wife loved it too and said, “No.1 among all the hotels we’ve ever stayed at!” We’re truly happy to have found a hotel that satisfied both of us wholeheartedly. Thanks to everyone’s heartfelt hospitality, our 25th wedding anniversary became a wonderful memory we will never forget for the rest of our lives. Thank you so much to all of your staff for such an incredible experience. Whenever we visit Nagoya again, we would love to stay here again. We’re already looking forward to what kind of excitement awaits us next time!

I stayed here for a live concert in Yokohama. This was the best Accommodation I stayed at this year. Everything was comfortable, and I had a wonderful stay. Thank you to the staff for your kind and helpful service. I would love to stay here again.

This was my second stay at this Hotel, and once again everything was perfect. The hospitality is outstanding, and every member of the staff is truly impeccable. The interior design is tasteful, the meals are delicious, and I highly recommend this Hotel. Having lived abroad for many years and stayed at many top-class Hotels around the world, Kinugawa Kanaya Hotel is one of my favorites.

We stayed for 3 days and 2 nights. The Facilities, the staff’s atmosphere, and the meals were all excellent. It was clear that each staff member truly loves dogs and enjoys working here. We would definitely like to stay again.

We stayed for one night and two days with my elderly parents, who have concerns about cognitive function and eating, as three generations. Thank you for preparing a space where all of us could dine together; we were able to enjoy our meal at a relaxed pace, which we truly appreciated. My father, who usually has trouble eating due to dental issues, finished both dinner and breakfast completely, and our whole family was thrilled. We apologize for cutting the food into small pieces during the meal and for any lack of proper table manners; thank you for your understanding. Since the futon area is slightly raised, we were worried about nighttime trips to the restroom, but it was fine. Even after returning home, we can’t stop talking about how wonderful the meals were—the room, the bath, and the staff were all excellent. Thank you very much.